Privacy Policy

1. Who We Are

FirstSourceTeam LLC is a Delaware limited liability company headquartered in Minneapolis, Minnesota. This Privacy Policy applies to the websites operated by FirstSourceTeam LLC (“FirstSourceTeam,” “we,” “us,” or “our”), including firstsourceteam.com and any subdomains (collectively, the “Site”).

This policy covers only your use of the Site. If you are a FirstSourceTeam client using our software platform, portal, or career transition services, additional terms and a separate data processing agreement govern the collection and use of your data within those services.

2. Information We Collect

Information you provide directly

• Name, email address, phone number, and company name when you submit a contact form, register for a webinar, or request information.
• Any other information you voluntarily include in a message to us.

Information collected automatically

• Device and browser information (browser type, operating system, screen resolution).
• IP address and approximate geographic location.
• Pages visited, time spent on pages, referring URLs, and click behavior.
• Cookies and similar tracking technologies (see Section 4).

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and contact form submissions.
• Deliver webinar registrations and event communications.
• Analyze how visitors use the Site so we can improve its content and functionality.
• Measure the effectiveness of our marketing efforts.
• Comply with legal obligations and protect our rights.

We do not sell, rent, or trade your personal information to third parties. We never have and never will.

4. Cookies and Tracking Technologies

The Site uses cookies and similar technologies for the following purposes:

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect the functionality of the Site.

5. Third-Party Service Providers

We share information with third-party service providers only to the extent necessary to operate the Site and deliver our services. These providers are contractually obligated to use your data only for the purposes we specify and in accordance with this policy.

Our service providers include:

• Vercel — website hosting and content delivery.
• Google Analytics & Google Ads — analytics and advertising measurement.
• Meta (Facebook) — advertising measurement.
• PostHog — product analytics.
• Clerk — authentication for client portal access.
• Stripe — payment processing (client accounts only).

We do not sell your personal information to any third party for their own marketing purposes.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions and webinar registrations are retained for up to 36 months after your last interaction with us, after which they are deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Opt out of the sale of personal information (though we do not sell personal information).

To exercise any of these rights, contact us at hello@firstsourceteam.com. We will respond to verified requests within 30 days.

8. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under the CCPA/CPRA.

9. Children's Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it promptly.

10. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: