Privacy Policy

1. About FirstSourceTeam

FirstSourceTeam LLC is a Delaware limited liability company headquartered in Minneapolis, Minnesota. This Privacy Policy applies to the websites operated by FirstSourceTeam LLC (“FirstSourceTeam,” “we,” “us,” or “our”), including firstsourceteam.com and any subdomains (collectively, the “Site”).

This policy covers only your use of the Site. If you are a FirstSourceTeam client using our software platform, portal, or career transition services, additional terms and a separate data processing agreement govern the collection and use of your data within those services.

2. Information We Collect

Information you provide directly

• Name, email address, phone number, and company name when you submit a contact form, register for a webinar, or request information.
• Any other information you voluntarily include in a message to us.
• Information you submit to us through third-party platforms, such as social media forms.

Information collected automatically

• Device and browser information (browser type, operating system, screen resolution).
• IP address and approximate geographic location.
• Pages visited, time spent on pages, referring URLs, and click behavior.
• Cookies and similar tracking technologies (see Section 4).

3. Use of Your Information

We use the information we collect to:

• Respond to inquiries and contact form submissions.
• Deliver webinar registrations and event communications.
• Analyze how visitors use the Site so we can improve its content and functionality.
• Measure the effectiveness of our marketing efforts.
• Comply with legal obligations and protect our rights.

We do not sell your personal information, and we do not provide it to data brokers. We never have.

We do use analytics and advertising technologies, described in Section 4, and may share limited information about your interactions with us with advertising partners to measure and improve our advertising. Under California law and similar state laws, this may qualify as “sharing” personal information for cross-context behavioral advertising, or as targeted advertising. You can opt out at any time; see Sections 4 and 8.

5. Third-Party Service Providers

We share information with third-party service providers only to the extent necessary to operate the Site and deliver our services. These providers are contractually obligated to use your data only for the purposes we specify and in accordance with this policy.

Our service providers include:

• Google Analytics: analytics.
• Meta: advertising.
• Website hosting and analytics providers.
• Event, communication and customer relationship management tools.
• Security, sign-in and payment processing providers.

We do not sell your personal information to any third party for their own marketing purposes.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions and webinar registrations are retained for up to 36 months after your last interaction with us, after which they are deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Opt out of targeted advertising and the “sharing” of personal information (see Section 4).
• Opt out of the sale of personal information (though we do not sell personal information).

To exercise any of these rights, contact us at hello@firstsourceteam.com. We will respond to verified requests within 30 days.

8. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale or sharing of personal information.

We do not sell personal information. We do use advertising technologies for ad measurement and targeting, which may constitute “sharing” for cross-context behavioral advertising under the CPRA. To opt out, use Your privacy choices, turn on Global Privacy Control in your browser, or email hello@firstsourceteam.com.

Residents of other states with consumer privacy laws, including Minnesota, have similar rights, and can use the same options to exercise them.

9. Children's Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it promptly.

10. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

Client photos and names

Names changed and models pictured to protect client privacy. The career outcomes we describe on the Site are real, and the clients’ identities are anonymized.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: