Operations Manager Warehouse

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Operations/Warehousing Management

Results-driven Operations Manager offering extensive experience in logistics, warehousing, and manufacturing, transportation/driver control, shipping and receiving. Concentrated on optimizing the throughput of the warehouse and improving the management of inventories. Team player who works well independently. Strong organization, time management, and leadership skills. Outgoing, confident personality; excellent verbal and written communication skills. Establish and maintain strong rapport with management, co-workers and customers. Build trust and integrity through persistence and follow-up. Computer literacy includes Windows, Microsoft Word, Excel, PowerPoint, and the Internet. Industry-related software: Tecsys EliteSeries, GPSM, Baan, OQ, Dazel, UPS/Fed Ex.

• Organization / Time Management • Staff Supervision
• Inventory Control/Cycle Counts • Safety/Security
• Quality Assurance • Customer Service
• Manufacturing/Production • Management Reporting
• Order Management • Total Quality Management (TQM)
• ISO 9000-9001 • HazMat procedures


THE GO LOGISTICS, Chicago, Illinois
1999 - Present
Operations Manager
Directed daily activities of the warehouse including labor scheduling, personnel management, space utilization, inventory and equipment

• 100% On-time shipment delivery and accuracy for 52+ consecutive weeks
• Streamlined daily conference call resulting in annual cost savings of $100 thousand
• Maintained staffing adequate staffing levels ensuring appropriate productivity levels
• Managed 27,500 sq. ft warehouse
• Controlled maintenance of the facility and $100 thousand in equipment assets
• Provided ongoing excellent customer service resulting in high customer satisfaction rating
• Consistently met or exceeded company service and cost objectives

Warehouse Supervisor (1999 for 3 months)

Warehouse Associate Leadman/Operations Manager cross-training (1999 for 6 months)

1987 - 1998
Manufacturer of ceramic parts for catalytic converters.

Chemical Preparation Lab Technician
1994 - 1998
Prepared developmental catalyst samples from raw materials using analytical criteria from Quality Control Lab

• Implemented new pH reading procedure
• Initiated "Supplier Day" resulting in greatly improved customer/company relationships
• Consistently met or exceeded corporate expectations
• Tested samples for "pass or fail" standards and reported results in Excel
• Knowledge of chemistry, instrumentation and analytical problem solving

Chemical Prep Operator
1989 - 1994
Coater B
1987 - 1989


• Leadership Development Training • Hazardous Materials
• Medic First Aid • Forklift License
• Total Quality I and II • RCRA (record keeping)
• SPCC Charting-Graphs • Emergency Response
• ISO 9000 and 9001


University of Illinois, Chicago, Illinois
Completed Liberal Arts coursework.

PRWRA Patricia Chapman - CareerPro-Naperville, Inc. - Naperville, Illinois 60563 - - - (630) 983-8882 - (630) 983-9021 fax