Resumes by Industry: Executive CEO CFO CIO COO

Marion McLeod
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

HEALTHCARE ADMINISTRATOR / CEO

Highly professional administrator/executive who has demonstrated continuous growth, achievements, and impressive leadership in the management of complex activities within the healthcare industry. Solid business insight with the ability to ascertain and analyze needs, forecast goals, streamline operations, and envision new program concepts. Excellent communication and interpersonal skills serve as the foundation to effectively network, collaborate, negotiate, and maintain positive partnerships with physicians, staff, and outside vendors and organizations. Proficient in the management of a diverse range of departments, professionals, and programs through a complete understanding of the healthcare arena and integrated networks. Adept at setting, expecting, and achieving high standards of quality.

AREAS OF EXPERTISE

• Organization, Time Management • Insurance Federal, State, Local Compliance
• Developing Strategic Partnerships • Customer Service and Retention Management
• Finance Management, Expense Control • Multi-Unit Management
• Executive-Level Negotiator • Policy and Procedure Development
• Staff Development and Employee Relations • Performance Standards / Quality Control

EMPLOYMENT

Bay Shore Dialysis, Largo, FL
1996 - Present
Administrator / Chief Executive Officer
Based on track record of achievements, was brought on board in 1996 by Bay Shore Dialysis to open a new facility in Delta County. Analyzed prospective patient demographics and other factors to ascertain key market and prime location Planned and executed comprehensive marketing strategy to successfully ignite growth and profits. Worked closely with management, staff, and government entities to position the company for continued growth and market expansion.
• Oversee administration of two dialysis centers: a clinical operation and a mobile facility. Assume full responsibility for the strategic planning, development, operations, sales and marketing, customer service, human resources, administration, and P&L performance.
• Administer and direct all aspects of firm's planning/development strategies; drive forward new business. development through in-depth analysis of clients' needs and requirements to promote growth and enhance revenue.
• Wrote the company's policy & procedure manuals and employee handbook; updated, revised, and overhauled where needed.
• Significantly increased revenues and decreased expenses through streamlining procedures and implementing cost-cutting measures.
• Successfully negotiate and execute contracts, including managed care agreements. Promotes networking capabilities to capitalize on profitable joint-venture alliances.
• Maintains a focus on the development and enhancement of the professionalism of employees; provides continuing education opportunities to promote maximum professional growth and increase morale and productivity.
• Ensure total compliance with Federal, State, and Local regulations. Performs systems and procedures analyses to test and analyze internal controls, identifying areas for improvement. Work closely with and maintain a good rapport with a "watchdog" organization set up to monitor quality of service in dialysis operations;
• Continually scrutinizes short-term and long-range strategies, goals, and mission achievements, instituting new objectives to maximize revenue generation and new business development.

Baker Medical Services, Bradenton, FL
1995 - 1996
Administrator / Chief Operating Officer / Vice-President
Selected to turn around operations and implement quality control, bringing the company into government regulation compliance. Restructured operations, analyzed existing methods, and developed new programs and procedures to re-direct operations.
• Oversaw all functions of the company serving nursing home, ACLF's, and other care facilities in a seven-county area in Southern Florida. Accountable for monitoring costs and expenses; served as final approval for authorization of all expenditures.
• Ensured total compliance with Federal, State, and Local regulations, including Medicare. Prior to coming on board, Medicare authorities were going to close operation down. Upon review of implemented and forthcoming changes, allowed the facility to remain in operation. Attained a "0" deficiency rating upon final inspection.
• Administered all sales and marketing strategies; solely responsible for successfully growing business through effective marketing and public relations techniques to revise and upgrade image.
• Developed and implemented policy and procedure manuals, updating old material into comprehensive instructional manuals, clarifying areas of responsibilities.
• Charged with handling all phases of relocation of operations to Pinellas County, from start to completion.

Bradford Center For Dialysis, Seminole, FL
1987 - 1995
Home Hemodialysis Training Coordinator / Peritoneal Dialysis Home Training Coordinator
• Directed all operations and activities for more than 25 management, clinical, and direct care staff. Coordinated all out-patient and off-site services, assigning vans and staff. Provided direct supervision to nursing staff; hiring, training, and scheduling as needed; assessing knowledge level; assuring efficiency, quality and productivity.
• Oversaw vendor contracts on equipment and supplies; served as authorized person with final approval authority for purchase orders and supply requisitions. Handled vendor relations, met with sales reps introducing new products and procedures.
• Maintained quality assurance program to ensure compliance with company and government regulations.
• Provided patient education and training on both a clinical and in-home basis; worked with families advising them of procedures and proper care. Provided family support services; established rapport and respected privacy of clients and family members. Upheld patient dignity with high degree of professionalism
• Collaborated with staff regarding policies, procedures, and staffing needs; maintained open channels of communication resulting in optimum delivery of service and a positive working environment.

EDUCATION & LICENSURE

Florida Metropolitan University, Clearwater, FL
2000
B.A., Business Administration

University of Tampa, Tampa, FL
1998
Credits toward Bachelors in Nursing Degree

Florida Risk Management Institute, Inc, Clearwater, FL
1995
Licensed Healthcare Risk Manager, State of Florida

Edison Community College, Ft. Myers, FL
1987
A.A.S., Nursing

Polk Community College, Winter Haven, FL
Prerequisites toward AS Degree

Tampa College, Clearwater, FL
1981
Registered Medical Assistant

PRWRA Kathy Hadley - Kathryn Hadley & Associates - E-mail: khanda2001@aol.com

Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY

Seasoned senior executive, offering 20+ years experience across Australia, New Zealand, Hong Kong, and Singapore. Career progressing from shop floor to board level, driving renewed market expansion initiatives and revenue growth. Bottom-line focused; a big picture visionary. Excel in devising non-traditional solutions that transform stagnant or declining businesses into spirited and profitable operations. Expert team coach and mentor. Inspired to exploit emerging technologies to seize competitive advantage. Impressive personal center of influence traverses key decision-making members of business and government.

• Profit & Loss Accountability • Multimillion-Dollar Resource Management
• Operations Management • Seed Funding
• Legislative Compliance • International Market Expansion
• Strategic Planning • Cost Avoidance/Reduction
• Mergers & Acquisitions • Strategic Alliances
• New Business Development • Business Process Reengineering

EXPERIENCE

Highland Corporation, Gosford
2000 - Present
Chief Executive Officer
Recruited to establish a "big picture" strategic vision, elevate profile throughout the business community, and review inefficient practices from self-managed regional groups undermining a cohesive methodology for project funding. Rolled out significant consolidation program spearheading a complete change in culture and unifying regional groups under a single entity. Despite widespread initial skepticism, a corporate communication and education process has stemmed fears and concerns, with the organization now primed to aggressively pursue venture capital, and proceed with solid long-term strategy in place.

• Personally amassed an imposing center of influence boasting key business and government players prepared to support new initiatives for community growth and expansion.
• Orchestrated $425,000 in local council and State Government co-funding projects in year 2001 creating 300 new jobs.
• Established "industry clusters" to capitalize on power of consolidated groups. Cluster groups in hydroponics vegetable industry created 300 jobs and spurred investment of $18 million; embryonic Aquaculture cluster now employs 45, and has prompted $5 million in investment, with $8 million in the pipeline.
• Merged 3 peak regional development bodies to form a single entity for pursuing economic development.

China Motors International, Hong Kong SAR China
1995 - 2000
Managing Director
Launched in conjunction with silent business partner, new start-up venture to exploit opportunities in exporting motor vehicle parts from mainland China to USA and Europe. Propelled company from unknown start-up to number 2 industry player, catapulting international sales from zero to US $5 million in just 3 years. As with all self-employment endeavors, maintained proactive hands-on involvement in all core business disciplines from marketing and business expansion, through driving customer relationship management programs, "deal making" with shipping and customs officials, banking and government officers, and business owners in China, US and Europe.

• Aggressively pursued, won, and maintained 8 reliable suppliers in China, overcoming all cultural obstacles in business communications.
• Personally established and nurtured 10 distributors across the United States and Germany.

Baker Hydraulics P/L, Castle Hill, NSW
1992 - 1995
Division General Manager
Reported to: Managing Director. Operating Budget: $10 million. Staff: 280 (Australia & New Zealand)

Profit and loss accountability for this rapidly expanding business enterprise with outstanding growth potential, hindered in part by inefficient work practices impacting customer satisfaction and revenues. Spearheaded 3-year strategic plan and annual business blueprints to document intended long-term directions; orchestrated a series of infrastructure consolidations and changes that yielded positive outcomes.

• Slashed stock holdings by $5 million, boosted order fill rates to 98% and dramatically elevated customer satisfaction rates by merging 3 distinct warehouse operations to a single national warehouse.
• Pioneered start-up hose manufacturing facility that boosted sales by $4 million.
• Delivered $3 million in additional new business revenues by capitalizing on credibility stemming from the introduction of the ISO 9001 quality accreditation program.
• Overcame litigious obstacles to proposed franchise chain acquisition and successfully integrated new business into established business infrastructure.

Bradford New Zealand, Limited, India, Indonesia and Sri Lanka
1988 - 1992
Chief Executive Officer
Bottom-line accountability for turning around poor performances of 5 vertically integrated tire companies producing sales of $95 million across manufacturing, importation, distribution, and retail sectors. Challenged to "fix it or close it," the business was plagued with internal issues, lack of retail outlets, and in critical need of strategic alliances. In just 3 years:

• Reversed company fortunes from a $2 million loss to $5 million profit, surpassing all industry expectations and forecasts.
• More than doubled retail outlets, contributing $35 million in new business.
• Personally secured national distribution rights for Michelin Tires in New Zealand, yielding sales of $15 million in Year 1 and increasing market share by 6%.
• Established joint-venture operations in Malaysia, India, Indonesia and Sri Lanka.

EDUCATION

Auckland University, New Zealand
Certificate, General Management

PRWRA Gayle Howard - Top Margin - gayle@topmarginonline.com

Frances O 'Malley
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFESSIONAL PROFILE

Executive with over 20 years combined experience in corporate and educational environments. Creative and innovative manager, administrator, public speaker, and entrepreneur, taking pride in ability to develop and launch new and diverse products. Recognized and sought-after public speaker, bringing a wealth of knowledge and highest levels of enthusiasm to all projects undertaken. Possess exceptional written communication skills and ability to incorporate ingenuity with business savvy in successful start-up efforts, marketing strategy, and product branding.

CAREER ACCOMPLISHMENTS

• Conceived and built 2 successful start-up operations specializing Youth Electronics.
• Invented, patented, and branded over 30 technology and education products.
• Authored and published award-winning IDG Book, and 7 articles.
• Recognized for exceptional performance in advancement of women by Career Action center, YWCA of USA, San Francisco National Association of Women Business Owners, Ms. Magazine, and Girls Inc.
• Recipient of Software Awards: "Toy of the Year Award" and "Parent Council Award," numerous software development and Internet awards.
• Appeared on numerous syndicated television, radio, and cable programs over 5 year period, in support of women in technology and business, in addition to being the topic of over 75 published articles in newspapers, magazines, and trade journals.
• Designed and published first web-site for the toy industry, specifically for girls.

TECHNICAL SKILLS

Hardware: Macintosh G4; PC; Digital Cameras; Printers; Scanners; Network Equipment; Wacom Tablet
Software: Microsoft Word, Excel, PowerPoint, Project; Sound Edit; Palm; MP3; Toast; Painter Classic; Claris Works, Home Page; Corel Print House; Buz Plan Builder; iMovie; QuickTime; Kodak Design, Print Studio; Adobe Illustrator, PhotoShop 5.0, Acrobat, GoLive 5.0; Dreamweaver; Flash; InDesign 1.5; Premier After Effects Live; Motion; Quark Express; Quicken 2001 Deluxe

PROFESSIONAL EXPERIENCE

Zane Consulting, San Jose, California
2000 - Present
Business Consultant
• Provided expert advice to toy industry and inventors, regarding design, marketing direction, and product branding.
• Employed extensive experience and background to assist in the creation of corporate identities and development of successfully business plans, revenue forecasts, and budgets.
• Interacted with musicians to manage licensing and copywriting efforts.

Bradford Toys, San Jose, California
1995 - 2000
Founder and CEO
• Managed all facets of organization from conception to incredible success of this start-up technology and education firm.
• Developed company from ground floor through sale to Helix Games for $6 million.
• Raised over $900,000 in financing through business plan development and loan negotiation.
• Recruited, hired, and trained high-quality team of managers, designers, programmers, artists, and engineers to create and launch electronic toys and software products.
• Built and fostered strategic relationships and partnerships with Fortune 100 and 500 companies such as Hasbro Toy Group, Interval Research, PC World, and Microsoft.
• Managed market research, forecasting, budgeting, personnel management, staffing, professional development, product branding, and all other administrative processes.

Community Play, Sunnyvale, California
1992 - 1995
Founder and President
• Grew start-up organization from concept through product design, strategic marketing, and product launch.
• Developed and implemented financial models and business plans, exceeding all original expectations and resulting in launch of several newly invented toys that sold millions.

Helix Software, Inc., San Rafael, California
1988 - 1992
Product Manager
• Managed product lifecycle from inception to publication and release.
• Designed and implemented cost models, financial analyses, and business plans for new SKUs.
• Administrated and monitored activities related to development and integration of graphic, sound, and programming elements.
• Developed, integrated and ensured compliance with all quality control processes, including test plans.
• Created and maintained interpersonal relationships with public personalities, as well as local, regional, and national television, radio, and newspaper reporters, ensuring continuous and positive press coverage of newly released products.

EDUCATION

University of San Francisco, San Francisco, CA
Doctorate, Organization and Leadership
GPA: 4.0

University of San Francisco, San Francisco, CA
Masters, Education
GPA: 4.0, Technology Emphasis

Marin College, San Rafael, CA
Pursuing Art and Design Coursework

Dominican University, San Rafael, CA
Completed Economics, Financial and Managerial Accounting and Finance Coursework

San Diego State University, San Diego, CA
B.A., Applied Arts and Sciences
Multiple Subjects Teaching Credential - 4.0 GPA
Bachelor of Applied Arts and Sciences - 3.5 GPA

Palomar College, San Marcos, CA
A.A., Liberal Arts and Sciences
Child Development Certificate and Specialist - 4.0 GPA
Associate of Arts in Liberal Arts and Sciences - 3.5 GPA

KEYWORDS

Author, Inventor, Educational Software, Business Consultant, Analyst, Product Development, Strategic Planning, Marketing, Branding, Operations Management, Design, Fundraising, Administration, Training, Professional Development, Teacher, Instructor, Executive, Budgeting, Models, Team Building,
Quality Control, Product Testing, Speaker, Spokesperson

PRWRA Lea Clark - Clark & Associates - Macon, GA 31206 - lclark352001@cox.net

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Executive with more than 16 years of domestic and global experience conceptualizing ideas, seizing opportunities, building operations, leading highly successful new business development initiatives and ventures, managing mergers and acquisitions, and securing investor financing. Emphasis on telecommunications, Internet, and network integration technology, with additional experience related to pharmaceutical, utilities, construction, and gaming companies. Accomplished in identifying and capturing opportunities and developing partnering alliances to accelerate expansion, increase revenues, and improve profit. Skilled in nurturing contacts and negotiating joint venture agreements with companies in foreign countries.

Currently a senior officer of a publicly traded company, focusing on fixed broadband wireless and free space optical technologies. Background includes business planning for large-scale infrastructures, developing financing strategies, arranging and securing more than $80 million in debt and equity financing through venture capital and private investor groups, refinancing, complete profit and loss responsibility, budget planning, project forecasting, cost containment, frequency planning and licensing, and acquisition strategies. Extensive history recruiting, motivating, and leading top executive management team members.

EXPERIENCE

SHARP BROADBAND, Houston, Texas
2001 - Present
President
Spearhead the planning and building of all operations for a startup division under Sharp Technology, consisting of fixed broadband (voice, video, and data) and free space optical services. Report to the CEO and Chairman of the Board of Directors. Interact with senior and executive vice presidents, presidents, and chief executive officers representing telecommunications carriers, tier one ISPs, Regional Bell Operating Companies (RBOCs), equipment manufacturers, and government agencies for licensing. Direct the executive management team responsible for 15 permanent employees and more than 200 outsourced personnel.
• Redirected by CEO in March 2001 to procure additional development financing, while simultaneously producing an acquisition strategy.
• Designed an acquisition program to analyze 100 operating companies with annual revenues between $10 million and $15 million over a one year time frame, reviewing 25 per quarter (targeted to yield four acquisitions).
• Executed letter of intent and currently finalizing definitive agreement for a $12 million acquisition.
• Recruited for the purpose of building this division from ground zero.
• Created a business plan that included telecommunications, ISP, and network integration for turnkey deployment in 25 major markets within the U.S. (anticipated to generate roughly 75,000 customers from all markets with $250 million in projected run rate revenue within three years).
• Secured an international telecommunications carrier as a business partner (expected to extend network reach, solve last mile distance, and reduce bandwidth limitations).

HTE8, INC, Houston, Texas
1998 - 2001
Chief Executive Officer / President
Built and managed a multi-million dollar corporation from startup, providing high-end, value-added broadband ISP services and hosting solutions on the Internet. Provided leadership to the executive management team with a staff of 70 employees.
• Grew the business from ground zero to $6 million in run rate revenue within two years.
• Negotiated a partnership with Cisco Systems as one of only five fixed broadband wireless development alliance partners worldwide.
• Expanded in 1999 by offering business-only robust (44 mbs, 20 mile range) wireless broadband ISP service.
• Negotiated a $100 million credit facility, formula-based on internal equity fundraising.
• Recruited and expanded staff to facilitate national rollout.
• Garnered an extensive network of contacts in Brazil, South America, calling on high level telecommunications executives, as well as government and military officials.
• Negotiated and established a $100 million joint venture agreement with a large international telecommunications utility company for fixed broadband wireless in Brazil, South America.
• Divested the company and integrated services into Sharp Broadband.
• Established an international organization parallel to Hte8, Inc. with a presence in the Caribbean and partners in Amsterdam and Germany (outsourced all operations but sales and marketing to significantly control and reduce operating expenses).

BLUEGATE SYSTEMS, INC, Houston, Texas
1995 - 1998
Chief Executive Officer / President
Spearheaded startup operations to combine PCSS, Inc. and a full-service business Internet service provider. Offered design, implementation, and support services to generate, host, and administer web pages for Fortune 1000 customers. Supervised a management team responsible for up to 75 employees and contractors. Interacted with investors, telecommunications executives, equipment manufacturers, RBOCs, and customers.
• Grew the company in three years from ground zero to $8 million in run rate revenue with more than 16,000 subscribers.
• Developed a partnership with a national switchless long distance company to provide bundled Internet and web hosting services across the U.S.
• Created The Mega Web Page Creator, a software application.
• Secured an additional partnership with a switch-based carrier, which lowered costs dramatically.
• Developed a package acquisition deal, contingent on the purchase of Bluegate by the switchless telecommunications company, that combined Bluegate Systems, Inc., the switchless long distance company, and switch-based carrier.
• Negotiated financing for this acquisition which produced a strong entity that was slated to produce approximately $40 million in annual revenue.

PCSS, INC, Houston, Texas
1991 - 1995
Chief Executive Officer / President
Developed a network integration business from ground zero and led operations with up to 35 employees.
• Expanded the company to include both Unix integration and Microsoft Platform services.
• Achieved a client base of more than 300 customers, representing a wide range of companies from startup businesses to industry giants.
• Earned ranking in the Houston Business Journal's list of The Fastest Growing Small Businesses.
• Merged company to form a full-service ISP.

MULTINET, Houston, Texas
1990 - 1991
Vice President of Sales and Technical Services
Managed a major turnaround operation, while directing all sales and technical services for this $42 million network integration company with 190 employees, including engineers, cablers, and sales representatives.
• Managed downsizing that involved a 45% reduction in staff.
• Reduced operating costs by $4 million annually.
• Achieved status as the leader for sales and integration of Novell operating systems and Compaq systems within a seven state region.
• Negotiated a successful merger with another group to form a new company.

PHOTO AND SOUND, Houston, Texas
1989 - 1990
Sales Manager
Managed all Midwest sales operations, with offices in Houston, St. Louis, and Albuquerque, for this computer distributor.
• Initiated, developed, and led the migration from equipment to network integration and solution sales.
• Recruited and restaffed all offices following a 50% turnover of all employees in division.
• Raised annual gross profit by 24% and reduced overall operating expenses by 40%.
• Achieved profit status the first time in company's history (5% on $25 million in sales).

EDUCATION

University of Southern Texas
B.A., Business

PRWRA Sandy Hild - The Résumé Doctor - Theresumedoctor@aol.com - resumespecialist@yahoo.com - http://www.theresumedoctor.com

Drew Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY

Commercially-focused senior finance executive poised to deliver responsible growth and genuine results. Rich mix of technical accounting, operations and leadership talents complement advanced finance studies. A change-agent; acknowledged for balanced judgment, stability and capacity to steer consensus among core business disciplines with diverse agendas and visions.

• Management & Financial Reporting • Business Opportunity Assessments
• Cross-Functional Team Leadership • Feasibility Analysis
• Strategic Planning & Recommendations • Productivity/Efficiency Improvements
• Cross-Cultural Work Environments • Process Reengineering
• Risk Management • Cost-Avoidance & Reduction
• Legislative Compliance • Policy Development

EXECUTIVE PERFORMANCE - OVERVIEW

Definitive leader bringing divergent interests into consensus. Despite a period of significant business upheaval stemming from a new planning process and computer integration project, as GM Sales & Operations Planning, analyzed each department's ad-hoc functions and produced standardized business model after negotiating an agreed structure.

Catalyst for driving superior staff multi-tasking and efficiency initiatives. Management approach has promoted flexibility, accountability and accuracy in a deadline-dependent environment. As Group Management Accountant, reduced reporting days by 50% without changing underlying financial systems.

Quantifiable successes in devising innovative systems and processes. Conceived and added new strategic KPIs to traditional finance mix after identifying system lacked key performance indicators linked to strategy. Recommendations were accepted by management and remain a critical analytical tool for management decision-making.

EXPERIENCE

OCTAGON INTERNATIONAL, San Francisco, CA
2001 - Present
Management Consultant
International business consultancy strategically positioning multinationals and major industry leaders for long-term revenue growth.

Assigned to project team consulting to a client tasked with identifying value drivers in the business and industry best practice, and with developing a value creation model to maximize ROI and economic profit. Analyzed financial results, reviewed economic profit calculations, and evaluated the potential of different value creation models to understand the revenue-generating potential of the existing business. Presentation by Octagon incorporated all key recommendations to the client's Board of Directors.

HELIX WINES, San Francisco, CA
2000 - 2001
General Manager, Sales & Operations Planning
World's Leading Premium Wine Company with worldwide presence, boasting revenues of $1.1+ billion and 2,400 employees.

Track record of consistently high performances rewarded through steady progression to positions of increased accountability and authority.

Budget: $500,000. Member, Executive Team; Reported to Managing Director; Global Role. Staff: 15.

Ad-hoc systems and processes developed over a 6-month period without management direction, saw sales and operations departments fragment and form individual structures, despite an agreement to adopt a standardized model earlier. Pending company merger and restructure, together with new system implementation delayed by flaws in planning, and dramatic SAP issues needing serious review, presented difficult and diverse challenges to the newly designed role of GM, Sales & Operations Planning.

Action & Results:
• Identified core similarities between systems, and negotiated successfully for a new standardized approach across regions that would eliminate duplicated tasks, and restore cost efficiencies. Prepared and gained acceptance for new model by management team, returning a period of business turmoil to a more cooperative mindset.
• Created a global marketing model overcoming previous failed attempts. Model provided the definitive comparison that identified gaps where plans were misaligned with total market view, and offered greater marketing department involvement in the planning process.
• Influential Wine Group Executive member, pinpointing benefits of introducing a demand planning system company-wide. With demand plans set unrealistically high, unnecessary fruit purchases were costly, and communication lines were floundering. New sales and operations planning system became one of the top 5 strategic company priorities.
• Executed deadline-dependent team project to resolve critical SAP system fault in stock control and customer service, apparent only after implementation, and negatively impacting service delivery levels with customers facing lengthy delays in ordering. Team rapidly identified and corrected issues, reduced product allocations by 95%, and vastly improved systems and procedures.

HELIX WINES, San Francisco, CA
1999 - 2000
Group Financial Controller
Challenged initially by newly promoted and recruited staff, a lack of quality and accuracy in statutory account preparation, a financial accountant struggling with unresolved long-term problems, and undocumented procedures. Recruited, trained and developed staff, emphasized the importance of deadline-dependant environments, and settled long term processing issues. Standardized procedures and recorded step-by-step tasks for future years, reversing a chaotic consolidation process to one of accuracy and quality.

Managed team delivering month-end reporting including financial results, forecast consolidations, CEO/CFO reports and executive presentations.

Actions & Results:
• Prepared and delivered Wine Group budget of $900 million. Planned budget cycle across the organisation, formulated and analyzed results and conducted presentation to senior executives.
• Identified savings of $300,000 in Finance area through system and staff changes and expenditure fine-tuning. Coordinated centralization project transferring A/P function from regions to corporate.
• Prepared Wine Group Strategic Plan. Formulated timetable, reviewed financials, produced recommendations, and presented to Helix executives.
• Represented Finance and Planning areas on $22 million SAP project rollout. Documented existing systems and procedures, reviewed proposed solution, and monitored rollout across the business. Quickly became primary contact point for questions from technical personnel, departmental heads and management.

HELIX WINES, San Francisco, CA
1997 - 1999
Group Management Accountant
Managed monthly reporting, budgeting, strategic plan financials and EVA analysis. Selected to join management team to review performance of product category globally. Co-produced and presented assessment of initiatives designed to save $1.6 million annually and slash inventory levels by $10 million.

Identified deficiencies in KPIs with no indicators tied to strategy. Initiatives presented to management were successfully embraced and still remain in force.

Inspired finance team to adopt an attitude of efficiency to drive improvements to month-end reporting process. Newly enthused team responded dramatically reducing reporting days from 12 to 6 without changes in fundamental financial systems.

FJK GROUP, San Jose, CA
1994 - 1997
Financial Accountant
Prepared complex consolidation for publicly listed Group with over 100 operating companies, part ownership issues and foreign exchange. Developed draft statutory accounts for Board review, and generated group accounts for filing with the US Securities and Exchange Commission.

EDUCATION

Marquette University, Milwaukee, WI
Masters, Applied Finance

University of Chicago, Chicago, IL
Bachelor of Science, Economics

PRWRA Gayle Howard - Top Margin - gayle@topmarginonline.com

Chris Fong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Executive with 7 years of experience as a Chief Financial Officer and 14 years of general accounting experience. Background includes reducing uncertainty through risk management; analyzing, measuring, and creating value; performing due diligence and integration for acquisitions and mergers, as well as multi-company consolidation, minority interest, and purchase accounting; SEC reporting (preparing 10Q-SB, 10K-SB, 8K, 14A, financial statements, and footnotes); scheduling and organizing external audits; tax scheduling; assisting auditing firm with preparation of tax returns; developing capital and operating budgets; analyzing rates of return on capital expenditures; developing and monitoring hedging plan; and preparing quarterly financial reviews for the board of directors. Gained additional experience as a financial analyst and public accountant. Earned an M.B.A. in finance. Computer skills include Microsoft Windows 95, Excel, Word, and Outlook.

EXPERIENCE

MIDDLE BAY OIL COMPANY, Houston, Texas and Mobile, Alabama
1990 - Present
Chief Financial Officer
Company was sold in August 1999, all executive officers were asked to resign, and personally asked to stay on as CFO during development of the management team. Manage all financial operations of an onshore oil and gas exploration and production company, with oil and gas reserves valued at $70 million and total revenue at $18 million. Supervise a controller, revenue accountants, joint interest accountants, and an accounting clerk. Interact with auditors, attorneys, insurance representatives, financial institution representatives, market makers, and analysts.
• Established accounting system from start-up.
• Implemented an upgraded accounting system as the company grew from $1 million to $18 million in revenues and $3 million to $70 million in oil and gas reserves (increased accountability, improved workflow, reduced project time to close books by 50%, and improved the assembly of information for investors).
• Implemented a company-wide computer network with 15 workstations.
• Organized and created Y2K compliance plan, and informed audit committee and board members of progress.
• Developed an oil and gas hedging plan with Enron.
• Coordinated all logistics for relocating the accounting department to Houston from Mobile.
• Led the financial process to take the company public in 1995.
• Performed due diligence and integration for five mergers and acquisitions.
• Originally hired as the controller (1990 to 1992), worked as one of five employees, and assumed multiple roles with primary responsibility for financial and accounting operations.

SONAT, INC, Birmingham, Alabama
1985 - 1990
Financial Analyst
Worked in the corporate office with responsibility for analyzing four division budgets and performing industry analyses for this diversified energy company.

CHERRY, BEKAERT & HOLLAND , Montgomery, Alabama
1983 - 1985
Public Accountant
Audited company financial statements, and prepared income tax returns for high-net-worth individuals and small business owners.

EDUCATION

UNIVERSITY OF ALABAMA, Tuscaloosa, Alabama
1987
Finance
Master of Business Administration in Finance - 1987
Bachelor of Science in Accounting - Cum Laude - 1983

CERTIFICATIONS

Certified Public Accountant - 1985

PRWRA Sandy Hild - The Résumé Doctor - Theresumedoctor@aol.com - resumespecialist@yahoo.com - http://www.theresumedoctor.com

Dale Wong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFESSIONAL OBJECTIVE

Seeking leadership role as Chief Financial Officer, Corporate Controller or Director of Finance.

SUMMARY

Over 20 years of Accounting, Finance, and Strategic Analysis in a Fortune 500 Company with total Profit & Loss for a $69M division. Responsibilities included: monthly/quarterly/annual reports, budgeting/forecasting/monitoring, cost containment, pro-forma review for business acquisition, and profitability assessment. Scope of responsibilities extended to $66M in capital facilities, a $7M annual capital budget, with 368 personnel servicing 317,000 customers.

ACADEMIC CREDENTIALS

Awarded a Bachelor of Business Administration degree from the University of Cincinnati, with Magna Cum Laude Honors in Accounting and Finance. Academic and professional credentials have been enhanced with additional training in management, legal compliance, human relations, and business computer applications.

SELECTED ACCOMPLISHMENTS

• Established strategic systems to reduce outstanding receivables by 5% while increasing revenues 28%.
• 90 day past due billings dropped 72% and Days Sales Outstanding dropped 27%.
• Responsible for training, supervising, and management of 4 controllers.
• Re-engineered existing 'processes' to insure quality control and success with internal audit.
• Leadership enabled district to receive the Shareholder Pillar award for successfully turning an unprofitable district, losing $1.6M/year to a gross profit of $900K within 24 months.
• Served as key liaison to coordinate administrative interface following $4M acquisition of a local company.
• Analyzed costs, profit margins, and made recommendations to dramatically increase customer pricing in response to cost increases of 47% resulting in substantial improvements in operating margins.
• Successfully converted all major accounting systems (billing, general ledger, financial reporting, accounts payable, fixed assets, payroll, and inter-company accounting) within a 5 month time frame.
• Set up/implemented a regional accounting center to coordinate all financial activities for a three state area.
• Coordinated process improvements, staff development, and policy implementation to increase ownership and enhance employee competence for cross functional responsibilities.

CAREER HISTORY

Central Indiana Division
1981 - Present
Division Controller

Olive & Co. (CPA's), Indianapolis, Indiana
1979 - 1981
Staff Accountant

PRWRA Ric Lanham - rlanham@rlstevens.com - RL Stevens & Associates - http://www.interviewing.com

Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

CFO • CEO • FINANCIAL DIRECTOR

Seasoned business leader acknowledged throughout career for capacity to cultivate strategic relationships and build trust, while simultaneously steering positive bottom-line results. A positive, innovative leader; open to fresh ideas and championing an environment of transparent communications that welcomes feedback and inspires teams to excel. Corporate versatility has been honed and refined consulting to a diversity of businesses—from high-profile heavyweights to family-based enterprises across all major sectors. Commercially-astute, influential, and people-focused.

Professional strengths include:
Ÿ Financial Modeling
Ÿ Business Improvement
Ÿ Team Leadership, Training & Direction
Ÿ Succession & Incentive Planning
Ÿ Contract Negotiations
Ÿ Business & Tax Compliance
Ÿ Board Presentations
Ÿ Business Case Building
Ÿ Profit Enhancement
Ÿ Corporate Restructuring
Ÿ System Needs Analysis & Design
Ÿ Change Facilitation
Ÿ Capital Raising
Ÿ Strategic Growth Planning
Ÿ Due Diligence Investigations & Evaluations
Ÿ Management Reporting
Ÿ Client Relationship Management
Ÿ Transparent Communications
Ÿ Debt Restructuring

CREDENTIALS | MEMBERSHIPS

Chartered Accountant Practicing Certificate • Registered Tax Agent • Migration Agent
Member, The Institute of Chartered Accountants
Licensed Member / Proper Authority Holder, Garvan Financial Services
Member, Migration Institute of Australia
Member, Migration Agents Registration Authority

BENCHMARKS & MILESTONES

Productivity & Profit Increases
· Spearheaded a divisional restructure that reduced non-chargeable hours by 8%, enhanced interdepartmental communications, and boosted staff morale.
· Transformed start-up enterprise to an established revenue-generator in just 12-months.
· Steered the financial prosperity of a client’s business enterprise—driving annual revenue increases of 1300% over 5-years.

Relationship Building
· Built a solid network of influential contacts in the financial services industry including senior managers of a leading Australian bank. Arranged presentation of how services offered by both firms were complementary opening the door for mutually beneficial referral relationships.

Business Development Initiatives
· Personally secured two clients generating $70K pa.
· Introduced a new service to an accounting practice and facilitated the growth of a second service that delivered 3 of the organization’s top 10 revenue-generating clients. Idea proved so popular, it was later rolled out across all offices nationally.
· Produced the growth strategies that facilitated extensive business expansion for a commercial cleaning business—prompting a 348% increase in staff numbers, and lucrative commercial office and investment purchases.
· Won lucrative client from high-profile competitor through assurances of personalized service and a series of personally-created management and financial reports designed to improve operations.

HAINES NORTON, Adelaide
1998 - Present
Partner
Rapidly acclimatized to the nuances and complexities of Australian business, tax laws, and culture following relocation from South Africa. Established a business network and acquired Australian qualifications—a commitment that paid dividends with initial management appointment extended to a partnership offer with Haines Norton—a role that progressively expanded to encompass directing the burgeoning migration services practice.
Conduct all manner of client services from due diligence investigations, through to the establishment of business infrastructure, tax returns, annual account preparation, and audits.
Authorized financial, business development, and procedural decision-maker for the short-term, medium-term, and long-term growth of the business in collaboration with partners.

Selected Contributions
· Appointed to the board of a prominent software company as a financial and operational trouble-shooter selected by the Managing Director to analyze and report on financial issues and produce recommendations for improvement. Championed the implementation of a new staff rationalization program delivered in tandem with streamlined processes via a strategic change management initiative. Adopted advice yielded positive outcomes with an infinitely more efficient and stable product released to market prompting enhanced reputation, and a marked decline in technical support.
· Personally secured two clients generating $70K pa.
· Facilitated the growth of business migration to the service mix—a highly successful concept later rolled out nationally with similar client and fee increases. Initiative delivered 3 of the firm’s top 10 revenue-generating clients and generated 12% of Adelaide’s total business revenues.
· Gained qualification as a Migration Agent to better understand client issues, government policy, and processes surrounding immigration. Provide migration assistance, introduce clients to business, and tailor accounting and tax planning for migrants.
· Successfully negotiated with the South Australian government to accompany and enhance road shows presented in South Africa.
· Represented Haines Norton Adelaide at the largest migration fair held annually in London.
· Presented financial outlook and tax highlight summary to crowds of up to 200 company conference delegates.
· Revamped the structure and capability of the company’s IT division to ensure a seamless integration of policy, processes, and software with the introduction of the GST in Australia. Trained all Adelaide staff in the operation of software.
· Conducted due diligence for a commercial cleaning business acquisition, and later created the operational infrastructure and growth strategies that facilitated substantial business expansion prompting a 348% increase in staff numbers, commercial offices, investment purchases, and ongoing accounting business for the firm.
· Spearheaded a restructure of the tax division, consolidating all staff and trainees under a new manager. Idea spurred increased efficiencies with a reduction of 8% in non-chargeable hours, enhanced communications, and boosted staff morale.
· Built solid network of influential financial leaders including senior managers of Westpac, and arranged presentation of complementary services designed to build a mutually beneficial referral base.
· Inspired a staff member to enhance professional career through study, by mentoring and providing feedback on career opportunities available.

S. McGOVERN & CO, Johannesburg, South Africa
1991 - 1998
Sole Practitioner
Transformed business from a start-up to an established revenue generator in just 12-months. Planned and plotted growth strategies, introduced business systems, controls, and accurate recording and reporting mechanisms, and ensured critical business decisions were well thought-out and responsive to the needs of the firm and its people.
Conducted a skills analysis that reinforced the need for staff and managers to concentrate on specialist knowledge.

Key contributions/highlights:
· Secured first lucrative client from high profile competitor Ernst & Young, building a convincing case for change based on personal attention, qualifications, and proven knowledge. Swayed client through the presentation of professional and accurate management reports complete with a set of business recommendations designed to improve operations.
· Increased profitability for the largest privately-owned pharmacy group in South Africa generating $AUD 766K monthly. Acquisitions and growth advice, together with recommendations for tighter fiscal controls, new financial software, and more focused staff supervision, led to improved financial controls, and opportunities for future expansion.
· Appointed Financial Executive and Board Member to a client’s company, establishing the controls seen as critical for business growth. Personally oversaw the financial prosperity of the enterprise, driving annual turnover increases of more than 1300% to an annual $AUD 6.8 million over the next five-years.
· Evaluated and implemented proprietary brand software for best “fit” to the practice. Trained and educated staff in the use of the software, and became a system “specialist” in assessing and introducing new accounting systems and software to clients’ operations.
· Campaigned successfully with bankers to achieve attractive business loans, overdrafts and property loans for clients based on meticulously created business plans and analysis reports.
· Circumvented potentially costly penalties by providing expert tax planning and compliance advice, and profit improvement strategies.

IBM SOUTH AFRICA, Johannesburg, South Africa
1986 - 1991
Senior Business Analyst
Recruited as Financial Accountant and Project Manager for the Used-Equipment Marketing Division, ordering and importing equipment; project managing and coordinating equipment installations, and preparing monthly management accounts for subsequent presentation to the company executive.

Selected achievements:
· Promoted to Senior Business Analyst after researching, compiling, and presenting a comprehensive feasibility report to the executive management team that demonstrated the profit potential of creating a new business division.
· Recipient, numerous performance-based awards and recognition communiqués acknowledging superior efforts in project managing the importation and installation of used mainframe equipment at clients’ sites.

PRIOR ENGAGEMENTS

· Kessel Feinstein Management Consultants, Senior Consultant
· Bolus Group of Companies, Company Accountant to Group Financial Controller
· Eliasov Wolf and Partners, Senior Chartered Accountant
· Freedman & Partners, Trainee Accountant

TECHNOLOGY SNAPSHOT

Microsoft Office • Accpac Accounting • Sybiz Evolution • Solution 6

• MYOB Accounting Plus/Premier • Quickbooks • Quicken

Internet, email, Windows 2000/XP/ME/98/95

EDUCATION

Bachelor of Accounting Science
University of South Africa (1982)
Professional Year Institute of Chartered Accountants
Institute of Chartered Accountants (2001)
Diploma in Financial Planning
Deakin University (2002)
Diploma in Migration Law
University of Victoria (2003)

Committed to ongoing professional development through workshops, conferences, and formal/informal training. Recent training includes the Public Practice Program; Buying & Selling A Business; Property Transactions Applying for GST, Income Tax and CGT; Migration Planning State Conference; Financial Planning Updates.

PRWRA
Gayle M. Howard -getinterviews@topmargin.com - Top Margin - http://www.topmargin.com

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY

SENIOR FINANCE AND ADMINISTRATION EXECUTIVE
Strategic Business and Financial Planning in High-Growth and Multinational Organizations

Financial management professional with extensive experience and expertise in corporate operations and management. Combine expert strategic planning and finance qualifications with strong analytical acumen, business development, transaction structuring/negotiation, human resource management, MIS technology, and leadership skills. Delivered strong and sustainable financial gains in highly-competitive business markets nationwide and internationally through expertise in cost reduction, revenue growth, and profit improvement.

• Financial Analysis and Planning • Investment Management
• Capital Budgeting and Administration • Human Resources and Corporate Benefits
• Sales Forecasting and Budgeting • Resource Planning and Allocation
• Cost and Benefit Analysis • Customer Development and Management
• Staffing and Management • Team Building and Leadership

PROFESSIONAL EXPERIENCE

Zane Company, Oldsmar, FL
1996 - Present
Chief Financial Officer
Senior Financial Executive with full responsibility for planning, staffing, operating performance and leadership of the corporation's complete financial, accounting and administrative functions. Given full responsibility for all core financial processes, including annual planning and forecasting, budgeting, cash management, treasury, internal audit, banking and long-range corporate and personal portfolio investment. Lead a staff of 45+.

Strategic Accomplishments
• Provide "hands-on" operating and financial leadership of a manufacturer of health and beauty products generating $25 million in annual revenues.
• Developed strategic positioning for continued growth and profitability of the company. Work directly with the President/CEO to set both strategic and operational goals and objectives.
• Spearheaded efforts to bring distribution in-house, eliminating outside retail distributor. Oversaw internal reorganization of accounting and shipping departments to facilitate the change. Implemented policies and procedures to expedite the transition, including multi-warehousing, bar coding, Internet P.O.S. links, and in-house coupon rebates. Hired, trained and oversaw additional staff necessary for this move. Improved net profitability by $536,000 in 1997 and 1998.
• Facilitated the overhaul of operations; streamlined purchasing procedures reducing inventory without any interruption to daily production of product; implemented measures to eliminate duplicate functions and tighten efficiency measures; performed direct labor and overhead analysis reducing headcount; integrated a third-party MRP module providing additional cost savings; instituted procedures to maintain vendor relationships to ensure best pricing, appropriate quantities and delivery terms to meet production scheduling requirements.
• Oversee development of near-term and long-range company operating plans and budgets. Implemented a forecasting and strategic planning process to control costs and maximize profits.
• Expert in a full range of corporate financial affairs, including general and project accounting, cash flow management, banking, tax, budgeting, forecasting, financial analysis and financial reporting.
• Established and built critical international business relationships; coordinating global cash management and banking /commerce in 18 countries worldwide.
• Manage implementation and system support of Novell LAN server throughout the company, evaluating technology requirements and overseeing selection/implementation of upgrades, ensuring minimal downtime and loss of production.
• Administer and maintain all EDI communication with vendors such as Target, K-Mart, and Rite Aid.

Ferndale Corporation, St. Petersburg, FL
1995 - 1996
Senior Project Accountant
A Florida-based international manufacturer of surveying maps; whose clientele included the United States Government. Managed day-to-day operations in the accounting department.

• Performed job costing, account analysis, and general ledger management for the corporate office located in St. Petersburg.
• Interfaced with project managers and production staff on classified mapping projects which necessitated a secret security clearance required by the Department of Defense.
• Created dynamic financial, analytical, budgeting, reporting, forecasting, and asset management systems responsive to constant shifting and changing organizational needs.
• Significantly reduced on-site inventory by performing variance analysis in relation to backlog and new order contracts,.
• Decreased production costs through careful examination of overhead allocation and reporting, combined with analysis and calculation of labor bid-rate models.

Baker and Baker, Inc., P.A., Seminole, FL
1993 - 1995
Senior Accountant
• Managed in-house accounting department; administering employee relations, training and evaluations; overseeing accurate and timely processing of accounts payable/receivable, payroll, and various financial reports.
• Prepared corporate and individual income tax returns for a variety of clients, and payroll/sales tax returns.
• Assisted in client development, tax research, and preparing corporate projections.

Jaybird Corporation, P.A., Seminole, FL
1992 - 1993
Staff Accountant
• Provided full charge compilation and tax services for corporate and individual clients.
• Assisted a wide variety of clients in developing policies and procedures to aid in accurate and timely financial reporting.

EDUCATION

LaSalle University, Mandeville, Louisiana
Master of Science Accounting
Bachelor of Science Accounting / C.P.A. Candidate

University of South Florida, Tampa, Florida

PRWRA Kathy Hadley - Kathryn Hadley & Associates - E-mail: khanda2001@aol.com

Drew Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

OBJECTIVE

Executive position or business opportunity applying organizational development experience, CFO success, sales and marketing background to achieve the financial goals of the company.

20 years of successful managerial, strategic business planning, and financial management experience in executive positions serving organizations with extensive acquisitions and sales, multiple entities, divisions, joint ventures, corporations, limited and general partnerships in various states and sales of up to $400 million annually.

SUMMARY

• Skilled in all aspects of business development, sales and marketing, capitalization and funding, operational management, staff development, training procedures, major account and territory management, client relations, organizational audits, management information systems coordination, high tech business integration, and financial analysis of acquisition / divestiture opportunities.
• Financial management skills include integrating buying and selling systems, resource allocation, developing productive relationships with banks and investment firms, accounting department training, supervision, and organization, development of financial analysis, control, and reporting systems, conducting and overseeing audits and profitability studies, cash flow management, negotiating financing, strategic planning, making business policy recommendations, tracking financial performance, and forecasting capital requirements.
• Well-developed communication skills demonstrated through production of concisely written business communications, training and motivational speaking, presentation skills, ability to produce in-depth proposals and reports, and expertise in business communications.
• Experienced in consulting, media and public relations, project management, business plan development, advertising and marketing campaign coordination, and board-level negotiations.
• Knowledgeable in computer operations and applications including various operating systems, databases, spreadsheets, contact management software, billing and invoicing systems, custom and off-the-shelf accounting packages, office application and word processing programs, Internet, and E-mail.
• Consistently noted by senior management, partners, staff, auditors, legal counsel, board of directors members, and key clients for superior detail-oriented management skills, ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to solve organizational problems with innovative solutions.

PROFESSIONAL EXPERIENCE

Jaybird Recreation, Buffalo, NY
1998 - Present
Chief Financial Officer
• Managed and directed a wide range of strategic planning, financial analysis, and organizational management functions for an entity with seven stores in two states and annual sales in excess of $100 million.
• Completely reorganized accounting department, ensured standards of performance and qualification for financial personnel, made recommendations concerning business policy, resource allocation, and strategic planning activities to improve bottom-line financial performance, and implemented control and reporting systems to adequately monitor and provide financial insight into business operations.
• Coordinated activities of outside audit firms, computer systems vendors, and financial / legal services required by firm and managed the firm's personnel and human resource requirements.

Helix International, Buffalo, NY
1994 - 1998
Vice President / CFO
• Worked closely with owners to develop a viable financial and operational strategic plan and managed activities of corporate legal counsel, accountants, insurance brokers, banks, manufacturers, retail lenders, flooring companies, and employee benefits administrators for five entities with annual sales of nearly $100 million in four states.
• Restructured all entities and their ownership, managed all acquisitions and sales of dealerships, initiated intensive profitability studies, and implemented fundamental operational changes in all entities.

Industrial Chemicals, Inc., Syracuse, NY
1992 - 1994
Vice President
• Coordinated and directed all requirements for financial analysis, planning, control, and reporting systems, made recommendations regarding business policy, resource allocation, and activities to improve the financial performance of an entity with 16 stores in three states and annual sales of $30 million.
• Successfully restructured cash management and control systems reducing short-term financing requirements by $400,000, forecasted capital requirements, evaluated alternative financing methods, consolidated banking relations, and maintained and negotiated new financing contracts.

SFB Corporation, Rochester, NY
1990 - 1992
Chief Financial Officer
• Managed all accounting, financial, personnel, and computer systems activities for a combined group of entities with two trusts, six joint ventures, four "S" corporations, and over 60 limited and general partnerships with over $125 million in assets throughout five states. Negotiated over $50 million in new loans.
• Supervised relationships with auditors, insurance brokers, banking institutions, computer vendors, and corporate legal counsel. Managed audits, cash and credit management, negotiation of lease and purchase agreements, quarterly and annual SEC compliant financial reporting, and human resource issues.

Maxwell Incorporated, Erie, PA
1986 - 1990
Corporate Controller / MIS Director
• Managed all accounting, financial, and automated systems activities for a consolidated group consisting of 10 entities with 19 divisions and annual sales in excess of $95 million and operations in 10 states, including audits, cash and credit management, transport rate negotiations, negotiation of lease and purchase agreements, staffing projections, budgets, forecasts, and proformas. Coordinated with executive management, internal auditors, and outside consultants on strategic planning, corporate acquisitions, and sale of corporate entity on two occasions.
• Personally led the research, design, and implementation of new communication and information systems as a result of rapid growth and governmental reporting requirements, and managed the integration of accounting and computer systems functions for three corporate acquisitions with operations in ten states, seven facilities, and combined annual sales of $34 million.

World Management Corporation, Buffalo, NY
1985 - 1986
Corporate Controller
• Directed all accounting and financial systems development for a consolidated group consisting of five entities, eight divisions, and annual gross sales of $25 million, oversaw intensive profitability and cost benefit analysis of all entities, divisions, and automated systems, managed shutdown of one entity and reorganization of parent company, and implemented annual audit and dealings with outside consultants relative to computer hardware and software changes, bonding, insurance, banking agreements, and litigation.

Goldman and Frank, Pittsburgh, PA
1984 - 1985
Staff Auditor
• Engaged in the audit of clients in oil and gas, real estate development and syndication, construction, commodity brokerage, and manufacturing industries throughout the region, and prepared tax information and filings for individuals, corporations, partnerships, and joint ventures.

Reed and Associates, Pittsburgh, PA
1980 - 1984
Acquisitions Analyst and Supervisor
• Supervised accounting and professional staffing requirements for property purchases and sales exceeding $450 million annually, analyzed purchase and sale agreements, managed evaluation of all capital, income, and expense items, engaged in analysis of purchase and sale agreements, engineering reports, and all other documentation for lease acquisitions, and evaluated economic the feasibility of prospective purchases.

CERTIFICATIONS AND LICENSES

• Certified Public Accountant (C.P.A.)
• Certified Managerial Accountant (C.M.A.)
• Private Pilot, Pursuing Instrument Rating

EDUCATIONAL BACKGROUND

UNIVERSITY of PHOENIX, Buffalo, NY
2001
M.A., Organizational Management

UNIVERSITY of PENNSYLVANIA, Pittsburgh, PA
1980
Bachelor of Science, Accounting

PRWRA Grant Cooper - Strategic Resumes / YWW - New Orleans, LA 70118 - yww@gs.net

Jean Adams
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

EXECUTIVE PROFILE

CFO-level executive with over 22 years of quantifiable achievement. Direct financial management and company development, achieving desired levels of growth. Combine expert visionary, strategic, and tactical financial expertise with strong qualifications in all areas of accounting that produce bottom-line results and financial strength. Instrumental in achieving significant cost reductions and revenue/profit improvements through reengineering, team building, and leadership expertise. Skilled negotiator and analyst. Acquisitions experience. Consistently employ an energized, participative management style encouraging motivation, teamwork, approachability, empathy, empowerment, and accountability.

• Budgeting & forecasting • Credit management
• Operations & financial management • Financial statement generation
• Margin improvement • Systems and process development
• Accounting & tax preparation • Acquisition due diligence & pricing negotiations
• High-level relationship management • Contract review & negotiation
• Customer retention strategies & discounts • Relationship & team building

EMPLOYMENT

SFB Architects, Duluth, MN
1982 - Present
CFO
CFO, 1992 - Present
Controller, 1990 - 1992
VP of Finance and Shareholder, 1988 - 1990
Bookkeeper / Office Manager, 1982 - 1988

Member of Senior Executive Team with full responsibility for strategic planning and leadership of all financial functions including A/R, A/P, payroll, billing, project reporting, cash management, financial statement production and distribution, tax planning, and preparation of operating and capital budgets. Instrumental in determining future direction, vision, and mission of firm. Manage financial resources for sustained market growth. Continually maintained checks and balances and internal quality control program. Maintained strong relationships with 5 other business unit leaders and 10 department managers, providing support when needed. Worked with outside accounting firm on year-end financial review and tax returns.

• Reduced billing cycle by 10 days creating more positive cash flow.
• Cross-trained staff so all have backups. Created a better and more supportive team environment.
• Instrumental in growth of company. During tenure, revenues grew from $3M to $12M and employees from 50 to 130.
• Selected hardware/software and directed installation of PC technology for general accounting, financial reporting, financial analysis, and purchasing that resulted in tremendous savings. Reduced manpower and decreased time to perform functions.
• Established credit and collection policy which reduced debt/equity ratio from 4.7 to 2.5.
• Refinanced long-term debt saving $20,000 over term and developed debt strategy.
• Negotiate with vendors achieving discounts and rate reductions.
• Participate in fee negotiations with clients resulting in increased revenues for firm.

CERTIFICATIONS

CPA

EDUCATION

University of North Dakota, Fargo
1984
BAC Accounting

Several continuing education seminars on Business Management and Accounting topics.

PROFESSIONAL ORGANIZATIONS

Member, Leadership Fargo Program, 2001-2002
Member, Professional Women's Network
Member, NDAICPA

PRWRA Linda Wunner - ahireimageresume@prodigy.net - Career & Resume Design - Duluth, MN 55811 - linda@successfulresumes.com

Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY

Senior financial manager with over 15 years experience providing strategic, business, financial, and operating leadership to start-ups, turnarounds, high-growth ventures, and major regional companies.

Management and Leadership Qualifications:

• Strategic Planning and Development • Corporate Finance, Treasury and Accounting
• Investment Presentations and Negotiations • Organizational Design and Development
• Efficiency, and Performance Improvement • Multi-Site Operations Management
• Profit and Loss Management • Information Systems and Technologies
• Human Resource Affairs and Teaming

PROFESSIONAL EXPERIENCE

HELIX DATA SYSTEMS, INC, Seattle, WA
1998 - Present
Executive Committee / Chief Financial Officer
Served as a member of 5-person Senior Executive Team directing strategic planning, development, operating management, financial affairs, marketing, and leadership of $43+ million wide area network integrator. Customers include tier two and tier one companies. Supervised 14 of 95 total employees. Managed budget of $43 million.

• Successfully organized, grew, and revitalized corporation. Developed cash management protocol allowing for reduced credit line interest expense through zero balance checking.

• Reengineered entire financial function, re-staffed with qualified personnel, redesigned core processes, and created a sophisticated organization providing meaningful financial data.

• Redesigned organizational structures and business plans. Introduced personnel and executive incentive plans to enhance performance, quality, efficiency and bottom-line profitability.

GOLDMAN & COMPANY, Tacoma, WA
1993 - 1998
Senior Managing Accountant
Directed all accounting, financial analysis, financial reporting, budgeting and business planning activity. Emphasized managing clients with limited internal control functions, redirecting internal controls to comply with GAAP. Evaluated proposal projects to assess risk and ROI. Oversaw corporate and individual taxation with emphasis on tax and management services. Performed various audits and reviews of client financial data.

REED MEDICAL SYSTEMS, Tacoma, WA
1992 - 1993
Chief Operations Officer
Managed 42 employees, maintained inventory, oversaw purchase ordering, and made all decisions relating to company operations.

REED MEDICAL SYSTEMS, Tacoma, WA
1988 - 1992
Financial Officer
Prepared financial statements; supervised A/P, A/R, and payroll operations.

EDUCATION

Tacoma State College, Tacoma, WA
Accounting Curriculum

Annual participation in continuing educational courses as prescribed by professional duties.

AFFILIATIONS

OPTIMIST CLUB - Current President, Former Vice President, Former Treasurer
CHAMBER OF COMMERCE - Active Member

PRWRA Laurie Roy - PRWRA President - http://www.prwra.com - laurie@prwra.com

Renee McEvoy
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

CAREER SUMMARY

Certified Public Accountant with experience in management of diverse accounting portfolio, incorporating budgeting, financial reporting, financial modeling, tax, and MIS systems. Additional experience in treasure, trusts, partnerships, mergers, acquisitions, project accounting, and auditing, combined with in-depth understanding of state and federal regulations, policies, and procedures governing finance and taxation.

AREAS OF EXPERTISE

• Asset Disposition • Cash Management • Corporate Development
• Asset Management • Internal Controls • Risk Management
• Financial Analysis • Due Diligence • Audit Controls
• Project Financing

EDUCATIONAL BACKGROUND

California University
Bachelor of Science, Accounting
Magna Cum Laude

CERTIFICATION & PROFESSIONAL LICENSES

• Certified Public Accountant
• Certified Computer Professional & Associate Computer Professional
• Microsoft Certified Professional

PROFESSIONAL EXPERIENCE

Greenleaf Corporation, Reynolds, CA
1993 - Present
Chief Financial Officer
Managed financial reporting of debt and equity of $55 million organization, with full accountability for ensuring precise administration of financial statements, recurring costs, and financial forecast reporting.

• Presented recommendation to directors to expand a product line to increase sales during critical seasonal downturn, resulting in increased profit margin of 55%.
• Solicited new line of credit through financial institution to secure increased limit of $2,500,000 with reduced rates.
• Streamlined and reengineered cash management systems and policy to enable prompt recovery of all receivables to meet cash requirements of payroll and vendor commitments.
• Provided training and development for new accounting personnel, with direct supervision of 12 clerical support staff and 6 professional associates.
• Led professional associates in developing and implementing strategic, financial, legal and negotiation expertise for corporate development initiatives encompassing mergers, acquisitions, joint ventures, and technology licenses.

PRWRA Colleen Newman - Acclaimed Résumé Writers - resumewriter@iinet.net.au

Devin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

TECHNOLOGY INDUSTRY EXECUTIVE
General Management … Operations … Project Development

Highly driven, fast-track MIT-graduate with track record of start-up, accelerated growth, turnaround, joint venture, international relations, and acquisition success. Built top performing, award winning integrated marketing agency servicing Fortune 100 and emerging e-commerce companies domestically and internationally. Captured market share within nation’s top ten of transactive content integrators (Forrester Research, 1999) against rapidly emerging competition through expertise in:

· Competitive Market Positioning
· Internet Technology
· Operations Management
· Marketing & Business Development
· Strategic & Business Planning
· Budgeting, Pricing & Cost Control
· Relationship Building
· Quality & Performance Optimization
· Team-building & Leadership
· Contract Negotiation

Profiled in 30 industry-leading publications for expertise, leadership, and innovation
Finalist in Ernst & Young’s “Entrepreneur of the Year” award, 1999

Professional Experience

MEDIA XYZ , INC., New York, NY—Chairman and CEO
1995 to 2001
Achieved rapid expansion within short timeframe after founding company in 1995. Built company from ground zero to $12 million in 6 years with no initial outside funding. Core business entailed Web Content Creation, Interactive Advertising, and Systems Integration. ”End-to-end” strategy positioned many Media XYZ clients as industry leaders within their field. Representative clients included: Microsoft, AlwaysOn Software, Worth Interactive, Ameritrade, Oracle, IBM, Lloyd Webber, American Express, Deutsche Bank, Swiss Bank, HIP, National Geographic, Sony, Pitney Bowes, iAnswers, and Janssen USA.

Team-Building & Operations Management
· Attracted and retained award-winning designers through collaborative and challenging organizational culture.
· Directed multi-site and international operations; capable of managing staff of up to 400.
· Developed and instituted management processes and procedures in all three offices, streamlining daily communications and operations, increasing efficiency, and ensuring project deadline compliance.
· Provided pro-active, decisive, and hands-on leadership within volatile industry.

Finance & Technology
· Introduced vendor bidding to cut overhead by 15 %.
· Structured and negotiated strategic alliances and acquisition to further strengthen financial position and customer satisfaction through broadening of services and resources.
· Designed and implemented (then) cutting-edge “Media XYZ Client Extranet”; integrated project tracking and accounting system to accommodate international clients.
· Recognized for use of innovative Internet technology rendering competitive edge for clients.
· Served on Microsoft Internet Advisory Board from 1997 to 1998.

Marketing & Business Development
· Led high-powered negotiations with Microsoft for the successful award of launching Windows XY in 1996. Exceptionally innovative designs and aggressive approach played instrumental role in securing account. Project included high-impact, multimedia presentation to Bill Gates.
· Used visionary talent with keen eye for new opportunities; identified chance to redefine corporate strategy and capitalize on integrated services in response to increased competition from mainstream competitors.
· Implemented four-stage development methodology including cross-functional specialists teams and directed company through consequential accelerated growth, capturing a 73% annual growth rate.
· Instituted growth strategy comprising penetration of existing client accounts through cross selling of additional services, favorably impacting bottom line and gross margins.

A & B INTERNATIONAL, Los Angeles, CA—Manager of Publicity (‘94-‘95); Auditor (‘92-‘94)
1992 to 1995
COMPACT, Houston, TX—Systems Engineer (Secured employment following internship.)
1988 to 1991

Consulting Engagements

INSIDE OUT, INC., Beverly Hills, CA
2001 to Present
Recruited by president as CFO with full P&L responsibility to manage fast growth and improve poor cash flow of pharmaceutical meeting and event management company.
Key accomplishments:
· Increased annual contracted revenue from $12 million for 2000 to $19 million for 2001 within 2 months.
· Remedied cash flow difficulties by evaluating and renegotiating $8 million key contracts.
· Created new revenue streams by introducing new service offering and by negotiating and establishing joint venture.
· Successfully negotiated with banks to establish company’s line of credit.

NY INVESTMENT COMPANY, LLC, New York, NY
2001
Project Manager for company with combined $5 billion fund.

TECH COMPUTER, New York, NY
1995
Frequent public appearances by conducting Internet Business Seminars. (Listing available.)

Education

Diploma: “The Birthing of Giants”, (Executive Leadership Program), MIT, Cambridge, MA 2001
Degree: B.B.A., Emphasis in Business and Finance, Texas A&M University, College Station, TX 1991

Publications and Awards

Publications:
· Co-authored: Smith, A.M., “Chapter 3: Web Site Infrastructure and Hosting.” Buying Web Services: The Survival Guide to Outsourcing. New York: John Wiley & Sons Publishing Co., 2000, pp. 85-123.
· Listing available of all company and personal publicity obtained.

Awards: Received 15 prestigious industry awards, including: Webby Award (2000); Ad Tech Award (2001); Golden Pencil Award (2001).

Ilona Vanderwoude - ilona@CareerBranches.com - http://www.CareerBranches.com

Casey Catello
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY

Professional experience reflects over 20 years of creative leadership and visionary capacities in complex, competitive, and highly regulated manufacturing industries. Have established strategic plans, developed systems and operational overhauls, lead numerous reorganizations to enhance growth opportunities in which corporate image was transformed and profitability was re-established. Established European subsidiary and staffed with local personnel to enhance overseas business. A keen eye for detail has placed me in high profile assignments responsible for all aspects of business development, operations, finance, marketing, sales, recruitment, risk management, negotiations, construction modification, and facility expansion. Leadership has been sought by domestic and international operations, to work in both non-union and union based organizations.

ACADEMIC CREDENTIALS

Awarded a Bachelor of Science Degree in Mechanical Engineering. Have enhanced academic credentials with professional training and experience in quality assurance, manufacturing regulatory compliance, organizational design, new product development and market introduction, technology systems and implementation, union and non-union management, performance improvement, and conflict resolution.

PROFESSIONAL OBJECTIVE

Skills and experiences support a variety of leadership capacities, such as Chief Executive Officer, Chief Operations Officer, or Director of Manufacturing.

SELECTED ACCOMPLISHMENTS

• Identified untapped market niche and negotiated strategic license agreement to acquire technology to develop new products; $500K investment yielded untold millions in niche-market revenues.
• Understanding of customer needs and marketplace direction, led to new product development that now accounts for 50% business.
• Served as key liaison between workforce and senior management to recover $1.2MM annually in lost business and turn re-supply division to a more productive 85% on-time performance.
• Strong analytical skills were foundational to the identification of productions glitches that were causing 15% error in production and large quantity of return parts; resolve issue with implementation of regulatory standards for quality and testing; rejects and re-run work was reduced to less than 5%.
• Led company through re-organization that resulted in a single $100MM entity being divided into three separate business unites, efforts lead to more concentrated management, product development, production, and sales growth.
• Worked with department heads to clearly articulate job expectations and position descriptions, new employee turnover dropped from 20% to 5% as personnel began to clearly understand their role within the larger objective.

CAREER HISTORY

Indiana Mills and Manufacturing, Incorporated
1985 - 2001
Chief Executive Officer
• Negotiated airbag agreement to provide IMMI an expanded market opportunity that was previously unavailable and built Crash facility to provide our customers a place to test their vehicles and to prove out our new products that were under development.
• Worked closely with Chairman of the Board to establish a Board of Advisors and to staff with outside business men to bring fresh thinking into our plans to market new products
• Established a subsidiary in England and staffed with local business people to enable IMMI to hold onto existing overseas business and to expand into markets that were not available to us from the USA.
• Divided IMMI into three separate divisions and hired Business Unit Managers for each division to provide new focus to the individual business areas that we were unable to provide when we were trying to manage a large business of $100M+. Each division was given P&L responsibility and all of the tools necessary to get the job done. The divisions were still responsible to the corporation for achievement of corporate objectives.
• Authorized Director of Plant Operations to begin implementation of Lean manufacturing systems on the shop floor with the objective of 33% reduction in product labor cost.
• Provided focus to our Directors through a 10 year period of high growth (17% annually) to control expenses and still permit growth with the objective of achieving our targeted net income of 10% being successfully met.
• Managed flat-line organization consisting of 13 Directors and 3 Business Unit Managers. This flat-line organization, while taxing to me personally, provided each department head an opportunity to quickly air his views on pressing issues and to get decisions and resulting action quickly.

Chief Operating Officer
• Recognized a problem that existed in getting new products developed and into the marketplace. The tyranny of the urgent kept our engineers from focusing on the products that we needed to perpetuate our future.
• Reorganize Engineering and Sales/Marketing departments in line with Addizes philosophy, separated R&D from Application/Product Engineering and separated Sales from Marketing. Enabled engineers to focus only on assigned tasks and enabled Marketing to focus on the future rather than the present.
• Authorized establishment of Value Analysis group to address material costs with the result of $500,000 in annual savings. This program was ongoing and was established in the early 1990's and is still going on today with equal success. This group has the authority to address engineering changes, material changes, procedural changes, etc., all in line with good quality practices.
• Negotiated license agreements on three retractors and two buckles with a large, multi-national seat belt manufacturer. This gave IMMI access to state-of-the-art technology for these products and enabled IMMI to compete with other, larger seat belt manufacturers without the high cost and long time involved in actually developing these products ourselves.

Director of Plant Operations
• Negotiated purchase agreement with Australian company for the purchase of retractor components to enable IMMI to begin supplying our Heavy Truck customers with three-point seat belts. This company agreed to sell IMMI their tooling for this retractor and to license the product to us. They were planning to discontinue production so we had to try to project the usage of a product that had not been previously sold in our markets and to try to protect our supply until such time as IMMI could get into production in the USA.
• Oversaw the construction of a new facility in Westfield to combine the production and offices of our company which was previously spread out in 7 different buildings in Carmel. The building was constructed in less than a year and our move was made without any loss of production.
• In view of major cash flow problems in the late 1980's, I lead a team of materials people to put tighter controls on the planning and purchase of production items and simultaneously made moves to increase production and the result was a steady improvement of cash flow and a great improvement in on-time shipping performance.
• Hired Materials Manager to come in and take control of the production planning, production control, and purchasing functions in an effort to ensure that we had the components when we needed without excess
• Implemented uniform procedures for purchasing department to increase Professionalism

Marketing Manager of Marine Products
• Addressed the Marine product line with the purpose of limiting the number of products that were to be stocked, instituted a line-item forecast and worked with our manufacturing group to ensure that products were made in accordance with our forecast; improved shipping performance to the Marine customers.
• Worked with distributor customers of Marine products to set up stocking programs. Negotiated special pricing for "early bird" ordering and shipment at our convenience.

FMC Corporation
1966 - 1985
Marketing Services Manager
• Worked with our 7 Service Centers to determine where we were losing business to our competitors due to inadequate inventory of popular items. Identified these items and implemented a line-item forecast. Made a presentation to the Group VP requesting permission to implement a plan to increase our inventory in line with this forecast. Worked with our manufacturing group to implement this forecast. The result was an increase in our annual sales of about $1.2M.

Manager Production Planning
• In view of cost and production problems, I developed long range forecast and justification for a new facility in Morganton, NC to produce conveyor chain that was currently being produced in Indianapolis.

Distributor Coordinator/Application Engineer
• In view of high product rejects (around 15%) and customer returns on our welding line for our welded steel chain products, I developed and implemented a standard, including sketches, for welding setup, running, and inspection. This standard was developed using industry accepted practices and some in-house testing. The result was a reduction in rejects to less than 5%.
• Because of logistics problems in welding sides for the railcars that were being produced in our Charleston, WV facility. Conceived and designed an assembly line that consisted of large carriages to hold the sides and a return line whereby these carriages could be hoisted overhead and returned to the start of the assembly line. The result was to free up about 10,000 square feet that was useful for other production purposes.

PRWRA Richard A. Lanham - Regional Manager, RL Stevens & Associates - rlanham@rlstevens.com - http://www.myexecutiveweb.com/rlanham

Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SENIOR EXECUTIVE PROFILE

Non-Profit Fundraising Activities / Growth & Development Strategy / Vision & Leadership /
Financial Management / Strategic Alliances & Partnerships / Quality Customer Service

Seasoned executive with significant operational experience within non-profit industries including environmental and educational organizations. Expansive, entrepreneurial thinker with outstanding record of achievement implementing new business strategies, delivering innovative solutions, and facilitating non-profit fundraising operations. Possess solid business skills, versatile attitude and prompt organizational and multitasking abilities as well as strong problem solving abilities, can identify issues, research solutions and make effective decisions. Resourceful, intuitive communicator, readily establishes trusting rapport with colleagues and customers alike.

• Outstanding success developing and maximizing key strategic partnerships with major gift donors and customers to increase gift support and enhance visibility.
• Exceptionally well organized, with track record that demonstrates self-motivation, creativity, and initiative to achieve both personal and corporate objectives.
• Effectively use an empowering, participatory management style that breeds accountability, teamwork, and continuous improvement.

PROFESSIONAL EXPERIENCE

GENESIS, INC, Dallas, TX
2000 - Present
Chief Operating Officer
Educational non-profit organization providing curriculum materials and instructional programs in literacy, mathematics and science at elementary, middle, and high school levels, reaching over 200,000 students each year throughout the nation.

Direct business plan development, including long and short-term strategies and fundraising activities from foundations, individual donors, and corporations. Develop critical relationships with educational institutions and schools to assist in donor cultivation and stewardship. Accountable for total P & L for entire organization; manage and implement strategies for organizational expansion and infrastructure development including board development, operational policies and systems, annual budgeting, personnel management, and programmatic planning. Supervise staff of 8.
• Instrumental in organization obtaining 'Seal of Excellence' from the Maryland Association of Non-Profits; granted to well-managed, responsibly governed organizations that are deserving of public trust. Became one of the first organizations in the state to earn this distinction.
• Increased operating budget from $650,000 in 2000 to $2.3 million in 2003; collaborated with Director of Development to develop strategy plans and budgeting process which ultimately secured 3-year commitment from Board for funding.
• Served as key internal and external liaison and coordinator for ongoing program activities within the organization. Sold 'contracts' to public and private school systems through direct mailing and cold calling efforts resulting in submission of proposals worth $50,000 in revenue for 2003.
• Effectively managed annual budget planning, which resulted in cost-effective operations; adjusted to economic climate and changes in the market, resulting in reduced expenses by $87,594 in 2001 and under budget expenses by $321,785 in 2002.

DALLAS CONSERVATION ALLIANCE, Dallas, TX
1996 - 2000
Executive Director
Non-profit organization dedicated to the conservation of whales and their ocean environment through research and education.

Managed and coordinated organizational and programmatic activities. Provided analysis, implemented strategic plans, and proactively advised regarding various issues and projects. Supervised 10 administrative staff members and volunteers. Executive Management Team member.
• Achieved budget growth from $500,000 to $1,500,000 within 3-years by creating effective operating and program budgets, and successfully managing cash flow.
• Developed and implemented cost controls which decreased spending and turned a $122,275 loss into a $246,000 profit within 2-years.
• Served as head liaison to Board of Trustees; actively participated in decision making and establishment of policies, which enabled overall forward progress of the Institute.
• Increased development activities and established new markets such as merchandising through the Internet, donor mailings, and advertisements.

FRANKLIN, INC, Minneapolis, MN
1993 - 1996
Sales Representative
$1.2 billion manufacturer of high quality coated papers.

Influential specialty sales representative team member within the pressure sensitive and release papers division. Key point person for customers, manufacturing and technical department regarding new product development, application analysis, problem solving, and customer 'beta-site' testing.
• Accomplished $9 million in sales for 2 specific products; effectively managed major national accounts by ensuring product satisfaction and providing outstanding customer service.
• Increased revenues 11% and volume by 13.5% during 1993-1994; improved account base by 24% in 1995, which added $250,000 in revenues.
• Contributed in development of new testing procedure for measuring adhesion to corrugated surfaces. Test procedure is currently used as standard quality control for all adhesives.

EDUCATION

Texas State University
1993
Masters, Business Administration
Honors: 1st place, Douglas Prize recipient - Business Plan Competition

Blake College
1987
Bachelor of Arts, English Literature
Attended numerous fundraising and non-profit operational workshops through the Association of Fundraising Professionals and the Texas Association of Non-profits (2000-present)

TECHNICAL SKILLS

PowerPoint, Access, Internet, E-Mail, Excel, Outlook, Microsoft Word

PRWRA Denette Jones - Jones Career Specialties - Boise, Idaho 83706 - http://www.jonescareerspecialties.com - denette@jonescareerspecialties.com - (208) 331-0561 - (208) 361-0122 fax

Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

EXECUTIVE MANAGEMENT - CHIEF OPERATIONS OFFICER

Professional experience reflects over 15 years of creative leadership and visionary capacities in complex, competitive, and highly regulated manufacturing industries. Have established strategic plans, developed systems and operational overhauls, lead numerous turnaround ventures, spearheaded Joint Ventures, and transformed corporate image as profitability was re-established. A keen eye for detail resulted in high profile assignments responsible for all aspects of business development, operations, lean manufacturing, finance, marketing, sales, recruitment, risk management, negotiations, and facility utilization. Leadership has been sought by domestic and international organizations, to work in both non-union and union based organizations, with over 1,400 personnel and revenues in excess of $1B.

SELECTED ACCOMPLISHMENTS

Executive Management
Served as Senior Operations Executive for three top tier providers of parts and products within the automotive and telecommunications industries
• Managed sales, marketing, research & development, manufacturing, business planning, and personnel
• Developed product campaigns to expand business line and acquire business previously held by competitors, key accounts were: General Motors, CAMI, Suzuki, Ford, Mazda, Kia, Daewoo, Hyundai, Ssangyong, Samsung, Hanaro/Korea Telecom, Nortel, Powercomm, and KTF
• Established marketing campaigns directly to targeted companies to acquire large accounts of $583M
• Directed teams to achieve a 40% increase in Joint Venture Sales, resulting in revenues of $752M
• Provided 'standard of excellence in performance' in every position, exceeded goals and expectations

Finance
• Established 'new generation management strategies' for Korea's leading telecommunications equipment manufacturer, with full P&L for all operations and annual sales of $308M
• Served as point of contact for decisions to reduce workforce by 35%, reduced break even costs for all projects by as much as 20%
• Re-engineered budget, collections, payback & ROA to protect assets during 50% loss in sales volume
• Re-negotiated supplier contracts to reduce/defer annual materials delivery by 60%
• Established protocols to achieve TL-9000 & ISO-9000, recognizing these classifications as critical to corporate credibility and establishment of future revenue-generating contracts

CAREER HISTORY

Mercury Corporation
2001 - 2003
Chief Operations Officer
• Provided executive operational leadership to production, sales, marketing, and product development teams for nations (Korea) leading information/telecommunications provider
• Lead Mercury to become the first telecommunications company in Korea to achieve TL-9000
• Held multi-continent supervision for two plants and two technical centers (Korea & India)
• Successfully managed a business planning and investor relations campaign that lead to the divesture and partnerships of a diverse portfolio, which included strategic relationships between senior management and share holders (Carlyle, Citi, and Prudential Groups)

Delphi Automotive Systems
1997 - 2001
Vice President /Global Director GM
• Designed and implemented a five year business plan to achieve growth initiatives: provided process and organizational design plans for sales, marketing, technology roll out, service, quality, logistics, and business development
• Aggressively pursued global contracts with Hyundai, Daewoo, and Kia
• Seized the opportunity created by Korean economic crisis to consolidate business with Daewoo Motor and acquire Daewoo and Kia entities, resulting in significant increase in market share
• Set standards and procedures to achieve global excellence in customer satisfaction, through the implementation of "Voice of the Customer" and "Customer Excellence" programs

Delphi Packard Electric Systems
1991 - 1997
Managing Director/Country Manager GM
• Served as point person for two multi-national Joint Ventures that provided wiring harness components for Shinsung Packard and mechatronics components for Daesung Electric for Hyundai/Kia/Daewoo
• Held full P&L for Korean Operations, directed 1,460 personnel and led sales in excess of $221M
• Established strategic relationships with suppliers to reduce service and materials costs by $2M per year
• Crafted $150M joint venture for Delphi through manufacturing capital intensive products to leverage and capitalize economies of scale, expanded customer base to include all Korean OEM businesses, and secured $44M in new business
• Promoted from Business Development Manager to lead Korean component facility through organizational overhaul, which resulted in the attainment of the QS9000 Global Quality Systems
• Sought by corporate leadership to move from Manufacturing Superintendent to role as Business Development Manager, responsible for 'new plant expansion' in Indonesia, India, China, and Poland
• Held over all P&L for maquiladora production plant (in Mexico), with multi-departmental re-organization of a 450-member workforce which included but was not limited to: 40% facility improvement, performance enhancements, inventory reduction, 20% assembly cost reduction, implementation of lean manufacturing practices, and annual sales growth to $70M

Ford Electronics Division
1985 - 1990
Manufacturing Engineering Manager
• Sought by senior management to move from Business/Strategic Planning to this position, in order to develop plans for electronic manufacturing plants, that became the global footprint for seven global operations, processes included: quality, cost, delivery, technology, human resources, engineering/process benchmarks
• Turned around Ford Electronics division through process improvements and competitive pricing. Company was behind its competition in design, manufacturing, and cost
• Developed marketing strategies and sold Driver Information Products to Engineering/Purchasing departments of Ford Motor Company (US and European Divisions) and Mazda
• Conducted research of competitors and correspondingly established cost programs and product pricing to ensure optimum market potential in price and technology: efforts increased annual sales revenue by 11% to consistently exceed goals and drive annual revenues beyond $340M
• Demonstrated successes in business case development for investments in new Ford businesses. Exceeded capital project targets (ROI, IRR and payback)

PRWRA Richard A. Lanham - Regional Manager, RL Stevens & Associates - rlanham@rlstevens.com - http://www.myexecutiveweb.com/rlanham

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFESSIONAL OBJECTIVE

Vice President of Manufacturing, Chief Operations Officer, or Director of Global Business Strategies.

SUMMARY

Business development professional with over 20 years experience in national/international business development with Fortune 100 manufacturing and telecommunication service provider. Responsibilities included design of product, systems design and implementation, capital facilities and equipment, and financial analysis. Management responsibilities included multi-site supervision of 2300 personnel, P&L of annual budget in excess of $100M, project supervision in excess of $350M, and implementation of ISO compliance for all national facilities.

Diplomatic Leadership Skills were foundational to overseeing product development, manufacturing, finance, marketing, sales, risk management, raw materials utilization, and cost containment. Cost containment strategies and departmental overhauls provided first year savings ranging from $138M to $250M.

FUNCTIONAL STRENGTHS

• Discerning business sense for organizational efficiency.
• Orchestrated operational plans within numerous international environments.
• Strong analytical skills able to solve problems resourcefully.
• Expert implementor of quality control and standardization of procedures.
• Customer driven executive with an intuitive sense for what will sell and how to serve.
• Seasoned professional with internal and external negotiations.
• Initiator of change to increase profit, revenue, and productivity.

SELECTED ACCOMPLISHMENTS

• Led conversion and assimilation of two existing engineering organizations into unified systems, standards, and tools to reduce costs by $2.3M per year.
• Held Profit & Loss responsibility for capital budget of $104M, while managing program increases of 100% year over year.
• Served as point person for global ISO 9002 certification in an organization with over 2300 employees. Efforts led to receipt of Malcolm Baldridge Award from the President of the United States and laid the foundation for SBC to compete globally.
• Designed and coordinated the Business Process Analyst Group, which established prioritization policies for organizational expenses in all departments based on Return On Investment projections. Cross-departmental planning and coordination led to shared expense solutions that resulted in savings of $138M in the first 12 months.
• Diplomatic leadership was sought by corporate management when across-the-board downsizing demands of 10-15% were levied in the region. Developed plan to assess employee value, skill, and marketability. Personnel were notified of their "retained, risk, or off payroll" status and reduction was completed within 30 days.
• Managed a team that identified duplicate/redundant functions and development systems/performance enhancements measure to overhaul inventory control, provide cost savings of $250M per year, and reduce workforce from 2300 to 1800.
• Established strategic plan to "spread shared expenses" for systems overhaul through out respective departmental operating budgets: identified $1.8M worth of expense reductions to fund the new system, resulting in immediate capital reduction of $16.1M.
• Implemented process to convert 700K engineering records from paper to digital format, unified 28 systems into three integrated programs, reducing "re-work" by 38% and capital expenditures by $64.4M per year.
• Design automated monitoring system for Just In Time measurements of steel manufactured products. Product (steel) was 1800 degree Fahrenheit moving at 4300 feet per minute and production accuracy was provided to within .001 inch.
• Developed criteria to determine value and redundancy of suppliers, negotiated strategic partnership with "preferred provider" based on volume discounts, reducing number of suppliers from 2000 to 300.

EMPLOYMENT HISTORY

SBC Communications, Chicago, IL
1998 - Present
Territory Manager Network Engineering Services Central Region

SBC Communications, Chicago, IL
1996 - 1998
Manager - Information Technologies

SBC Communications, Atlanta, GA
1990 - 1996
Manager

SBC Communications, Chicago, IL
1985 - 1990
Building Engineer

Industrial Steel Company, East Chicago, IN
1974 - 1985
Project Engineer

ACADEMIC CREDENTIALS

Awarded an Executive MBA in Manufacturing Technology. Graduate credentials are supported by a Bachelor of Science Degree in Civil Engineering and an Associate of Applied Science Degree in Architectural Technology. Have enhanced academic and professional skills with additional training in leadership development, management, negotiations, computer business applications, finance, communications, manufacturing regulatory compliance, business and ethical conduct, and conflict resolution.

PRWRA Ric Lanham - rlanham@rlstevens.com - RL Stevens & Associates - http://www.interviewing.com

Devin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

OBJECTIVE

Position where highly effective technology management experience will add to profitability.

PROFILE

· Strong background in IT management combines experience as CIO and VP, Information Technology, with ability to develop and deploy IT plans that achieve strategic business goals.
· Built global infrastructure that enabled revenue growth from $200 million to over $900 million while only doubling headcount as CIO and VP at Max Development (1997-present).
· Wrote business plan that led to explosive growth and profitable corporate sale as Director of Technical Services at Reliant Integration Services (1995-1997).
· Expert in change management. Designed infrastructure in less than 90 days to integrate offices in UK, France and Germany, for first-year revenue of $110 million (1999).
· Experienced building, leading and motivating teams of up to 125 productive employees.

EXPERIENCE

Chief Information Officer: Max Development, Inc., San Francisco, CA
1998-present
Set information management strategy and direction for rapidly growing international construction company, with $900 million in 2000 revenue. Direct four departments.
· Manage systems development, deployment and operations. Define and implement all infrastructure. Manage all internal and outsourced projects within approved budgets.
· Successfully deployed IT infrastructure to enable expansion into Europe, rapidly becoming region’s fifth-largest firm in specialty contracting niche (world’s largest since 1998).
· Led team in defining business process and selection of ERP solution (SAP and Oracle). Led selection and setup of enterprise IDMS (integrated document management system).
· Defined e-commerce vision for online bidding and purchasing. Partnered with GAP and other industry leaders to secure 10% in estimated annual savings via group purchasing leverage.
· Developed and deployed intranet and Internet sites. Enabled access to critical job-site data (reducing travel for project managers) and intake of 30,000 job candidates (slashing HR costs).

VP, Information Technology: Max Development, Inc., San Francisco, CA
1997-1998
Designed and deployed global network infrastructure and five-year plan for IT.
· Saved 20% (more than $400,000) in annual long distance and frame relay services by negotiating international contract with MCI.
· Developed solution using Lotus Notes to deliver and track 25,000+ contracts annually.
· Designed and delivered business applications for offices in Chicago, New York and Paris.

Director, Information Services: Max Development, Inc., San Francisco, CA
1997
Led design and architecture of national network infrastructure. Worked with CEO to create long-term IT vision that resulted in tremendous time/cost savings and competitive edge.
· Involved design, installation and administration of LAN/WAN systems using NT, Novell, UNIX, Cisco and TCP/IP. Also developed Y2K plan (completed within 12 months).
· Lowered cost of ownership more than 25% by standardizing desktops and laptops.

Director, Technical Services: Delta Integration Services, Los Angeles, CA
1995-1997
Managed five departments providing installation, configuration, on-site technical support, network management and design services for this IT consulting start-up. Reported to CEO.
· Wrote business plan that included budget, business development and training programs. Played key role in growing revenues from scratch to $22.5 million in first year.
· Built infrastructure to support clients with Clarify CRM and other systems.
· Directed support of Fortune 1000 clients, including Sony, Roche Pharmaceuticals and Tandem Computers, as well as such public clients as City of Milpitas.
· Directly recruited over 100 employees, including 60 system engineers, saving approximately $1.5 million in recruiting fees.
· Designed and set up centralized call center for customer support and dispatch of service calls.

Regional Director, Technical Service: CompUSA, San Francisco, CA
1995
Managed all technical services in seven-state region, with $300-million P&L responsibility.
· Developed Northwest Region’s technical service operations. Responsible for budgeting and staffing for 10 service facilities. Supervised and trained technical management staff.
· Directed repair, network architecture and installations for Fortune 1000 clients. Produced highest profit margins of any region.
· Promoted from position as General Manager (1994). Directed retail, operations, technical and direct corporate sales for $30-million superstore, with up to 125 staff.
· Beat sales projection by 24% and increased gross margin by 3%.
· Promoted from position as Technical Service Manager (1993-1994). Oversaw P&L for service facility, as well as training and management of 10 technicians.

Prior experience as Technical Manager for United States Army, various locations worldwide (1982-1993). Promoted six times for outstanding efforts; served tour during Gulf War.
· Supervised 29 personnel in prototype facility. Developed and designed production inventory management database. Managed maintenance of standalone and networked equipment.
· Developed maintenance database, later implemented worldwide.
· Twice awarded as “Soldier of the Quarter.”

EDUCATION

· English and Mathematics course work: University of Alabama; William and Mary (four years). Completed 80% of BS degree requirements while working full-time in US Navy.
· Electronics course work: basic, intermediate and advanced electronic schools, US Army (three years, including 40 hours per week of 26-week advanced program).

PROFESSIONAL AFFILIATIONS

· Mega Group Information Technology Executive Program (1998-present).
· National Finance Management Association (1997-present).
· Society for Technology Management - STM (1998-present).

Kevin Donlin - kevin@gresumes.com - http://www.gresumes.com

Marion McLeod
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

EXECUTIVE-LEVEL INFORMATION TECHNOLOGY PROFESSIONAL
Vice President • General Manager

Positive, results-driven, and innovative individual with proven success in balancing operational efficiencies and business growth with client satisfaction, offering over 16 years’ experience in general management of world-class organizations within the IT industry. Take pride in ability to effectively combine corporate objectives and values with personal and professional goals and work ethics. Employ proactive management and strong leadership techniques to generate accomplishment-driven workplace environment, resulting in employee loyalty and customer satisfaction at all levels. Build and foster strategic business relationships with C-level executives, creating client loyalty and resulting increased revenues and bottom-line profitability. Possess extraordinary capabilities in the areas of:

New Business Development
Strategic Planning
Global Sales and Marketing
Consulting Services
Product Development
Product Launch
Customer Support
Personnel Leadership
Change Management
P & L Responsibility
Sales/Networking
Budget Administration

CAREER ACCOMPLISHMENTS

· Achieved astonishing successes in pioneering new business ventures and M&A activities for 5 multi-national corporations, including, StorageTek, Philips Electronics, Toshiba, AT&T and NCR.
· Possess 13 years experience effectively selling global solutions at “C” level, on direct and indirect basis.
· Served as General Manager for world-class, Fortune 100 organizations, consummating complex contractual partnership agreements. Remained responsible for continued administration of accounts valued at up to 1/3 of companies’ multi-billion dollar annual revenues.
· Cultivated and secured market share acquisition in support of global dominance in virtual storage and network tape automation solutions through application of exemplary skills in product development, life-cycle management, sales, marketing, and customer service.

1999 Chairman’s Award – Phillips Electronics; 1998 President’s Board Winner – Toshiba
1995/1996 Chairman’s Award – NCR; 1994-1996 Top Services Sales Director – NCR
1990-1994 Top Sales Performance Award – AT&T; 1983 – Member, United States Rugby Team

PROFESSIONAL EXPERIENCE

G-Tech Services, Data Storage Corporation
2000-2001
Vice President
· Directed all activities related to market share acquisition, through successful negotiation of strategic partnerships, supporting global dominance in virtual storage and network tape automation solutions.
· Maintain direct responsibility for managing $680 million in accounts, continuously exceeding personal and organizational performance requirements and revenue objectives.
· Incited team of 1,850 StorageTek associates to record performance through motivational training and incentive programs.
· Envisioned, designed, and executed a High Availability Service model by restructuring existing professional/support services, resulting in 6-point margin increase and enabling tactical solution sales.
· Led product launches and prolifically managed serviceability, life cycle, remote/onsite delivery, sales and marketing, e-solutions, financial performance, and customer satisfaction activities.
· Spearheaded and integrated personnel development programs, resulting increased levels of employee motivation, capability, and quality assurance and positively affecting gross profit margins.

Integrated Solutions, BIT Electronics
1999-2000
Vice President/General Manager
· Maintained P & L responsibility for winning start-up venture and partnership negotiations with Dell, HP, Sun, SGI, EMC, StorageTek, Lucent, Cisco, Force3, and ISVs for Philips Electronics’ $43 billion organization, resulting in 24% market share and $225 million in revenues in 1-year period.
· Leveraged universal practices of information and medical imaging technologies.
· Enhanced, instituted, and drove global activities, ranging from product development, network design, and systems integration to quality assurance and resolution of functionality issues, leading to world-wide market domination.
· Administrated activities and professional development of 195 team associates.

Computer Systems Division, Hardware Corporation
1997-1999
Vice President – Services and Support
· Governed change management efforts in support of Toshiba’s worldwide services call centers, achieving 200% increase in call volume in less than 2 years through design and execution of expanded outsourcing model supporting product development, manufacture, sales, and marketing.
· Negotiated and managed strategic partnership agreements with Unisys (global services), EDS (call center management), Solectron (depot repair), and 825 independent ASPs.
· Reduced spare parts inventory by 30%, transforming cost center to self-reliant profit center.
· Developed, restructured, and implemented procedural enhancements that resulted in increased operational proficiency, including focusing and revitalizing supply chain practices, account acquisition activities, and client loyalty and satisfaction ratings.
· Managed and directed activities of 178 personnel and oversaw $240 million operating budget for notebook, desktop and server products.

Services Sales & Marketing – Fortune Corporation
1994-1997
Director – Worldwide Customer Services
· Continuously surpassed organizational sales goals at 182% of quota for 3-year period and exceeded margin requirements.
· Designed and executed partnership processes for multi-vendor support services, utilizing channel partners, OEMs, systems integrators, ISVs, and non-servicing manufacturers.
· Constructed and developed highly qualified and extremely motivated team of 47 sales and marketing professionals.

Global Information Systems, Inc.
1990-1994
National Accounts Manager – Alliance Marketing Division
· Managed global relationship with Arrow Electronics, company’s largest distributor of AT&T networking and computer platforms, yielding $157 million in annual revenues.
· Positioned organization as top computer hardware vendor for distributor through innovative and strategic marketing solutions, creating increased product demand.
· Consistently exceeded account objectives in sales quota, asset management, accounts receivable, and client satisfaction.
· Proactively recruited distributors and master resellers, increasing shipshare of AT &T computer products and solutions by 29%.

Software Corporation
1986-1990
Senior Product Manager – Workstation Products Division
Corporate Financial Advisor – World Headquarters
District Sales Support Manager – Americas Field Operations
· Directed all facets of world-wide life-cycle management for INTEL-based PC technology from development center.
· Fast-tracked from District Sales to Senior Product Manager based on merit of continuous, overachievement of corporate and divisional goals, including generation of $845 million in revenues.
· Managed “Tiger Team” of 26 associates responsible for the product design, engineering, purchasing, manufacturing, distribution, pricing, and business planning activities.
· Exceeded target contribution margins by 12% on $569 million in global product sales.

EDUCATION

Master of Business Administration – International Business
Bachelor of International Business – Minor in Economics and Spanish
James Madison University, Harrisonburg, VA

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Chris Fong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

FINANCE AND GENERAL MANAGEMENT EXECUTIVE
International Business Protocol — Turnarounds — Team-Building

Management Executive with MBA and 14 years’ progressively responsible management experience. Expertise in turnaround and M&A management in highly competitive, global markets. Record of quickly integrating and revitalizing companies through:

· Strategic Planning
· Budgeting, Pricing & Cost Control
· Team Building & Leadership
· Information Technology
· Company-Wide Action Plans
· Contract Negotiations
· Implementing Best Practices
· Human Resources
· Finance & Accounting
· Cross-Cultural Communications

PROFESSIONAL EXPERIENCE

Fast-track, 14-year career with Mayne Group — a world leader in the steel industry headquartered in the UK, reporting $9.5 billion in sales and employing 47,000 personnel.
CFO AND ACTING PRESIDENT — Metal Works, Jersey City, NJ
1999 to Present
Recruited as CFO to manage integration of Metal Works — Mayne Groups’ newly acquired wholly owned subsidiary ($30 million, 120-employees). Sharing general management responsibilities with two other executives after upper management transition. Restructured and turned around company to profitability through development and implementation of company-wide action plan. Accomplished integration within few months. Achievements:
· Captured $1.5 million in savings within eight months through key role in instituting aggressive purchasing program.
· Ended union strike immediately after assuming role of president, acting as negotiation leader. Reached cost-effective three-year collective bargaining agreement.
· Selected and implemented integrated company-wide ERP business information system (Mapics) comprising sales, purchasing, inventory control, and financial and cost accounting support.
· Eliminated 20% of clerical jobs, rendering $175,000 in annual savings.
· Increased major production line productivity 100% by soliciting input from technical industry experts to enhance manufacturing performance.

Other accomplishments include:
Financial Management
· Realized $0.5 million profits in first quarter 2002 after losses of $2 million in 2001.
· Initiated and successfully negotiated refinancing of $15 million in bank loans from outside lenders to internal Mayne loan, resulting in 3% decrease in interest rate (from 8% to 5%).
General Human Resources
· Spearheaded cultural change through input from office and factory employees, instituting employee suggestion system and open-door policy.
· Thwarted lawsuit using mediation skills to reach agreement and settle out of court.
· Developed objectives-based performance measurement system as tool to create strong, cohesive teams, focused on common goals.
· Realized union relationship improvements through diplomatic negotiations.

FINANCE CONTROLLER — Lyon Steel Company, Lyon, France
1996 to 1999
Appointed Finance Controller for Lyon Steel Company, a $75 million French global market leader of plated steel for the battery industry, employing 500 employees; 50% subsidiary of Mayne Group at time of hire. Member management team, supervised staff of 25. Integrated Lyon Steel Company with Mayne Group and benchmarked with sister company in the United States. Achievements:
· Facilitated 100% acquisition by Mayne Group in1997.
· Played key role in successful turnaround from losses to profitability within one year by developing and implementing company-wide restructuring program.
· Authored business plan and developed and implemented system of key-performer indicators.
· Assumed project leadership for seamless Y2K preparation/Euro implementation transitions.
· Eliminated 15% of work force while maintaining operability, focusing on high-performers.

PLANT CONTROLLER — Mayne Group — Various sites, the Netherlands
1988 to 1996
Selected by senior management for prestigious position of Plant Controller in 1994 after proven abilities in increasingly responsible positions. Handled $1.5 billion Flat Products Division after various controlling assignments for 15,000-employee production site (1988 to 1992) and for $500 million Steel Processing & Trading Division (1992 to 1994). Directed 30 employees at largest of five product groups, consisting of three major plants with 2,200 employees. Key accomplishments in various positions included:
· Facilitated $200 million cost cut by compiling categorized data of cost reduction options.
· Reduced staff 10% for entire product group by initiating pro-active and creative cost reduction program following thorough financial and functional analysis.
· Handled communication with technical personnel: able to “translate” lingo and reach core issues.
· Joined international team, which led $200 million joint venture initiative with an Italian steel manufacturer.

EDUCATION, TRAINING, AND AFFILIATION

POST-MASTER’S CONTROLLERS PROGRAM (1993)
(Equivalent of American PH.D. Program)
VRIJE UNIVERSITEIT — Amsterdam, the Netherlands

MASTER IN BUSINESS ADMINISTRATION (1986)
VRIJE UNIVERSITEIT — Amsterdam, the Netherlands

ASSOCIATION OF PROFESSIONAL CONTROLLERS
The Netherlands — member since 1993

BOARD MEMBER
METAL WORKS

Computer proficiency: SAP/R3; Mapics; Windows; Microsoft Office: Word, Excel, PowerPoint, Project, Outlook; Internet research.

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Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

CREATIVE CONSULTANT

• CEO, Founder, and current President of a highly successful 13 year old company with accounts worldwide and nationally featured products and personnel.
• Highly qualified Aromatherapist and Licensed Massage Therapist with nearly 20 years experience in artfully hand-blending and manufacturing the highest quality bath and beauty products on the market.
• Specialist in research and development. Skilled Product Developer, from concept through design through extension of product lines - bath and massage oils, bath salts, body gels and lotions, linen sachets, sprinkles and candles, and a line of 14 authentic aromatherapy combinations.
• Wholesale manufacturer of private label product lines for national clients.
• Expertise in anatomy and physiology combined with hundreds of hours of worldwide academic research in the fields of herbology and aromatherapy. Studies of essential oils, production, distribution, and quality, completed in the US as well as in France and Egypt.
• Founder and former Owner of a relaxation retreat and stress management spa and the launching ground for the aromatherapy products.
• Public Speaker and Seminar Presenter on alternative therapy modalities and their impact on human physiology including aromatherapy, herbs, stress management, massage, "sound" health, and color therapy.

EXPERIENCE

Highland Corporation, Aspen, CO
1999 - Present
Owner, President, Custom Blender
Created, manufactured, packaged, and sold a variety of bath and beauty products to individuals through catalogs as well as through small and large retail outlets under personal and private labels. Clients also include spas, beauty salons, chiropractic clinics, massage and physical therapists, and upscale boutiques.

Sports Company, Denver, CO
1997 - 1999
Owner
Conceptualized, created and purchased men's clothing and specialty items for golfers, hunters and fishermen.

Helix Interiors, San Diego, CA
1989 - 1997
Owner
Created faux finish painting for interior designers and architects throughout California.

World Retreat Center, La Jolla, CA
1983 - 1989
Owner
Founded and operated the first stress and pain management center in San Diego area, focusing on flotation therapy, massage therapy, and neuromuscular programming for accelerated sports performance. Supervised personnel and operations; handled advertising, public relations, public speaking, financial record keeping, and product research and design as well as retail distribution.

Industrial Chemicals, Inc., Houston, TX
1980 - 1983
Owner, President
Conducted sales calls for drilling and industrial chemicals to major oil companies.

Industrial Savings and Loan, Houston, TX
1978 - 1980
Internal Auditor, Accounting Supervisor
Supervised six clerks, reconciled accounts, and researched and documented errors, bad debt and embezzlement.

EDUCATION AND TRAINING

Aromatherapy College, Mill Valley, CA
1995
The Science of Essential Oils

American Massage Therapy Association
1985
Certified Massage Therapist

Esoterica Philosophy Center , Santa Cruz, CA
1979
Sound and Color Course Work
"Sound Health;" how sound impacts the physiology and psychology of the human body. "Color Therapy"; color and its impact on the psychological, physical, and emotional bodies.

Areas of continued studies include
Medical Aromatherapy, Jin Shin Do Massage, Shiatsu Accupressure Massage, Polarity Therapy, Neuromuscular Deep Tissue Massage Therapy, Swedish Massage.

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Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

• Comprehensive senior management experience in small to large service, manufacturing and distribution operations, specializing in business expansion and new product development, with full P&L responsibility, in a variety of U.S.-based and international industries.

• Advise CEO/President and Directors on emerging industry trends; proven ability to lead organizations through turnaround, critical startup and growth strategies; effectively spearhead acquisitions and joint ventures; private placement/IPO experience; corporate Board member.

• Skilled in strategic planning, market positioning, sales and account management, product rollout, process reengineering; contract negotiation, licensing agreements, client/supplier relations and government affairs and recruit and manage high-performance teams.

• Well-versed in intercultural business communication; consistently develop solid business contacts and relationships; in-depth knowledge of multiple-site MIS and electronic

CAREER BACKGROUND

Total Pharm Co., Inc, Long Island, NY
1997 - Present
C.E.O./ President
Hired to turnaround this international manufacturer and distributor of pharmaceutical products, employing 122, with direct P&L responsibility for $10 million in annual revenues.
• Increased sales by 40%, to overcome a five-year deficit.
• Eliminated 30% of overhead costs in the manufacturing functions and improved productivity by 50%.
• Re-positioned the Rx and OTC product lines to target three new high-growth market segments.
• Developed and introduced seven new ANDA's (FDA approved Rx products).
• Established licensing and distribution agreements with distributorships in the Ukraine, China, Taiwan, Hong Kong and Nigeria; other countries in process.

Nuthouse Consultants, New Canaan, CT
1982 - 1997
Partner and co-founder of this consulting firm, specializing in turnaround and interim management projects

Chef, Inc, Dallas, TX
1996 - 1997
Vice President and General Manager
Directed startup operations to expand into the hospitality and institutional feeding markets.
• Generated sales revenues of $10 million in the first year.
• Produced a business plan for a joint venture between Cendant and a hotel franchise chain.

Veri Corporation, St. Petersburg, FL
1996 - 1996
Executive Vice President/C.E.O.
Developed and implemented a five-year strategic plan, with a focus on export trade, for this startup $1.5 million manufacturer of infection control products for institutional, industrial and retail clients.
• Hired, trained and directed a 114-person sales and telemarketing group within two months of hire.

Kushi Macrobiotics Corporation, Stamford, CT
1994 - 1995
President/C.E.O./Director
Founded this natural/health foods marketer and manufacturing company in partnership with the internationally acclaimed Michio Kushi.
• Raised $2 million from a Private Placement Memorandum and $7 million from an IPO Prospectus; lead due diligence presentations to the financial community.
• Created and rolled-out a 33-item premium product line in nine months.

Culinar Sales Corporation, Blandon, PA
1991 - 1994
President/C.O.O.
Hired to turnaround operations and improve profits of this U.S. specialty and fancy food manufacturing subsidiary of Culinar, Inc. of Canada; positioned the company for divestiture in 1993.
• Increased sales by 92% by end-1993 and reduced sales costs by over 50%.
• Improved ACV distribution from 15% to over 70% in less than two years.

Rim Industries, Inc, Mt. Vernon, NY
1985 - 1991
President/C.O.O./Partner

Savoy Industries, Inc, New York, NY
1982 - 1984
Executive Vice President/C.O.O.

International Telephone & Telegraph Corporation, New York, NY
1974 - 1982
Group Vice President, Marketing & Development, Food Group
In charge of strategic and daily operations of more than 20 U.S. and European food/pharmaceutical companies with $2 billion in sales, including Continental Baking, Ashe Pharmaceuticals, Wonder Salted Snacks and Gwaltney Meats, with direct P&L responsibility for a $250 million marketing budget.
• Generated a 25% gain in media sales for same-dollar buys.
• Spearheaded a business development team which completed three acquisitions.
• Adjunct Professor of Marketing, University of Connecticut Graduate School of Business, 1980-1982.
• Promoted from Group General Manager, Cosmetics & Pharmaceuticals, 9/74-9/75.

Revlon, Inc., New York, NY
1970 - 1974
Director of Marketing
Responsible for the marketing and sales of Moon Drops, Natural Wonder, Ultima and Ehterca product lines.
• Achieved $400 million in annual sales.
• Launched six new products with combined revenues of over $75 million.

Almay Cosmetics Company, New York, NY
1966 - 1970
Director of Marketing & Sales
Managed ophthalmic and dermatological ethical and proprietary product lines.
• Pioneered today's Almay; repackaged the line from prescription products to fashion cosmetics.
• Increased sales tenfold, from $1 million to $12 million within one year.
• Promoted from Marketing Research Manager.

EDUCATION

Long Island University
M.B.A., Business Administration

Ohio State University
Bachelor of Science, Chemistry and Marketing Research

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Jose Padrino
1453 Amber Way, White Plains, NY 10256 / Tel# (718) 555-4432 Email: padrino@myisp.com

President and CEO

PROFILE

Chief Executive with over 20 years of corporate leadership experience. Rewarded for directing company and financial management, achieving desired levels of growth. Demonstrated ability to combine visionary, strategic, and tactical financial expertise to produce bottom-line results and financial strength. Instrumental in achieving significant cost reductions and revenue/profit improvements through reengineering, team building, and leadership expertise. Skilled negotiator and analyst with acquisitions, mergers, and divestiture experience. Awarded prestigious Malcolm Baldridge Award for outstanding re-engineering results.

KEY ACCOMPLISHMENTS

· Financial Analysis and Planning
· Investment Management
· Capital Budgeting and Administration
· Human Resources and Corporate Benefits
· Cost and Benefit Analysis
· Resource Planning and Allocation
· Staffing and Management
· Team Building and Leadership

PROFESSIONAL EXPERIENCE

THE ZANE COMPANY, White Plains, NY
1998 - Present
President and CEO
Managed the split of Zane into three distinct companies: VisionSystems, Optical Fibers, and Zane. Identified and resolved key issues, including personnel, real estate holdings, equipment, liabilities, intellectual properties, research/development functions, systems separation, and contract settlements, within time parameters for IPO.
· Led conversion and assimilation of two existing engineering organizations into unified systems, standards, and tools to reduce costs by $2.3M per year.
· Held Profit & Loss responsibility for capital budget of $104M, while managing program increases of 100% year over year.
· Spearheaded global ISO 9002 certification in an organization with over 2300 employees.
· Designed and coordinated the Business Process Analyst Group, establishing prioritization policies for organizational expenses based on Return On Investment projections.
· Cross-departmental planning and coordination led to shared expense solutions that resulted in savings of $138M in the first 12 months.
· Managed a team that identified and eliminated redundant functions and systems yielding a cost savings of $250M per year and a workforce reduction from 2300 to 1800.
· Directed a process to convert 700K engineering records from paper to digital format. Process resulted in the unification of 28 systems into three integrated programs, reducing ‘re-work’ by 38% and capital expenditures by $64.4M per year.
· Developed criteria to determine value and redundancy of suppliers, negotiated strategic partnership with ‘preferred providers’ based on volume discounts, reducing number of suppliers from 2000 to 300.

FERNDALE CORPORATION, Hartford, CT
1993 - 1998
Chief Financial Officer
Managed all accounting, financial, personnel, and computer systems activities for a combined group of entities with two trusts, six joint ventures, four “S” corporations, and over 60 limited and general partnerships with over $125 million in assets throughout five states. Negotiated over $50 million in new loans. Performed due diligence and integration for acquisitions and mergers – as well as multi-company consolidation, minority interest, and purchase accounting; SEC reporting (preparing 10Q-SB, 10K-SB, 8K, 14A, financial statements, and footnotes); assisted auditing firm with preparation of tax returns; developed capital and operating budgets; developed and monitored hedging plan; and prepared quarterly financial reviews for the board of directors.
· Supervised relationships with auditors, insurance brokers, banking institutions, and corporate legal counsel to manage audits, cash and credit management, negotiation of agreements, quarterly and annual SEC compliant financial reporting, and human resource issues.
· Developed financial and operational strategic plan and managed activities of service providers for five entities with annual sales of nearly $100 million in four states.
· Restructured entities and their ownership, managed acquisitions and divestitures, initiated profitability studies, and implemented fundamental operational changes in all entities.
· Managed and directed a wide range of strategic planning, financial analysis and organizational management functions for an entity with seven stores in two states and annual sales in excess of $100 million.
· Made recommendations concerning business policy, resource allocation, and strategic planning activities to improve bottom-line financial performance.

MAXWELL MANAGEMENT, Scranton, PA
1990 - 1993
President
Established strategic vision, elevated organization’s profile throughout the business community, and corrected inefficient practices. Sourced external government specialist to evaluate issues and produce recommendations. Consulted widely with key industry groups, employers, and regional officers to facilitate meaningful direction.
· Unified regional groups under a single entity, reducing expenses by $3.5 million.
· Initiated open communication and enterprise-wide education process to effect cultural changes and set long-term strategy.
· Evaluated, approved, and developed projects, securing public funding of $500,000.
· Formed key business and government liaisons to support new initiatives for community growth and expansion.
· Orchestrated $425,000 in local council and State Government co-funding projects in year 1992 creating 300 new jobs.

HIGHLAND CORPORATION, Albany, NY
1986 - 1990
Vice President, Business
Coordinated and directed financial analysis, planning, control, and reporting systems, made recommendations regarding business policy, resource allocation, and activities to improve the financial performance of an entity with 16 stores in three states and annual sales of $30 million.
· Restructured cash management and control systems reducing short-term financing requirements by $400,000.
· Forecasted capital requirements to plan for adequate financial resources.
· Evaluated alternative financing methods, generated financial models of each method, and presented findings to President and Board Members.
· Consolidated banking relations to achieve preferred status and improved service.
· Maintained and negotiated new financing contracts, realizing a 14% reduction in interest costs.

SFB, INC., New York, NY
1982 - 1986
Director, Business Operations
Managed daily business processing for international import/export firm, supervising 15 office and financial professionals. Prepared financials for company merger and restructuring, including standardization of data processing procedures and systems.
· Successfully merged Sales and Operations groups to achieve better coordination and streamline operations.
· Identified core similarities between data processing systems, and implemented standardized approach to eliminate duplicate tasks and restore cost efficiencies.
· Created a global marketing model to initiate a total market view in business planning.
· Executed deadline-dependent team project to resolve critical SAP system fault in stock control and customer service, reducing product re-allocations by 95%.

EDUCATION

Columbia University, New York, New York
Master of Business Administration in Finance, 1986

City College of New York, New York, New York
Bachelor of Arts (Economics), 1982

AWARDS

· Malcolm Baldridge Award, presented by the President of the United States
· CEO of the Year, Fortune Magazine, 1999
· Community Service Award, 1993
· Award for Excellence in Corporate Leadership, 1988
· Outstanding Masters Thesis, Columbia University

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY

Multilingual project manager with international experience in marketing, market research, and consulting. Extensive experience with start-up businesses, retail franchises, and OEMs. Manage customer relationships in international environments. Assist companies entering foreign markets. Flexible and willing to travel extensively and relocate nationally or internationally.

SELECTED ACCOMPLISHMENTS

• Spearheaded and established new niche market retail chain with exclusive contracts between head office in Japan and manufacturing companies in New York and Munich that generated over $1 million in revenue within 1 year.
• Proven success in reducing costs; producing substantial profits, even in declining and competitive markets; developing new procedures; problem solving; negotiating; communicating; and motivating employees.
• Led start-up company to achieve online retail sales of $1.5 million within 3 years.
• Innovative problem solver and effective communicator with out-of-the box mentality who develops quality management, marketing, and sales teams.
• Trained sales team of 20 employees on newly designed computer software usage and customer application.
• Supervised and trained new customer service staff in sales, cashiering, problem solving, and inventory control.
• Oversaw retail sales and customer service procedures for processing sales in excess of $4 million annually for 2 stores producing substantial profits.
• Advanced business knowledge in Spanish and Japanese.

EMPLOYMENT

Reed and Associates, Nagoya, Japan
2000 - Present
President / Owner
International corporation established in Japan in 1997 with American management and delivery / shipping branch. Startup with online retail sales of ice/roller hockey equipment with annual sales of $1.5 million. Ranked #1 ice hockey Internet site in Japan from 1998 - 2000.

Oversee P&L and prepare monthly/annual financial reports in Japan and US. Prepared financial analysis including cash flow, income statements, and balance sheets.
In charge of web-site development, marketing and advertising, sales, communications, and customer service.
Attend all overseas sporting goods and footwear trade shows in search of new products.
Recruit, train, and develop sales force in small call center.
Research and locate new business opportunities in ever-changing global economy.

• Established start-up business as foreigner in Japan. Obtained 99% of stock share in company (very unusual for foreigners).
• Brought company from debt to profit within 11 months by analyzing and implementing effective sales and accounting systems.
• Attained stable annual sales of $1.5 million within first 3 years.

SFB, Hiroshima, Japan
1998 - 2000
International Director/New Business Consultant
Company with with over 100 employees in 21 stores in Tokyo, Osaka, Nagoya, and Hiroshima with annual sales of over $100 million. Sells "extreme" sporting goods: surf-, skate-, snow-, and windboards and are ranked in top 5% in industry.

•Worked as Senior Management Consultant for start-up manufacturer of niche-oriented consumer products. Reported to President/CEO and supervised and trained 50 employees in software usage, direct sales, and footwear specialists.
•Formulated strategies and negotiated with manufacturers on key issues relating to pricing, delivery quantities, and business expansion.
•Oversaw retail sales and customer service procedures for processing sales of $1+ million annually.
•Directed training and management of retail sales and distribution of computerized foot pressure measurement system.
•Attended international manufacturing conventions to acquire new products and negotiate exclusive distribution contracts.
Acted as translator and new business development advisor.
• Fundamental in acquisition of 9 new stores. Increased annual sales from $53 million to $100 million in 1 year.
• Opened 2 new stores with annual revenues of $4 million. Secured 2 exclusive distribution contracts with German and American manufacturers.
• Increased footwear annual sales by 75% in 1 year.

Helix International, Nagoya, Japan
1997 - 1998
Translator/Import Specialist
Architectural firm/construction company with 250 employees and $500 million in annual sales.

• Managed 10 import specialists. Taught cost reduction methods for packing, shipping, and distribution of materials. Oversaw over $150 million worth of housing materials.
• Developed methods for reducing import duties by 45%. Reduced inventory losses from 9.5% to 3%.

VOLUNTEER/AWARDS/ASSOCIATIONS

Member, American Chamber of Commerce in Japan (ACCJ), 1997 - Present

Member, American Business Community in Nagoya (ABCN), 1996 - Present

Japanese Ministry of Education Fellowship (Monbusho) 1995 - 1997, Equivalent to US Fulbright

EDUCATION

University Graduate School of International Development, Nagoya, Japan
1997
M.A., International Cooperation
GPA: 3.95, Graduated in top 1% of class

CERTIFICATIONS
Intensive Japanese, YWCA Language School, Nagoya, Japan 1995
Intensive Spanish, Instituto de Relaciones Culturales, Mexico City, 1989

COMPUTER SKILLS

MS PowerPoint, Publisher, FrontPage, Outlook, Excel, Word. Corel Office, Word-Perfect, Photoshop, Illustrator, Intuit Kobanto (Japan), and Quicken.

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Jordan Winters
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Sales and marketing executive with 19 years experience creating and building highly profitable business entities. Proven record of success obtaining and maintaining revenue streams in a volatile industry, while utilizing marketing abilities and creativity to secure new business. Background includes a combination of selling and purchasing high dollar packages of commodities and services, managing marketing and sales teams, networking industries, and developing long-term business relationships. Interact daily with major decision makers from oil and gas companies.

SUMMARY

• Identify and evaluate potential revenue opportunities.
• Develop and execute sales and marketing strategies to exploit competitors' weaknesses.
• Tailor pricing to maximize profits based upon market conditions.
• Expand existing accounts while securing new business.
• Arbitrate customer problems.
• Measure and track results.
• Maximize potential of marketing and sales personnel.

EXPERIENCE

Zane Company, Houston, TX
1993 - Present
President
Manage all sales, purchasing, and operational activities of an $8 million oilfield tubular goods company. Negotiate buying and selling packages ranging from $5,000 to $1.5 million. Interact with material control managers, purchasing managers, engineers, and senior executives with major oil and gas companies, as well as owners, company presidents, and management-level personnel with the major supply companies.
• Founded and managed this company from ground zero.
• Attained 200% of sales plan within 3 years.
• Grew the business from 0 to 40 accounts, with the largest account generating $1.5 million.

Jaybird Corporation, Houston, TX
1989 - 1993
Vice President of Sales
Managed up to $30 million in inside and outside sales activities, purchased and monitored between $12 million and $15 million in inventory, and supervised yard operations. Directed a staff of 10 sales representatives and 35 yard and office employees.
• Selected to spearhead the Houston office and improve operations.
• Reduced yard overhead by 30%, while improving productivity and increasing sales.
• Decreased labor costs by 50%, reduced sales staff to 5 representatives and yard and office staff to 20, and maintained revenues and production.

Helix International, Lafayette, LA
1986 - 1989
Vice President of Sales and Operations
Built sales, reviewed and approved quotes, and located pipe for specific projects. Developed new accounts for both the pipe sales and service departments. Learned all aspects of the business, including threading, inspecting, hydrostatic testing, and distribution.
• Expanded services in the Houston market and increased sales.
• Attained profitability the first time in company's history.
• Took over as operations manager with responsibility for inspections, threading, hydrostatic testing, and storage, while managing 3 sales representatives, 5 office staff, and 18 yard employees.

EDUCATION

Louisiana State University, Baton Rouge, LA
Bachelor of Arts
Kappa Alpha Fraternity

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Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SENIOR MANAGEMENT - BUSINESS DEVELOPMENT

Professional career reflects over 20 years of executive level management, marketing, business analysis and investing. Served as key decision maker in existing corporate, start up, entrepreneurial, and expansion environments. Leadership has been foundational in multiple mergers, acquisitions, and divestitures, each time results were beyond stated projections. Possess a demonstrated record of success to analyze viability of business ideas, design products and services that appeal to 'new growth niches', develop creative strategies to achieve goals, and implement processes that produce significant profitability and a loyal customer base.

ACADEMIC & PROFESSIONAL CREDENTIALS

Currently in pursuit of a Master of Business Administration from the DePaul University. Graduate credentials are supported by Management Studies Tripost (Bachelor of Science Equvalent) in Executive Business Administration from Cambridge University (Cambridge, England). Have also acquired a Science Certificate in Engineering Management from Purdue University.

Have enhanced academic and professional studies with additional training in, electrical engineering, small business development, strategic planning, quality service, strategic selling, project management, effective listening, and strategic negotiations. Received licenses and training certifications as: Master Electrician, Six Sigma Executive Certificate, ISO9000 Auditor. Technical aptitudes includes: expert level on all Microsoft products and Windows operating systems, VMX, Open VMS, UNIX, Oracle, SQLserver, dBase, C, C+, C++, Perl, Java, J2EE, Script, SAS, Hyperion, SPSS, Maximo, EntekIRD, Emerson, and SAP.

FUNCTIONAL ABILITIES

Finance:
• Lead the acquisition of Tulsa-based company that provided complimentary services to Entek business unit
• Participated on the strategic team that "divested" the $8M software business Erudite
• Researched and negotiated the acquisition of a dynamic modeling software firm, which expanded the organizational ability to offer simulation services to domestic and international businesses
• Researched and negotiated the acquisition of a specialty software and service provider, thereby increasing the offering of support to the process industry
• Lead the divestiture of VirtualPlant business unit to Avantium Technologies, which dramatically impacted the target market of process industry research and development, and increased core function and service
• Responsible for business development strategies for all organizations, with staff ranging from 14 to 225, and annual revenues ranging from $4M to $40M

Executive Management:
• Utilized the S8 process and other relevant techniques to analyze all business functions, created vision, mission, direction, define critical success factors, SWOT Analysis, measurable benchmarks and action plans
• Discerned niche for company start up: a high end provider of information management solutions for the Biomedical, Chemical, and Pharmaceutical industries, leading the Enterprise Management and Process Modeling efforts of all research and development divisions
• Developed a customized business software to leverage product line of automation controls and production simulators toward a new target market of Pharmaceutical and Chemical R & D
• Launched a joint venture for High Throughput Experimentation within the Pharmaceutical, and Chemical Markets; attained global leaders in chemical, biochemical research and investigations; acquired alliance and financial support of: Shell Chemical Company, Akzo Nobel Chemical, W.R. Grace & Co., Glaxo SmithKline, Pfizer, Generics Group, SR One, NIB Capital, Univerisities of Twente, Delft, and Eindhoven
• Turned a "simulation technology organization" with first quarter losses of $2M and sales $3M below goal, developed sales and engineering objectives to achieve $37M in new orders by year end (121% of target)
• Established international business alliances to produces $24M in sales against a $9M goal, growth of 223%
• Provided custom software, data management and technical methodologies to Medical SafeTec, Eli Lilly and Indiana University Medical Center, specialty focus included monoclonal antibody T-Cell characterizations

PROFESSIONAL & COMMUNITY LEADERSHIP

• 2002 - 2003 Executive Committee for Kennedy Krieger Institute (NIH Funded Study)
• 2002 - 2003 Scientific Advisory Board for Kennedy Krieger Institute (NIH Funded Study)
• 2001 - 2003 Chairman of the Board, Accelics, Inc.
• 2000 - 2003 Board Member, Scionics Corporation
• 2000 - 2001 Chairman of the Board, Avantium International B.V.
• 2000 - 2001 President and Executive Director, VirtualPlant, Inc.
• 1998 - 2001 Investor Relations Officer, GSE Systems
• 1999 - 2001 Executive Vice President and Executive Director, GSE System, Inc.
• 1998 - 2001 Managing Director, GSE Systems UK Limited, B.V, & Singapore
• 1998 - 2001 Executive Director, GSE Process Solutions, Inc.
• Advisor - University of Maryland, Baltimore County, MoshPit Business Competition
• Guest Lecturer - Johns Hopkins University, Entrepreneurship
• Mentor - 2002 - 2003 Kauffman Entrepreneur Internship Program
• Maryland Education Roundtable - Speakers Bureau
• Greater Baltimore Technology Council
• International Society for Pharmaceutical Engineers
• International District Energy Association
• Association for Services Management International
• Purdue University and Disney Institute Alumni
• Bethany United Methodist Church (Technology Chair, Media Director, Administrative Council,
• Senior High Youth Director, Baseball Coach, Soccer Coach and Referee - Certified USSF

CAREER HISTORY

Accelics, Incorporated
President / Founder

VirtualPlant Business Unit
1999 - 2001
President

GSE Systems, Incorporated
1998 - 1999
Executive Vice President

Entek IRD International
1997 - 1998
Senior Vice President (Service Ops)

Johnson Yokogawa Corporation
1996 - 1997
Business Alliance Manager

Johnson Yokogawa Corporation
1995 - 1996
Regional Sales Manager

Bailey Controls Company
1992 - 1995
National Account/Business Development

Bailey Controls Company
1989 - 1992
Advanced Application Engineer

Southern Incorporated
1984 - 1989
Owner/Principal Investigator

DETAILED WORK HISTORY

Accelics, Incorporated
2001 - 2003
President / Founder
• Created methodology and business approach for integrating disparate data sources for biomedical research
• Business process techniques were designed to allow multi-disciplinary analysis for disease research
• Findings led to more thorough understanding of therapeutic, treatment, and intervention options
• All methodologies were developed in compliance with HIPAA, FDA and other regulatory agencies
• Was personally awarded the 2002 Maryland Innovator of the Year for leadership at Accelics
• Business was selected as a finalists for the 2002 Maryland Incubator of the Year Company

President
1999 - 2001
VirtualPlant Business Unit
• Developed a customized business software to leverage product line of automation controls and production simulators toward a new target market of Pharmaceutical and Chemical R & D
• Launched a joint venture for High Throughput Experimentation within the Pharmaceutical, and Chemical Markets; attained global leaders in chemical, biochemical research and investigations; acquired alliance and financial support of: Shell Chemical Company, Akzo Nobel Chemical, W.R. Grace & Co., Glaxo SmithKline, Pfizer, Generics Group, SR One, NIB Capital, Univerisities of Twente

GSE Systems, Incorporated
1998 - 1999
Executive Vice President
• Turned a 'simulation technology organization' with first quarter losses of $2M and sales $3M below goal, developed sales and engineering objectives to achieve $37M in new orders by year end (121% of target)
• Hosted global conference on process simulation and control, with over 200 global research leader attending
• Established strategic plan to purchase BatchCAD Limited in the United Kingdom, to provided more detailed modeling software support to research efforts
• Divided the R&D division to exclusively pursue specialized functions, one to enhancement of existing tools, the other to focus on development of new technologies, products and services
• Promoted from SVP to EVP and given charge of all business unit operations

Entek IRD International
1997 - 1998
Senior Vice President (Service Ops)
• Lead business unit for industry leading provider of preventative maintenance equipment and services
• Designed technical education programs for end users to ensure optimum utilization of product capabilities
• Spearheaded an 'organizational change strategy' that moved the company from a man-hour labor support provider to a customer support/value based model; efforts increased revenue and customer satisfaction
• Developed a business process evaluation program, that allowed field service teams to assess facility performance, report & forecast modifications, and provide realistic benchmarks for proposed improvements

Johnson Yokogawa Corporation
1995 - 1997
Business Alliance / Regional Sales Manager
• Established international business alliances to produces $24M in sales against a $9M goal, growth of 223%
• Identified opportunity to position organization as 'single source provider' of control systems and control theories for large urban energy facilities, efforts increased annual revenues for JYC by $10M

Bailey Controls Company
1992 - 1995
National Account/Business Development

Bailey Controls Company
1989 - 1992
Advanced Application Engineer
• Researched available service products to determine 'target market' for food and pharmaceuticals industry
• Designed batch reactor specifications and guide for domestic and international business unit
• Developed new algorithms for biochemical processes, and modeling techniques for advanced reactors
• Specialty products for chemical and food industry generated $3M per year in 'new revenues'
• Selected top Sales Staff by company leadership and professional associates

Southern Incorporated
1984 - 1989
Owner/Principal Investigator
• Started independent consulting business focusing on Infectious Waste Management and Disposal
• Developed and Patented an electromagnetic cell separator, in partnership with Purdue University
• Received six U.S. Patents for work in laser and cooling technology for medical and defense industries
• Inventions, Patents, Publications, Presentations
• Title Date Patent Number
• Chemical Information Management System Oct. 10, 2000 60/238,446
• CAD Data Communication Interface and System Oct. 16, 2000 60/240,095
• Computer Architecture and Process for Modeling Process for Experimental Design
• Sept. 29, 2000 60/236,382
• Computer Architecture and Process for Rapid Product Development and for Automation and Simulation for Research and Development Sept. 29, 2000 60/236,383
• Multiple Experiment Kinetic Analysis Oct. 19, 2000 60/241,330
• Integrated Solutions for Research and Development Oct. 25, 2000 60/242,756
• Strategic Assessment Method and System for Rapid Product Development
• Nov. 7, 2000 60/246,079
• Data Communication Interface and System Oct. 16, 2000 60/240/058
• Analytical Instrumentation Interface System & Process Oct. 16, 2000 60/240,056
• Data Warehousing System and Architecture Oct. 16, 2000 60/240,059
• Interface and System Architecture for Controlling a Device Oct. 16, 2000 60/240,094
• Deterministic Method of Experimental

INVENTIONS, PATENTS & PUBLICATIONS

"Chemical Information Management System." Oct. 10, 2000. 60/238,446.

"CAD Data Communication Interface and System." Oct. 16, 2000. 60/240,095.

"Computer Architecture and Process for Modeling Process for Experimental Design." Sept. 29, 2000. 60/236,382.

"Computer Architecture and Process for Rapid Product Development and for Automation and Simulation fo." Sept. 29, 2000. 60/236,383.

"Multiple Experiment Kinetic Analysis." Oct. 19, 2000. 60/241,330.

"Integrated Solutions for Research and Development." Oct. 25, 2000. 60/242,756.

"Strategic Assessment Method and System for Rapid Product Development." Nov. 7, 2000. 60/246,079.

"Data Communication Interface and System." Oct. 16, 2000. 60/240/058.

"Analytical Instrumentation Interface System & Process." Oct. 16, 2000. 60/240,056.

"Data Warehousing System and Architecture." Oct. 16, 2000. 60/240,059.

"Interface and System Architecture for Controlling a Device." Oct. 16, 2000. 60/240,094.

"Deterministic Method of Experimental Design." Sept. 9, 2001. 60/328,325. • Invented and received U.S. Patent (#4,758,185) for the development of Infectious Waste Management System. System is used in hospitals to dispose of infectious waste by sterilizing and reducing bulk by a 10 to 1 ratio. Local landfills can then be used for disposal of the waste.

• Developed electromagnetic separator to work in conjunction with forms of Monoclonal Antibody. Engineered at Purdue University Research Labs, in association with Chemical Engineering grant.

• Successfully applied electromagnetic separator to medical environment. Designed and received U.S. Patent (#5,132,243) for cell separator through the use of Monoclonal Antibody, in conjunction with Indiana University Hospital.

• As project leader, developed advances in laser technology that have been applied to both the medical industry, and the Defense department. Received six (6) U.S. Patents for work in laser and cooling technology.

RECENT PRESENTATIONS

• Guest Lecturer - Johns Hopkins University, Homewood Campus - Department of Bio-Informatics.
• Deterministic Experimental Design - Nov. 2002 - CombiCat 2002, Philadelphia, PA - Global conference on the advancement of catalytic reaction chemistry.
• Research and Development Enterprise Management - April 2002 - EuroCombi 2002, Lisbon, Portugal - Global conference on R&D management, reaction chemistry, and information management.

AWARDS

2003 Maryland Industrial Partnership Grant Award
2002 Maryland Innovator of the Year and Incubator of the Year Finalist
1991 Bailey Controls Top Sales Person (out of 120 nationwide)
1995 Elsag Bailey Executive Club Top Sales Person
1996 & 1997 Johnson Yokogawa Top Regional Sales

PRWRA Richard A. Lanham - Regional Manager, RL Stevens & Associates - rlanham@rlstevens.com - http://www.myexecutiveweb.com/rlanham

Dale Wong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

EXECUTIVE SUMMARY—TECHNOLOGY INDUSTRY

Award-winning e-business expert and pioneer with start up, accelerated growth, acquisition, and strategic alliances track record. Built award winning interactive design agency servicing Fortune 50 clients. Successfully directed company through changing markets and technologies. Expert in identifying and capitalizing on market opportunities, capturing key accounts, and outperforming competition. Exceptional team-leadership, negotiation, and client relationship skills.
· Quoted in various publications, such as: Crain’s NY, NY Post, and “Type” Magazine (Japan).
· Frequent speaker at Silicon Alley Breakfast Club, New York, NY.

STRATEGY / OPERATIONS
· Industry Pioneer - built 1st DTP-department for leading publishing firm – established one of1st digital design studios in New York City – created 1st Web sites for clients: Canon Digital Video, CMP Publishing, Digital Equipment Company (Alpha-servers), Petrossian Paris, Phillips-Van Heusen, Sobe Beverages, and Tishman Construction.
· Demonstrated skills in project management from brainstorming phase through award winning implementation, capitalizing on core competencies of technical and creative staff.
· Authored board-approved service model detailing acquisition and integration strategy.
· Thwarted $4 million acquisition mistake for ABC Firm by performing in-depth due diligence, revealing less-than-reported revenues and potential.

Marketing / Business Development / Finance
· Sustained 40% annual growth rate through 2000 within highly competitive market by developing strategic, long-term business plans, attracting and retaining talented staff, and cost control processes–outlasted and outperformed major industry players.
· Achieved profitability within 18 months after start-up, with no outside funding.
· Spearheaded and developed high-margin consulting business as new deliverable within Vizy Interactive.

Team Building / Relationship Management
· Easily communicate at all corporate levels; know how to find the right “tone”. Quickly build rapport and gain trust from peers and superiors. Demonstrated proficiency in consensus building, team building, and executive liaison affairs.
· Achieved outstanding staff retention rates by fostering employee empowerment and “open-door” policy. Decisive and pragmatic leadership style. Capable of managing staff of up to 150.
· Generated repeat and referral business through professional reputation as reliable business owner delivering high quality services, also resulting in attraction and retention of key accounts.
· Effectively managed teams to consistently meet project deadlines within budget restraints.

Technology / Design
· Possess unique combination of analytical, technological and creative talents: instrumental in successfully translating clients’ corporate identity and critical business processes into Web based business tools, using advanced communication, design, and technology skills.
· Developed and instituted project tracking methodology to aid in management of cross-functional teams, ensuring both client satisfaction and profitability.
· In-depth knowledge of offline and online design and technology; Internet tools, technologies, companies, and trends; cross browser environments, content management, technical development, hosting, and databases.

Professional Experience

ABBY INTERACTIVE, New York, NY—President
2000 to 2001
Reported directly to CEO, COO, and president of parent company. Managed operations of ABC Firm’s flagship office: accountable for strategic planning, operations, business planning and development, sales and marketing, technology, project management, finance and budgeting, contract negotiations, human resources, quality assurance, and P&L.
· Evaluated companies for acquisition worth up to $10 million.
· Expert negotiator and mediator; directed crisis communications arising from numerous management changes.

NEW TIME MULTIMEDIA, INC., NEW YORK, NY—President and Creative Director
1993 to 2000
Visualized and launched award winning interactive agency, (continuation of Electric Illustrator), servicing cross-industry Fortune 50 clients. Focused on attracting solid and varied accounts instead of investors, which resulted in strong and sustained revenues and company growth.
· Evaluated numerous acquisition offers; performed solid due diligence and in 2000, favorably negotiated sale of company to ABC Firm, a publicly held international interactive agency.
· Played key role in transitioning and launching predecessor company as new entity, Vizy Interactive (wholly owned subsidiary of ABC Firm); sustained team cohesion and profit gains and established new corporate identity and branding strategy.

NEW DESIGN, New York, NY—President
1990 to 1993
Founded and managed one of first digital design studios in New York City. Solely responsible for planning, business development, sales and marketing, process development, human resources, business law, real estate, and asset purchases.
· Held largest subcontracting account for AT&T interactive T.V. screen project through Ogilvy and Mather.

DESIGN INSTITUTE, BROOKLYN, NY—Instructor Advanced Computer Design
1990 to 1993

NEW YORK CONSULTING GROUP, New York, NY—Graphics Manager
1988 to 1990
Managed Graphics Department for New York office.

BARNSTEIN DIRECTORY, NEW YORK, NY—Desktop Publishing Manager
1986 to 1988
Recruited by senior executive to establish first DTP-department within firm.

Awards

International Web page award for Petrossian site, 2000
Deloitte & Touch “Fast 50” and “Fast 500” awards as one of fastest-growing technology firms, 1999
International Web page award for Sobe Beverage Web site, 1999
“Pencil” award for New Time Multimedia Web site, 1999

Education

SCHOOL OF VISUAL ARTS – HUNTER COLLEGE, NEW YORK, NY

English and Illustration Major – completed 3½ years of B.A. degree program before accepting position as Desktop Publishing Manager at Barnstein Directory.

Ilona Vanderwoude - ilona@CareerBranches.com - http://www.CareerBranches.com

Jordan Winters
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

EXECUTIVE PROFILE

Senior-level executive with 20 years of experience directing 12-month operations of a $4 million privately held recreational facility employing 25 permanent staff, more than 500 seasonal staff, and 225 volunteers. Over ten years of consulting to multiple state governments in the areas of safety, operations, risk management, marketing, staffing, and finance. After selling principal interest in 1998, the past five years have included business consulting and financial-planning assignments.

Past regional/state-level chair of key industry/community associations and past board member of local chamber of commerce, community college foundation, and technical/legislative advisory organizations. Education includes Master of Science from the University of Wisconsin. Received stockbroker, futures funds broker, and registered investment advisor licensure in 2000.

Management style is hands-on; key leadership strength is developing managers/employees to focus on bottom line value in terms of efficiency, profitability, and quality. Well-developed interpersonal and communication skills – ability to create and deliver executive-level presentations. Demonstrated skill achieving trust and building solid client/partner relationships. Broad level of business knowledge across multiple industries.

Core competencies include:
· Strategic & Tactical Planning
· Business Plan Analysis
· Profit & Loss Management
· Cross-Functional Team Leadership
· Turnaround & Business Restructure
· Process Analysis & Improvements
· Internal Controls & Risk Management
· Proposal & Statement of Work Development
· Executive Presentation Development & Delivery
· Sales, Marketing, & New Business Development
· Financial Analysis & Cash Flow Projections
· Loan Assessment & Structuring Options

KEY CAREER ACCOMPLISHMENTS

Directed Business Turnaround
· Stabilized business and achieved profitability during a 10-year period of reduced revenues industry wide due to adverse environmental and economic conditions.
· Reduced 15-year cumulative debt burden by 50% over four years and significantly improved cash flows.
· Designed and implemented friendly buyout of four principals to enhance organization’s long-term strategic and tactical planning/decision-making ability.
· Ensured organization’s credit worthiness through business-structure and financial-control improvements.

Achieved Strategic and Tactical Business Improvements
· Implemented $5 million in capital/infrastructure upgrades. Introduced state-of-the art technologies to mechanical equipment that significantly improved operations and reduced fixed/variable expenses by 50%.
· Upgraded physical plant and customer facilities to increase area capacity by 20%; improved revenues by 20% and increased customer satisfaction as measured by 300% increase in season pass sales over four-year period.
· Defined functional business areas, established clear reporting structures and strong two-way communication channels.

Recognized as a Judicially Qualified Industry Expert and Consultant
· Developed professional standing through extensive experience in litigation and lobbying for/against various pieces of legislation.
· Established multi-state industry consultancy; assisted clientele in risk management, patrol and safety procedures, technology, staffing, and financial matters.

MORGAN STANLEY – Wauwatosa, Wisconsin
2000 to Present
FINANCIAL ADVISOR
Full-service broker and specialist in retirement planning and wrap-fee contracts. Achieved Series 7, 31, 66, and Life/Accident/Health Insurance licensure.
· During 18-month period, developed over 120 clients in 10 states. Employed consultative methods and emphasized a holistic approach to financial planning.

INTERNATIONAL PROFIT ASSOCIATES, INCORPORATED – Buffalo Grove, Illinois
2000
SENIOR BUSINESS ANALYST
Consulted with small- to medium-sized business clientele in various industries for the purpose of improving financial, operational, organizational, and sales/marketing best practices. Interviewed principals/key personnel. Assessed and analyzed strengths/weaknesses relative to controls, human resources, physical plant, and internal processes. Prepared and presented scopes of work to secure $10k to $50k consulting contracts.
· Assisted more than 80 businesses in the United States and Canada. Recognized as falling within the top 10% out of 180 Business Analysts in terms of contract size and closure ratio (50%).

CASCADE MOUNTAIN, INCORPORATED – Portage, Wisconsin
1999 to 2000
BUSINESS CONSULTANT
Assisted senior management with risk mitigation, construction supervision, key staff recruitment, employee communication, and policy. Served as a legislative liaison.

WILMOT MOUNTAIN, INCORPORATED – Wilmot, Wisconsin
1977 to 1998
PRESIDENT AND CEO (1981 to 1998)
Promoted to assume accountability for overall business operation with $4 million in annual revenues, 25 year-round employees (500+ during season) with 7 direct reports. Functioned as chief financial officer, chief risk manager, legal affairs manager, and capital procurement manager. Recruited/hired/trained key personnel and developed employment policies. Additionally managed season-specific operations of snowmaking, equipment rental, retail store, cafeteria, specialty food service, and full restaurant facility. Sold interest in 1998.

VICE PRESIDENT (1977 to 1981)
Managed night recreation operations. Additional 12-month responsibilities included budgeting, finance, legal affairs, and supervision of capital improvement projects.

EDUCATION

M.S. and Post Graduate Studies – University of Wisconsin – Madison, Wisconsin
1977 to 1982

B.A. – Lawrence University – Appleton, Wisconsin, Magna cum Laude
1972

PROFESSIONAL AFFILIATIONS

Midwest Ski Area Association (Past Chair, Vice Chair, and Executive Committee Member); Wisconsin Ski Industries Association (Co-Founder, Past President); Ski Chicagoland Association (Co-Founder, Past President); ANSI B-77 National Standards Committee for Uphill Lift Devices (Member); Wisconsin State Lift Code Review Committee (Past Chair); Wisconsin Department of Industry, Labor, and Human Relations (Consultant); National Ski Area Association (Skier Safety Committee); Midwest Insurance Advisory Council (Member); Kenosha Area Chamber of Commerce (Past Board Member); UW Parkside Foundation (Past President); Wilmot Union High School (Past Board Member, Academic Affairs Chair); Wilmot Business Association (Past President)

Michele J. Haffner - michele@careerproresumes.com - http://www.careerproresumes.com

Drew Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Sales and marketing executive with 19 years experience creating and building highly profitable business entities. Proven record of success obtaining and maintaining revenue streams in a volatile industry, while utilizing marketing abilities and creativity to secure new business. Overall background includes a combination of selling and purchasing high dollar packages of commodities and services, managing marketing and sales teams, networking industries, and developing long-term business relationships. Interact daily with major decision-makers from oil and gas producing, drilling, and supply companies, along with executives from a variety of other industries. Technically versed on most aspects of the oil and gas industry with diverse marketing abilities that may be used in any industry. Computer skills include Microsoft Windows 95, Word, and Works.

SUMMARY

EXPERIENCE

JAYBIRD CORPORATION, Houston, Texas
President, 1993 - Present
Manage all sales, purchasing, and operational activities of an $8 million oilfield tubular goods company. Negotiate buying and selling packages ranging from $5,000 to $1.5 million. Interact with material control managers, purchasing managers, engineers, and senior executives with major oil and gas companies, as well as owners, company presidents, and management-level personnel with the major supply companies.
· Founded and managed this company.
· Attained 200% of sales plan within 3 years.
· Grew the business from 0 to 40 accounts, with the largest account generating $1.5 million.

DOYLE AND ASSOCIATES, Houston, Texas
Vice President of Sales, 1989 - 1993
Managed up to $30 million in inside and outside sales activities, purchased and monitored between $12 million and $15 million in inventory, and supervised yard operations. Directed a staff of 10 sales representatives and 35 yard and office employees.
· Selected to spearhead the Houston office and improve operations.
· Reduced yard overhead by 30%, while improving productivity and increasing sales.
· Decreased labor costs by 50%, reduced sales staff to 5 representatives and yard and office staff to 20, and maintained revenues and production.

HELIX INTERNATIONAL, Lafayette, Louisiana
Vice President of Sales and Operations, 1986 - 1989
Built the sales side of the business for 1.5 years throughout Texas and Louisiana. Reviewed and approved quotes, and located pipe for specific projects. Developed new accounts for both the pipe sales and service departments. Learned all aspects of the business, including threading, inspecting, hydrostatic testing, and distribution.
· Expanded services in the Houston market and increased sales.
· Attained profitability the first time in this company's history.
· Took over as operations manager with responsibility for inspections, threading, hydrostatic testing, and storage, while managing 3 sales representatives, 5 office staff, and 18 yard employees.

GOLDMAN AND FRANK, Lafayette, Louisiana
Vice President, Sales and Marketing, 1983 - 1986
Managed all sales operations and personally sold products from 3 companies under the company umbrella. Territory generated $40 million in sales from pipe and supply, wellhead, and float equipment. Supervised 15 sales representatives. Coordinated and directed all advertising and marketing activities. Budgeted, managed, marketed, and organized all tradeshow activities.
· Evaluated market expansion opportunities and recommended expansions or potential acquisitions.
· Assisted in opening offices in New Orleans, Louisiana and Oklahoma City, Oklahoma.

EDUCATION AND TRAINNG

Louisiana State University
Post Doctorate

Dale Carnegie Sales Training - Direct Sales, Sales and Marketing Management

PRWRA Sandy Hild - The Résumé Doctor - Theresumedoctor@aol.com - resumespecialist@yahoo.com - http://www.theresumedoctor.com

Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SENIOR EXECUTIVE PROFILE
High-Growth …. Start-Ups …. Turnaround Situations

Over 30 years of senior-level management and consulting experience within high-growth technology and manufacturing organizations, large corporations and small businesses. Results-oriented with a strong technical background and highly effective strategic management and operations expertise. Developed and managed operations/programs within budget while improving profitability.

Strategic vision and customer-focus with a sense for market opportunities and the ability to successfully identify problems, develop solutions, and implement best practices and process improvements throughout organization – prepared/executed long-range business plans for $3.5 million to over $30 million in annual sales. A common-sense leader who develops highly competent, well-functioning teams, and ensures a productive business organization. Demonstrated ability to rapidly learn and understand key performance drivers and deliver results within market-driven timelines.

Core competencies/areas of expertise include:
· Strategic and Tactical Business Planning
· Profit Improvements and Revenue Gains
· Budgeting, Planning, and Forecasting
· Product/Process Design and Development
· Market and Product Development Research
· Manufacturing Processes and Controls
· Commercial and Government Bidding, RFP’s, and Contract Negotiations
· Full Lifecycle Project and Program Management
· Sales Engineering and Solution Selling
· Customer Relationship Development

PROFESSIONAL EXPERIENCE

EAGLE TECHNOLOGY, INCORPORATED – Mequon, Wisconsin
1996 to Present
Privately held developer of Computerized Maintenance Management Software (CMMS) and Enterprise Asset Management (EAM) that provides ProTeus® solutions to facilities and manufacturing operations worldwide. Clients range from single users to large, multi-site operations with full-featured enterprise solutions
ENGINEERING AND INFORMATION TECHNOLOGY MANAGER
Directed a team of six software engineers and project managers accountable for product design/development, functionality, research, and technical support. Managed an annual capital and operating budget of $425,000. Position is a principal and reports to the CEO.
· Facilitated triple-digit revenue growth from 1996 through 2002 ($800,000 to $1.8 million). Researched, analyzed, and resolved major issues relative to product development, facilities, and personnel.
· Led continuous improvement efforts to develop interfaces in support of multiple databases, systems, and technologies including Oracle, MS SQL, Delphi, and JCI Metasys. Most recently managed the development and implementation of a thin-client, ASP-hosted solution to capture web-based market opportunities.
· Assumed additional responsibility for maintenance of corporate IT resources; currently maintain 44 personal computers and 14 product-testing servers.

BOLYN COMPANY/WRITE COMMUNICATIONS, INC. – Milwaukee, Wisconsin
1990 to 1996
PRESIDENT AND CONSULTANT
Provided contracted product/market development research, technology consulting, and turn-key technical writing/publication for OEM clients and users including Snap-On Tools, Kohler Company, Sloan Valve Company, and Paper Machinery Corporation. Managed a staff of 28 employees.

AERONETICS, DIVISION OF AAR CORPORATION – Chicago, Illinois
1984 to 1989
Designer and manufacturer of aircraft instrumentation and avionics. A division of AAR Corporation (NYSE: AIR), one of the largest aviation aftermarket support companies in the world.
VICE PRESIDENT AND GENERAL MANAGER (1986 to 1989)
MARKETING MANAGER, SALES AND SERVICES (1984 to 1986)
Originally hired by AAR Corporation to direct sales and service marketing activities. Because of technical knowledge/experience, assumed additional responsibility of correcting Aeronetics’ delinquent gyroscopic device project. Three months later, promoted to turnaround the Aeronetics Division. Directed a team of 68 production, engineering, sales, and support personnel.
· Developed a growth and recovery plan incorporating significant improvements in producibility, serviceability, quality, and performance. Brought division from a negative 15% ROS to near break-even in six months. Grew sales from $1.8 million to $3.8 million.
· Supervised overdue gyroscopic design project to satisfy $6.5 million in government contracts.

BENDIX CORPORATION – Fort Lauderdale, Florida
1968 to 1983
Designer and manufacturer of aircraft instrumentation and avionics for $35 million general aviation division. Currently, Bendix/King a division of Honeywell International Incorporated (NYSE:HON).
MANAGER, TECHNICAL MARKETING (1982 to 1983)
PRODUCT MANAGER—FLIGHT CONTROL (1979 to 1982)
PROGRAM MANAGER—OEM AND DEALERS (1977 to 1979)
PRODUCT MANAGER—FLIGHT CONTROL (1975 to 1976)
Spearheaded new product definitions, justifications, and financials for flight control, communication, and navigation products. Prepared and presented major proposals of advanced programs with OEMs. Coordinated design elements with engineering to ensure consideration of marketing inputs. Rolled out new products incorporating trade-show marketing, sales training, dealer training, and OEM presentations. As Manager of Technical Marketing, supervised two Product Managers.
· Developed design-control specifications for over 30 product lines.
· Designed and delivered product/sales training programs for over 200 discrete products.
· Administered sales programs for over 300 dealers to include proposals and special promotions.
· Developed advertising, promotion, and public-relations programs.

SUPERVISOR, GENERAL AVIATION PROGRAMS (1973 to 1974)
Prepared and maintained the General Aviation portion of the corporate financial plan – coordinated sales forecasts and market research. Prepared and distributed price lists, catalogs, brochures, and promotional material.

INVENTORY PLANNER (1968 to 1972)
Conducted inventory planning and production scheduling for 200 off-the-shelf catalog and special-order products. Prepared annual sales forecasts and quarterly reviews/updates.

EDUCATION

BUSINESS, ELECTRONICS, & MANUFACTURING TECHNOLOGY,
(Earned 62 Credits)
Miami-Dade Junior College and Broward Community College

Michele J. Haffner - michele@careerproresumes.com - http://www.careerproresumes.com