Administrative Coordinator

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Administrative Coordinator Role - Production/Transportation industries


Administrator with background in the transportation industry. Capable of working independently and in a team environment. Recognized by superiors for excellent attendance, strong administrative skills, willingness to take on extra responsibilities, and collection results on outstanding invoices.

• Typing 50+ wpm • Purchasing
• Shipping • Scheduling and Time tracking
• Parts Order Entry and Returns • Excellent Customer Service Skills
• Motivational Supervisory Skills • Accounts Payable
• Accounts Receivable • General ledger
• Collections


• Achieved 97% to 100% on time performance reports from two large accounts
• Spirit Award presented to Administrative Department - 1998
• 10 year Service Award in grateful recognition of dedication, commitment and service - 1997
• Outstanding Performance Award - 1994
• Certificate of Honor for Achievement in Office Administration - 1993
• Employee of the year - 1991
• Turned around Service Billing backup from 4 months to 3 weeks


Transportation, Inc., Chicago, Illinois
1999 - Present
Administrative Service Coordinator
• Assigned to department to clear up billing problems and organize procedures. Successfully completed assignment and maintained order.

Transportation, Inc., Chicago, Illinois
1996 - 1999
Administrative Supervisor
• Supervised 5 staff including order entry clerk, receptionist, A/R clerk, service clerk and secretary. Maintained consistent workflow and assisted in all areas when required.

Transportation, Inc., Chicago, Illinois
1995 - 1996
Accounts Payable Clerk
• Verified invoice to quotes acknowledgment and receiving copies. Entered payables in a consistent manner in order that a prompt payment discount could be taken. No prompt payment discount loss in the last 3 years. Posted payables to general ledger.

Transportation, Inc., Chicago, Illinois
1992 - 1995
Service Coordinator
• Took service calls. Generated work orders, scheduled technicians, made appointments, checked on work orders, figured time sheets. Customer Service calls. Handled monthly billing in excess of $150,000.00, checked Invoices, distributed and mailed invoices, updated contracts.

Transportation, Inc., Chicago, Illinois
1990 - 1992
Accounts Receivable Clerk
• Audited, distributed and mailed invoices. Posted daily bank deposits and maintained collections records.
• Collections. Created a Past Due tickler form for follow-up, resulting in fewer delays in collections. Collected over $100K on several past dues considered uncollectable by management due to determination, perseverance, and by treating the customer with respect and understanding, which was more effective than threats.

Transportation, Inc., Chicago, Illinois
1989 - 1990
• Order entry, verify prices, purchase orders, and quotes. Obtain freight quotes. Type Bills of Lading and other documents for shipping. Generate picking tickets.
• Purchased over $8 million of material for resale annually. Also purchased office supplies, furniture and equipment. Secured delivery dates, costs acknowledgments, met customer deadlines, and ensured purchasing and receiving procedures were done correctly.

PRWRA Pat Chapman - CareerPro-Naperville, Inc. - http://www.career2day.com