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Network Engineer Federal Employment

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234
Social Security No:
999-99-9999
Citizenship:
U.S. Citizen
Veteran’s Preference:
N/A
Federal Status:
N/A

ANNOUNCEMENT:
02.32, Information Technology Specialist (Network Engineer)
CP-2210-12/13, Office of Information Systems, U.S. Capitol Police

PROFILE

· Experience estimating hardware/software requirements, including installation and migration.
· Strong knowledge of LAN/WAN security policies and procedures.
· Expert in developing and implementing Disaster Recovery Operation Plans.
· Team leader: Ably communicate strategies to guide cross-functional teams in goal attainment through straightforward, no-nonsense approach.
· Bilingual: English/Chinese.

CERTIFICATIONS

· MCSE, Certified Microsoft System Engineer (NT)—Windows 2000
· MCP + Internet, Microsoft Certified Professional
· CNE, Certified Netware Engineer
· CNA, Certified Netware Administrator
· CCSE, Certified Checkpoint Security Engineer
· CCSA, Certified Checkpoint Security Administrator
· CCNA, Certified Cisco Network Associate (Version 1.0)
· CCNP, Certified Cisco Networking Professional
· Certificate, Management Information Systems Program

NETWORKING SKILLS

Platforms:
Windows NT/2000
Protocols:
TCP/IP, IPX/SPX, PPP, Net BIOS, Ethernet, Token Rings, AppleTalk
Hardware:
IIS Servers, MS Servers, Citrix Servers, NetWare Servers, Cisco Routers
Tools:
IIS 4.0, NetWare, IntranetWare, CheckPoint 2000,

PROFESSIONAL EXPERIENCE

LANCE INTERNATIONAL
10/00–Present
467 Granite Drive, Suite 300
40 hours/week
Oakton, VA 22124
Salary: $71,400/year
Supervisor: Roger Smith, 703-949-2266
Supervisor may be contacted
Senior Engineer/Project Manager for Network Security
Led network and helpdesk team to manage and troubleshoot 500-plus-user enterprise network and information security systems for 24/7 availability. Provided strategic and technical planning in design, expansion, and implementation of enterprise WAN/LAN network infrastructure. Assisted IT director in managing daily operations of all information technology systems. Wrote and developed technical documents. Established and administered IT security policies. Maintained accurate documentation of all corporate hardware and software assets to facilitate customer support and problem resolution.
· Served as technical expert to director and senior management on network and security issues.
· Managed specialized technical projects, monitoring progress, controlling costs, hiring and supervising contractors, and providing status reports.
· Established and administered periodical testing of network backup and recovery procedures to protect corporate data and system assets.
· Developed detailed, comprehensive communication plans, change management plans, risk assessments, and standard operating procedures.
· Designed and led network and security system upgrades, providing technical guidance and problem-solving analysis.

AMERICAN ENTERPRISE INSTITUTE
8/99–10/00
1150 17th Street, NW
40 hours/week
Washington DC
Salary: $55,200/year
Supervisor: Lynn Anderson, 202-366-9391
Supervisor may be contacted
Network Engineer
Supervised and maintained daily network operations, including internet/intranet site administration, backup, disaster recovery, virus-protection, e-mail, and security. Researched, planned, developed, and implemented overall integrated LAN/WAN system design, including software/hardware component specifications, upgrades, configuration, and expansion. Monitored and diagnosed network system-level issues of performance, speed, reliability, and accessibility. Installed, upgraded, and configured routers, switches, and hubs.
· Provided Level III in-house support to technical staff and end-users.
· Planned project management of infrastructure for NT, Netware, and Citrix LAN/WAN networks, including design, analysis, evaluation, installation, and maintenance.
· Ensured high user satisfaction through personal consultation and issue follow-up for comprehensive resolutions.
· Resolved problems related to collision, data traffic congestion, LAN segmentation, and network cable standards.
· Trained less senior technicians and support specialists on system configuration, client access, and troubleshooting skills.

MEDWAY
3/98–7/99
5384 Hampton Boulevard
40 hours/week
Baltimore, MD
Salary: $48,000/year
Supervisor: Phyllis Nelson, 410-748-9223
Supervisor may be contacted
Systems Analyst
Provided overall analysis of software applications and communications software. Maintained, installed, and developed LAN/WAN systems. Diagnosed server issues for Windows NT and NetWare Servers. Installed, upgraded, and tested server hardware/software. Worked closely with internal customers and vendors.
· Provided 24/7 on-site/phone technical support to Microsoft/Novell LAN/WAN networks consisting of 400 plus users, 310+ desktop computers, and over 90 laptop computers hosted in six branch offices located in Maryland, Washington, DC, and Virginia.
· Configured and integrated TCP/IP, IPX/SPX, PPP, AppleTalk, and other LAN network protocols in a LAN/WAN environment.
· Participated in network hardware/software installation tasks and system integration tasks.

GEORGE WASHINGTON UNIVERSITY
1/90–2/98
Gelman Library
40 hours/week
Washington, DC
Salary: $32,000/year
Supervisor: Jonathan Avery, 202-499-2222
Supervisor may be contacted
Systems Specialist
Configured and documented standard desktop computer workstations. Upgraded and maintained systems. Trained and assisted users with hands-on troubleshooting of workstation equipment and peripherals. Tested programs for completeness, maintaining documentation. Designed and created forms and reports. Authored and delivered user training.
· Developed and administered three in-house library databases.
· Wrote and revised programming codes, macros, and script/batch files.
· Created menu/tool bars for data input/output of online systems.

EDUCATION

Masters of Science, Political Science, 1/90
GEORGE WASHINGTON UNIVERSITY–WASHINGTON, DC

Bachelor of Law, Government, 6/82
LIAONING UNIVERSITY–CHINA

Nick Marino - CertFedResWriter@stx.rr.com