Dale Wong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234
DIRECTOR OF TRANSPORTATION
More than thirteen years experience in the Lafayette Parish School System Transportation Department. Strong record of cost reduction and quality / performance management. Excellent qualifications in operations planning and management, team building, leadership and communications. Outstanding skills in PC and network technology, development, implementation and maintenance.
Thorough knowledge of all principles, practices, policies and procedures pertaining to Lafayette Parish School Board Transportation Department. Fully educated in all governing agencies policies, rules and regulations and goals and objectives pertaining to pupil transportation.
Key Qualifications
· Operations Management
· Strategic Planning & Management
· Regulation Compliance
· Budgeting and Financial Analysis & Reporting
· Safety and Security
· Team Building and Leadership
· Operations Tracking System
· Transportation Routing & Scheduling
· Database Management
· Human Resource Management
· Staff Training & Development
· Records & Documentation Maintenance
· Relationship Management
· Oral & Written Communications
Education
STRAYER UNIVERSITY, Washington, D.C
December 2003
Bachelor of Science in Business Administration / Concentration: Strategic Management /GPA: 4.0
TRINITY COLLEGE AND UNIVERSITY, Sioux City, IA
2001
Bachelor of Arts in Business Administration
MICHIGAN STATE UNIVERSITY, East Lansing, MI
1985
Telephone Engineering and Budget Planning Courses
UNIVERSITY OF LOUISIANA AT LAFAYETTE, Lafayette, LA
1976 to 1988
Business Management and Computer Technology Continuing Education Courses
Licenses
LOUISIANA SECRETARY OF STATE, Baton Rouge, LA
1991 & 1984
Notary Public
Ÿ Lafayette Parish, 1991
Ÿ St. Martin Parish, 1984
LOUISIANA DEPARTMENT OF MOTOR VEHICLES, Lafayette, LA
1990
Commercial Vehicle License (Class B)
Ÿ Completed Acadian Safety, Inc. Course for Bus Driver Safety / Management
Computer Proficiency
Extensive knowledge of Computer Operating Systems: DOS, Microsoft Windows 95, 98, NT/2000, and XP. Networking knowledge of Microsoft Networks, Novel, peer-to-peer using (Cat 5, coaxial and wireless configurations) and infrared hook ups.
Software: Microsoft Office Suite, Corel Word Perfect Office Suite, Lotus Smart Suite, Microsoft Front Page, Quicken, and QuickBooks Pro.
Mapping Software: Smartr (Arcview) Transportation / GIS, Precision Mapping, and Delorme Mapping.
Computer Hardware: Configure and assemble components to optimize individual needs at the most economical price, including motherboard, I/O card configurations and networking administration. Compatible CPU’s, Video Card, Sound Card, Network Card, Memory (RAM), Hard Drives, Floppy Drives, CD Rom Drives and other peripherals.
Professional Work Experience
LAFAYETTE PARISH SCHOOL BOARD, Lafayette, LA
1990 to Present
Transportation & Safety Coordinator
2001 to Present
Supervise the Transportation Department with an annual operating budget of $10.5 million including 247 full time bus drivers, 30 substitute drivers, and 155 bus attendants. Coordinate and ensure safe transportation and delivery of 21,000+ students, twice per day to 43 schools - 5 high schools, 10 middle schools, 25 elementary schools and 3 alternative schools.
Correspond with chief administrators to develop, maintain, and organize job logs, work schedules, inventories, invoicing, requisitions, fiscal budgets, and purchasing.
Create and maintain PC / database management - work with engineering staff, small businesses, and the transportation central office to set up and maintain a variety of computer tracking systems, such as databases for contract administration, customer account data, accounting, and reporting and mapping requirements.
Selected Accomplishments:
Ÿ Revised inclement weather procedure to expedite decision-making process to close or open schools.
Ÿ Implemented the use of technology to create a database for bus driver and attendant’s personnel information.
Ÿ Created and implemented database of route and student information used to notify the State Department of Education.
Ÿ Set up a committee of bus drivers to respond to evacuation needs for schools, nursing homes, and hospitals in the event of an emergency.
Ÿ Implemented computerized accounting procedures to track departmental expenditures and budget activities.
Ÿ Attended hurricane seminars on the effects and procedures of evacuation and a seminar on how to handle bio-chemical attacks and disasters.
Administrator in Charge
2000 to 2001
Supervised and evaluated staffing of the student transportation system, which included the interviewing, hiring, and evaluation of contract bus drivers and attendants. Supervised bus driver and attendant training in compliance with state laws and regulations.
Maintained records and documentation, files, reports, and correspondence concerning the transportation system and equipment.
Investigated and documented all school bus accidents and follow up correspondence with all involved parties. Responded to parental and staff complaints regarding transportation issues.
Selected Accomplishments:
Ÿ Implemented a state-of-the-art extensive tracking and recording transportation software that resulted in reduction of costs through consolidation of bus routes and reduction of drivers thru attrition.
Ÿ Assembled a monthly system review and evaluation committee of drivers and attendants.
Ÿ Developed the first mission statement for the department, which helped guide office personnel in a focused direction.
Ÿ Researched (Florida Department of Education), compiled and presented an increased incentive pay plan for drivers that purchase their own buses, which was accepted and implemented by the board.
Bus Driver
1990 to 2000
Safely transported an average of 150 students twice a day. Maintained contact with principals, teachers, and parents. Instructed students on the safety aspects of riding a bus.
Selected Accomplishments:
Ÿ Elected President of the Lafayette Parish School Board Bus Drivers Association, 1997 to 2000
Ÿ Compiled data comparing the cost of using contract bus drivers rather than owning and operating a fleet of buses.
Ÿ Attended emergency exit and fire drill seminars.
CONRAD’S COMPUTER SERVICES, Duson, LA
1988 to 2000
Owner / Manager / Technician
Managed day-to-day operations, installed, and modified computer systems.
OLD WORLD EXOTICS, Duson, LA
1989 to 1996
Owner / Manager
Raised, financed, purchased, marketed, and sold exotic animals that required a great attention to detail and a strong business sense. Managed monthly expenses and income, liability insurance, workman’s compensation, quarterly income tax payments, balance sheets, and profit and loss statements. Traveled extensively for purchases from individual buyers. Raised and cared for animals from egg to hatchlings and then adulthood until sold.
CENTURY TELEPHONE COMPANY, INC. Breaux Bridge, LA
1972 to 1989
Engineering Manager, Southeast Division Region I
1985 to 1989
Supervised and administered multi-million dollar government contracts and prepared $5 million budgets. Prepared annual departmental construction budget. Maintained a work order log and disposition of all work orders. Reviewed and approved all work orders. Coordinated and directed all REA projects in the division.
Project Engineer
1983 to 1985
Prepared work orders and assisted in preparing project budgets. Supervised project personnel including engineers, clerks, and contract personnel. Dealt with private parties or governmental agencies in order to obtain permits, right-of-ways, or encroachment permits. Contacted other utilities in case of joint use of facilities or right-of-ways. Conducted field surveys and cost studies. Prepared construction drawings, work order cost estimates, and cable schematics, and material requisitions.
Field Engineer
1974 to 1983
Supervised and observed, on location, construction jobs, drafted blue prints for the construction of aerial and buried telephone facilities and performed continuity tests.
Installer / Repairman
1972 to 1974
Installed and repaired telephones and service drops to the home or business. Used electronic noise emitting equipment to locate damaged aerial and buried cables then repaired or replaced section.
Construction Worker
Prior to 1972
Assisted in everyday operations of the phone company, which included installation and repair, central office maintenance, customer relations (service orders and complaints), and construction.
Associations
LAFAYETTE CHAMBER OF COMMERCE
2002 to Present
Transportation Peer Committee
NATIONAL ASSOCIATION FOR PUPIL TRANSPORTATION
2001 to Present
Member
LAFAYETTE PARISH SCHOOL BUS DRIVERS ASSOCIATION
1997 to 2000
President
Worked closely with the Supervisor of Transportation and bus drivers to ensure the safety of all riders. Acted as spokesperson for the bus drivers. Developed a presentation on cost variances between contract and board owned buses.
TENNESSEE FAINTING GOAT ASSOCIATION
1994 to 1996
Member
THE AMERICAN EMU ASSOCIATION
1992 to 1996
Representative of the Louisiana Chapter, West Zone
Involved with the promotion of EMU as a healthy means to obtain meat. Also the by products which are feathers used for costume decoration and the fat (oil) as an aid to relieving the pain of stiff joints and arthritic pain.
HARLEY OWNERS GROUP
1990 to 1994
Member
Attended charity events, which included “Food for Families” and “Toys for Tots.”
AMERICAN MINIATURE POTBELLIED PIG ASSOCIATION
1989 to 1996
Member
PRWRA
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