Resumes by Industry: Manufacturing Operations and Facilities

Controls Technician

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Seeking a senior controls tech position or other opportunity utilizing extensive technical expertise and demonstrated success in the food production, avionics, and defense industries.


Strong background as senior technician, PLC specialist, lead engineer, and technical team leader on a wide range of projects involved with automated production line systems, startup of new production lines and systems, PLC engineering, on-site troubleshooting of technical problems, component-level repairs and modifications of avionics systems, and the software associated with these operations. Held a Secret Security Clearance for defense-related work.

Leading and supervising technical teams, training and team building, project planning and new line startups, implementing cost controls, meeting strict deadlines, ensuring timely completion of sensitive projects, conducting performance evaluations, and seeking opportunities to cut costs while enhancing quality and performance.

Attending and participating in technical workshops and training sessions, conducting on-site technical demonstrations to new staff, employee relations, production of detailed reports, developing new technical solutions, and building productive and profitable working relationships.


HERSHEY CANDY COMPANY, Cleveland, Tennessee
1988 - Present
Controls Technician
• Currently serve as Controls Tech on a rotating shift at Hershey working primarily with Modicon 984CPU running on Modsoft software and Quantum486 using Proworx software. Responsibilities include operating and troubleshooting 16 intercommunicating PLCs operating within area of responsibility.
• Assigned to ensure production flow, quality control, and technical maintenance for the Twix 1 & 2 baked candy lines, a continuous batching process using numerous weight, flow, PID heating and cooling loops, pressure sensors, temperature probes, and traced and cooling control valves on water.
• Additionally assigned to set up a third baked cookie / candy line utilizing Device Net, Allen Bradley Control Logix, and related new technology. Previously involved in two other startups for new lines.
• In-house equipment and technical expertise includes K-Tron Feeders, Kistler-Morse Weight Feeders, Yokogawa & Micromotion Flow Meters, Fisher Control Valves, Anderson & Rosemont Pressure Transmitters, 4-20 Input / Output Modules, AC (115VAC) Input / Output Modules, High Speed Counters, Gas Burner Ovens, PID Cascaded Heating & Cooling Loops, and Intouch Screens.

1986 - 1988
Systems Engineer Specialist / Supervisor
• Trained and supervised eight engineers on Missile System, Test Stations, and Electronics Repair Labs for an on-site depot repair facility. Served as Engineering Lead, coordinated all maintenance on a daily basis, and ensured quality for all repairs taken to the component level.

1984 - 1986
Senior Systems Engineer
• Responsible for operating and maintaining three RF-Field Maintenance Test Stations used in testing and repair of Ground-to-Air Missile Systems components and Black Boxes. Took repairs to the component level, including transmitters, receivers, high and low voltage power supplies, tuning circuits, regulators, and signal digital processors.

1982 - 1984
Systems Engineer
• Worked closely with Design Engineers on a prototype automatic test station for the U.S. Army Ground-to-Air Intercept Missile System, with a unique three-level testing system.

DOUGLAS AIRCRAFT COMPANY, Los Angeles, California - Virginia Beach, Virginia
1979 - 1982
Associate Engineer / Test Engineer
• Assigned to the F-14 Modification Group with responsibility for incorporating a major modification on the F-14 Missile Processor System. Conducted compatibility testing of radar components on ATE test stations, tested and repaired all modified units and test stations, and performed repairs to the component level.

UNITED STATES NAVY, Oceana, Virginia
1973 - 1979
Avionics Technician
• Served as Avionics Tech on intermediate-level repair on F-14 fighter jet radar and avionics systems for the United States Navy. Honorably discharged. Attended 23 months of Class A, B & C USN electronics schools.


Continuing Education & Technical Training Courses
• Allen-Bradley Control Logic Course, 1-Week, 2002
• Modicon PLC Training, 2-Weeks, 1995
• K-Tron Loss in Weight Feeders, 1-Week, 1993
• Motion Control Course, 1-Week, 1991
• Creonics Motion Control Course, 1-Week, 1991
• Adept Robotics School, 1-Week, 1989
• General Electric PLC School, 1-Week, 1989
• Surface-to-Air Radar Test Station, Hughes Aircraft, 1981
• F-14 Radar Module Test Station, 1978
• F-14 Radar Low Frequency Test Station, 6-Weeks, 1978
• F-14 Radar Computer Test Station School, 12-Weeks, 1975
• Advanced Aviation Electronics School, 26-Weeks, 1974
• Aviation Electronics School, 14-Weeks, 1973
• Navy Basic Electricity Training, 4-Weeks, 1973

Electronics Engineering Studies
• Successfully completed 36 hours of technical studies.

GOLDEN GATE UNIVERSITY, Virginia Beach, Virginia
Business Management Studies

LEES-McRAE COLLEGE, Banner Elk, North Carolina
• Played Defensive Back on the Lees-McRae Football Team

PRWRA Grant Cooper - Strategic Resumes / YWW - New Orleans, LA 70118 -

Director Of Operations Executive

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Professional career reflects over 15 years experience in executive administration, operations management, business analysis, strategic planning, and human resources in a variety of service industries. Possess a demonstrated record of success to increase organizational efficiency and enhance productivity, in union and non-union environments. Leadership has been utilized in small start up, medium sized organizational turn around programs and large corporate expansion. Responsibilities included, but were not limited to policy development, inventory control, shipping, receiving, facility management, sales, communications, budget and P&L. Served a key liaison between workforce and senior management in organization with as many as 40 operating facilities and 5000 personnel.


Awarded a Bachelor of Business Administration in Human Resource Management from the University of Toledo. Academic credentials have been enhanced with additional training and certification as: Registered Business Service Manager, Certified Professional in Human Resources, Member of Human Resource Association of Central Indiana, and Society of Human Resource Management.

Skills and experience support a variety of leadership capacities, such as Chief Operations Officer, Vice President of Human Resources, or Director of Business Development, with responsibilities developing business objectives, leading human resources functionalities, establishing organizational plans, and coordinating corporate financial strategies to ensure success.


• Held multi-site operational supervision for as many as 40 facilities and 5000 personnel
• Provided 'front line point of contact' for all customer relationships, complaints, and disputes
• Restructured H.R. department to facilitate growth, efforts included development of handbook for hourly and salaried employees, policy and procedure manuals, and training program designed to increase competence, reduce turnover, and enhance ownership of corporate goals and objectives
• Served as key liaison between work force, senior management and outside regulatory agencies on critical business issues, including but not limited to: EEOC, Sexual Harassment, workers compensation, unemployment compensation, union contract compliance and OSHA regulations
• Provided facility management and equipment overhaul responsibilities for a $6M 'reorganization project'
• Sought by senior management to provide leadership, recruitment and staffing expertise for $1M start up
• Designed and updated all Information Systems to increase access to shared information, utilization of accurate (real time) tracking of customer orders/concerns, efforts significantly increased satisfaction scores


Executive Management Service , Inc.
2000 - Present
Director of Operations Executive

Executive Management Services, Inc.
1997 - Present
Director of Human Resources Executive Management Services

STC Industries, LLC
1995 - 1997
Manager of Personnel & Operations

Kellermeyer Building Service, Inc
1992 - 1995
Director of Corporate Recruiting

Wyatt Apartments/Searc & Roebuck Co.
1986 - 1992
Facility Manager/Sales Associates

PRWRA Richard A. Lanham - Regional Manager, RL Stevens & Associates - -

Director Of Special Projects Manufacturing

Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Professional career reflecting 20 years experience in creative leadership and visionary capacities to establish complex, competitive, and highly regulated manufacturing environments. Have established strategic plans, developed systems and operational overhauls that were instrumental for consulting and turnaround ventures, in which corporate image was transformed, performance improved and profitability accelerated. A keen eye for detail has placed me in high profile assignments responsible for all the development of a 'manufacturing and production footprint' that would establish Continuous Flow Manufacturing concept in multiple departments. Leadership includes strategic business planning, operations, finance, risk management, negotiations, marketing, equipment modification, testing, quality control and facility utilization.


Awarded a Bachelor of Science degree in Business Administration from Merrimack College. Have enhanced academic credentials in Effective Management of Production Operations through the Amos Tuck School of Business at Dartmouth University. Have acquired practical experience and training in regulatory compliance, quality, safety, security, operations, personnel development, research and development, product design, process flow and numerous computer based business applications. Past Chapter President of the American Production and Inventory Control Society. Acquired Certified Production and Inventory Management (CPIM)


• Participated in extensive Kaizen analysis which led to re-engineering of space and staff utilization; resulting in 32% reduction in floor space, 64% reduction in travel and $54K annual reduction in subassembly inventory
• Discerning sense of staff needs, developed positive relationships with staff and designed training programs that increased competence and enhanced ownership of corporate objectives
• Devised a strategic process by which to analyze and assess customer needs, current products usage and up-sell additional products 60% of the time
• Customer driven executive able to resolve complaint situations, custom design products, modify deadlines and increase consumer loyalty, while also acquiring business previously held by competitors
• Change agent with a commitment to quality, participated in the acquisition of ISO 9001 certification
• Commitment to consistency in quality led to the utilization of the QSI software in order to maintain and improve on enhancement attained during the ISO process
• Designed customized computer programs to interface all General Motors scheduling software with existing in-house shipping software
• Increased competency of 'bar code production' which served as a point of reference for new implementation of similar system into all assembly plants


These skills and experiences support a variety of leadership capacities, such as Vice President of Operations, Director of Procurement, or Plant Manager.


Parker Hannifin Corporations
1994 - 2003
Director of Special Projects
• Sought by senior management to coordinate Continuous Flow Manufacturing team that overhauled all foundry operations; efforts improved schedule control, increased on time delivery to over 90% and reduced 'materials in process' to less than two days on hand inventory
• Transferred by corporate administration to implement and monitor the operations based MRP system, WIP communications system, and inventory management programs for $30M specialty division
• Held direct P&L responsibility for 35% of all production and shipping functions
• Multi-departmental management included, but was not limited to: 5 assembly areas, paint & pack operation, small parts distribution and order fulfillment
• Intuitive understanding of customer needs led to resolution of customer concerns, custom design changes, and schedule modifications to elevate customer satisfaction and quality scores to 95%

Gray Media, Incorporated/Monochrome Press
1991 - 1994
Vice President of Marketing
• Established, organized and expedited a specialty publishing business for 'best practices and methodologies' within a manufacturing environment
• Publications included technical books and marketed 'industry specialized articles, policies, and publications focused on performance improvement, distribution, and service
• Designed catalogs, advertising, & articulated services for start up from concept to implementation
• Took initiatives to research new products, analyze the market, establish positive public relations, and enhance coverage/exposure for new products

Warren Corporation
1983 - 1991
Resource Manager Kingston
• Diverse manager responsible for operations planning and sales support
• Coordinated Class A MRPII system, planning bills of materials, forecasting models and long range production schedules
• Established strategic interface as tier one supplier to 13 General Motors plants to reduce finished goods inventory and JIT parts for production to less than 10 days
• Discerning business sense led to negotiable reduction in past due orders to less than 3%
• Total inventory turns increased from 8 to 14.5 as annual sales grew from $62M to $100M+
• Developed safety procedures, supplier scheduling systems and vendor performance evaluation

Compugraphic Corporation
1982 - 1983
Manufacturing Analyst
• Acquired APICS certification and brought new standards of knowledge and excellence to the user testing and inventory records portions of the latest MRP database

1980 - 1982
Adams-Russell Company
• Charged by senior management to participate in the first MRP implementation team
• Researched purchase options and negotiated materials purchase of cable connector assembly and microwave antenna components

Centronics Data Computers Corp
1979 - 1980
Production/Inventory Planner
• Held total responsibility for planning and requisition of parts for micro printer assembly line

PRWRA Richard A. Lanham - Regional Manager, RL Stevens & Associates - -

Distribution Manager Consumer Products

Chris Fong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


· Highly accomplished Sales Manager with expertise in brand management, distribution management, business development, marketing, strategic planning, operations management, and customer relationship management.
· Consistently surpassed sales objectives, increased customer retention, optimized sales levels, and gained competitive market share within saturated markets.
· Recognition for sales and brand management excellence on numerous occasions.
· Comprehensive background in direct store delivery operations within multimillion-dollar organizations.
· Dynamic team leadership abilities concerning employee supervision and professional development.


# 1 Cold Drink Area in Sales (2001)
# 1 Home Market Region Sales Manager (1999)
# 1 Home Market Region Sales Manager (1997)
# 1 Immediate Consumption Region Sales Manager (1996)
# 1 Area Development Manager (1994)
Master of Destiny – South Zone District Manager (1992)


Foxon Park Enterprises of Chicago
DISTRIBUTION MANAGER – Chicago, IL (2002-Present)
Directed distribution management responsibilities on a daily basis. Supervised and trained operations supervisors and sales teams in daily job functions. Participated in forecasting activities. Provided exceptional level of customer service to diverse customer base.
· Managed all aspects of $5 million operating budget including the implementation of cost control measures.
· Played an integral role in exceeding corporate sales objectives.
· Streamlined daily business processes, which increased productivity levels and reduced operating expenses.

Led a team of sales representatives within 6 sales center territories. Directed daily job functions associated with bottle/can sales, fountain sales, and vending equipment placements. Handled pricing activities concerning multiple product lines.
· Developed and implemented strategic initiatives that optimized sales levels.
· Surpassed sales objectives on a regular basis.
· Spearheaded the design and introduction of promotional strategies.

Controlled all aspects of brand management successfully including pricing, packaging, and promotional strategies. Formulated sales forecasts on a regular basis.
· Spearheaded the product launch of Dasani Water within the Chicago market.
· Managed new product introductions within saturated markets, which increased sales.
· Established team incentive programs, which resulted in maximized revenue potential.
· Handled customer relationship management functions, which significantly increased customer satisfaction levels.
· Served as Pricing Coordinator for long-term consumption channels.

Led a sales team in territory management initiatives. Drove the implementation of a pre-sell sales system for targeted market segments. Facilitated professional development activities for all sales professionals. Served as corporate representative at union meetings.
· Achieved recognition for highest level of sales for multiple years.
· Produced the lowest trade delinquency percentage on multiple occasions.
· Introduced strategic initiatives that realized a significant increase in revenue levels.

Supervised cold drink sales and management team in daily operations. Prepared and delivered sales proposals to customers. Coordinated territories within districts involving fountain, bottle, and can routes.
· Acknowledged for sales excellence on numerous occasions.
· Achieved $12 million in vending sales, which was the highest in the Chicago Company.
· Led business development functions, which resulted in expanded customer base.
· Cultivated relationships with customers through exceptional relationship management skills.

Directed all aspects of full service vending and education market sales successfully. Aided in strategic planning sessions. Supervised the sales team on a daily basis.
· Recognized for achieving the highest levels of sales and profits in Chicago Company history.
· Created and introduced business development strategies that increased sales levels.

DISTRICT SALES MANAGER – Alsip, IL (1991-1993)
Controlled territory management functions for the district. Implemented marketing programs.
· Managed business development functions including call responsibility for 100+ store liquor co-op, 13 independent grocers, and 13-outlet petroleum chain.
· Handled training initiatives concerning 12 route sales representatives, which resulted in the achievement of merchandising execution goals.
· Surpassed sales objectives on a consistent basis.

Supervised fountain route delivery and warehouse staff in daily job tasks. Organized truck loading activities.
· Participated in inventory management functions.
· Forecasted inventory based on sales trends.

Generated sales within assigned territory. Aided in merchandising functions.
· Contributed to relationship management by providing highest level of customer service.


Bachelor of Science, Business Administration (1995)
GPA: 3.81; Graduated with High Honors

Kristen Coria - -

Facilities Director

Drew Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


· Construction management professional with five years of multi-unit, start-to-finish project management experience and facilities management responsibilities for a 780,000 square-foot senior living community with 400 independent-living/assisted-living units and 108 skilled nursing beds.
· Recognized for consistently achieving outstanding project results: completed every project within budget and timelines while meeting or exceeding stakeholder requirements. Highly organized and detail-oriented with strong communication skills.
· Construction/Project Management core competencies include:
· Multi-Site Expansion
· Outside Service Management & General Contracting
· Feasibility & Risk Analysis
· Cost, Quality & Safety Management
· Bidding, Contract Review & Contract Administration
· Vendor Negotiations, Vendor Management, & Procurement
· Local, State, & National Regulatory Compliance


1997 to Present
Owned and managed by Alexian Brothers Health System, a non-profit organization known for identifying and developing effective responses to community health and housing needs.
Direct/control activities and staff involved in design, planning, construction coordination, modification, maintenance, utilities, security, grounds, transportation, housekeeping, and administration of all facilities and equipment. Position reports to the Chief Executive Officer, manages a team of 45 with seven direct reports, and is accountable for a $3.1 million combined operating and capital improvement budget. Work closely with local and national design professionals, including Kahler Slater and CS&D Architects, and a team of outside contractors.
Selected Accomplishments and Projects
· Implemented computerized maintenance management (CMM) and reduced outages by 40%, recouped initial investment in two years.
· Hired and trained in-house personnel to perform facilities management functions and reduced annual operating expense 15%. Developed a cohesive, customer-oriented team.
· Community Based Residential Facility (assisted living facility) new construction, $6.2 million budget, 75,000 square feet. Completed in 10 months within budget.
· Health Center (skilled nursing facility) remodeling, $2.5 million budget, 300,000 square feet. Completed in three months within budget. Health Center and CBRF (above) required extensive coordination with internal departments and regulatory agency personnel.
· Adult Day Center new construction, $250,000 budget, 24,000 square feet. Completed three centers in seven months within budget.
· St. Francis Bank ®, Country Store ®, and Beauty Salon new construction, $200,000 total budget. Completed bank in two months, store and salon in eight months.
· Main Lobby remodeling, $1.3 million budget, 9,000 square feet. Completed in eight months.
· Custom residential new construction – 800 to 2,000 square feet apartments and condominium units – completed per owners’ specifications for materials and floor plan.

2000 to Present
Maintain/monitor start-to-finish job schedules; serve as liaison between homeowners, employees, and subcontractors. Develop bid packages, analyze/review bids, and award contracts. Determine budgets and monitor costs; implement action plans to overcome cost/schedule concerns. Manage electrical, instrumentation, and mechanical contracts.

1995 to 1997


LAKELAND COLLEGE (currently enrolled in Bachelor of Business Admin. program) – Sheboygan, Wisconsin

Michele J. Haffner - -


Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Well-respected, self-motivated individual seeking new job opportunity where extensive background and experience in the construction field would be an asset to a commercial, industrial or general construction contracting firm.


• Solid work history in challenging leadership/supervisory roles, with ten years of experience as general contractor.
• Proven abilities in managing, coordinating and overseeing an entire construction process, from conception to final construction, on a timely and cost-effective basis.
• Adept in job costing, scheduling and subcontractor selection; understand contracts, plans and specifications, as well as knowledgeable of construction methods, materials and regulations.
• Direct and decisive, with the ability to work under pressure; an effective problem solver and communicator.
• Professional manner and good people skills, fostering positive, productive working relationships with supervisors, subcontractors, employees and union workers.
• Keen business acumen; high degree of personal integrity and work ethic.


OSHA Teaching License, OSHA Teaching Institute


1993 - Present
Coordinate, delegate, monitor and inspect window washing activities at various locations throughout Chicago's two major transportation facilities. Oversee 105 municipal employees on two shifts. Maintain equipment and machinery. Keep records and prepare related reports. Additional duties include coordination and supervision of snow removal in all parking structures.

• Recognized for outstanding performance and ability to work effectively in a dynamic, fast-paced environment.
• Ensure that workers, equipment and materials are used properly to maximize productivity, efficiency and safety.
• Consistently demonstrate skills in motivating employees, maintaining morale and commanding respect.
• Act as facilitator when dealing with a diverse work force, challenging situations and conflict resolution.
• Exhibit high level of professionalism in interactions with management, supervisors and workers.
• Train new employees as needed.

1982 - 1992
President / Owner
Successfully formed and headed up this general contracting firm specializing in commercial and industrial construction projects. Held overall responsibility for the completion of all construction in accordance with architect's drawings and specifications, and prevailing building codes. Scheduled and coordinated work at various job sites, including selection and oversight of specialty subcontractors. Estimated labor and material costs. Managed budget. Handled all aspects of personnel management, including payroll, employee hirings and insurance claims. Maintained service contracts.

• Oversaw small and large-scale ground-up and existing construction projects for diverse client list that included fast-food chains, industrial parks and motion picture production houses.
• Effectively coordinated several major activities simultaneously, while analyzing and resolving specific problems; completed projects on time and within budget.
• Built strong relationships with clients and maintained a good understanding of their business needs.


City College, Chicago, IL
Business Law, Accounting

PRWRA Cathleen M. Hunt - Write Works - 4315 North Central Avenue - Chicago, IL 60634 - - - 773.283.6525 - 773.283.6535 fax

General Manager Operations

Lee Robertson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Production • Inventory Control • Manufacturing • Purchasing • HR

· Pioneering, competitive management executive with exceptional general and P&L management, strategic planning, budgeting, financial reporting, training and leadership qualifications with team-focused, results-oriented management style. Effective in reorganizing, streamlining and strengthening existing operations as well as identifying and capitalizing new business opportunities.
· Distinguished career spearheading company to build market share, drive revenue growth and outperform competition by creating long-term corporate strategy and cost containment processes, negotiating contracts and being a catalyst for change.
· Combine strong planning, organizational and communications skills with the ability to independently plan and direct business affairs. Thrive on challenges.
· Analytical and decisive; expert negotiator and “deal maker.” Notable communication and listening skills. Successfully negotiate new terms regarding contract terms/service offerings to promote responsiveness, efficiency and profitability of business relationships. Build new revenue streams.
· Readily visualize target and identify steps required to attain goals. Interact with customers, partners and other organizations domestically and internationally. Consistently successful in identifying and capitalizing on market opportunities to drive revenue, profit and growth.
· Noted interpersonal aptitude. Skilled in staff training, development and performance management to meet/exceed operational and financial goals through performance/quality improvements with focus on customer satisfaction.
· Technically savvy. Proficient in use of computer applications, e.g., AS400, MPP Systems, MAPICS.
· Areas of expertise include:
· Strategic and Business Planning
· Customer Service and Retention
· Business Development
· Human Resources
· Production Processes and Standards
· Training and Development
· Contract Negotiations
· Quality and Productivity Improvement
· Purchasing
· Policy and Procedure Development
· Materials / Inventory Management
· Cost Reduction and Revenue Gains
· Financial and Budgetary Affairs
· Time Management


McClain E-Z Pack – Galion, Ohio
1975 – Present
(1996 – Present)
(1976 - 1981)
(1995 – 1996)
(1975 – 1976)
(1981 – 1995)

Respected senior manager for refuse handling equipment manufacturer producing $36 million in annual sales. Led company in 1992–1998 to one of top 3 industry manufacturers in U.S. Work through distributor network in U.S. Primary customers are private haulers (e.g., Waste Management, USA Waste, BFI) in the U.S. and abroad (e.g., Columbia, Chile, New Zealand, South Africa, U.K.). Rewarded for exemplary performance with promotions and new challenges.
· Delivered strong and sustainable revenue and income gains through effective management practices, purchasing, contract negotiations, production functions and focus on operating costs. Accountable for P&L, efficiency and inventory levels.
· Negotiated four union contracts in 10 years, holding wage increases between 2%–3% per year.
· Reduced inventory from $28 million to $15 million through use of MRP systems.
· Boosted monthly production from 30 units to 75 units.
· Negotiated contracts with suppliers. Slashed $700K from budgeted amount.
· Spearheaded introduction of new technology (e.g., MPP systems, MAPICS, AS400) to enhance accuracy, efficiency and productivity despite reduction in workforce. Scheduled and conducted training for all functions.
· Slashed overhead costs by 30%.
· Implemented labor tracking system with automated employee entry. This eliminated 2 of 3 payroll positions.
· Augmented efficiency by developing a consignment and JIT inventory with major suppliers.
· Supervised workforce from high of 330 to low of 30 and transitioned production shifts from 3 to 2 to 1.
· Conducted regular meetings with up to 15 managers to foster team building and to convey business objectives, holding team members accountable for obtaining goals.
· Prepare RFQs for major accounts. Generate $3 million to $4 million revenue per month.
· Led efforts toward ISO standards. Promoted use of cell manufacturing, JIT inventory procedures and EDI stock replenishment systems to optimize budgets and cash flow.
· Participated in development of new products (e.g., Recycler, Side Loader, Automated Front Loader, etc.) from inception to market-ready; brought projects in on time.
· Revamped refuse-handling equipment product line operating with hydraulics and electrical systems to be more quality-oriented.
· Collaborated with engineers to increase durability through use of steel and hydraulics.
· Key player in capital improvement initiatives: $1 million melting facility (worked directly with contractors). Oversaw purchase of $3 million state-of-the-art machinery and equipment.
· Converted computer system to AS400. Following several weeks of training, scheduled and presented training sessions to employees. Authored training manuals.


American Production Inventory Control Society (APICS)
MRP Systems Training


B.S., Administration, Ohio State University – Mansfield, Ohio

Jane Roqueplot - -

Independent Consultant Manufacturing

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Process Design & Implementation - Manufacturing - Engineering

Professional career reflects over 20 years experience in creative leadership and visionary capacities to establish complex, competitive, and highly regulated manufacturing solutions. Have established strategic plans, developed systems and operational overhauls that were instrumental in consulting and turn around ventures. A keen eye for detail led to high profile assignments responsible for the development of a 'manufacturing and production footprint' that would be implemented in the global operations of automotive, telecom, and metal fabricators. Leadership includes strategic business planning, operations, finance, risk management, negotiations, construction modification, testing, regulatory compliance, quality control and facility utilization/expansion. Customers, colleagues and partners will attest to dependability and ethical leadership style.


Awarded a Bachelor of Science Degree in Materials Science from SN Jose State University. Have enhanced academic credentials with certification as: ISO Auditor and ASQ Six Sigma Black Belt. A commitment to excellence has let to on going training in ISO, SPC, QS9000,. FMEA, 8D, and TOPS (For Motor Company).


These skills and experiences support a variety of leadership capacities, such as Chief Operations Officers, Vice President of Manufacturing, or Senior Engineer.


• Lean Manufacturing Process • Six Sigma Implementation
• ISO/QS 9000 • New Enterprise Start Up & IPO
• New Product Introduction • Technology Design and Implementation
• Financial Strategies & Cost Containment • Multi-Site Operational Supervision
• International Manufacturing • Facility Design and Process Modification
• Performance Improvement, Staff Development • Reliability, Testing, Failure Analysis
• Root Cause Analysis & Problem Solving • Product, Process, Application Engineering
• Documentation, Validation, Configuration Control • Outsource Planning & Supplier Relations


Lean Manufacturing/Six Sigma
2002 - Present
Independent Consultant

Prairiecomm, Inc
2000 - 2002
Director of Manufacturing & Quality

1998 - 2000
Director of Engineering & Technology

Anadigics, Inc.
1989 - 1998
Director of Design & Quality

Vitesse Semiconductor, Inc.
1985 - 1988
Director of Assembly, Testing & Quality

Fairchild Seminconductor
1983 - 1985
Manager of Package & Assembly

PRWRA Richard A. Lanham - Regional Manager, RL Stevens & Associates - -

Industrial Engineer Federal Employment

Drew Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234
Social Security No: 999-99-9999
Citizenship: United States
Veteran Status: 5 pts
Federal Status: None
Highest Federal Civilian Grade Held: None
Bureau of Land Management
Lead Production Engineer, Series: 34-54b-02, Announcement #: BLM902-8392a

Strategic-minded, results-driven Industrial Engineering & Logistics Professional with 15 years’ verifiable experience managing diversified production operations. Recognized high level of credibility and professionalism includes:
· Expert knowledge of methods, materials, machinery, and facilities used in industrial production operations.
· Advanced abilities to determine and plan material requirements or schedules for production and change management strategies, operations, and innovations.
· Proven expertise in designing specifications to define product requirements.
· Accomplished record of planning and administering highly effective industrial quality control and inspection systems and programs.
· Sales engineering and buying experience using wide knowledge of production operations.
· Skill in interpreting and applying contracts and statutory rules and regulations.
· Special talent for building, retaining, and motivating knowledgeable and efficient management and technical workforce teams.
· QS Certification and skillful design and management of targeted performance metrics.
· Strong organizational communications, negotiation, and mediation skills.


· Productivity Improvement
· Process Design & Redesign
· Financial & Contract Management
· Employee Relations & Training
· P&L Responsibility & Due Diligence
· Safety, OSHA & Hazardous Waste
· Operations & Program Management
· Quality Control & ISO Procedures
· Contractor Assessment & Control
· Recruiting & Workforce Planning
· Inventory Control
· Change Management


Company Engineer
2000 – Present
4116 5th Street, Houston, TX 77029
40 hours / week
Supervisor: Mr. Johnny Ricco, Phone: (713) 424-6247
Present Salary: $104,300
Supervisor may be contacted.
Starting Salary: $85,000
Recruited to re-engineer processes and improve productivity for 4-acre facility printing company of $7M annual revenues.
Directed close-knit staff of 5 across Planning and Purchasing, Scheduling, Shipping, Receiving, and Graphic Art departments. Managed capital and engineering projects, warehouse operations, quality program, and emergent and preventive maintenance. Coordinated Hazardous Wastes and Emissions Disposal and Reporting. Provided subject matter expertise and training to ensure NAFTA, UL, Energy Conservation, Personal Protective Equipment, Emergency Evacuation, Safety, and OSHA compliance. Exercised $175,000 annual P&L responsibility for Art Department
Selected Projects & Accomplishments
· Grew profitability from 14% (1999) to 18% (2003) with launch of 3 new product lines, managing all phases from design to implementation:
· Metal Printing Process: $250,000 annual account; 14% revenue increase.
· Fire Extinguisher Labeling: $700,000 annual account; 42% GP on product line.
· CD Security Labeling: $110,000 current sales.
· Boosted on-time shipping performance from 85% in 2002 to 96% in 2003, by negotiating new stocking arrangement with major raw material supplier.
· Carried out key capital improvement projects on time and within budget, purchasing all equipment and negotiating with maintenance subcontractors, shipping companies, and raw material suppliers. Selected projects include:


$170,000, 14-Space Office Renovation
Zero downtime over 3-week reconstruction
$115,000 Mark Andy 2200 4‑Color Press Install
One-day completion–Increased press speed 15%
$97,000 Sequential Bar Code Printing Install
Won $700,000 annual account–42% GP
$81,000 Printing Line Install
Improved press speeds 15%
$42,000 Metal Printing Equipment Install
Won $250,000 annual account–46% GP
$39,000 Mark Andy 13’’ Die Cutter Install
Improved blank die cutting speed by 25%
$20,000 Art Plate Maker Overhaul & Install
Reduced Art Department waste more than 20%

· Saved average 4.8% over 3 years by reducing costs in 63 of 81 base raw materials.
· Raised raw material turns from 13 in 1999 to 35 in 2003, by imposing bin storage system with reduced SKUs, lower minimums/multiples, and shortened lead times.
· Shrunk workforce from 50 to 45 over 4 years with no decrease in quality or efficiency, through execution of “best‑in‑class” process and program improvements including:
· OSHA Form 33 compliant Safety program in partnership with Safe State.
· Densitometry/color management training program for Manufacturing.
· Compressed air system redesign to eliminate leaks and capacity problems.
· Preventive Maintenance program covering more than 55 items.
· 2 new estimating models providing greater accuracy.
· Designed and dispatched quality control system to address problems before shipping.

1996 – 2000
109 2nd Avenue South, Franklin, TN 37065

Production Superintendent
1998 – 2000
40 hours / week
Supervisor: Mr. Carl Jenkins, Phone: (615) 591-4050
Ending Salary: $76,000
Supervisor may be contacted.
Starting Salary: $49,000
Directed staff of 7 and department of 270 in management of 500,000 square-feet, 24-hour manufacturing operation, with 800 employees and $290M cost of sales. Oversaw program management for process and quality improvement, waste reduction, safety, and maintenance. Hired and developed staff and ensured continuous training on all fronts. Negotiated and approved supplier agreements. Exercised $110M joint P&L responsibility for department and administered $75M annual operating budget.
Selected Projects & Accomplishments
· Turned around over-budget department of $30,000 per month: Operated $2.8M below budget for 1997 through 1999 by lowering waste to 9.5% from 11.6%, improving uptime to 75% from 54%, and eliminating labor losses.
· Reduced OSHA accident frequency rate for department from 17.08 to 4.4.
· Headed up cost reduction team that achieved 1997 savings of $890,000 annualized, $320,000 one-time, and 1998 savings of $644,000 annualized, $868,000 one-time.
· Instrumental in lucrative (20% revenue increase) acquisition of Nashua Tapes, duct tape industry standard and among largest line sold nationwide. Managed transition of operations/product lines from Nashua, NY to Franklin, KY facility, including $15M building addition and 2 slitters.
· Saved over $100,000 annually and earned divisional “All Star Team Award” by creating additional capacity on #10 calendar and supporting slitters, through line speed increases, adhesive supply improvements, and product line simplifications.
· Advanced shop order completion rate from 65% to 93% by designing and implementing MRP/shop floor scheduling system. Synchronized schedule with partner supplier and changed department layout to support more efficient KANBAN manufacturing system.
· Reclaimed previously designated “100% Waste,” with introduction of new waste identification and recovery procedure for master drum rolls from calendar department.
· Avoided costly overtime by adding shift, hiring over 40 workers, and eliminating 5 jobs while improving all performance indicators in department.
· Replaced outdated manual system of once-per-month feedback for tracking labor, waste, and quality performance, by designing and implementing Microsoft Access-based database program for department to track daily and individually.

Senior Logistics Planner
1996 – 1998
40 hours / week
Supervisor: Ms. Dizzy Flores, Phone: (615) 584-3121
Ending Salary: $45,000
Supervisor may be contacted.
Starting Salary: $39,000
Managed master scheduling and distribution for $920M division. Handled over 800 items across 2000 warehouse transfers per year for 7 main shipping lanes, impacting ¼ or $230M of total company revenue. Moved steadily through series of promotions, including Inventory Manager (slow and non-moving), Purchaser (100 items from 18 vendors), Master Scheduler (6 plants), Overseas Shipping Coordinator (Malaysia and Far East), Forecast Manager (7 markets), and Marketing-Manufacturing liaison.
Selected Projects & Accomplishments
· Achieved “best-in-market-history” forecasting variance results for Absorbent Hygienic market (15% for 1996 and 1997) and Latex Gloves market (8% for 1996 and 13% for 1997), using marketing and statistical modeling techniques.
· Executed series of principal actions in acquisition of Professional Medical Products:
· Performed due diligence overseeing finished goods inventory count and report on state of DRP systems.
· Completed post-acquisition review of maintenance and over 430 items for Juarez and Ocala plants. Verified system inventory balances, distribution networks, item extension parameters, implementing 42-product discontinuances.
· Implemented 91 product transitions, discontinuances, and changes in manufacturing locations with no adverse service effect for Incontinent Care Market.
· Earned “Above and Beyond Award” for management of 133 product transitions, enabling conversions and avoiding leftovers of obsolete stock.
· Recognized at 1996 DRP/MRP Conference for originating statistical-based method to derive safety stock levels, allowing planners to lower inventory without sacrificing service levels.
· Constructed “Reasonable Test” forecast report to allow planners to check recent demand versus upcoming forecast requirements by plan, market, or item.
· Collaborated with IS to develop Links PROPICS and IMEREX software systems for planning/purchasing automation. Devised PO to FPO Upload Project used across markets companywide in 1996.
· Invented new “Expedite/De-Expedite” tracking and reporting method for plants and managers to track finished goods requirements on daily basis and by item.
· Trained planners, creating training tools, such as overview, training manual, and task matrix.

Production Manager
1994 – 1996
40 hours / week
Supervisor: Mr. Jean Rasczak, Phone: (615) 767-2912
Ending Salary: $38,000
Supervisor may be contacted.
Starting Salary: $35,000
Managed all aspects of 40-employee textile-manufacturing shift in 190,000 square-feet facility of 200 employees and $20M in operation cost of production.
Selected Projects & Accomplishments
· Operated shift under budget by $210,000 in 1994 (labor, material, and overhead).
· Exceeded budgeted efficiency target of 84% with 86.46% ($5822 annualized savings).
· Achieved 0 lost-time days, 0 OSHA recordable incidents, $0 injury related costs, 1.8% absenteeism rate, and 0% turnover rate.

Commander Squadron Logistics, Lieutenant Colonel
1972 – 1994
Arizona, England, Germany, Middle East
40 hours / week
Last Supervisor: Colonel Carmen Ibanez, Phone: Unavailable
Ending Salary: O-5
Supervisor may be contacted.
Starting Salary: O-1


Corps of Engineers Advance Course, US Army, 2003
OSHA Voluntary Compliance Overview Course, Xpect, 2002
Statistical Process Control (SPC) for Rolled Goods Applications, Tyco, 1995
APICS 18th Annual New England Conference, APICS, 1995
Dealing With Difficult People Course of Study, Jacksonville State University, 1990
Technology & Maintenance for Supervisory Personnel, Reiter Corporation, 1973
Maintenance Supervisor Course, US Army, 1972
Officer Basic Course, US Army, 1972


Materials Handling & Management Society (MHMS), 1995 – Present
Council of Logistics Management (CLM), 1990 – Present
American Production & Inventory Control Society (APICS), 1989 – Present


Microsoft Windows XP, Excel, Word, PowerPoint, Outlook, Access, Project
AutoCAD, Photoshop, Illustrator, FaxWorks, Zetafax, PSI, BPCS, IMREX

Nick Marino -

International Manufacturing Consulatant

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Seeking International Food Processing, Chemical, Pharmaceutical Manufacturing Management Focus Consulting Opportunities for US Based Companies Doing Business in Africa and Asia


· One of the only female executives on the continent of Africa to lead international manufacturing operations despite great challenges and brief political imprisonment during career.
· Proven, multi-year international management/leadership expertise with transferable skills from overseeing critical financial aspects in the manufacturing industry, including: Controller Level Leadership (Multi-Projects), Plant Management, Debt Reduction Strategies and Safety Program Design Implementations, Manufacturing, Marketing, Profit and Loss analysis.
· Regarded as an innovative, complete financial leader who successfully leads new strategic partnerships while managing teams on outsourced contracts with annual revenue in the millions of dollars.
· Strong production environment experience, operations management and supervision of hourly employees. Able to review administrative and financial aspects of production plans as well as determine optimum business strategies in very difficult market, political and economic conditions.
· Outstanding ability to establish strategic business plans that include evaluating and implementing leading edge financial solutions while anticipating technology and personnel trends to meet a company's immediate and future needs.
· Able to direct financial team activities that focus on design and implementation of new programs and strategies in financial areas that support leading-edge growth operations.
· Outstanding customer driven financial solution management focus built through multi-year high level partnering with international companies (US and European primarily) that has led to highly accurate forecasting, cost reductions/controls and productivity enhancements across multiple corporate services and business areas.
· Transferable skill set for current positions include:
Strategic Planning/Initiatives
Production Management
Controller/Financial Leadership
Cross-Functional Team Leader
United Nations Liaison (Corporate)
Business Strategy/Channel Profitability
Union Negotiations/Labor Experience
ISO 9002 Management
Corporate Cost/Budget Management
International Trade/Business Expertise
Food/Chemical/Pharmaceutical Expertise
Total P&L Responsibility/Engineering Projects
Distribution Center Management
Banking/Credit Relationship Development
System Operational Evaluations
Capital Program Management
Safety Control/Design Issues
New Market/Opportunity Development
Political Experience/Sensitive Line Funding Issues
Production/Process/Procedural Troubleshooting



UNIVERSITY OF ALABAMA, BS, Chemical Engineering and Food Process Engineering, May 1996

University of Chicago, Chicago, IL; three month USAID funded course in Plant Management

George Mason University, Fairfax, VA, three month USAID course in Food Plant and Cost Management


CALATO SECURITIES LTD., Pretoria, South Africa
1996 – 1998
Managing Director
Directly controlled comprehensive multi-unit management functions. Led cross-functional teams on the company’s major projects. Oversaw organizational recruiting, training and structure. Held P&L of technical department which handled engineering projects. In this comprehensive management position, reviewed all employee performances and kept a hands-on, active role on all levels of personnel and financial management functions. Comprehensive controller/financial responsibilities for this multi-million production and manufacturing division. Drove major initiatives and management enhancement strategies across multiple departments through initiatives in these areas: Safety, Quality, Finance and Production Management.
· Led this manufacturing and holding company with turnover of $212 million annually (aggregate value of over $300 million); held complete management responsibility for the company’s three distinct business units with 280 employees, including Petroleum and Petroleum Products Distribution through these channels:
· Gas Stations/Convenience Stores (26)
· Petroleum/Fuel Distributions (to ether fuel dealers not associated with Calato)
· Supply of cooking gas (butane) to institutions and retail outlets
· Worked with contractors on behalf of Sino to produce goods to meet the company’s orders; this work included close knowledge of land contracts with governments, parastatal organizations and international relief agencies (to procure goods on their behalf). Goods included commodities to scientific equipment.
· Relief Distribution focused on international relief efforts in Sudan and Vietnam; successes included distributing hundreds of thousands of pounds of food to these war-torn and economically/politically and socially distressed areas. Designed and implemented an aggressive safety first program to reduce lost time due to injuries.
· Successfully completed bid-proposal preparation to secure business by assessing competition and industry trend despite still built-in traditional conflicts within South Africa and its citizens.
· Strengthened working relations with employees and built the company from small to large.

CONAGRO-CHEMICALS, Cape Town, South Africa
Manufacturing: Production Assistant (1989–1991); Production Liaison (1992–1993); Production Manager, (1993 –1996); International Relations Specialist (1992–1996)
Led production improvements and initiatives that resulted in outstanding quality reputation, safety records and reputation. Drove re-organizational changes that led to improved Best Practices SOP for the business across the board. Reviewed, standardized and followed up to ensure these practices gained full support of all managers and other personnel. Held budgetary and P&L oversight. Change Agent Leadership included leading culture shift toward customer focused teams, better race relations and team goals throughout the plants.
· Won position amidst Apartheid backed company; helped company develop liaison relationship with Fortune 500 companies in the United States to keep funding and financial support during political upheaval and racial segregation challenges.
· Successfully increased ethanol and citric acid recovery by 67% through efficient process design and control.
· Reduced employees from 475 to 250 while simultaneously increasing production output through efficient use of new technology and overall cost reductions.
· Coordinated all operations and managed 250 employees for this facility, including ensuring ISO 9002 standards and EU-based food safety procedures/standards.
· Directed both the Citric Acid and Ethanol (power alcohol) production divisions using molasses from sugar cane as the fermentation substrates. Successfully conducted pilot fermentations to determine optimal citric acid yields in line with different sources and different chemical clarification treatments of sugar juices (resulting in molasses of varying fermentation requirements).
· Improved production and operational reporting which led to resolution of multiple manufacturing and operational delays.
· Increased raw material utilization capacity 68% while successfully negotiating lower priced molasses supply from three neighboring sugar factories and US/European companies.
· Union work included solving workers grievances and negotiating directly with unions to positive effect each time there was an issue; issues were resolved from management to floor workers – black and white/all cultures.

John M. O'Connor - -

Journeyman Tool And Die Maker

Marion McLeod
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Custom Plastic Injection Molding / High-Pressure Aluminum & Zinc Die Casting / Engineering Prototype Building / Blank Form & Pierce Dies

More than 20 years of experience in the production, repair, and design of jigs, fixtures, tools, and dies for the automotive, marine, and electronics manufacturing industries. Recognized for analytical and technical expertise combined with experience operating tool room equipment, machining, troubleshooting, and quality assurance. Strong communication and organization skills. Basic proficiency utilizing CAD/CAM software.


2004 to Present
· Design and produce tooling for plastic injection molding processes.
· Fabricate jigs and fixtures for prototype and production applications.

2001 to 2004
· Built and maintained tooling, jigs, and fixtures for plastic injection molding machinery. Clients included major electronics/healthcare equipment manufacturers.
· Performed tool design, built prototypes, and modified client designs to meet specifications.
· Ordered supplies and tracked inventory levels. Maintained relationships with suppliers, machine manufacturers, and outsourcing contacts.

1983 to 2001
· Built assembly fixtures and lines for one-piece to prototype runs with continuous engineering design changes. Designed, produced, and repaired tooling for parts fabrication. Changed assemblies and operated drill presses, milling machines, grinders, and band saws. Performed preventative maintenance and troubleshooting on the Ford Ranger Frame line.
· Built steel assembly fixtures, blank dies, form dies, draw dies, and pierce dies. Requisitioned materials, marked-up for machining, and tracked progress of all projects. Clients included General Motors, Ford, and Daimler Chrysler.
· Assisted with ISO 9000 inspection. Received training is ISO 9000, SPC, and Geometric Tolerancing.
· Served as Team Leader of B.E.S.T. Team.

KOSS CORPORATION – Milwaukee, Wisconsin
1979 to 1983
· Built plastic injection molding dies, line assembly fixtures, and engineering prototypes for stereo headphones and speakers.


1974 to 1979
GENERAL STUDIES (Completed 40 Credits) – University of Wisconsin – Milwaukee
1972 to 1974


Civil Air Patrol (USAF Auxiliary) – Mission Observer and Aerospace Officer; Squadron Commander for10 years.

Michele J. Haffner - -

Machine Operator

Casey Catello
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Over two years experience in manufacturing, assembly and quality control.

• Track record for 100% production per hour
• Superior score on test for manual speed and dexterity
• Professionally perform quality testing for proper product performance
• Accurately measure hydraulic parts to a tolerance of 1/1000 of an inch
• Carefully interpret detailed engineering blueprints
• Expertly coordinate simultaneous use of tools with both hands
• Efficiently memorize all product part and assembly information
• Experienced tester for leaks with gas leak sensor
• Capable of lifting heavy equipment
• Builder of R12 and R22 Recyclers
• Adept assembler of electronics and plastic cabinets


Vertical Traveling Column, Electric Hand Drill, Wire Crimpers, Router Drill, Hydraulic Press, Belt Sander, Electric Hand Sander, Gas Leak Sensor, C-Bore Gauge, Calipers, Micrometers, Assorted Hand Tools


Q.V.C. Machine Operator / Production Worker



AIROSOL CO., INC., Neodesha, KS


U.S. Army
Graphic Illustrator Apprentice
Career Development Institute
Effective Communication Skills



Dependable / Decisive / Efficient / Organized

PRWRA Jane Roqueplot - JaneCo's Sensible Solutions - 194 North Oakland Avenue - Sharon, PA 16146 - - - 724-342-0100 - 1-888-526-3267


Frances O 'Malley
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Position utilizing extensive training and experience in machine installation, set up, programming, operation, and repair, as well as a solid background in staff training and supervision.


• Maintained high-tech mechanical, electrical, pneumatic, and hydraulic production machinery on the manufacturing floor.
• Participated on estimating team, with responsibility for determining mold and machine efficiency.
• Worked with a variety of machines, including injection molding machines, three-dimensional mills, horizontal boring mills, grinders (external, internal, and surface), lathes, and CNC machining centers.
• Supervised staff of automotive technicians and machinists, assigned work, arranged personnel and work schedules, and provided expertise and assistance.
• Trained machinist apprentices and functioned as lead machinist on third shift.
• Performed machine failure analysis and redesigned "problem" molds to improve efficiency and reliability.
• Contributed to new-build mold projects for three-dimensional components with extensive contouring.
• Interacted extensively with manufacturing and production engineers on design and production modifications.
• Repaired and maintained machine shop and production equipment, such as laser welders and fusion welders.
• Inspected injected and molded machined parts and determined changes.


Spokane University, Spokane, Washington
Electro-Mechanical Engineering

Specialized training in:
80-Hour Unigraphics Fundamentals, 2000
Unigraphics V13-V15 Cam Transition, 1999
Introduction to Windows, 1996

Spokane Community College, Spokane, Washington
A.A.S., Electrical Technology

National Institute for Automotive Service Excellence
Certified in Engine Repair, 1986

Washington State Apprenticeship in Machine Repair
Certified Journeyman Machine Repair-Machinist


Specialized Tools, Inc., Spokane, Washington
1993 - Present
Machinist - Specialty Tool Room

Ford Motors
1989 - 1993
Machine Repairman

Seattle Automotive, Seattle, Washington
1986 - 1989

PRWRA Freddie Cheek - Cheek & Cristantello Career Connections -

Maintenance Manager

Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Seasoned aviation maintenance manager offering over 30 years experience with one of the largest helicopter companies in the world. Forte is helicopter support, materials, planning and processes.

Special Assignment: Bell Helicopter and American Eurocopter for parts support; New Aircraft Acceptance and Senior Parts Planner for 18 months.


"This completion was one of the best coordinated air medical completions that we have ever performed. Drew has worked extremely well with my guys and handled this completion in a professional and timely manner. He virtually eliminated any delays normally experienced due to his determination and knowledge of the requirements to accomplish this completion. He responded quickly to our requests on items needed from PHI. Our ability to complete the job over a week early is due primarily to his efforts. It was a pleasure working with Frank, and I would appreciate it if you would extend the sincere appreciation from the individuals at Heli-Dyne who worked with Drew on this completion. This has been a good example of how to do a medical completion right. Thanks from the Heli-Dyne Staff, and we look forward to doing future business with PHI."
...Jerry Sterling, Executive Vice President, Heli-Dyne Systems, Inc.


1966 - Present

Lafayette, LA
1998 - Present
EMS Maintenance Manager (promotion)
Manage EMS bases in various U.S. locations. Oversee ground support, training and personnel schedule.
• Decreased cost for shipping by 25% on average, saving company $1+ million annually.
• Improved efficiency by engaging in Bell Helicopter buyback program.

Lafayette, LA
1975 - 1998
Lead Mechanic (promotion)
Oversaw Houma, Morgan City, and Lafayette bases with approximately 25 Bell Helicopter and American Eurocopter aircraft at each base. Supervised 15-20 crewmembers at each base.
• Letters of commendation for achieving large volumes of work in Houma base.

Lafayette, LA
1966 - 1975
Line Mechanic
Supervised all maintenance performed on 206 model aircrafts at Grand Isle, LA


• Certificate of Recognition - Bell Helicopter Textron (2002) Ruby Award - Federal Aviation Administration (1999)
• Silver Award - Federal Aviation Administration (1998) Gold Award - Federal Aviation Administration (1997)
• Silver Award - Federal Aviation Administration (1995) Ruby Award - Federal Aviation Administration (1995)
• Bronze Award - Federal Aviation Administration (1993)


Maintenance Resource Management • Bell Helicopter Senior Parts Planner • PHI Senior Parts Planner
Gulf South Aviation Maintenance • Customer Support Training • MD 900 Maintenance • HazWoper Awareness Level Customer Service Training • Hazardous Material Training

PRWRA Laurie J. Roy - Lafayette, LA 70503 - - - (800) 225-8688 - (337) 233-1871 fax

Maintenance Technician

Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Experienced Ground Support Equipment Technician, with 8+ years experience in the airline ground maintenance industry. Extensive hands-on expertise performing and supervising minor and major maintenance for airline ground equipment. Key strengths include:

• Maintenance Operations • Project Management
• Staff Training & Leadership • Vendor Relationship Management
• Program Coordination • Inventory Control
• Hazardous Materials Awareness • Fabrication
• Team Building

Outstanding troubleshooting ability and a proven track record for high levels of quality assurance, cost savings, productivity, and overall equipment readiness. A skilled training instructor with expertise in parts management and interpretation of system schematics. Committed to quality workmanship and ethical conduct.


1987 - Present
Progressed to Senior-level Technician in Seattle - rated #2 GSE shop in the Northwest for Alaska Air Group in 2002 and 2003.

Lead Ground Maintenance Technician
Oversaw and coordinated service operations for over 300 pieces of ground equipment for up to 20 city stations throughout Washington, Idaho, California, and Canada.
• Substantial mechanical and electrical systems training and experience aided in immediate repair of breakdowns, avoiding air flight delays.
• Trained over 25 agents on correct operation of ground equipment, resulting in proper safety and injury-prevention practices.
• Awarded the 'Top Performer' bonus for first-class commitment and service in 2001 and 2002.
• Instrumental in development of on-going out-station repair and maintenance program.
• Provided courtesy technical support to other airlines, establishing solid relationships with station managers and agents.
• Recognized mechanical resource person - interpreted non-technical descriptions aiding in troubleshooting and correcting problems over the phone to out-stations.
• Composed maintenance flow sheets and parts ordering sheets; maintained detailed documentation records on all equipment and parts.
• Fabricated various ground equipment including bag carts, tow bars, LAV carts, deicers, truck flat beds and bulk tanks with heat systems.
• Basic hands-on computer knowledge including Windows and the Internet.
• Rapid advancement through series of progressively responsible positions in recognition of leadership capabilities, performance and technical expertise. Other positions included On-Call Ground Maintenance (1992-1994), Ground Service Agent (1988-1994), Aircraft Groomer (1987-1988).


Lektro Maintenance and Troubleshooting - model AP8850SDA-AL-100
Aero Specialties - Hobart models 600 & Jet-Ex4D
Maintenance and Troubleshooting - Hobart models GPU-600, Jet-Ex4D & 90CU24P5
Charging Systems & Starting Circuits
Automotive Painting
Delta Weld 451-641
GPU Training, Welding & Basic Hydraulics

PRWRA Denette Jones - Jones Career Specialties - Boise, Idaho 83706 - - - (208) 331-0561 - (208) 361-0122 fax

Manufacturing Engineer

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Engineer with 17 years experience in manufacturing and product engineering, plant operations/production, and inventory control. Proven record of leading multi-skilled teams to drive projects from pre-development through post-development cycle. Increased operational profitability by enhancing processes.

• Pioneered innovative process improvements for the fabrication of metal cells, increasing sales by $850,000 per year.
• Led leadership programs to motivate employees to collaborate as a top-producing team, concentrating on productivity and cost reduction.
• Implemented innovative PC-based manufacturing system to drive continuous process improvement across all manufacturing and distribution facilities.
• Proven track record as a change agent, with strong ability to build versatile and cohesive teams to deliver business outcomes.
• Formulated strategies to improve business and operational processes and practices, translating into operational plans.


Octagon, Inc., Broomfield, CO
1997 - Present
Engineering Manager
Led cross-functional team of 35 personnel in corporate product engineering and manufacturing engineering for multi-plant operation. Manage product development, product specifications and drawings, project management, cost analysis, plant maintenance engineering, and process troubleshooting.
• Reduced costs $350,000 per year, implementing initiatives to relocate equipment from vendor facilities to Dallas-based facility.
• Guided product innovation across multiple engineering divisions, contributing to performance and productivity gains.
• Drove business improvements, ensuring commercial and best practice objectives were met.

Acme Resources, Dallas, TX
1992 - 1997
Manufacturing Director
Managed and directed manufacturing operations, production control, process engineering, tool and die, quality control, budgeting, cost reduction, administration, inventory control, and troubleshooting.
• Designed and implemented plastic injection molding of various parts for the computer, printer, and automotive industries.
• Coordinated plant relocation without interruption to production and customer requirements.

Doyle and Associates, Louisville, KY
1985 - 1992
Managing Manufacturing Engineer
Managed manufacturing engineering projects, production routing and planning, tool design and fabrication, plant engineering, maintenance, tool and die, capital project management.
• Instrumental in manufacturing integration of newly acquired technology resources.
• Led teams in development and implementation of ISO and QS procedural guidelines and standards, ensuring ISO 9001, ISO 9002, and QS 9000 compliance.


Virginia Polytechnic Institute
Bachelor of Science, Engineering

Graduate GE Manufacturing Management Program
GE Manufacturing Studies, Advanced Manufacturing Studies
GE Shop Operations I & II Management

PRWRA Colleen Newman - Acclaimed Résumé Writers -

Manufacturing Engineering Manager

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Mechanical Engineering • Production • Plant Management

Seasoned professional with comprehensive experience and visible achievements in diverse manufacturing arenas, including, machined parts, fabricated parts, plastic parts, die casting, mechanical power transmission, and powder metallurgy. Proven track record for implementing strategies that enhance productivity and profitability. Experienced in supervising engineers and technicians, as well as drafting and shop floor personnel. Recognized as an industry expert and published author on mechanical power transmission products. Academic credentials: MBA; BS in Physics.

Tradition of Performance Excellence in:
• Profit & Loss Responsibility • Daily Plant Operations
• Job Shop Operations • Staff Development
• Vendor Cost-Benefit Analysis • Quality Assurance
• Statistical Process Control • Creative Problem-Solving
• Engineering Design Calculations • Job Costing and Routing
• Machining and Welding Operations • Union Management Experience

• Computer literate in MRP programs (MAPICS, Visual Manufacturing, ACCPAC, UA Corporate Accounting, PRO-MAN), AutoCad 14, CADKEY, Windows 98, 2000, XP and MS Office applications.
• Affiliations: ASME, IEEE Magnetic Society, Charter Member-Chicago Chapter of Vibration Institute


Rex-tec Corporation
Manufacturing/ Engineering Manager
[Privately held, $2 million master distributor and manufacturer of mechanical power transmission products. 20+ years in business.]

Hired to develop new magnetic coupling product line, to offset 40% downturn in the machine tool industry (previous primary market for company); this included standardization of design, sourcing of components, and development of in-house manufacturing processes. Challenged with expanding sales of new product line from $100,000 to $1 million. Empowered with full accountability for manufacturing and assembly, design, application engineering, purchasing/vendor qualification, quality assurance, job costing, margin calculations, new materials evaluation and staff development. Advise President in all aspects of new business development, market expansion, capital expenditures, and operating budgets. Key Accomplishments:
• Transformed company from warehouse distributor to a manufacturer, saving $10,000 per year in out plant costs, offering 24-hour delivery, generating additional sales of $20,000 annually.
• Successfully developed new magnetic coupling product line, projected to generate a 56% profit margin. This new product line is designed for small quantity customers and large OEMs. Usually, this product is customized by individual OEMs for internal use or built by magnet manufacturers not offering a complete power transmission solution.
• Increased profit margins by another 10%-15% after securing new vendors via E-sourcing.
• Achieved revenue increase in new product line from zero to $100,000 in the first year, projected to increase ten-fold by FY04.
• Initiated and developed Quality Assurance procedures and manual and established a quality level for product manufacture, according to MIL-I-45208.

Containers, Inc
1990 - 2001
Plant Manager
Privately held $4 million manufacturer of steel industrial refuse containers and cart-dumpers; 25 years in business; customers included City of Chicago Department of Streets & Sanitation, BFI and Waste Management.

Managed daily manufacturing operations and P&L of a 3-shift, heavy-gauge sheet metal and fabrication Union shop. Supervised 7 direct reports (3 foremen, buyer and engineering support staff) and 35 indirect employees (welders & assemblers). Responsibilities included purchasing materials and supplies, staffing, delivery, shop floor scheduling, vendor evaluation and selection, capital budgeting and implementation, and re-organizing shop floor, for maximum productivity. Key Accomplishments:
• Significantly reversed $100,000 operating loss to $750,000 profit in 9 months, by raising prices to reflect costs plus fixed margins, and preparing/adhering to monthly production schedules which further decreased costs, by eliminating production shut-downs for special product runs.
• Reduced welding manufacturing costs by $500 per day through re-engineering of the labor force, assigning lower-salaried material handlers to stock work cells, and move semi-finished products to painting holding area, instead of highly-paid welders, and adding a 3rd shift painting operations to improve work flow.
• Proactively negotiated payments with new vendors at a 15% cost savings on steel ($250,000) and established a new vendor for hydraulic cylinders at a savings of $50,000 per year at regular terms and no pre-payment, after obtaining a large, multi-year contract and a pre-payment, preventing company from closing. Previously, the company had been paying bills on 120 days and many vendors had ceased business relationship or required advance payment on a year's worth of inventory.

Power-Trans, Inc
1976 - 1990
Director of Research & Development
100-year-old privately held $30 million global manufacturer of mechanical power transmission products. Primary customers include Caterpillar, Gardner-Denver, GE, FMC, John Deere, WW Grainger, and McMaster-Carr.

Progressed from R & D Engineer, to Senior Application Engineer, Quality Control Manager, and Engineering Manager, to Director of Research and Development. Contributed to company's growth from $6 million to $30 million during tenure. Managed design, application, manufacturing engineering and quality assurance departments, which included supervision of 13 direct reports. Key Accomplishments:
• Created Quality Control Department and accompanying Quality Control manual, establishing the MIL-I-45208 Inspection System. Reduced scrap and return rate from $400,000 to $100,000 against $20 million in sales.
• Developed a super strong wear-resistant U-joint, using this design to secure multiyear, multimillion dollar parts contracts for the M-1 tank, F-16 fighter, Harrier aircraft, and Bradley fighting vehicle.
• Won the coveted "Bachner Award" after developing plastic universal joints and flexible couplings.
• Reduced costs of sintered products saving 40,000 pounds of material (4% reduction) per year, lowering shipping costs by $30,000/annually, improving tooling life, and increasing throughput.
• Developed new products including material development, tooling, vendors, and manufacturing processes.
• Presented lecture series on power transmission couplings; also presented technical papers at industry conferences, and authored magazine articles addressing flexible couplings, vibration, and universal joints.


Olivet Nazarene University, Kankakee, Illinois
GPA: 4.0

MAPICS for the Engineer, GMD

NYU School of Continuing Education
Effective Engineering Management

Advanced Plastics Product Design Engineering

Illinois Institute of Technology, Chicago, Illinois
B.S., Physics

PRWRA Joellyn Wittenstein-Schwerdlin - A-1 Quality Résumés & Career Services - 1819 Oriole Drive - Elk Grove Village, Illinois 60007 - 847-285-1145 - 847-285-1838 fax - -

Manufacturing Manager

Drew Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Management Professional with 14 years experience combining technical and financial expertise to lead project coordination, program management, and manufacturing technology efforts.


- Communicate well with diverse populations in written, verbal, and presentation formats.
- Lead teams and motivate others to achieve a common goal.
- Develop and maintain lasting relationships with clients, associates, and peers.
- Demonstrate success in developing, executing, and improving manufacturing processes to ensure greater company efficiency and productivity.


- Project/Program Management
- Team Coordination
- Relationship Management
- Conflict Resolution
- Departmental Supervision
- Personnel Development

Business Development
- Business Modeling
- Budget Adherence/Allocation
- Tactical Planning
- Problem Resolution

- Product Testing
- Process Development/Improvement
- Design Engineering
- Product Development


Octagon, Inc., Loveland, Colorado
2000 - Present
Global Segment Manager
Responsible for performing program management functions including development and coordination of test system migration strategies, new product deployment, cost/business modeling, process improvement, and client relations with emerging Electronic Manufacturing Service providers and Reference Design companies
- Developed an encompassing Cost of Manufacturing model to educate internal resources about the many variables that constitute the complete cost of producing electronic goods, which is now being used with clients as a service to improve manufacturing processes and demonstrate value added capabilities.

Zane Company, Lynchburg, Virginia
1998 - 2000
Factory Manager
Performed all factory management functions relating to cellular-based products with a total net sales of $250 million with duties including team direction/leadership, performing new product factory prototypes, product development/testing, evaluating key performance indicators, and communicating with Research and Development groups
- Managed group of 200+ associates comprising hourly staff, engineers, managers, and material specialists and led the development of self-directed work teams.
- Introduced cellular manufacturing.

Zane Company, Lynchburg, Virginia
1995 - 1998
Managed over 100 electrical, mechanical, software/industrial engineers, and project managers concurrently developing complete manufacturing processes for newly developed cellular products with duties including manufacturing strategy development, budget management, team leadership, introducing and maintaining unique manufacturing processes, and coordinating partnership relationships with equipment suppliers.

Zane Company, Lynchburg, Virginia
1993 - 1995
Senior Staff Test Engineer
Worked closely with designers to improve the testability and assembly process of the next generation of mobile radios through use of DFT and DFMA tools.

Baker and Baker, Inc., Clearwater, Florida
1988 - 1993
Design/Test Engineer
Performed all necessary product-specific design engineering functions in relation to a wireless digital communication system and personal computer-based memory tester.


Awarded Outstanding Engineer (1992)
Recipient of 1991,1992, and 1993 Special Achievement Awards


University of South Florida, Tampa, Florida
M.S., Engineering Management

Clemson University, Clemson, South Carolina
Bachelor of Science, Electrical Engineering

PRWRA Gretchen Gaede - The Write Words - Fort Collins, Colorado 80524 - -

Materials Management Professional

Lee Robertson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Leader in the conceptualization, development, implementation and management of material handling and logistics solutions. Take pride in ability to motivate, energize and lead to successful outcomes. Proficient in fast-paced environments demanding strong organizational, analytical and interpersonal skills. Resourceful problem solver with demonstrated ability to conceptualize solutions to difficult situations, and employ practical, cost effective strategies. Articulate communicator. Adept at resolving conflicts and building relationships with senior management, contractors, customers and employees. Core competencies include:

• Integrated Logistics Management • Material Requirements Planning
• Vendor Sourcing & Procurement • Sound Decision Making
• Quality Control & ISO • Ergonomics
• Presentations & Training • SAP Expert User
• Customer Relations • Inventory Management
• Process & Performance Optimization • Distribution Management


Expert Networks, Blue Bay
2000 - 2002
Received early "buy out" package from Canada's Largest Telecommunications Installations provider with 2300 employees with 7 operating offices in North America. Accountable for complete purchasing, logistics, warehouse and distribution for Ontario's 2 central offices. Granted annual purchasing volume of $20 M. Appointed Ergonomics Co-Chair of JHSC.

• Increased productivity 35% by improving material handling procedures and installing mechanized machinery to eliminate manually operated equipment.
• Restructured 24 000 sq. ft. warehouse maximizing flow and storage capacity.
• Comprehensive industry knowledge trusted to create and deliver numerous presentations for team leaders, committees and departmental staff. Subjects included: Material Procedures, Continuous Improvement, ISO / Quality Development, Process Improvement, Ergonomics and Health and Safety issues.
• Strategized to use most effective inventory control measures: MRP and manual ordering system, kan-ban, JIT, cycle counts, physical inventory and audits materials.
• Charged with all human resource responsibilities including interviewing, hiring, training, discipline and performance evaluations for up to 20 unionized employees.

Expert Networks, Blue Bay
1999 - 2000
Recruited to install copper and fiber optic lines throughout Toronto region during this extremely busy period. Upon completion of project, promoted to final company position as cited above.

Manley Trailers, Orangeville
1994 - 1999
Assisted this company with its start up. Developed format for all material handling, warehousing and logistics considerations.

Fastening House Inc., Mississauga
1992 - 1994
Tasked with overseeing all aspects of shipping / receiving, inventory control, stock replenishment, pick pack and ship, and dispatching drivers. Supervised 3 drivers. Further multi-tasked to assist with counter sales.

• Implemented the Vendor Managed Inventory (VMI) for the Kelly Kabinet System account.


Windows 95, 98, 2000 and XP, Word, Word Perfect, Power Point, Project, Visio, Excel, SAP 4.0 and 4.6 MM, WM and MRP, WHMS, BossIX, e-mail and Internet research.


A / Z License, Lift Truck, Over Head Crane, and Liquid Propane Gas Exchange.



SAP Specialized Training Modules
Time Management, Warehouse, Materials, and Sales
• First Aid / CPR • Ergonomics
• Project Management • Confined Space
• Material Handling Solutions • Bell Supply Chain
• Transportation of Dangerous Goods • Environmental Health & Safety
• Objective Performance • Store Room Personnel Training
• Pedestrian Traffic Interface • Basic Equipment Wellness
• Employee Recognition & Team Building


Hillsburgh and District Fire Department - Certified Volunteer Fire Fighter
Executive responsibilities for Orangeville Minor Softball, South Dufferin Fastball League, and Hillsburgh Men's Recreational Hockey League.

PRWRA Audrey Field - Résumé Resources - 6 Andrew Court, Wasaga Beach, Ontario, Canada L0L 2P0 - - - 1.877.204.9737

Materials Manager

Chris Fong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


• Comprehensive experience in materials planning, including responsibility of $2 million budget, inventory control, MRP, and Distribution Requirements Planning (DRP).
• Proven ability to coordinate and continue normal daily production during corporate mergers.
• Skilled at effectively utilizing Internet to research, source and purchase materials resulting in reduced costs and improved delivery time.


Ten years experience in Materials Management in a manufacturing environment.

• Inventory control • MRP • Importing and Exporting
• Distribution • Licensing • Planning
• Cost analysis • Scheduling • Research
• Shipping • Warehousing • Vendor negotiation


Goldman Publishers, Los Angeles, CA
1991 - Present
Materials Manager
Managed and controlled $1.5 million inventory. Established purchasing, inventory control, and shipping/receiving departments implementing an efficient customer returns procedure, export licensing and European shipping procurement policies.
• Served as liaison with engineering, manufacturing, and service department to insure compliance of procedures and timely, accurate dispersal of corporate-wide information.
• Brainstormed with engineers and vendors to implement a cost effective customer service system recognizing savings of $100,000 annually.
• Streamlined system to process customer returns and process export licenses through development of automated tracking program.
• Negotiated vendor contracts.
• Hired, trained, and supervised staff devising a "promote from within" program maximizing employee retention and improving productivity.

Doyle Printing, Long Beach, CA
1989 - 1991
Materials Controls Supervisor
Designed and implemented cost effective stockroom and quarterly inventory control system.
• Supervised all shipping and receiving personnel and managed stockroom operations including requisition of export licenses.
• Interacted with purchasing department to evaluate materials status and define efficient stock ordering procedure.
• Assisted with conversion of inventory control system from manual to automated IBM system 36.

Doyle Printing, Long Beach, CA
1983 - 1989
• Planned, purchased, and expedited all electro-mechanical items recognizing significant cost reduction through effective vendor sourcing and negotiating. Interfaced with Manufacturing and Engineering departments as needed.


Southwestern University, Pasadena, CA
Bachelor of Science, Business Management
Human Behavior within the Organization
MRP-Inventory Control

PRWRA Rosemarie Ginsberg - Creative Staffing Associates - -

Operations Administrator

Marion McLeod
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


· Dedicated, people-oriented administrator with positive attitude. Consistently commended for strong organizational skills, attention to detail, and meeting deadlines. Design systems and procedures to maximize workplace efficiency and boost profits. Thrive on challenges in a team-oriented environment. Set high standards. Create enthusiasm in others. Expertise includes:
· Office Management
· Status Reports
· Staff Training
· Customer Service
· Project Management
· Purchasing
· Payroll
· Problem Resolution
· Telephone Skills
· Inventory Control
· Vendor Relations
· Event Planning
· Possess clear understanding of business operations. Assess organizational needs and streamline operations with an eye toward increasing efficiency and productivity. Able to multi-task and work unsupervised; equally effective as team member/leader. Motivated to learn new skills.
· Computer proficiency in various applications includes MS Word, Excel and PowerPoint; MS Works; and ACT!


Americorp Credit Corp. – Hermitage, Pennsylvania
2002 – 2004
· Oversaw 44 personnel (loan officers, processors, junior processors and clerical staff) for mortgage company with clients nationwide. Managed HR function (hired, trained, supported, terminated; calculated payroll). Collaborated with regional manager on daily basis; presented weekly file status reports. Assisted in re-organization of eastern corporate office following acquisition by Americorp. Improved productivity of branch:
· Created inter-office “checks and balances” process to ensure compliance regulations were satisfied; corrected errors.
· Brought state and federal guidelines to employees’ awareness, reducing errors and in turn speeding the loan process and improving customer service.
· Coordinated monthly staff meeting, providing opportunities to share experiences and solutions. Facilitated relationships with lenders, appraisers, title companies and customers.
· Purchased office supplies. Negotiated with sales reps for advertisements. Collected data to process bi-weekly payroll in timely fashion.
· Organized annual holiday party, inviting customers, affiliated lenders, realtors, contractors and other members of the community.

Nationals Inc. – Hermitage, Pennsylvania
2000 – 2002
· Coordinated staff and scheduled events in cities nationwide to collect applications and interview pageant contestants aged 6–23. Directed orientation activities; interviewed up to 600 girls in 2-day period. Trained, motivated and supported staff of 20.
· Recruited volunteers from businesses and organizations that worked with girls in the target age group to judge pageants. Achieved highest ratio for attendance of judges at weekly pageants in 5 years.

Platinum Financial Services – Mentor, Ohio
· Capably and efficiently performed general office tasks: updated files, answered multi-line telephone, performed data entry, and handled mass mailings to customers.


Human Services coursework, Penn State University – Sharon, Pennsylvania
GED, Farrell Area High School – Farrell, Pennsylvania

Jane Roqueplot - -

Operations Manager Electronics

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


· Operations and Manufacturing Engineering Manager with 14 years of experience in high-volume, global operations including electronics and OEM automotive suppliers. Successful track record obtaining positive bottom-line results from utilizing lean manufacturing/TPS techniques and training teams to achieve continuous process improvement.
· Visionary, forward-looking, and pioneering with a passion for challenging projects. Leadership style is highly results-oriented. Recognized throughout career for tackling tough challenges and following through to satisfactory conclusion. Known as a creative problem solver and troubleshooter.

· Administration and management competencies include:
· Strategic Business Planning
· Team Leadership & Team Building
· Profit & Loss Responsibility
· Training & Staff Development
· Budgeting, Planning, & Forecasting
· Sourcing, Interviewing, Hiring, & Employee Performance Evaluation
· Inside Sales

· Lean manufacturing competencies include:
· VRK/Kaizen/5S
· Workflow Optimization
· QS9000/9001
· Kanban
· One-Piece Flow
· Value Stream Mapping
· Procurement
· On-time Delivery
· Process Improvements
· ISO9001 Certification
· Office/Work Organization
· Cellular Manufacturing


2000 to Present
A global top 100 electronic manufacturing service provider of high-mix, high-complexity start-to-finish solutions for companies in the industrial controls, medical, communications, transportation, and computer industries. Formerly APW Limited – purchased by CTI in 2003 after Chapter 11 reorganization.
2003 to Present
Assumed strategic day-to-day leadership of a cross-functional team charged with ensuring complete customer satisfaction, reducing costs, and growing revenues with existing accounts to full revenue potential. Position reports to General Manager/Vice President Engineering.
· Drove key performance improvements for customers in on-time delivery, quality, P&L, and A/R through customer relationship management and analysis/planning/execution of lean manufacturing initiatives.
· Grew revenues by $3 million in FY03, on track to meet FY04 goal of $10 million.

2001 to 2003
Assumed accountability for a $38 million printed circuit board business. Position reported to the Plant Manager and directed a staff of 26 people with five direct reports.
· Established best practices, process control, and cost-abatement strategies. Initiated continuous improvement projects in Manufacturing Engineering and created strategic planning platform to address and resolve operational concerns. Results included 30% improvement in on-time delivery, 50% improvement in equipment utilization, and 16% reduction in labor expense. Achieved $95,000 in annualized savings.

2000 to 2001
Recruited by APW Metal Enclosure Division’s senior management to assist with due diligence from corporate acquisition activities in brown/green field sites. Reassigned after two months to develop and turnaround operational infrastructure within key manufacturing facilities.
· Assumed accountability for $65 million business with six direct reports. Addressed operational concerns in engineering, quality, and purchasing and improved OTD 33%. Sourced, interviewed, and hired permanent Operations Manager. GM noted, “There is no question that this facility is much better as a direct result of your actions and involvement. Additionally, you have put us in a position to succeed.”
· APW Metal Enclosures for Embedded Computer Market – Orange County, CA (Six months)
Established plant consolidation and closure plan impacting four manufacturing sites in Southern CA. Implemented lean manufacturing including Kaizen techniques. Improved first-time quality 30% and on-time delivery 40%. Developed a team of 50 individuals to support a $500 million Sun Microsystems business.

1993 to 2000
1990 to 1992
Formerly General Motors Automotive Components Group. A world leader in mobile electronics, engine management systems, transportation components and systems technologies.
MANUFACTURING MANAGER, Energy and Chassis Division – Milwaukee, WI
1999 to 2000
Assumed accountability for a $30 million high-volume, high-mix business producing 150 million units annually. Position reported to the Plant Manager and directed a staff of 50 (two shifts) with three direct reports.
· Implemented process improvement initiatives, problem-solving methodologies, and statistical process control. Results included 25% improvement in first time quality, 30% reduction in OSHA recordable incidents, and 28% improvement in ship-window compliance.
· Addressed people not at work (PNAW) and rate attainment in cells; reduced overtime 15%.
· Instituted organizational development initiatives to include project teams, self-directed work teams, and management alignment with union leadership Ensured sustainable change through team development, staff empowerment, and caching/mentoring for all management personnel.

1997 to 1999
Developed product-marketing strategies to include research, pricing, profit margins, sales volume targets, marketing collateral, branding efforts, and promotional initiatives. Concurrently supported divisional initiatives and developed a global strategic marketing plan in support of General Motors’ global localization, joint venture, and sourcing initiatives in North America, Mexico, Brazil, and the Asia-Pacific region ($150 million incremental business).
· Served as “Point Person” for issue resolution on catalytic converter product line.
· Known as “Voice of the Market” driving cost Competitiveness within the converter product line.

MANUFACTURING/PROJECT ENGINEER, Energy and Chassis Division – Milwaukee, WI
1993 to 1997
Recruited to provide manufacturing process engineering support to operations in Brazil, Mexico, and the United States. Developed systems for automotive exhaust system (trapezoid converter) utilized in more than 60% of General Motors’ OEM business.
· Identified and addressed inefficiencies; reduced total product cycle time (catalytic converters) 70%.
· Improved on time performance of PPAP’s, machine qualification, and run rates to 100%.

OPERATIONS SUPERVISOR, Energy and Chassis Division – Flint, MI
1990 to 1992
Recruited by Chief Engineer after completing summer internship. Directed a team of 30 hourly employees in the production/assembly of automotive exhaust systems within a lean manufacturing environment.
· Implemented self-directed work groups and improved quality metrics 20%.
· Identified and addressed non-value-added conveyances and reduced lead-time to customer and in-process material lead-time 15%.
· Reduced overall unit cost based on volume by $2.00.

1992 to1993
A subsidiary of Federal Signal and a leading manufacturer of street sweeping equipment.
Recruited to establish tool routing for all welding, fabrication, machining, and assembly processes. Concurrently tasked with developing procedures for all rotating bodies including fan housings and hubs.


BS MANUFACTURING ENGINEERING, Central State University – Wilberforce, OH


Society of Manufacturing Engineers (Chapter President), National Society of Black Engineers (Chapter President), Kappa Alpha Pi Fraternity, Inc. (Member), New Testament Church (Deacon, Sunday School Teacher, VBS Coordinator), Little League Baseball Coach, Basketball Coach

Michele J. Haffner - -

Operations Manager Recent Graduate

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Operations Management graduate with ability to interpret organizational directives/missions, and transform into goal-attaining action.
• Successful at working on multidisciplinary teams.
• Technology Savvy: MS Office 2000 (Word, Excel, PowerPoint, Access, Outlook) and Internet.


Bachelor of Science, Management
GPA: 3.65, Graduated magna cum laude, Honors Program
Concentration: Operations Management
Program core: Just-in-Time, Total Quality Management, Service Operations, Customer Satisfaction, Benchmarking, Process Analysis, Automation, Productivity Improvement, New Product Development, Cost Reduction Programs, Supply Chain Management, Service Operations, Managing for Quality, Manufacturing Operations, Business and Organizational Management (multifaceted courses)
• Self-financed 100% of education, graduating debt free. Balanced work, high honors, and extracurricular sports.

HIGH SCHOOL, Sauk Prairie, MN
GPA: 3.98, Graduated with Honors (Top 5% in class of 256)
• Team and leadership activities: Basketball, baseball, and DECA competition at the district and state levels.


• Initiated steps to study operations language through APICS, the Educational Society for Resource Management, toward Certification in Integrated Resource Management (CIRM) and Certification in Production and Inventory Management (CPIM), attaining global standards of competence in business and manufacturing.

• Played a leadership role on several class-project teams, taking initiative yet empowering all members of the team to contribute on a timely and organized basis. In a Behavioral Science class, served as sole liaison/mediator with 3 collaborative groups. That class received a 98% grade - the highest ever given.


Acme Resources, Sauk Prairie, MN
1999 - Present
Receiving Clerk
Performed warehousing duties (forklift driver, weekend crew supervisor, inventory control) for a national distributor often ranked #1 in service by customers. Received excellent reviews. One of only 2 out of 15-person crew given a performance-based raise.

XYZ Store, St. Paul, MN
1998 - 1999
Lawn and Garden Clerk
Became the Lawn and Garden Department's key resource person, often sought out for advice by customers and staff. Went above and beyond duty, i.e. unloading a whole truck of inventory to transform it to organized inventory on the floor. Recognized for "exceptional effort" with a merit raise.

ABC Garden Store, St. Paul, MN
1995 - 1998
Garden Clerk
Showed a willingness to do whatever was needed to learn the field: loading/unloading heavy pallets of sod, going off site to plant trees, pruning, watering, cashiering - working with others or independently.

PRWRA Barb Poole - Hire Imaging -

Operations Manager Transportation

Drew Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


• Senior level operations manager offering creativity, vision, and the ability think outside the box.
• Created vision for Continental Airbus Facility project. Provided leadership and coordinated project from inception to completion.
• Experience in the aircraft industry. Mechanical and inspection background provided the foundation needed for effective management and leadership. Broad spectrum Knowledge of aircraft industry.
• Varied computer skills. Developed several relational databases.


• Operations Management • Communications • Management / Leadership
• Employee Development • Process / Project Design • Training / Development
• Contract Negotiation • Logistics • Budgeting


XYZ Air, Chicago, IL
1994 - Present
Manager Airbus Operations
As second in charge, direct aircraft maintenance activities for Airbus, A320 fleet, McDonnell Douglas DC-9 & MD-80s including hangar production, support cell production, materials requirements forecasting, stores and distribution, engineering interface, financial planning, strategic planning, staff development, process improvement, and aircraft heavy maintenance check planning and scheduling. Primary Liaison between Airbus Operations, Marketing, System Operations Control, FAA, OSHA, Airbus Industry, and Airport Authorities.

• Accomplished contract maintenance work for North American Airlines, MD-82 aircraft producing $350 thousand revenue at approximately 20% fully burdened profit margin.
• Led Airbus Operations to deliver aircraft from "check" on time. Running checks have been completed days under the annual plan estimates 4 years in a row.
• Reduced cycle times on HMV AC checks from 64 to 32 days.
• Managed staff of 350 supervisors, planners, clerical, and technical workers, mainly union employees, with a annual budget of $14 million.
• Developed complex relational databases in Access with goal of creating greater efficiency. One was employee management tool that tracked training, time/attendance, emergency information, and other human resource data.
• Broke down project management tasks into smaller, easy to define milestones. Created a sense of ownership amongst workforce.

XYZ Air, Chicago, IL
1992 - 1994
Manager Line Maintenance
Managed Green Concourse at CH terminal including technical and administrative overview of 65 contract lads, mechanics, R&Es, and all ramp clerical staff of 24/7 operation.

• Assisted in CH Line Maintenance budget process ensuring proper levels of funding. Achieved best on time performance across the 3 CH concourses during tenure.
• Developed partnership with Customer Service Management enhancing coordination of operations critical to concourse. Provided accurate communications with other departments and worked cooperatively to solve problems.
• Provided leadership with goal of enhancing quality of Aircraft for Passenger Service: on-time departures, planning for tooling and equipment needs, technical training of personnel, and safety support and training.

XYZ Air, Chicago, IL
1991 - 1992
Manager, Airbus Base Development
• Strategic member of design team for Northern Minnesota Maintenance Base.
• Direct responsibility for hangar design and work process design focused on increased productivity and reduction in cycle time for aircraft in heavy check maintenance.
• Final design reduced setup time and increased logistical efficiency by identifying equipment and tooling needs for aircraft and improved workflow, creating a "cell concept" implemented on A320 check line.

ABC Air, San Diego, CA
1989 - 1991
Supervisor Maintenance Contracts
• Opened new line maintenance bases and developed organizational structure for contract customer, Aero California.
• Recruited staff, developed and conducted orientation and training programs. Maintained personnel records.
• Assisted in routing of aircraft for maintenance and special inspections.
• Negotiated for hangar, ramp operations, and office and parts storage areas. Communicated in Spanish and English.
• Developed budgets for each line station. Managed Line Maintenance for new stations in Phoenix, San Diego, Los Angeles, and Tijuana.
• Managed budgets, records, materials coordination and purchasing, support vendors, training mechanics, and run-up and taxi policies and procedures.

SFB Airlines, Minneapolis, MN
1986 - 1989
Aircraft Mechanic

Reed and Associates, Eden Prairie, MN
1985 - 1986
Aircraft Mechanic/Authorized Inspector

Octagon, Inc., Eden Prairie, MN
1983 - 1985
Chief Aircraft Inspector
Liaison to FAA as company prepared for Repair Station Certificate. Advised and consulted company on regulations for new testing procedures. Authorized signer for all FAA documents.


MS Office Suite 2000, Paradox, FoxPro, SCEPTRE, PACE, Visit Manager, MS Project, Adobe PhotoShop and PageMaker, and Corel Draw. Novell, Windows NT, Windows 98, and Macintosh environments.


Embry-Riddle Aeronautical University
I.S. Bachelor Degree Program
Professional Aeronautics Degree Program

Center for Creative Leadership, Colorado Springs, CO
Leadership Development Program

Continental Airlines: Business as Unusual, Career Track
1991 - Present
Project Management, Performance Development, How to Supervise People, Achieving Competitive Excellence, Time Systems-Time Management, Statistical Process Management, Foundations of Quality, SAS Computer Basic programming, and numerous mechanic courses.

Dale Carnegie
Human Relations and Effective Management.

Spartan School of Aeronautics, Tulsa, OK
Aircraft Maintenance Technician Diploma

Private Pilot License

PRWRA Linda Wunner - - Career & Resume Design - Duluth, MN 55811 -

Operations Manager Warehouse

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Operations/Warehousing Management

Results-driven Operations Manager offering extensive experience in logistics, warehousing, and manufacturing, transportation/driver control, shipping and receiving. Concentrated on optimizing the throughput of the warehouse and improving the management of inventories. Team player who works well independently. Strong organization, time management, and leadership skills. Outgoing, confident personality; excellent verbal and written communication skills. Establish and maintain strong rapport with management, co-workers and customers. Build trust and integrity through persistence and follow-up. Computer literacy includes Windows, Microsoft Word, Excel, PowerPoint, and the Internet. Industry-related software: Tecsys EliteSeries, GPSM, Baan, OQ, Dazel, UPS/Fed Ex.

• Organization / Time Management • Staff Supervision
• Inventory Control/Cycle Counts • Safety/Security
• Quality Assurance • Customer Service
• Manufacturing/Production • Management Reporting
• Order Management • Total Quality Management (TQM)
• ISO 9000-9001 • HazMat procedures


THE GO LOGISTICS, Chicago, Illinois
1999 - Present
Operations Manager
Directed daily activities of the warehouse including labor scheduling, personnel management, space utilization, inventory and equipment

• 100% On-time shipment delivery and accuracy for 52+ consecutive weeks
• Streamlined daily conference call resulting in annual cost savings of $100 thousand
• Maintained staffing adequate staffing levels ensuring appropriate productivity levels
• Managed 27,500 sq. ft warehouse
• Controlled maintenance of the facility and $100 thousand in equipment assets
• Provided ongoing excellent customer service resulting in high customer satisfaction rating
• Consistently met or exceeded company service and cost objectives

Warehouse Supervisor (1999 for 3 months)

Warehouse Associate Leadman/Operations Manager cross-training (1999 for 6 months)

1987 - 1998
Manufacturer of ceramic parts for catalytic converters.

Chemical Preparation Lab Technician
1994 - 1998
Prepared developmental catalyst samples from raw materials using analytical criteria from Quality Control Lab

• Implemented new pH reading procedure
• Initiated "Supplier Day" resulting in greatly improved customer/company relationships
• Consistently met or exceeded corporate expectations
• Tested samples for "pass or fail" standards and reported results in Excel
• Knowledge of chemistry, instrumentation and analytical problem solving

Chemical Prep Operator
1989 - 1994
Coater B
1987 - 1989


• Leadership Development Training • Hazardous Materials
• Medic First Aid • Forklift License
• Total Quality I and II • RCRA (record keeping)
• SPCC Charting-Graphs • Emergency Response
• ISO 9000 and 9001


University of Illinois, Chicago, Illinois
Completed Liberal Arts coursework.

PRWRA Patricia Chapman - CareerPro-Naperville, Inc. - Naperville, Illinois 60563 - - - (630) 983-8882 - (630) 983-9021 fax

Plant Manager

Jean Adams
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Business Unit Manager offering 25+ years of experience working for both world-class aerospace organizations in both the private and government sectors. Senior staff member holding a ISO-9000 Internal Auditor Certification with notable achievements administering multiple units consisting of operations, production finance and process management, contract, order administration and material management. Strengths in supply chain management, strategic sourcing, J.I.T., KanBan, and MRP/MPS. Fluent in Contractors Purchasing Systems Review (CPSR) with extensive background in multiple systems required to interface with and ensure government contract and other aerospace compliance. Comfortable working in both vertically and horizontally integrated environments.


• MS Office, MS Windows 2000, MS Excel, MS PowerPoint, Cincom, Visibility, GEMS.


Lincoln Aerospace, Macon, GA
1999 - Present
Business Unit and Product Line Manager
- Senior staff member reporting directly to Vice President and General Manager with oversight of Operations, Programs Management and the Finance Business Units.
- Maintained accountability for 100+ employees and $50,000,000 in annual sales to Boeing Commercial Airplane Company.
- Oversaw production, profit line P&L, quality, manufacturing engineering, contract administration and procurement.
- Selected to oversee the Boeing statement of work and ensure all contractual agreements are met.
- Implemented cost reduction initiatives reducing product cost 20%.
- Reorganized the business from functional departments to product teams.
- Reduced the Repair Station cycle time from 60 days to a 15-day turnaround time.
- Implemented and integrated configuration management system and manufacturing planning systems.
- Managed annual budget and authorized purchases of $45-$50 million per year in highly competitive market.
- Supervised shipment of $75-$100 million worth of product and $45-$50 million worth of purchases annually with an accuracy rate of 98% as of May 2000.
- Negotiated long-term agreements with selected suppliers saving $11 million in 1999 and $3.9 million in 2000.
- Utilized special Ernst & Young and Aerospace Sourcing Methodology to identify family(ies) of parts to send out for quote, resulting in several 2-3-year-long purchasing agreements with world-class suppliers.
- Acted as Materials Manager, overeeing related department heads and making corporate level decisions.
- Charged with providing Charge of Purchase Price Variance Report to main office.

Lincoln Aerospace, Macon, GA
1997 - 1999
Material Manager
- Served as a senior staff member for a $150M sales aircraft component manufacturing facility acquired by Lincoln Aerospace from Boeing Commercial Airplane Company in 1996.
- Instrumental in the turnaround business scenario while increasing sales 100%.
- Orchestrated all materiel functions including $100M spend for direct and indirect material, inventory management and production control.
- Implemented lean manufacturing initiatives throughout the business and reduced inventory 25%.
- Purchased cost savings of $3,000,000+ through global strategic sourcing.
- Oversaw and participated in the transition and implementation of Cincom's Control Manufacturing System.

Highland Corporation, Park City, UT
1994 - 1997
Materials Director
- Served as senior staff member of a business turnaround team responsible for all direct and indirect material purchases.
- Removed a U.S. Govt. Method C correction action request and a proposal for a business process redesign.
- Accomplished threefold increase in inventory turns at year end, 25% reduction in overhead costs.
- Implemented ISO9001 compliance procedures, reduced purchase order aging with a 10% reduction in material costs.

Geo Materials, Inc., Bismarck, ND
1987 - 1994
Materials Manager
- Retained responsibility for planning, direct and indirect material purchases, material and shop floor control for a design/manufacture business with $60M in sales of commercial aircraft cargo handling and weapon launching systems.
- Implemented the Cincom MRP system, JIT manufacturing process and supplier strategic sourcing initiative.
- Implemented the JIT cargo systems delivery to Trans National Commercial Aircraft Company.
- Promoted to senior staff member from Production Control Manager position in 1991.

Acme Industries, Pierre, SD
1985 - 1987
U.S. Commodity Manager
- Maintained responsibility for annual spending budget of $19 million for purchase of fasteners, stampings, plastics, and other raw materials.
- Implemented a two-bin fastener system and contract that netted a $1.5 million savings in 1999.
- Placed contracts at various Aeronautics sites to Kanban raw material as well as reduce raw material expenditures.
- Employed extensive knowledge and experience in sourcing methodology to achieve desired results.
- Assisted in transition from GEMS to Cincom business operating systems.
- Refined statistical processing procedures such as cycle counts and ABC Stratification.
- Designed and implemented the Transactional and Systems Discipline, a departmental protocol that included reclassifying and restratifying items, which was instrumental in achieving a 98% accuracy rate.

Helix International, Utica, NY
1983 - 1985
Supply Chain Manager
- Maintained leadership over all functions of Materials Management function, ensuring compliance with all corporate and governmental regulations over $30 million in sales and $5 million in purchasing.
- Participated in the Helix Varity Transition Team, which identified and implemented contracts with supply vendors, which resulted in accomplishing an annual savings in materials expenditures of over $6 million.
- Employed negotiation skills, cost reduction techniques and sourcing methodology to accomplish a 6% ($625,000) annual reduction in expenses for 3 consecutive years.
- Participated in 5 strategic sourcing projects. Led sourcing team that accomplished actual savings of 14%.
- Led division team to off-load machine parts using extensive Make-Vs-Buy and Total Cost Analysis Techniques.

Acme Electronics, Hauppauge, NY
1981 - 1983
Purchasing Manager
- Provided management and leadership for the entire purchasing department of air refueling systems for all aircraft manufacturers.
- Maintained 100% authority for purchasing aerospace parts and materials in excess of $35 million annually for a company with over $70 million in annual sales.
- Implemented blanket orders for electronic components, which reduced price and acquisition costs while maintaining necessary inventory levels.
- Reduced shortages to the production line by implementing systems to identify potential inventory stock outs.
- Acted as supply chairman of committee on the development and implementation of the procedures and procedural changes necessary to gain U. S. Government approval of the company's purchasing system.
- Implemented intensive dual sourcing program than ensured a constant flow of product.

FJK Corporation, Farmingdale, NY
1978 - 1981
Buyer/Purchasing Manager
- Began career as buyer of electromechanical components and progressed to purchasing of all forgings and castings used in 6 different production programs.
- Promoted, on merit, to positions of Senior Buyer and Purchasing Agent, and to Purchasing Manager.
- Oversaw 30 direct reports, both in purchasing and materials.
- Credited as driving force behind purchasing system approval by the U. S. Government.


Utica College of Syracuse University, Utica, NY
Bennett Negotiation Skills Training

Bowling Green State University, Bowling Green, OH
Various Lucas-sponsored courses

Mattord Group, New York, NY
Negotiating Skills Training Course

SUNY at Old Westbury, Westbury, NY
Bachelor of Science, Business Administration

SUNY at Farmingdale, Farmingdale, NY
A.A.S., Business Administration

PRWRA Barbara Adams - Career Pro Plus - Macon, GA 31204 - -

Plant Manager Manufacturing

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


To use management and team-building skills to further the success of a reputable and growing company


Alma College, Alma MI
Business Administration, emphasis in Accounting


Lippert Components, Crawfordsville IN
2001 - Present
Plant Manager
• Took failing division from -$100K to +$108K in 12 months.
• Reconstructed working relationship with Customer, Fleetwood Travel Trailers.
• Supervise 12 employees, set up production schedules, purchase materials and supplies needed in the manufacturing process.
• Developed technology to track raw materials, reduced excess inventory by 50%.

Lippert Components, Denver PA
2000 - 2001
Purchasing Manager
• Set up purchasing department for a struggling start-up plant.
• Located key suppliers for raw materials ranging from hot rolled steel to finished parts for 6 different production lines in 4 different departments.
• Lowered a $1.5M inventory to $500K in 12 months.

Lippert Components, Pendleton OR
1999 - 2000
General Manager
• Set-up new facility and shop floor design for four production lines.
• Located suppliers for raw materials and forklifts.
• Hired contractors to pipe the shop with air and welding gases as well as a trucking company to deliver parts form northern Indiana.
• Supplied products for three Fleetwood RV production lines, one Coachman RV line, and two Keystone RV lines.
• Communicated with many prospective customers.
• Hired and supervised approximately 50 employees.
• Acted as General Manager and preformed the duties of Plant Manager, Production Manager, and Purchasing Manager.

Lippert Components, Crawfordsville IN
1998 - 1999
Plant Manager
• Set-up new facility and shop floor design for one production line.
• Worked closely with contractors to hasten completion of building while setting new equipment in place.
• Ordered raw materials and managed inventory.
• Physically counted inventory and sent off proper reports to close out the books every month.
• Obtained customer satisfaction rating of 98%
• Ensured strict adherence to all OSHA laws and guidelines.

Lippert Components, Longview TX
1997 - 1998
Management Trainee/Assistant Plant Manager
• Assisted in the new plant set-up process which included adapting the existing building and designing the production floor plan.
• Learned to read Fleetwood RV chassis prints to produce chassis.
• Rotated throughout the shop, assisting with production and problem-solving in all departments.
• Worked in the field to repair chassis.
• Assumed responsibility for quality control.
• Learned to order parts and manage inventory.

Lippert Components, Alvarado TX
1996 - 1997
Management Trainee
• Acquired skills needed to produce galvanized mobile home roofing.
• Learned all aspects of the stamping department from processing orders to shipping the final product.
• Produced chassis based on shop prints and acted as foreman of the RV chassis department.
• After acquiring a working knowledge of LCI products and procedures, I was transferred to Longview TX for more training.

KDP Enterprises
1995 - 1996
Technical Representative
• Maintained positive relations with customers in the Detroit area.
• Communicated and coordinated problem-solving actions between customers and die-cast plant.
• Performed product control services.

Chrysler Transmission Plant, Kokomo, IN
1994 - 1994
Machine Operator
• Operated manual and automatic machines.
• Performed routine maintenance on machines.
• Rotated between two departments on approximately 13 different machines, replacing workers on vacation.

PRWRA Richard A. Lanham - Regional Manager, RL Stevens & Associates - -

Plant Mechanic Federal Employment

Drew Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234
SSN: 999-99-9999
Federal Status: None
Citizenship: United States
Veteran Status: None
Highest Federal Civilian Grade Held: None

Announcement Number: ROD-ASE-0-11-01


Detail-oriented, deadline-driven Senior Technician with 20 years’ progressive experience and promotions working in various industrial environments. Hand-on experience with electrical, electronic, mechanical, robotic, hydraulic, pneumatic, and vacuum systems, including cutting torch and wide variety of industrial tooling.
· Broad experience and knowledge in industrial plant working environment.
· Comprehensive knowledge of tools and equipment, including industrial plant, electromechanical, precision measurement, soldering, welding, sheet metal, tap and die.
· Trained in lockout/tag out procedures, Material Safety Data Sheets, and Self-Contained Breathing Apparatus.
· Expert in reading schematics, blueprints, and engineering drawings.
· Superior troubleshooter and problem solver: Execute timely resolutions.
· Talented trainer, project leader, and team builder: Effectively instill “Quality First” and “Do-the-job-right-the-first-time” attitude.
· Strong communicator at all levels: Make complex information easily understood.
· Perform equally well in self-managed and team environments to reach project goals.
· Proficient in Word, Excel, Internet, and email on Windows NT platform.
· Possess and maintain a valid, state-issued motor vehicle operator's permit.

· Mechanical Maintenance Overhaul/Repair
· Industrial Safety Practices & (OSHA) Knowledge
· Industrial Plant Machinery Operation & Repair
· Blueprint Specification Inspection & Acceptance
· Personal Protective & Safety Equipment
· Special Tool & Fixture Design & Fabrication
· Preventive & Scheduled Maintenance
· Chemical Handling & HAZMAT/MSDS
· Precision Measuring Equipment
· Corrosion Control
· Quality Control
· Mishap Investigation


1989 to Present
2000 Federal Way
40 hours / week
Anytown, ST 55555
Starting Salary: $65,000
Supervisor: Mr. Albert Tross: 555-555-3131
Present Salary: $88,000
Supervisor may be contacted.
Senior Equipment Support Engineer
Supervised all activities and assignments of 23 operators and technicians in overall plant equipment maintenance and operation. Ensured and maintained proper operation of robotic and automated manufacturing and processing equipment. Reported to Plant General Manager and Senior Plant Engineer.
· Performed duties in hazardous industrial environment for international manufacturer of semiconductors (memory applications), ranked 2nd in the world, with 5000 plus employees, producing 4 million parts a month.
· Managed weekly and monthly preventative maintenance, scheduling with production.
· Coordinated with engineering to run special work requests.
· Collected data to maintain maintenance logs and Statistical Process Control charts.
· Designed equipment modifications and experiments.
· Inspected incoming tooling with measurement equipment and outgoing product with optical comparator.
· Conducted all employee formal and informal training.
Key Accomplishments
· Saved $40,000 per breakdown on Blaser 5000 Marking Laser by redesigning parts handler to prevent breaking of tie bars in encapsulated parts.
· Prevented $80,000 in damage to 55-gallon drum machine by designing sensor and sensor bracket to install on slurry and give audible alarm when slurry was too low.
· Saved $1,000 to $6,000 in wafer cost by designing wafer guide to ensure non-breaking feed of wafers.
· Reduced lot count time from several minutes to seconds by designing electronic handheld lead frame counter.
· Decreased wafers slip outs and brakes by designing new coupler for head sweep assembly on Mirra polisher.
· Instrumental member of Singapore away team to train with Mirra Polisher installations.

3000 Government Way
40 hours / week
Anytown, ST 55555
Starting Salary: $8.5/hr
Supervisor: Mr. Ken Moore, Phone: 555-555-4141
Ending Salary: $8.5/hr
Supervisor may be contacted.
Cut old boxcars to specific sizes for hauling and recycling, using cutting torch and heavy metal tools.

4000 White House Drive
40 hours / week
Anytown, ST 55555
Starting Salary: $4.5/hr
Supervisor: Ms. May Tagg, Phone: 555-555-5151
Ending Salary: $9.5/hr
Supervisor may be contacted.
Supervisor of Doors and Finishing
Supervised seven employees in fabrication of custom cabinets, furniture, and mill work. Ensured projects completed on time with least possible waste of material. Measured projects and prepared job bids. Delivered to and installed at job site. Used table saws, shapers, planers, jointers, drill press, routers, lathes, automated belt feed sanders, handheld sanders, drills and finish guns.


AS in Electronics, Technical Institute, Anytown, ST, 1989
George Washington High School, Anytown, ST, 1981


Micron Technologies Factory Training Includes:
· Dia Ichi Seiko Presses
· Boschman and FICO Auto Molds.
· L.A. Rose Pre-Heater
· Shibayama Back Grinder
· Applied Materials Mirra and Ebarra FREX Planarizers
· Safety, First Aid, CPR, OSHA, MSDS, HAZMAT
· Various Personal Protective Equipment (PPE)


Will accept permanent, term, and temporary employment.
Flexible to work weekends, holidays, or after hours.
Available for on-call emergency duty outside normal duty hours.

Nick Marino -

Plant Mechanic Ksa Federal Employment

Department of the Interior
Interior, Bureau of Reclamation
Announcement Number: BOR-SRA0-03-01
Jean Adams
SS#: 999-99-999
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


1. Ability to perform the work of a hydroelectric powerplant mechanic with normal supervision.
My Ability to perform the work of a hydroelectric powerplant mechanic with normal supervision has been demonstrated throughout my employment history, with special emphasis on my last position at Micron Technologies as an Engineering Equipment Support Technician working in a hazardous industrial environment. In this position, I preformed routinely under normal supervision, which included self-directed, non-direct supervised performance of such tasks as scheduled maintenance, fabrication of new parts, installation of modifications, and removal and installation of manufacturing equipment, all on heavy industrial plant equipment.

Specifically, I used mobile cranes and hoists routinely for moving, dismantling, assembling, overhauling, and repairing of hydraulic motor and pump assemblies molds and mold halves. I performed crucial riggings and pickings of molds and mold halves weighing up to 1900 pounds, avoiding damage to guide rods and locator blocks, which could cause offset to mold halves, causing damage to cavity bars and or trim and form punches and dies. In these cases, tolerances had to be kept within plus or minus .003” to avoid such damage, which could cost up to $80,000.

I routinely made sure work complied with blueprints by using math and precision measurement devices, in addition to using blueprints and other engineering drawings and schematics to troubleshoot equipment and circuits, build, and install modifications, and install equipment and lay out cabling.

I routinely preformed maintenance on motors, pumps, bearings, valves, pipes, air cylinders, and electric elevators used in large manufacturing equipment. I maintained various controls required to keep proper temperature, speed, pressure, flow, and voltage on this manufacturing equipment.

I cleaned parts and equipment as needed or as scheduled in the preventative maintenance schedule. I installed new equipment and relocate existing equipment as necessary, making sure these duties were scheduled and preformed without error or loss to production time. I used precision visual and optical instruments to ensure critical alignment. I performed maintenance on high voltage equipment up to 80kv.

As part of the ergonomics team, I assisted with the design, fabrication, and use of special tools and holding fixtures for pulling polishing pads from the platens of the chemical mechanical planarizers.

I preformed soldering of electrical and electronic circuitry, soldering of copper pipes, bolting, riveting, drilling, tapping, cutting of threads on brass and stainless steel rods to make holding fixtures, bending stainless steel and copper tubing for clean dry air and Nitrogen supply lines. Materials include steel, stainless steel, copper, plastic and Teflon.

2. Ability to dismantle, repair, fabricate, adjust, install, and maintain hydroelectric powerplant or heavy industrial plants.
My ability to dismantle, repair, fabricate, adjust, install, and maintain heavy industrial plant equipment is extensive, and has been exercised greatly and accurately over my 13-year position with Micron Technologies.

Specifically, the types of heavy industrial plant equipment I have worked on and have dismantled, repaired, adjusted, installed, maintained, and fabricated parts for include; hydraulic presses capable of 40 to 180 ton clamping pressures; Dia Ichi Seiko and Boschman Auto Mold and FICO and Lawton Manual Presses, L.A. Rose Preheater, Blaser 5000 Marking Laser, AIS Automated Handler, MTI Media Deflash machine, Nickolet X-Ray machine, Strasbaugh 6DS, Ipec 676, Westech 372, Applied Materials Mirra and Ebarra FREX 2000 Chemical Mechanical Planarizers (CMP); Shibayama Backgrinder, Nel Taper and De-taper; and Ontrack Scrubbers Series 0,1, and 2.

Specifically, I have fabricated interference fit locator blocks and guide rods and sensor protective covers for the Automolds New Handlers for the AIS Automated Handler, redesigned and fabricated the handler for the Media Deflash machine, fabricated and installed the wafer guide for the Westech 372 Planarizer, designed and fabricated a new coupler for the Mirra Head Sweep, designed, fabricated, and installed a low-level alarm system for the slurry barrels.

Additionally, I was in charge of overseeing installations and verifying that (DI) De-ionized water, Clean Dry Air (CDA), Nitrogen (N2), Slurry, Vacuum, and Exhaust lines were set to proper flows and pressures, and that all connections were complete and not leaking, including power cables connected properly before power applied.

3. Ability to interpret instructions, specifications, etc., including schematics and engineering drawings.

My ability to interpret instructions and specifications, including schematics and engineering drawings is extensive, and has been exercised greatly and accurately over my 13-year position with Micron Technologies.

To perform my duties at Micron as an Engineering Equipment Support Technician, it was an essential minimum requirement to be able to read schematics, blueprints, and engineering drawings. I did this on a daily basis and, more importantly, I installed and uninstalled modifications, assemblies, and parts, fabricated parts, and performed various types of maintenance using these instructions, specifications, schematics, and engineering drawings.

Additionally, my ability to interpret instructions and specifications, including schematics and engineering drawings is based on knowledge I have gained from formal training, including two years at ITT Technical Institute (1988 to 1989); a high school drafting class, and my experience and on-the-job training gained with Artistic Wood Crafting over three years (1983 to 1986), where I used blueprints to create parts lists to build cabinets and doors.

4. Ability to use and maintain mechanical tools and equipment normally used in the hydroelectric powerplant or heavy industrial plants.

My ability to use and maintain mechanical tools and equipment normally used in heavy industrial plants has been practiced throughout my entire life, including my entire work history, as well as throughout my Jr. High School and High School years. I have used and maintained mechanical tools and equipment normally used in heavy industrial plants in performing auto maintenance, building cabinets or furniture in the wood shop, and bending, cutting and welding metal in the metal shop.

Specifically, I have used Oxyacetylene, Arc, Spot Welder, and Cutting Torches in the workplace—at Micron and at Durbano Metals—to weld or cut metal frames or fixtures, to add a new piece of sheet metal where the old had to be replaced due to rust. Also with Micron and Durbano, I have used sheers and breaks for bending sheet metal; used bench and hand held four-inch disk grinders to sharpen tools or to clean welds and to remove burs and sharp edges from materials; used overhead hoists to lift and separate large items weighing up to 1800 pounds; and used mobile crane to lifts to remove and install hydraulic pump and motor assemblies.

In the manufacturing and finishing of cabinets and furniture with my position at Artistic Wood Crafting, I Have used and maintained table saws, surface planers, jointers, shapers, radial arm saws, belt sanders, drill presses, band saws, lathes, routers, miter saws, compound miter saws, 3/8” and 1/2” drills, cordless drills, sawsall, pneumatic nail, staple and finish guns, and single and two-stage air compressors.

I have performed maintenance on the tools listed by replacing motors, belts, power cords, bearings, gears, on/off switches, and performed grease and lube. Additionally, I own most of these items listed above I have my own shop, and use many of these tools throughout my everyday life to repair broken welds on lawnmowers, roto-tillers, and fences, and to perform contract work.

5. Ability to do mechanical troubleshooting and do preventive maintenance in a hydroelectric powerplant or heavy industrial plant.

My ability to do mechanical troubleshooting and do preventive maintenance in a heavy industrial plant has been exercised and fine-tuned during the last 13 years as an Engineering Equipment Support Technician at Micron Technologies.

Specifically, I have preformed mechanical troubleshooting and preventative maintenance on the following equipment: Dia Ichi Seiko and Boschman Auto Molds; FICO and Lawton Manual Presses; L.A. Rose Preheater; Blaser 5000 Marking Laser; AIS Automated Handler; MTI Media Deflash machine; Nickolet X-ray machine; Strasbaugh 6DS; Ipec 676, Westech 372, Applied Materials Mirra and Ebarra FREX 2000 Chemical Mechanical Planarizers (CMP); Shibayama Backgrinder; Nel Taper and De-taper; and Ontrack Scrubbers Series 0,1 and 2.

In the performance of mechanical troubleshooting and preventive maintenance, I have used such diagnostic and calibration tools as digital and analog pressure gauges and flow meters, digital and analog voltmeters, oscilloscopes, power supplies, and signal generators.

6. Ability to work safely and knowledge of safety practices, equipment, safety manuals and lockout procedures. Ability to use fresh air supply mask and respirators, fall protection, and hand and face protection, hard hat and steel-toed boots.

In my last position of 13 years with Micron Technologies, I have been trained in industrial safety practices, including OSHA and demonstrated my ability to work safely and my knowledge of safety practices, equipment, safety manuals, and lockout procedures through my diligent practice of injury free, personal-accident-free, and incident-free performance.

I have received formal training in and used personal protective equipment (PPE) throughout my position with Micron, including fresh air supply and respirators, hand and face protective equipment, hardhat, steel-toed boots, and full acid gear hand face and body protection. I have been trained in and have used Self Contained Breathing Apparatus (SCBA) in case of toxic gas leaks. I have used a hardhat when overhead work was being performed.

Additionally, I have been trained in and have performed lockout/tag out energy isolation practices; trained in the proper methods to handle acids and other corrosives and oxidizers, including Material Safety Data Sheets (MSDS) training.

Nick Marino -

Printing Press Operator

Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Highly skilled and reliable printing press operator with nearly 20 years of industry experience. Set-up and maintenance of equipment; able to meet deadlines in fast-paced environment. Top Performance awards for outstanding service.


Ranco, Newington, CT
2002 - Present
Class B CDL Driver
• Promoted customer satisfaction
• Loaded windows and other home building products
• Delivered products to customers

Johnson Press, Portland, CT
2002 - 2002
Class B CDL Driver
• Provided point of contact customer service
• Delivered finished products to customers
• Ensured safe operation of trucks

Carpenter Hayden Paper Box Inc, West Hampton, CT
2001 - 2002
• Set up, operated and maintained Harris two color off-set sheet fed press
• Operated various die cut machines

Bloomfield Financial Services, Bloomfield, CT
1982 - 2000
Die Cut Operator
• Set up and maintained die cut equipment and Heidelberg Quick Master 64 Digital four color press
• Performed duties of Second Pressman on five color and six color Heidelberg Speed Master sheet fed 26x40 presses
• Operated Hamilton three color web press and eight station snap out collator
• Assisted in bindery operations


Received Top Performance Awards in 1997, 1998 and 1999


New England Tractor Trailer School
Class B CDL training

West Hampton High School, West Hampton, CT

PRWRA Frost T. Krist - Datatype Inc. - Hebron, CT 06248 - - - (860) 228-3542

Process Engineer Manufacturing

Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Recognized for sharp mechanical, technical, troubleshooting and problem solving skills. Effective Communicator: convey technical and non-technical concepts in clear terms. Ability to work under pressure in fast-paced environment. Quality conscious: committed to organizational success. Work effectively independently and with demonstrated commitment to team results.


Manning Manufacturing, Inc., Detroit, MI
1998 - Present
Process Engineer
• Utilized expert level of all machine function in a troubleshooting capacity. Skill set includes: Computerized Numeric Control: Okuma Lathes, Siemans Lathes, and Chiron Milling Machines, ABB Robots.
• Led troubleshooting efforts by assessing equipment during normal operations to anticipate problems; perform preventive and corrective measures and document repair procedures.
• Participated in collaborative writing of "Process Standardizations" for the Machining Department.
• Assumed responsibilities of supervisor in his absence.
• Trained employees to use all new equipment safely and properly.
• Monitored rim quality. Accountable for authorizing production sheets to confirm quality. Quality assurance measures include root cause analysis, prove capability and monitoring statistical process control.
• Worked rotating shifts plus over time as required.

Manning Manufacturing, Inc., Detroit, MI
1989 - 1998
Lead Hand
• Promoted to this position due to solid work ethic and strong mechanical inclination.
• Supervised 15 employees.
• Devised a method to shop blast rims horizontally instead of vertically when machines were down. This maintained production quotas and ensured shipments were made on time. Received special recognition from Production Manager.
• Prepared shift to shift written reports.

Baker Auto, Detroit, MI
1984 - 1989
Meg Welder
• Self taught to weld "Y" pipe on rotary table.
• Strictly adhered to all safety procedures and regulations associated with welding and all operational equipment.

Baker Auto, Detroit, MI
1980 - 1984
Machine Operator
• Produced pipe materials. Met all quotas without compromising quality or safety.


Skilled in the operation of: Auto CAD (levels 1-5), Windows 2000/NT, word processing, data bases, spread sheets, Internet, e-mail


• Fire Extinguisher
• Propane Safety
• Confined Space
• St. John Ambulance
• Numerous Industrial Manufacturing Courses

Graduated Grade 12 1998 (Studied while working full time)

PRWRA Kathy Hadley - Kathryn Hadley & Associates - E-mail:

Production Control Manager

Renee McEvoy
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Accomplished Management Professional with more than 20 years of experience in the manufacturing industry.

• Master Scheduler • Materials Management
• Production Planning and Control • New Product Introduction
• Systems Implementation • Cost Reduction
• TQM (Total Quality Management) • Team Building
• Inventory Control • MRP, MPS, CRP, SFC
• Performance Management

History of continuous advancement to positions of greater responsibility as a result of excellent job performance.


Acme Manufacturing, Inc, Salem, MA
1996 - Present
Master Scheduler/Production Control Manager
International manufacturer of printed circuit board assemblies and cable assemblies for the high tech industry.

• Challenged to Master Schedule $160 million annual plans for cell manufacturing.
• Implemented materials replenishment system (MRP) to regulate and control ordering and overstock of materials.
• Conducted daily meetings to identify and resolve order and delivery issues to accommodate customer requests.
• Established production and test procedures for individual circuit boards and final assembly process.
• Generated communication channel with corporate personnel through development of metrics for tracking of on-time-delivery system.
• Participated in establishing the New Product Introduction cell to yield flexibility to product design specification changes per customer request.
• Employed Manugistics systems to configure on-hand materials and apprise customers of scheduling.
• Applied expertise of WIP automated program achieving 98% accuracy in on-time-delivery.
• Consistently exceeded $35million dollar revenue projections realizing more than $5million increase.

Helix International, Cambridge, MA
1994 - 1996
Materials Manager
Managed staff and operations and approve final configuration of products in a built-to-order facility.
• Streamlined procurement and planning within the mechanical commodity group improving support to manufacturing.
• Developed and implemented early purchasing and planning program combining full range of procedures from design through production for new products.
• Recommended procedures to Master Production Scheduler to attain proper product mix within the build plan.
• Designed and implemented custom reports for purchasing and production control resulting in improved response time.
• Managed staff of commodity specialists, production control planners, expediters and buyer/planners.

Helix International, Cambridge, MA
1988 - 1994
Production Control Manager
Managed 24 employees and the production schedules for East and West Coast facilities manufacturing circuit board assemblies, cables and mechanical assemblies.
• Introduced the "Shop-Floor" module supporting MRP with outcome of 99% accuracy for WIP, subsequently positioning WIP on a perpetual inventory rank.
• Established process for managing prototype builds through MRP confirming high visibility of new products.
• Improved inventory accuracy from 80% to 97% as a result of initiating a cycle-count procedure for all stock rooms.

Helix International, Cambridge, MA
1985 - 1988
Master Scheduler
Master scheduled top level assemblies and associated options and initiated Master Production Schedule process for independent demand items.


University of Massachusetts, Amherst, MA
Bachelor of Arts, Business Management


U.S. Navy, Honorable Discharge

PRWRA Rosemarie Ginsberg - Creative Staffing Associates - -

Production Manager

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Manager with 18 years experience in production management, strategic planning, and development. Integral in planning for revenue increases, multi-million dollar cost reductions and sustainable yield improvements. Introduce new methods into the manufacturing process and build stable work forces. Noted for problem-solving and troubleshooting. Knowledge in state-of-the-art manufacturing technologies and processes. Other areas of expertise are:

• Production Processes and Standards • Cost Reduction and Revenue Gain
• Facilities and Equipment Control • Project Management
• Inventory and Materials Management • Quality and Performance Improvement
• Labor Relations • Human Resource Affairs


Goldman and Frank, Bedford, MA
2000 - Present
Manufacturing Supervisor
Full operating management responsibility for the strategic planning, development, and production management of four filtration departments with 40 employees.
• Introduced a series of productivity improvement, process reengineering, cost reduction and performance management programs that improve production output, product quality and customer satisfaction.
• Reduced lead-time by 40% through implementation of one-piece workflow through Kaizen methodology. Matrix results showed positive productivity improvement of 30%.
• Optimized work efficiency, structured discipline, and met on-time delivery requirements, enhanced customer satisfaction and reduced quality complaints by 30%.
• Created lean manufacturing through elimination of waste and unneeded materials, reducing material variance by 20% while improving yields by 40%.
• Established and maintained annual budgets, saving $100,000 in direct labor through reduction in overtime costs.
• Oversaw manufacturing tools and equipment in excess of $2 million and work in process over $200,000 per week.
• Defined and wrote standard operating procedures (SOPs) to supplement new qualifications by reviewing and updating through use of Rapids.
• Involved with strategic production planning, achieving targeted production goals to customer request by 98%.

Reed and Associates, Gloucester, MA
1996 - 2000
Production Manager
Oversaw production planning and scheduling, materials management, inventory, manufacturing, assembly, test procedures, reverse osmosis, production ALP machinery, and quality assurance.

• Managed $2 million work in process and $20 million in process equipment.
• Assisted engineering in implementing new hermetically designed bottle, reducing leakage from 8% to 1%.
• Improved yields by 8% while reducing overhead costs by $150,000 annually.
• Directed 24-hour, three-shift operation in both class 10,000 and 100 clean room environments ensuring product sterility and quality.
• Lowered material variance by 12%.

Ferndale Corporation, Methuen, MA
1990 - 1996
Maintenance Supervisor
Full operating responsibility for 24-hour operation of two hydroelectric facilities worth an estimated value of $2 million.

• Developed emergency response flow chart meeting city regulatory compliances and historic preservation guidelines, resulting in reduced potential for liability estimated at $10 million.
• Performed routine and emergency maintenance on various equipment including turbines, generators, and transducers.

Highland Corporation, Lynn, MA
1984 - 1990
Senior Supervisor
Directed a three-shift team of 120 union employees. Controlled assets of $40 million in state-of-the-art high speed automated manufacturing equipment producing one million 40-watt fluorescent bulbs daily. Guided the strategic planning process.

• Developed strong bond with union leadership to establish trust and mutual bargaining agreement for union contract renewal, which averted potential strike.
• Oversaw staff of six supervisors and four engineers, ensuring quality standards were met.
• Reduced overhead costs by 20%.


University of Massachusetts
B.S., Business Administration
Numerous Post University Training Courses in Management and Quality Improvement


Four-year tour of duty with the U.S. Marine Corps.

PRWRA Denette Jones - Accurate Typing Services - -

Production Manager Utility

Lee Robertson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


• Self-motivated, results-driven manager. Readily visualize target and identify steps required to attain goal. Provide hands-on training and motivate personnel.
• Highly articulate with exceptional interpersonal skills. Good listener. Use balanced judgment and analyze information before making decisions.
• Respected team leader with record of inspiring high morale and productivity. Skilled in staff training, development and performance management to meet/exceed operational and financial goals through performance/quality improvements and adherence to established procedures.
• Consistent and steady, yet flexible to changing priorities. Perform well in emergency situations. Persevering in approach to achieving goals.
• Computer proficiencies on Windows platform include Microsoft Office and numerous industry-specific applications.

• Plant Operation • Facility Maintenance
• Employee Training • Budgeting
• Purchasing • Staff Scheduling
• Contract Negotiation • Safety
• Complaint Resolution • Regulatory Compliance ( Federal, State and Local)
• Water Quality


Ohio Water Co., Youngstown, OH
1977 - Present
• Produced reliable supply of high-quality water at a competitive price by efficient operation and maintenance of company's water plant and distribution system, serving residential, commercial and industrial users in 16+ communities.
• Supervised and trained 8 employees in daily operation and maintenance of 12 MGD water treatment plant, 8 pumping stations and 11 storage tanks in the distribution system. Read and interpreted meters and gauges to ensure plant equipment and processes operated properly and adjusted controls as needed.
• Boosted productivity, efficiency and performance by reducing manpower while increasing reliability and security of systems.
• Helped design and oversee construction of new 16 MGD water treatment facility in Brookfield over a 4-year period. Trained and scheduled training for plant employees to efficiently operate the new plant and its computer systems.
• Contributed to design and oversaw installation of radio-based SCADA system in 8 booster pumping stations and 10 tank sites. Trained employees in accurate use of system.
• Contributed to development of production department's operating and capital budgets. Secured budget savings of $50K in 2002 by astutely negotiating and bidding chemical prices, maintenance contracts and waste removal contracts.
• Used computers to monitor equipment, store sampling results, make process control decisions and produce reports.
• Key player in resolving major issues impacting company:
• Completed construction of new treatment plant and transitioned operation of old treatment plant to startup of new treatment plant.
• Aided in acquisition of operating permit for new plant from State of Ohio.
• Aided in resolution of violations of discharge permit with State of Ohio.

Spondike's Amoco, Brookfield, OH
1976 - 1977

Matt's Baking Company, Farrell, PA
1968 - 1976


American Water Works Association - National, Ohio and Pennsylvania sections
Ohio Water Works Operator Association
Mahoning Valley Chamber of Commerce


Management Coursework
How to Lead a Team, 1996 - Career Track
How to Discipline Employees & Correct Performance Problems, 1995 - Career Track
Communications Training, 1995 - Ohio State University
Achieving Extraordinary Customer Relations, 1994 - Kaset International
Quality Management Skills/Quality Advantage Skills, 1994 - ODI
Supervise the Hourly Employee, 1990 - Career Track
Basics of Supervision, 1988 - Sawtelle Associates

Computer Training
Intro to Windows 95, 1997 - Ohio State University
Microsoft Office, 1997 - Fred Pryor
Personal Computer Essentials, 1992 - Ohio State University
Intro to Computers, 1990 - Ohio State University

Water Treatment Seminars
Maintenance Management, 2001 - AWWApa
Centrifugal Pumps, 1995 - National Technology Transfer, Inc.
National Electrical Code, 1993 - Ohio Power Company
Disinfection Techniques, 1992 - AWWA
Gas Chlorination, 1991 - OH Rural Water Association
Control Valve Training, 1987 - Bermad
Backflow Prevention. Cross Connection Control, 1981 - Kent State University

A.T.E.S. Technical School, Niles, Ohio
B.A., Graduate, Refrigeration/Air Conditioning

PRWRA Jane Roqueplot - JaneCo's Sensible Solutions - 194 North Oakland Avenue - Sharon, PA 16146 - - - 724-342-0100 - 1-888-526-3267

Production Operator

Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Dedicated professional with 20+ years oil field and drilling rig experience. Willing to travel and relocate. Enthusiastic oil safety professional with proven skills in:

• Roustabout Crew Supervision • Relief Barge Pusher
• Pedistral Crane Operator • On Scene Incident Commander
• Experienced Driller • Hazardous Materials Technician
• First Responder • Confined Space Team Leader

Strong team member, able to motivate crews to accomplish high production rates while maintaining high safety methods and practices.


Medco Oil Company, Cody, Wyoming
1983 - Present
Experienced Production Operator qualified and competent to operate all instrumentation vessels, trucks, and cranes. Operate production wells, injection wells and pumps. Provide safety training on full range of safety topics. On the Fire Brigade and Safety Committee for four years.
• Achieved oil treatment chemical reduction by new process.
• Reduced workforce through reprioritization of work responsibilities.
• Hazardous Materials On-Scene Commander.
• Hazardous Materials Training Instructor - OSHA/ANSI/API.
• Confined Space & H2S Hazards Instructor.
• Individual Achievement Award - Response to blowout and fire on drilling rig # 20.

Lasten Productions, Cody, Wyoming
1982 - 1983
Pushed a roustabout crew in a pipeline operation to achieve high production goals.

Republician Drilling, Cody, Wyoming
1980 - 1982

Summertime Marine, Cody, Wyoming
1977 - 1979


Hazardous Material Tech II...Hazard Communication...H2S...Confined Space/Structural Rescue...First Responder...E.M.T...S.T.O.P. Safety Program...Spill Prevention, Control & Counter Measure (SPCC)...Chemical Storage & Spill Clean-Up...Respiratory Training Including SCBA, SAR, and APR...Lock Out/Tag Out...Competent Person - Excavation...Exposure Control...American Red Cross Standard First Aid and CPR.


Member - National Search & Rescue (1990-Present)
Cody Fire School - Auto-Extraction Instructor...Rope Rescue Instructor...Ropes & Knots Instructor.
Park County Search & Rescue - Emergency Location Transmitter...Incident Command System...Global Positioning Systems...White Water Rescue...Man Tracking...Map & Compass...Certified Padi Diving.
National Ski Patrol - Patrol Leader (1988-92)...Winter Emergency Care...Winter Survival.
Yellowstone National Park - Basic Fire School/Fire Behavior...Helicopter Training.

PRWRA Cory Edwards - Partnering For Success, LLC - Sterling, Virginia 20165 - - - 703-444-7835 - 703-444-2005 fax

Production Supervisor

Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Position utilizing skills and experience in production supervision, warehouse operations, and customer support.


• Managed all aspects of production, assembly, and shipping operations.
• Ensured a safe and accident-free production area.
• Tracked product shipping and maintained inventory control.
• Trained production staff and provided in-the-field support.
• Identified production and shipping problems and resolved them in a speedy and satisfactory manner.
• Maintained safety records, bills of lading, staff schedules, and production records.
• Demonstrated knowledge of electrical and mechanical assembly, as well as machine set up and maintenance.
• Operated drill presses, grinders, and wire drawing machines and tested printed circuit boards.


• Supervised 40 production employees and trained new hires.
• Reduced production costs and met tight schedules by determining production sequence and designating disposition of finished products.
• Directed quality assurance/quality control procedures to ensure product quality was "second to none."
• Coordinated activities of six departments to maintain costs and efficiency.


Paxton Wire Company, Spokane, Washington
1994 - Present
Industrial Supervisor/Shipping Supervisor/Production Scheduler

Empire Foods, Spokane, Washington
1992 - 1994
Warehouse Worker

Empire Foods, Spokane, Washington
1991 - 1992
Electronic Tester/Machine Operator


Spokane Community College, Spokane, Washington
Courses in Business and Management


Certified Forklift Driver License, 1994

PRWRA Freddie Cheek - Cheek & Cristantello Career Connections -

Quality Assurance Manager Airline Industry

Jordan Winters
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Senior Management Professional with over 14 years experience in the aerospace manufacturing industry. Plan and schedule deliveries of raw materials and sub-assemblies, perform manual and computerized inventory audits, develop and submit proposals and reports, author and edit business/marketing plans and manage the daily operations of an quality assurance department with multi-million dollar inventories. Integrate leadership, time-management, critical thinking/analysis, problem resolution, written/verbal communication and human resources management skills in planning and management.


Helix International
1996 - Present
Quality Assurance Manager
• Approved by Boeing to inspect aircraft parts and assemblies for 737, 747, 757, 767 and 777 parts, including Classic and New Generation aircraft for manufacturer engineering specification compliance.
• Perform detailed structural analysis test flights on aircraft parts found to be non-compliant with specifications.
• Investigate engineering drawing and specification deficiencies to correct functional/structural problems.
• Initiate corrective actions and provide appropriate personnel with engineering data, design and production aid tools to assist with corrective measures necessary to bring structural assemblies/sub-assemblies into conformance.
• Evaluate and resolve engineering issues that result from customer or FAA audits.
• Develop plans and tooling concepts to introduce and integrate lean manufacturing processes and enhancements.
• Design and implement work and loss prevention processes to increase manpower performance and decrease costs.
• Ensure all subordinates remain in compliance with FAA, OSHA, HAZMAT, WASHA and Boeing Safety guidelines and regulations.

Helix International
1991 - 1996
Inventory Management
• Reconfigured Tool Bin Space and delivery processes in support of reducing labor costs by 10%-15%.
• Managed activities of subordinate personnel to ensure all employees remained on task and assignments were completed according to time-line.
• Performed manual, physical and computerized audits to ensure accuracy of automated inventory counts
• Reviewed transportation schedules, personnel assignments and routes, to ensure compliance with standards for personnel elections, safety, and contract terms.
• Orchestrated activities relating to dispatching, routing and tracking of ground vehicles, aircraft and railroad cars.
• Supervised personnel responsible for the assigning of tariff classifications, billing preparation, mode of transportation and destination of shipment.
• Inspected and supervised the inspection of incoming aircraft parts and sub-assemblies from contracted vendors to ensure compliance with engineering drawings, blueprints, and manufacturer's specifications.
• Employed various measuring devices, such as electronic and manual micrometer in inspection processes designed to assure conformance with FAA tolerances.

Helix International
1988 - 1991
• Assigned to aero-structure business unit, acting as liaison between customers, department heads and other engineers to develop products to meet specific needs ensured quality and functionality of designs.
• Interacted with vendors, managers and customers in support of Buyer Furnished Equipment (BFE) processes.

M Distributors
1984 - 1988
Founder/CEO/Operations Manager
• Managed and administrated all facets of food distribution company.
• Built organization from ground floor up, achieving annuals sales levels of $1.5 million to $1.75 million in four-year timeframe.


University of Phoenix
M.B.A., Business Administration

LaSalle University Business, Columbia College, City University
Post Doctorate, LaSalle University Business Degree

Career Development & Training
Employee Certification Awareness - Quality-You Are the Difference - Aviation Maintenance Technician
PowerPoint 8.0 - Understanding Aircraft Structures & Systems - Hazard Communication
General Ergonomics Awareness - Project Management- Contract/Procurement - Complying with ANESHAP
KT QA1 Shop Floor Maintenance - Ethics 2000 - Question of Integrity - I, II, 2000
New Chemical Introduction - Coaching for Performance - Communicating Across Cultures
Setting and Achieving Your Goals - Data Conversion Concepts & Processes - Emergency Preparedness
QA Inspection Techniques - Blueprint Reading - Basic & Advanced - Precision Measuring Tools
Corrosion Awareness for Manufacturing - Ethics & Business Conduct - Service Leadership Skills
World Class Competitiveness - The Art of Negotiating - Team Member Training
Hazardous Waste Management - HAZCOM Information - Inspection Techniques
Confined Space Awareness - Hazardous Waste Disposal - Stormwater Pollution Prevention
FOD Prevention - Safety Coaching - Conflict Resolution
Seven Habits of Highly Effective People - - Proper Use of Quality Systems
Compliance with Regulatory Requirements - - Protecting Information in the New Millennium

PRWRA Lea Clark - Clark & Associates - Macon, GA 31206 -

Quality Assurance Manager Manufacturing

Casey Catello
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Over ten years experience in Quality Inspection with expertise in modern inspection techniques, quality assurance sciences and quality control. Member, American Society for Quality with division memberships in Inspection.


Skills and experience gained from employment and education include:

• Quality Assurance • Electrical Systems
• Modern Inspection Techniques • Quality Engineering and Analysis
• Continuous Quality Improvement • Non-Destructive Testing
• Haz Mat Regulations / OSHA • Basic Instrumentation


Maxwell Corporation, Atlanta, GA
1998 - Present
Quality Assurance Manager
• Utilized modern inspection techniques including the appropriate application of standard measurement tools and gauges, practicing proper use, observing limitations, and ensuring calibrations.
• Applied the total range of assurance sciences including motivation, human factors, quality costs, audits, calibration, inspection, probability, hypotheses testing, design of experiments, reliability, and maintainability.
• Implemented total quality management concepts and applications of statistical process control, flow charting, cause and effect drawings, Pareto analysis, histograms and scattergrams.
• Performed non-destructive testing to detect discontinuities in components during material processing.
• Developed training materials and information manuals for quality coordination.
• Taught quality tools class as part of in-service training program.

Industrial Steel, Inc., Atlanta, GA
1995 - 1998
Quality Inspector
• Provided quality assurance and inspection of all mechanical work performed by line staff.


Marietta Community College, Marietta, GA
Associate, Quality Assurance and Reliability

Additional Training:
• Completed numerous company-sponsored quality training programs

PRWRA Laura DeCarlo - A Competitive Edge Career Service - -

Quality Assurance Technician

Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


· Manufacturing professional with over 20 years of experience as a Production Supervisor, Quality Assurance Technician, and/or Quality Inspector working within ISO 9002/QS-9000 compliance standards.
· Proficient in performing raw material, first-piece, in-process, and final inspections of precision products for appearance, dimensional characteristics, and performance characteristics.
· Experienced using a full range of precision measuring equipment and multi-axis coordinate measuring machines (CMMs) including manual and DCC-controlled: Brown & Sharpe, LK Metrology, and Mitutoyo.
· Proficient in planning and performing gauge control and calibration.
· Participated in continuous improvement efforts.
· PC-literate in a Windows environment to include Microsoft Word, Excel, SPC software, and gauge calibration software.
· Knowledge of ANSI, federal, and military standards.
· Ability to communicate effectively – written and verbally – with co-workers and customers.


ROBAND CORPORATION – Menomonee Falls, Wisconsin
2002 to Present
ISO 9002 compliant manufacturer specializing in precision machining.
· Inspected two shifts; performed raw material, first-release, in-process, and final inspections of machined products. Prepared job assignments for second shift quality assurance inspector.
· Completed data entry for statistical process control (Applied Stats) program.
· Corrected three years of inaccuracies within gauge calibration system for ISO 9002 compliance. Assisted Engineering Department in gauge design. Purchased new gauges. Programmed CMM for calibration of customer hard gauges. Set up in-house recall calibration system for employee-owned gauges.
· Customers included Harley-Davidson and John Deere.

1998 to 2002
QS-9000 certified manufacturer specializing in medium- to high-volume progressive and transfer stampings as well as welded stamping assemblies.
· Inspected all subcontracted operations and purchased parts; performed in-process inspections and macro weld testing.
· Programmed CMM for toolmaker samples, first production parts for ISIR submission, stamping dies, gauge/test fixtures, and SPC studies.
· Generated reports for operator self inspection instructions, ISIR submission, PPAP reporting, and FMEA charters
· Entered data into Datamyte SPC for analysis.
· Designed gauges for true position location, profile tolerance readings, and functional gauges. Performed gauge calibration and repair using CyberMetrics GAGEtrak gauge quality management and calibration software.
· Customers included Tower Automotive, Harley-Davidson, Warner Electric, Hubble Electric, Mitsubishi Automotive, and Roll Forming, Incorporated.

STROH DIE CASTING – Milwaukee, Wisconsin
1996 to 1998
ISO 9002 registered producer of engineered aluminum and zinc die-castings on low- to high-volume runs.
· Conducted first piece inspections for production runs (die casting, trim, drilling, milling, tapping, sanding, de-burring, and powder coating). Performed in-process and last-piece inspections as well as final audit prior to shipping.
· Inspected casting layouts and checked cores on die repairs.
· Served as an ISO 9000/9002 Internal Auditor; participated as a member of the ISO 9000/9002 Implementation Board.
· Customers included Bombardier-Rotex Engines, Schlumberger Antenna, Philip Broadband, and Rockwell-Allen Bradley.

1993 to 1996
Sheet metal fabrication facility specializing in the production of housings/equipment for the biomedical industry.
· Conducted first-piece, in-process, and final inspections.
· Calibrated and repaired more than 400 gauges used by Quality Assurance and Production. Set up gauge maintenance program.
· Maintained Allen Bradley SPC Acceptance program. Wrote programs for Cordax 1808-M.

· Assigned general work orders and processed expedited projects.
· Monitored work-in-process and safety conditions in work areas.
· Handled employee work performance and disciplinary issues.

D.F. INCORPORATED – St. Francis, Wisconsin
1988 to 1992
Custom electrical/mechanical manufacturer accepting government (Dept of Defense) and private contracts.
· Inspected first pieces, in-process, and final products. All quality control functions complied with Fed-Std-105D, Mil-Std-2000, Fed-Std-H28/6, etc.
· Calibrated equipment to Mil-Std-45662.

MARQUETTE ELECTRONICS – Milwaukee, Wisconsin
1976 to 1988
Manufacturer of biomedical equipment.


· Brown & Sharpe PC-DMIS CAD Training
· LK Metrology Systems Camio Training
· LK Metrology Systems DMIS I Training
· Writing Quality Procedures for QS-900/ISO 9000 Compatible Quality Systems Training
· ISO 9000 Internal Auditor Training
· NADCA Die Casting Defects Training
· Fred Pryor Microsoft Office Seminar
· Giddings & Lewis CMM Measurement Concepts Level I DirectInspect Training
· GE Medical Process Capability Seminar
· Mitutoyo Gauge Calibration Systems Training
· Milwaukee Area Technical College SPC, Statistical Methods, AC/DC Wiring
· Milwaukee School of Engineering Geometric Dimensioning and Tolerancing

Michele J. Haffner - -

Quality Control Manager

Lee Robertson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Position using solid skills, training, and experience in quality control, industrial/work methods, and over 20 years experience in manufacturing and maintenance.


Doyle Manufacturing, Spokane, Washington
2000 - Present
Quality Control Manager
Supervise all quality control activities for manufacturer of pressure vessels and accessories for Washington Research, Calspar, Hughes Aircraft, and the big three auto manufacturers, as well as companies in the food and oil industries. Oversee inspection processes and implement quality control procedures. Implement first piece procedures and create appropriate documentation. Work with production management to improve tooling to insure proper print tolerances. Supervise the calibration of all measuring devices and inspection gages.
• Prepared Quality Manual for CSA B51-97AIA Certification and participated in the successful audit and issuance of certification.
• Created inspection sheets for manufactured parts to be used in setting up SPC spreadsheets to track trends in the machining process.
• Established procedure for tracing material from raw stock to finished product.

Highland Products, Inc., Seattle, Washington
1998 - 2000
Tool Room Technician
Prepared all tooling for machine changeovers. Repaired broken tooling and altered tooling to fit setup needs.

Highland Products, Inc., Seattle, Washington
1994 - 1998
Lead Hand
Assisted supervisor with job assignments. Responsible for training employees on correct procedures for setting up and operating machinery. Performed troubleshooting and problem solving for third shift production and maintenance. As Clarion Project Leader, increased productivity by 22%.

Highland Products, Inc., Seattle, Washington
1983 - 1994
Millwright Setup Person/CNC Setup Operator
Set up and operated rough turn CNC machines and set up and repaired manual lathes and presses. Inspected all setup pieces for first out inspection. Ran SPC checks during production. Redesigned tooling layout to reduce tool pressure for gang tooling, resulting in a 20% reduction in scrap produced.

Highland Products, Inc., Seattle, Washington
1980 - 1983
Maintenance Department Oiler
Kept records of all maintenance schedules for machinery. Authorized purchase of all necessary materials and equipment for maintaining machines. Performed minor repairs to production machinery, including guards and other safety devices. Cleaned and maintained motors.

Highland Products, Inc., Seattle, Washington
1976 - 1980
Material Handler/Production Worker
Maintained an even flow of material to and from production machinery. Operated production equipment. Loaded and unloaded tractor trailers.


Training and skills in Windows 98 and Microsoft Word, Excel, Access, Outlook Express, and PowerPoint, AutoCAD R14, Quicken/QuickBooks, and Unigraphics.


Spokane Community College, Spokane, Washington
A.A.S., Manufacturing Technology
GPA: 3.53, Major GPA: 4.0 Dean's List.

Total Quality Management
Teamwork Discovery (Instructor)
CNC Setup and Operation
Kaizon Concept (Team Leader)
Measuring Equipment Inspection
QS-9002 Certified Internal Auditor
Blueprint Reading
Machine Setup and Operation
QS-9000 Tooling and Equipment Course incorporating Reliability and Maintainability

University of Washington, Seattle, Washington
CEEM Training ISO 9000 Lead Auditor Course

Additional workshops and seminars in:
Total Quality Management
Teamwork Discovery (Instructor)
CNC Setup and Operation
Kaizon Concept (Team Leader)
Measuring Equipment Inspection
QS-9002 Certified Internal Auditor
Blueprint Reading
Machine Setup and Operation
QS-9000 Tooling and Equipment Course incorporating Reliability and Maintainability


American Society for Quality

PRWRA Freddie Cheek - Cheek & Cristantello Career Connections -

Quality Engineer Manufacturing

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Outstanding analytical and problem solving capabilities. Tireless work ethic. Committed to project completion. Strong organizational capabilities. Work well under pressure during fast paced and stressful situations. Take pride in ability to motivate, energize and lead to successful outcomes. Genuine team player; committed to organizational success. Skilled at maintaining positive customer relationships while working to resolve problems. Effective communicator, both oral and written.


FJK International Inc., Madison, WI
1997 - Present
• Spearheaded the process for company to ascertain ISO 9002 status.
• Improved design elements for tool and die makers to eliminate sharp edge on seat bezel.
• Wrote work instructions and procedures in accordance with ISO Standard.
• Reduced major supplier. Resulted in costs originally at $1500 per run, diminish to no more than $200 per run.
• Devised training program for new hires. Accountable for personally ensuring each new employee receives Health & Safety work instruction for every machine.
• Designed computer program to record how scrap is collected and reworked. This streamlined the process of determining how to most effectively improve operational processes and repair damaged products.
• Investigated customer complaints and recommend corrective action. This necessitates traveling to and meeting with Canadian and American client base to address product concerns.
• Accurately processed flow/control charts.
• Prepared inspection sheets as delineated in drawings.
• Performed internal/external audits.
• Utilized computer skills to trouble shoot network system.

Manning Manufacturing, Inc., Madison, WI
1995 - 1997
• Implemented quality assurance procedures.
• Assisted with the implementation and documentation of ISO 9000 status.
• Reproduced AutoCAD drawings.
• Disassembled drawings for fabrication.
• Trained to process flow/control charts.

Acme Industries, Milwaukee, WI
1994 - 1995
• Conducted testing for PH levels, MLSS, and oxygen testing.
• Maintained proper effluent and statistical reports.

Memorial Hospital, Milwaukee, WI
1992 - 1994

Ferndale Research Lab, Milwaukee, WI
1990 - 1992
Lab Assistant
• Opened, checked, sorted and recorded specimens to appropriate sections.
• Prepared/sterilized glassware.
• Transposed non-reactive results.
• Processed specimens for testing (centrifuging, separating specimens, planting specimens for bacterial culture, staining slides for examination).
• Used computer to generate specimen labels.


• Windows 2000/XP/NT, Word, Excel, Access, CAD Key, AS400, Solid Works, Auto Cad, Novell, Herrington Calibration Recall, Group Wise, Outlook, Internet and Corel Suite 8.


American Seating Goldstar Award - in recognition for initiating the process to earn ISO 9002 status.

Leadership & Training Award
Presented by Madison Chamber of Commerce citing "Outstanding Achievement for Training all ISO Employees."


Washington College, Madison, WI
B.A., Manufacturing (in progress)

• Hazardous Waste Management
• Lockout Procedures
• Just-In-Time Purchasing
• C.P.R.

Mechanical Engineering Technology-Automotive, (Graduated 1997)
Washington College, Madison, WI

Environmental Engineering Technology, (Graduated 1995)
Washington College, Madison, WI

Quality Assurance Certification (Graduated 2000)
Washington College, Madison, WI

Medical Office & Laboratory Technician Diploma (Graduated 1991)
Anderson College, Milwaukee, WI

PRWRA Audrey Field - Résumé Resources - Wasaga Beach, Ontario, Canada -

Recycling Plant Manager

Devin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Fourteen years of progressive experience working in the recycling and other industries. Background reflects strengths in managerial and leadership roles with advanced skills in employee relations, training and team building. Knowledgeable in all aspects of operations. Facilitate general business disciplines to effectively accomplish innovative processing methods, increase efficiency and produce high levels of customer satisfaction. Display effective time-management and the common sense required to accomplish both self-initiated and organizational goals. Demonstrated talents in developing and implementing new programs to improve safety and work force integrity. Entrusted to develop and secure revenue-building programs for multiple companies.

Computer Skills: MS-Windows 2000 Excel, Word and Access


Acme Waste Management, San Diego, CA
1998 - Present
Area Business Manager
- Charged with the management of two recycling processing facilities in southern California as well as maintaining authority over four buyback centers within assigned district.
- Administered multiple offices in the Escondido and San Diego Divisions.
- Planned, directed, and coordinated service operations and activities of facility and employees striving for increased efficiency.
- Maintained accountability for two processing facilities and four buyback centers in southern California.
- Recruited, hired, and trained personnel and control operations budgets and costs.
- Developed new business opportunities and set up operation and methods for the influx of high quantities of recyclable materials, and implemented operations for 20/20 acquisition.
- Designed an enhanced routing system saving revenue from a major paper account.

Geo Systems, Inc., San Diego, CA
1997 - 1998
Business Manager/Route Supervisor
- Served as a key member of team appointed to develop ways of diverting paper from the waste stream of major companies.
- Recruited new personnel for facilities under realm of management authority, ensuring their proper training and certification.
- Proposed, developed and implemented an effective paper recycling program in downtown San Diego Business Area.
- Developed business contacts and contracts, which resulted in generation of $80,000 in new revenue.
- Spearheaded recycling programs and developed and implemented new processing methods.
- Designed and implemented Waste Audit Program resulting in a dramatic reduction in cost of waste management.
- Key player in redesign and implementation of routing system that saved major paper account.
- Supervised four night routes as Route Supervisor.

Zane Recycling, San Diego, CA
1993 - 1997
Plant Manager
- Managed up to 30 personnel in the facilities' paper recycling programs.
- Served as a Member of the City of San Marcos Recycling Task Force tasked with developing the City's recycling programs.
- Designed and implemented paper-recycling program that increased facility revenues by $60,000.
- Charged with all trucking and fleet maintenance; ensured compliance with California Department of Transportation rules and regulations, as well as federal taxes and licensures.
- Created and implemented manufacturing programs saving the company over $70,000 in waste diversion costs.
- Acted as key member of team that developed and implemented the Company's Drug and Safety Program.
- Ensured all personnel received proper training in their field and completed necessary certification programs.
- Worked directly with appropriate personnel from outside companies and vendors to set up and service contracts and accounts.
- Maintained relationship with official personnel in support of City Star Program (a youth employment program).

Baker Distributors, San Francisco, CA
1989 - 1993
Route Salesman
- Handled route sales, delivered merchandise, maintained quality control and customer relations.


Costa Mesa College, Costa Mesa, CA
B.A., Business Administration

Total Quality Management, Recycling Company, San Diego, CA

Certified Forklift Operator • CDL A Class A Driver's License

PRWRA Barbara Adams - Career Pro Plus - Macon, GA 31204 - -

Senior Manufacturing Engineer

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Highly accomplished Senior Manufacturing Engineer with continued success driving revenue growth, exceeding corporate objectives, and increasing operational efficiency levels within multimillion-dollar organizations.


· Manufacturing Engineering
· Lean Manufacturing
· Organizational Management
· Continuous Improvement
· Team Leadership
· Budget Management
· Quality Control
· ISO 9000
· Information Technology


Master of Science, Industrial / Technical Management (2003)

Bachelor of Science, Engineering; Manufacturing / Industrial Systems (1998)


Senior Manufacturing Engineer
Managed all aspects of F119 Intermediate Case (F-22 Raptor). Developed and maintained machining processes for part deliveries including necessary tooling, gauging and inspection & quality requirements, and providing direct shop support. Handled training initiatives involving the implementation of SAP from existing legacy systems.
· Played a key role in implementing augmentations in manufacturing processes, which significantly increased quality concerning manufacturability and producibility limitations within the manufacturing cell.
· Promoted Continuous Improvement and Lean Manufacturing by utilizing a team approach to identifying and providing effective solutions to manufacturing problems.
· Reduced variability and non-conformances, which increased favorable business metrics.
· Served on the Process Certification Team, which reduced the variability of features on milling operations.
· Spearheaded the implementation of part marking within the Business Unit.

Repair / Process Engineer
Directed process engineering responsibilities for all engine models, Rolls Royce, P&W Canada, and Allison. Created and implemented new repair processes. Played an active role in returning engine components to a serviceable condition. Executed purchase vs. repair analysis for non-serviceable engine components.
· Reduced repair costs and cycle time by streamlining the repair processes, standardizing operations, and implementing new technology repair processes.
· Established machining processes and utilized the latest tooling technologies to reduce lead time and increase throughput efficiency.
· Improved machine shop processes by analyzing workload data and targeting bottleneck and tedious operations.

PRATT & WHITNEY – Middletown, CT
Senior Methods Engineer
Managed all aspects of manufacturing engineering on F119/F135 Military Compressor Program. Designed machining processes for part development including tooling, gauging, and inspection requirements. Controlled budget management functions successfully.
· Led the development of engine part design in relationship to manufacturability and production limitations within the manufacturing cell.
· Ensured manufacturing cell deliveries were within allotted time frames as well as budgetary constraints.
· Provided computerized product definition for the manufacturing and inspection process of the F119 Fan Compressor Case, which optimized computerization opportunities.

Methods Engineer Specialist
Evaluated manufacturing instructions for rewrite and reprocess of JT9D Diffuser Cases. Utilized CAD and CAPP technology to perform conversion of manual manufacturing instructions to electronic format.
· Investigated and resolved manufacturing shop problems, which resulted in improved operational efficiency levels within the organization.
· Spearheaded the transition of machines and equipment from East Hartford to Middletown Pratt & Whitney, which contributed to maximizing part flow.


Society of Manufacturing Engineers (1987-Present)
Society of Automotive Engineers (1998-Present)
B.P.O.E. Elks USA (1998-Present)


Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, AutoCAD Light, AutoCad2000, UNIX

Kristen Coria - -

Senior Operating And Management Executive

Devin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Building Corporate Value & Increasing Corporate Earnings

Strategic Business Planning / Human Resources / Sales & Marketing / Operations
Administration / Negotiations / P&L Management

Results-driven management professional with more than twenty years of successful experience in building profitable organizations within highly competitive markets. Broad-based general management and P&L management of all corporate operating, sales, marketing, product, and human resource management functions. Consistently successful in identifying an capitalizing upon market opportunities to drive revenue and profit growth. Effective customer liaison with strong interpersonal and communication skills.

· Contract Negotiations
· Regulatory Compliance
· Business Development
· Policy & Procedure Development
· Customer Service & Retention
· Purchasing & Materials Management
· Budgeting (Capital & Operating)
· Staffing & Management Development
· Recruitment, Selection, Training & Leadership
· Project Planning, Staffing & Management

Work History

2001 to Present
District Manager
($5 million budget, 22+ employees, 6 tractor/trailers, 15 diesel fleet vehicles, and support equipment)
Recruited by Saber to open a Service District in Lafayette. Researched, designed, and purchased $6.5 million of oilfield workover equipment from HYDRA RIG. Ordered tractor-trailer and vehicle fleet, built and developed support equipment. Interviewed and hired office staff, shop and yard hands, and field service personnel. Enforced all company policies including but not limited to Quality, Health Safety & Environmental (QHS&E), Drug and Alcohol, and Standard Operating Procedures. Set up and maintain all Master Service Agreements with customers. Administer and supervise safety program, safety and operations training and drug policy screening. Prepare job quotes as per customer specifications.

Selected Accomplishments:
C Achieved a goal of $450,000 monthly budget at 40% profit margin in a down market (1st Qtr. 2002).

2000 to 2001
District Manager
($12 million budget, 50+ employees, 9 tractor/trailers, 40+ diesel engines, 30+ fleet vehicles and hydraulic support equipment)
Recruited by Superior to open a Service District in Lafayette. Brought in existing equipment, set up office procedures using existing company procedures and programs. Interviewed and hired office staff, shop and yard hands, and field service personnel. Developed budget and pay scales. Supervised safety program, safety and operations training and drug policy screening as per existing company policy.

Selected Accomplishments:
· Grew district from one employee to 50 employees in less than two years.
· Opened district with two units and first month revenue of $30,000. Last month of employment, gross revenue exceeded $1.5 million with 45% district profit.
· Successfully handled transition of acquired company into existing company.
· Consistently achieved performance bonus for safety, revenue and profit.

CAMCO, Houma & Lafayette, LA
1977 to 2000
District Manager, New Orleans, Houma & Lafayette, LA
1990 to 1999
($10 million budget, 50+ employees, 17 tractor/trailers, 30+ diesel engines, 30+ fleet vehicles and hydraulic support equipment)
Managed all aspects of the district including daily operations, fleet purchasing and usage, equipment purchasing, rental and maintenance, office and field service staff supervision, invoicing and job quotes. Handled budgets including monthly, quarterly and yearly costs and estimates. Maintained safety program and industry safety rate that allowed a working relationship with major oil companies such as BP, Shell and Chevron.

Selected Accomplishments:
· Averaged a 36% district profit margin.
· Successfully increased profit 8 of 10 years, achieving performance bonuses based on safety, revenue, & profit.

Operations Manager, New Orleans, LA
1985 to 1990
Supervised daily operations and maintained equipment. Handled all calls for outgoing jobs, and set up crews and equipment to meet customer specifications. Supervised safety procedures and quality control. Maintained daily contact with customers on job or equipment changes needed to ensure quality operations with no downtime.

Supervisor, New Orleans, LA
1977 to 1984
Coordinated offshore and land crews on drilling and oil and gas producing rigs. Produced daily operating reports. Performed routine maintenance on all equipment.

Training / Certifications

OSHA Regulations
Quality, Heath, Safety & Environmental (QHS&E)
Environmental Waste Management
CTES Computer
NSC Supervisor Course
Frontline Leadership
Confined Entry
Water Survival
Helicopter Survival

Judy Arabie - Just Your Type, Inc. - Résumé Manager - -

Shipping Supervisor

Chris Fong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Operations Management • Personnel Management • Materials Management
Inventory & Logistics • Purchasing & Procurement

Goal-oriented management professional with over 20 years’ progressive and stable experience in executive-level management positions. Offering background and qualifications in personnel and human resources administration, facilities management, operations administration, budgeting, materials, team leadership, security management, problem resolution, professional development, training and education analysis, public and motivational speaking, customer relations, research and investigation, international travel, report and forecast development. Understand intricacies of regulations governing personnel issues. Ensure subordinates remain in continual compliance with all health, safety and security directives and specifications, including those of OSHA and the EEOC.


· Managed facilities maintenance team responsible for the upkeep of 490,000 square feet of commercial building space.
· Managed all aspects of logistics, transportation and delivery support functions for assigned U. S. Marine Corps units.
· Spearheaded and implemented cost control measure resulting in $40,000 in annual savings for assigned unit.
· Chosen from 2,000 qualified candidates to serve as liaison aboard the USS Tripoli in support of logistics operations between Marine Corps and Navy personnel.


Shipping/Freezer Supervisor, Cagle’s, Inc., Perry, GA
2004 - present
· Direct activities related to inventory, warehousing, shipping, customer service, job tracking, payroll, and personnel management of 9 subordinates for a world-class food processing plant.
· Schedule loading of up to 8 trucks per shift, ensuring trailers meet cold storage specifications; monitor loading processes.
· Process purchases orders and maintain accurate, current inventories using customized computer database, as well as manual inventory processes.


· Planned, directed and coordinated human resource management activities, maximizing the strategic use of human resources and maintaining facilities maintenance department.
· Provided supervision for the equipment and supply manager, the maintenance supply manager, and all personnel responsible for the performance and management of equipment maintenance.
· Analyzed maintenance management and personnel functional areas, proficiently utilizing equipment and materiel.
· Assigned to the completed functions required by the maintenance information systems coordination office to ensure the proper functioning of the field maintenance subsystem of the Marine Corp Integrated Maintenance Management System.
· Interacted with management to formulating and implement administrative, operations, and customer relations policies.
· Analyzed expenditures and other financial reports to develop plans, policies, and budgets for increasing profits.


· Supervised and monitored the work activities of subordinates and staff.
· Developed employment policies, processes, and practices, and recommended changes to executive management personnel.
· Met with team leaders and supervisors to resolve grievances.
· Conducted new employee orientation to foster positive attitude toward company objectives.
· Wrote directives advising department managers of organizational policy in personnel matters.
· Maintained records and compiled statistical data to identify and determine causes of personnel problems.
· Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organizational personnel policies and practices.
· Planned, directed and coordinated the training activities of all personnel under personal authority.
· Analyzed training needs to develop new programs or to modify and improve existing programs.


· Reviewed transportation schedules, personnel assignments and routes, to ensure compliance with standards for personnel elections, safety, and contract terms.
· Orchestrated activities relating to dispatching, routing and tracking of transportation vehicles, aircraft and railroad cars.
· Monitored the process of investigation and response to complaints relating to operations department.
· Directed team responsible for tariff classifications, billing preparation, mode of transportation and destination of shipment.
· Inspected and supervised the maintenance of equipment, vehicles, and facilities and enforced all applicable regulations.


· Oversaw procurement process, including research and testing of equipment, vendor contacts, and approval of requisitions.
· Negotiated and authorized contracts with equipment and materials suppliers.
· Formulated, implemented and interpreted policies and procures.
· Developed plans to meet expanded needs, such as increasing capacity of facilities, or modification of equipment.
· Authorized repair, movement, installation, or construction of equipment, supplies, and facilities.
· Analyzed data, trends, reports, consumption and test results to determine adequacy of facilities, and system performance.
· Investigated and evaluated new developments in materials, tools, and equipment.
· Forecast consumption of utilities to meet demand or to determine construction, equipment, or maintenance requirements.
· Developed, prepared and distributed reports, directive, records, work orders, specifications for work methods, and other documents.


Materials/Packing/Inventory Support Services, U.S. Air Force Logistics Center, Robins AFB, GA

Operations and Project Management, One Source, Atlanta, GA


Transportation/Facilities/Communications/Operations Management, U. S. Marine Corps


Graduate, Austin High School, Chicago, IL


Chapman College, 29 Palms, CA
Public Speaking, Communications, English, Math

U.S. Marine Corps, Various Locations
Advanced Staff NCO Administrative Academy, Personnel Administration, Marine Corp Leadership, Advanced Staff NCO Non-Resident Program, Ground Safety Managers Training, Logistics and Embarkation Specialist Course, Substance Abuse Information Program, Maintenance Management Course.

Additional Employment-Related Coursework
Total Quality Management, Equal Opportunity Representative, Public Speaking,
Written Correspondence, Assertiveness Training, Safety and First Aid


Local Coordinator, Habitat for Humanity, Cobb County GA
Volunteer Driver, Meals on Wheels, Marietta, GA
Volunteer Team Member, Boy and Girls Scouts of America, Various locations
Little League Basketball Coach, Gwinnett County


United States Armed Forces
Meritorious Service Medal • Navy Achievement Medal • National Defense Service Medal
Armed Forces Expeditionary Medal • 3 Letters of Commendation • 8 Letters of Appreciation
Cobb County Division of Habitat for Humanity
Letter of Appreciation

Lea J. Clark - -

Store Manager And Operations Manager

Marion McLeod
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Thirty-year management career. Expertise in building, revitalizing and/or optimizing a company's organizational infrastructure, products, processes, and sales/marketing strategies to optimize results.

• Proven management professional with both start-up and ongoing business operations; excellent ability to develop new business through persistence, thorough planning and research, and effective proposal presentation.
• Reputation for ability to influence, motivate and lead people - staff, customers, vendors - through effective communication and personal interaction skills.
• Equally skilled in business planning, financial analysis, goal setting, and directing day-to-day operations to achieve objectives.

Proficient in advertising, marketing, and customer relations.
Effectively manage multiple departments, personnel and product lines.
Extensive sales management and training experience.


• General Management / Operations Management
• Strategic Business Planning and Development
• Revenue / Market Growth and Profit Improvement
• Product, Performance and Market Optimization
• Strategic Marketing and New Business Development
• Customer Service and Satisfaction
• Personnel Training and Development
• Finance, Accounting and Budgeting
• Logistics and Supply Chain Management
• Value-Added Products and Customer Relations


Beale and Sons Inc., Casper, WY
1992 - Present
Store Location Manager
Managed store operations, marketing, advertising and sales. Supervised 12+ sales staff including truck drivers / distribution, office personnel, sales associates, maintenance and consultant. Effectively maintained and monitored $3 million in inventory. Managed a 5-state customer based sales territory while maintaining consistently high levels of sales performance and customer satisfaction.

• Held sales seminars to increase product knowledge, selling techniques and suggestive add-on sales.
• Communicated regularly with sales staff and management to keep abreast and gather input of supplies, logistics, billing information, product information, business needs, policies, goals and planning.
• Managed 6,500 square feet of showroom and 1,0000 square feet of stockroom (on 4 acres of land).
• Continually gathered customer feedback of products and needs.
• Conducted probationary and yearly employee evaluations.
• Performed and supervised yearly inventory audits.

Selected Accomplishments:
• Attained #1 Browning distributorship in Wyoming.
• Ranked in the Top 2 in Beretta and Benelle sales in Wyoming.
• Successfully diversified product lines and increased sales by 66%.
• Instrumental in instituting advertising for store, location, and merchandise.
• Attended manufacturer group shows to maximize stock, discounts and keep up with current products.
• Created and distributed a 10,000+ customer mail-out of new merchandise and special item sales.

Beale and Sons Inc., Casper, WY
1971 - 1992
Owner/ Manager
Identified market demand and opportunity, negotiated with product and equipment suppliers, and developed the multi-disciplined operation. Managed agriculture, farming, lawn & garden, sporting goods and hunting, and pet supply operations and marketed throughout region. Maintained full profit and loss responsibility ensuring competitiveness and profitability. Supervised 12+ sales staff including truck drivers / distribution, office personnel, sales associates, maintenance and consultant.

• Structured and negotiated favorable relationships with leading brokers to advance product sales and market penetration.
• Implemented skills training, job training, leadership development, safety training and product knowledge for seasonal, hourly, administrative and management personnel.
• Assisted in the design of multiple hunting bags for decoys.

Selected Achievements:
• Improved sales and efficiency by implementing one of the first computerized purchase order and inventory tracking systems in the industry.
• Successfully diversified into feed, lawn and garden and sporting good products.
• Organized dinners for farmers to educate and inform on products.
• One of the first dealers to install a bulk-handling facility.

Wyoming National Guard, Casper, WY
1968 - 1971
Company Commander
Officer's Training and Advanced Officer's Training


Wyoming State University, Cheyenne, WY
Bachelor of Science, Agri-Business

Training, Licenses, and Certifications
Certification Crop Advisor Program, #12979 - American Society of Agronomy
Hazmat Qualification -General Awareness, Function Specific, Safety Training
Hunter's Education Certificate, #98059056
Worker Protection Standard Training Handler Verification -US EPA, ID#H0040936
Ground Commercial Applicator -WY Dept. of Agriculture and Forestry ID# CA01-1527
Browning Training Academy - Morgan, UT
Acusport Trading Show - Billings, MT
National Shooting Sports Federation Shot Show


Former Mayor Pro-Tem
National Rifle Association
Chamber of Commerce
Economic Development Board, Casper

PRWRA Judy Arabie - Just Your Type, Inc. - Résumé Manager - -

Techncial Services Manager

Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Offering diverse, cross-functional leadership that manages risk, reengineers unproductive work processes, creates sustainable and cost-effective work programs, and strategically positions organizations to evolve technically through calculated resource management and regulatory compliance. Acknowledged as a pivotal contact point for troubleshooting, driving "big-picture" change, and enlisting the enthusiastic support of subordinates and management to accomplish ongoing efficiency of cost improvements.

• Engineering Maintenance System (EMS) • Building Maintenance System (BMS)
• Strategic Maintenance Programs • Cost/Benefit Analysis
• Feasibility Studies • Soft Refurbishments
• Whole of Life Costs • Project Management
• Critical Replacement Warehousing • Sustainable Work Processes
• Environmental Management Programs • Resource Management


Big Green Hotels and Resorts, Northern Territory
1996 - Present
Technical Services Manager
Premier tourist destination, Ayers Rock Resort, the largest and most successful resort in Australia with 800+ staff, 900 guest rooms, 2 camping-grounds, airport, retail facilities, amphitheater and auditorium.

Introduced a system of evolutionary change by steadily turning around operations plagued with poor staff morale, non-existent systems, minimal code compliance, and a transient trade population. Efforts have generated dramatic cost savings and productivity gains, winning the praise of management and staff for strengthening the quality and strength of technical services. Professional reputation as a troubleshooter and staff/technical resource has prompted frequent communications and on-site travel to other Big Green properties.

• Reinstated and totally revamped resort-wide preventative maintenance program discarded by previous management during unsuccessful and costly foray into outsourced contract engineering. With all preventative maintenance performed 'in-house', outstanding issues are carefully tracked, recorded and resolved, optimizing continuity of equipment and property maintenance, and leading to all departments recording significant cost savings. Breakdown calls were slashed by up to 90%, and savings of $200,000 in wages were recorded over 2 years.
• Identified deficiencies in code compliance management stemming from lack of checks, balances and accountability. Devised accurate tool for measuring code compliance in each area reinforcing leadership's need to report and monitor all outstanding compliance issues for regular audits.
• Reduced operational budgets by $250,000 through a program of high caliber trades recruitment and instituting a complementary skills mix reducing the need for trade specialists. Rolled out program of 1:1 communication and performance feedback as a motivational instrument for staff retention.
• Overhauled fleet management program assuring greater accountability for individual departments managing 97 fleet assets resort-wide.

Fruit of the Ocean, Ltd., Fiji/New Zealand
1995 - 1996
Director of Operations
Reported to: Managing Director. Staff: 8: vessel skipper and crew; factory processing staff. Budget: $500,000

Personally selected by owners to analyze the potential of a joint-venture exporting fresh fish to Hawaii. Directed complete infrastructure development, negotiating for land, buildings, and a processing/export facility, while simultaneously engaging influential Fijian government officers in discussions to win tax incentives and special dispensations.

• Drove business operation to achieve profitability in 6 months; reversed the attitudes of initially skeptical fisherman towards enthusiasm for producing a quality export product.
• Educated local fisherman on methods to maximize the quality of catch and capitalize on return for labor.
• Established all plant and equipment, developing a solid network of quality suppliers and trades personnel to assure productive and reliable processing operations.

Fruit of the Ocean, Ltd., North Island, NZ
1990 - 1995
Plant Manager/Director Shellfish Operations
Reported to: Managing Director. Staff: Up to 123: factory manager, office assistant and up to 120 processing staff (seasonal).

Responding to the increasing demand for quality product, was instrumental in catapulting annual plant turnovers from $900,000 to $5.5 million in just 2 years, becoming the largest, most cost-effective operation of its kind in New Zealand's North Island. Gained management commendation for capacity to drive revolutionary change while simultaneously maintaining the support and acceptance of staff, suppliers and fisherman.

• Successfully lobbied staff and management to embrace growth by turning 8-hour process into a 24-hour continuous processing plant, achieving rapid savings in operational costs, and boosting output 300% to meet demands for product.
• Single-handedly marketed "Farmed Oysters" winning rare export licenses and returning a favorable profit from time of launch.
• Designed new plant and equipment to achieve competitive edge.
• Rolled out complete ISO 9002 quality program for industry credibility and product assurances to export markets.
• Developed strong alliances with overseas buyers, regularly trouncing competitors' efforts by emphasizing value-added services, over purely price-driven buying considerations.


Australian Institute of Management
Diploma, General Management

Australian Institute of Management
Management Essentials

New Zealand-Southland Polytechnic
Certificate, Marine Fitting and Turning Trade

PRWRA Gayle Howard - Top Margin -

Vice President Of Manufacturing

Frances O 'Malley
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Seeking leadership role as Vice President of Manufacturing, Director of Operations, or Production Supervisor.


Operations / Production / Printing / Quality / Safety

Career reflects over 20 years experience in printing, production, custom manufacture, and quality assurance in the highly competitive and diligently regulated industries of paper, manufacture, and pharmaceutical printing. Possess a demonstrated record of success in custom machine design, process improvement, business expansion, and profit generation.


• Strategist able to satisfy custom design process, for national leading company, needing unique coupon gluing process. Issue was resolved and implemented within 10 days, resulting in an annual sales increase of $700K.
• Sought by senior management to overhaul numerous departments: took after market 'mail & ship' division from -$130K per year to $30K profit in 6 months. Re-designed work flow processes and acquired $15K in capital equipment, which led to $112K profit by end of first year; a $242K revenue turn in 12 months.
• Met objectives of diverse clients serving unique markets. Commercial experiences ranges from; one-page multi-color brochures to posters, 12 page folded pamphlets to several hundred page books, journals, or magazines. Previous clients included, but were not limited to: Cooper Tools, ER Squibb, Convatec, IBM, Eli Lilly, Cisco Systems, Glaxo Pharmaceuticals, Journal of the American Medical Association, & Burroughs Wellcare
• Re-designed training and inspection protocols to increase employee responsibility to quality assurance and accountability to performance competence. Reduced errors by 90% and prevented consumer complaints.
• Developed specialized equipment to produce pharmaceutical-inserts with 'bar codes' to 100% accuracy, so as to comply with regulatory agencies and eliminate liability exposure of client companies.


Reed Lawn Service Company, Penbroke, Indiana
1998 - Present
• Performed analysis of markets and demography to identify 'gap' in local installation and service of landscape organizations.
• Brought business from concept to completion with hire and training of new employees and annual sales over $170K with 24 months, positioned company for acquisition.
• Designed landscape layouts and maintenance schedules for commercial/residential clients.

MediPrint, Louisville, KY
1980 - 1998
Operations Manager/Supervisor
• Multi-division responsibilities included 150 employees, 5 managers, & $5M division budget.
• Responsible for hiring, training, and evaluating staff for bindery, production, inventory, maintenance, mailing/distribution, and administration.
• Coordinated employee schedules, customer orders, and production benchmarks.
• Took initiative through out tenure to lead company growth from $5M-$32M in annual sales.
• Responsible for facilities management, equipment maintenance, and capital improvements, including: Pocket Plus Cover Feed Muller DSS Saddle Stitcher, McCain 2000 Saddle Stitcher, Muller 321 Saddle Stitcher, 30" and 26" MBO Folders, 26" Model 726 and 226 Baumfolders, 26" Mark IV Baumfolder, 13" Vijuk Minifolders, 14" Dexter CU 14 Folders, 40" Iijima die Cutters, 45" Polar Electromat with Lawson Computer Upgrade, 45" Polar EMC Cutters with Trim Out attachment, Hanagata Automatic Shrink Wrapping Machines, Wedltron Manual Shrink Wrapping Machines, CGD Cyclone Pocket Folder Fluer, Sulby Mini Binder, and Brackett Circular Automatic Padder.
• Interfaced between sales and manufacturing to design products for automatic production.
• Assembled prototypes and approved final layout of customer design equipment & projects.
• Supervised selection and implementation of dielines prior to manufacture.
• Researched/developed gluing operations on pharmaceutical folders.
• Designed and engaged components on Vijuk minifolders for gluing 6" x 2 5/8" to 1 5/8" x 2 5/8" coupons three sides up with 100% accuracy.
• Designed and installed system to glue pocket folders, envelopes, and sleeves.
• First operations supervisor to establish 2nd and 3rd shift operations, led to round the clock production, business expansion, and significant corporate profitability.

MediPrint, Louisville, KY
1969 - 1980
Machine Operator/ Production Staff


Marywood University

Bachelor of Arts, Communication Arts, Minor: Business
• Graduated Summa Cum Laude.
• Member Delta Epsilon Sigma, Catholic College Honor Society.
• Mentioned in 2000 Edition of Who's Who in American Colleges and Universities.
• George Perry Award for Academic Achievement in Major.
• St. Genesius Medal for hours accumulated in practicum.

Ric Lanham - - RL Stevens & Associates -

Vice President Of Manufacturing Best

Drew Anderson
340 West Twenty-Third Street, New York, NY 10002/ Tel# (212) 555-1175 Email:

Vice President of Manufacturing


Manufacturing executive with over 25 years experience directing production operations ranging from single, small factories to multi-national enterprises with hundreds of production lines. History of excellent labor relations, highly efficient production techniques, quality control using statistical tools, and careful financial management. Recognized for integrating technology into business processes to strengthen partnerships with suppliers and customers. Demonstrated ability to drive innovation through detailed planning, thorough training, and determined execution. Track record of success reducing costs, improving profits, and streamlining operations.


· Engineering Management
· Financial Expertise
· Employee Relations
· Innovation and Retooling
· Project Management
· International Management
· Technology Integration
· Process Efficiency
· Production Line Design
· Operations Management
· Cost Control Programs
· Inventory Control Systems


1997 - Present
Vice President of Manufacturing
Provided leadership for manufacturing division of multi-national computer hardware manufacturer with over 15,000 employees worldwide. Negotiated labor contracts and union grievances. Managed production operations, verifying output levels, quality standards, and line efficiency. Coordinated major projects involving multi-plant production line retooling.
· Conducted good faith negotiations, establishing and maintaining excellent labor relations with employees in several countries. No work stoppages in five years.
· Implemented production line upgrades, resulting in 35% increased capacity.
· Trained operations managers to use statistical process control for better understanding of production line performance.
· Institutionalized the use of technology-based project management techniques to track and report progress globally, enabling high-level views of project slippages and resource needs.
· Employed analytic techniques to assess productivity and identify opportunities to improve systems and processes.

1988 - 1997
Operations Manager/General Manager
Managed daily operations of $28M sports equipment and games manufacturer with 68 employees. Directed financial, personnel, information technology, purchasing, product development, and manufacturing functions.
· Conducted multi-dimensional efficiency study to streamline processes and reduce operational costs. Implemented study findings, resulting in $3M savings.
· Spearheaded extranet development to support just-in-time materials delivery by vendors.
· Refinanced outstanding capital loans realizing a savings in interest expense of $1.7M.
· Extended extranet to include customers, which allowed a 45% decrease in inventory levels.

1980 - 1988
Manufacturing Manager
Managed over 100 electrical, mechanical, software/industrial engineers, and project managers, concurrently developing complete manufacturing processes for cellular products. Developed manufacturing strategy, managed budgets, introduced and maintained unique manufacturing processes, and coordinated partnership relationships with equipment suppliers.
· Designed and implemented processes to produce new products, expanding capability of factory production by 30%.
· Redesigned existing production lines, increasing annual production capacity by 3M units.
· Employed statistical methods to measure and maintain quality objectively.
· Instituted new product training program, reducing learning curve productivity loss by 42%.

1974 - 1980
Materials Manager
Managed $1.5 million inventory for an international producer of games. Established purchasing and inventory control. Organized shipping/receiving departments to implement an efficient customer returns procedure, manage export licensing, and enact European shipping procurement policies.
· Served as liaison with engineering, manufacturing, and service departments to ensure compliance with procedures and timely, accurate distribution of corporate information.
· Brainstormed with engineers and vendors to implement a cost effective customer service system, recognizing savings of $100,000 annually.
· Streamlined system to process customer returns and export licenses through development of automated tracking program.
· Hired, trained, and supervised staff devising a “promote from within” program, maximizing employee retention and improving productivity.


Bachelor of Science (Engineering Management), 1974
University of New York, New York, NY


Association for Manufacturing Technology
Association for Manufacturing Excellence (AME)
Society for the Advancement of Material and Process Engineering (SAMPE)
Society of Manufacturing Engineers (SME)

Vice President Of Operations International

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Senior Level Executive with 20 years experience in business operations. Lead cross-functional teams to defined goals and outcomes.

Key Areas of Strength:

• Inventory Management • Accounting Systems
• Customer Relations • Systems Management
• Import/Export • Credit Management
• Contracts Negotiation • Logistics Planning
• Shipping/Receiving • Warehouse Management
• Insurance Administration • Accounts Receivable


Ferndale Corporation, New York, NY
1982 - Present
Vice President of Operations
Leading global corporate barter company that reduces client partners' cash cost, by purchasing excess inventories, depreciated assets, and surplus production capacity at full book value, and trades for media, goods and services, and vendor trading.

Oversee three-floor office area and all aspects of corporate operations for merchandise inventories, warehouse, logistic, and special purchase contracts, warehoused inventory insurance policies, shipping and receiving, importing and exporting, client credit and relations, and accounts receivable.

• Incorporated state-of-the-art communications of three computer networks, over 50 client computers and peripherals, three broadband connections to AT&T and Verio, and Merlin Legend telephone system with voice mail and call accounting.
• Managed merchandise inventories, designing system interface to accept client data, monitoring system reports, and familiarizing clients with process.
• Negotiated warehouse and logistic contracts for method of storage, shipping lead-time, inventory and security systems, cost, and insurance.
• Administered insurance policies for domestic warehoused inventories in three states, and global warehoused inventories in four countries.
• Arranged import and export customs brokers, freight forwarders, and insurance, ensuring completion of all required exporter or importer of record declarations and documents.


Lafayette College


• New York Stock Exchange Broker's License Course
• Macy's Executive Training Program


• Microsoft Office Suite, Networking, Programming in C, Cobol, Basic, Visual Basic, Dbase, Rbase, Access, SQL

PRWRA Nick Marino - Outcome Resumes and Career Service - - Bishop, TX 78343

Warehouse Manager

Renee McEvoy
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


To obtain a position in a Warehouse: Supervising, Shipping/Receiving, Forklift Driver, Inventory


• Operate electric, gas, propane and diesel forklift. • Fill customer orders from stock.
• Monitor and maintain inventory. • Load and unload materials from trucks.
• Schedule deliveries with drivers. • Assign work schedules for warehouse crew.
• Prepare shipments and unpack from stock. • Operate dollies and pallet jack and stack boxes.
• Supervise laborers and material handlers.


• Reliable
• Leadership ability
• Team-player
• Follow instructions


XYZ SUPPLY, Waukegan, IL
Warehouse Worker and Manager

TOYS, Vernon Hills, IL
1997 - 1998
Cashier and Night Crew Worker

HUB Inc, San Antonio, TX
1996 - 1997


Spanish - Speak fluently


D.D.Eisenhower High School, Chicago, IL
H.S. Diploma

PRWRA Janice Sacramento - - Trainer, Lake County, IL, - Workforce Development Program

Warehouse Supervisor

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Materials Management professional with extensive experience in applying innovative, state-of-the-art concepts to reduce costs and increase efficiency. Articulate and results-oriented in leading diverse multi-functional project teams, and in enhancing performance and profits. Core Strengths:

• Materials / Inventory Control • Production Project Management
• Cost Containment & Reduction • Staff Development & Leadership
• Vendor Consolidation • Vendor & Client Relations
• Conflict Resolution • Procurement
• Supplier Sourcing & Analysis • Contracts & Pricing
• Warehousing • Competitive Bidding & Trade


1999 - Present
Provider of high-tech, diversified communications and document services to financial, legal and corporate clients.
Production Specialist / Purchaser / Materials Management
• Negotiate with vendors on print job pricing. Manage jobs, from creating purchasing orders, to proofing, shipping and billing.
• Manage 8 internal accounts, ensuring quality and efficiency of business cards, stationery and envelope print jobs.
• Handle a 300-item inventory for future fulfillment, for clients such as McDonalds, Avis and Cendant Corporation.
• Collaborate with Print Shop on new account setup/processing/inventory. Work closely with Estimating, Pre-Press, Production, Typesetting, Creative and Marketing departments to ensure customer satisfaction.
• Serve as Point-of-Contact for selected accounts, participating in product marketing, promotion and production.
• Led the installation of a final check point that decreased the reprint ratio from 2% to less than .5% in 1 month.
• Trained customer service, purchasing and fulfillment staff for Image's Boston Division - up and running in 1 month.

1989 - 1999
Provider of business solutions, ranging from furniture, to high-tech communications systems.
Office Furniture Buyer / Used Furniture Warehouse Supervisor
1996 - 1999
• Purchased new and used furniture for resale to business and government offices.
• Controlled inventory for 100+ new furniture items and 300+ used furniture items.
• Revitalized Barrett's Used Furniture area, involving purchasing, restoration, merchandising display and resale.
• Increased Used Furniture revenue from $2000/month in 1996 to $40,000/month in 1999.

Inside Sales Consultant
1991 - 1996
• Managed inventory purchasing/control of office supplies, including trade show attendance/buying.
• Served as liaison with customers, as well as sales, marketing, vendors, warehousing, accounting and service departments.
• Consulted with walk-in customers to ascertain and meet their buying needs; managed operations as needed.
• Recognized for meeting or exceeding sales quotas.

Shipping and Receiving Clerk
1989 - 1991
• Received, stocked, filled and shipped customer orders.
• Promoted to Sales role based on thorough knowledge of up to 4,000 pieces in office supply inventory.

• Nominated for Barrett C.A.R.E. Award ten times; attained it five times. Award is given for exceptional performance in customer service, teamwork, ideas, self-development and quality/continuous improvement process.
• Balanced part-time sales job with Cellular 2000, while working at Barrett and Image full time (1997 - 2001).
• Gained experience with large, extensive inventory working at Home Depot, 1988 - 1989, right out of high school.


• Participated in ISO 9001 Certification Process
• Total Quality Network Program Training
• Technology Proficiency: PC and AS/400s, MS Office (Word, Access, Outlook, Excel), Lotus Notes, Publisher, Internet savvy.

PRWRA Barb Poole - Hire Imaging - 1812 Red Fox Road - St. Cloud, MN 56301 - - (320) 253-0975 - (320) 253-1790 fax