604 Harmony Lane
Pleasantville, CA 94588
Management professional with over 20 years of research and business development, training, quality control, lean manufacturing and technical service management, education, sales, marketing and operational planning in domestic/international academic and corporate settings. Expertise extends to every department of corporate leadership, including personnel, process design and implementation, service marketing, contract negotiation, product development and supervision.
CREDENTIALS AND OBJECTIVE
Range of educational credentials include a Masters in Business Administration (major in operations/marketing), PhD. in Applied Science, Masters in Physics, and a Bachelor of Science in Chemistry, Physics and Mathematics. Formal education enhanced by additional training in over 15 industry related training programs and certifications: Advanced Certificate in Applied Computers, Certificate for Quality Engineering, Supervisory Skills for New Supervisors, and Strategic Planning.
Actively participate in five different industry specific targets (Chemical Society, Geophysical Union, Physics Society, Society of Quality Control, and the Oceanography Society). Sought by peers, superiors and outside agencies as assertive leader to communicate in oral and written language, publishing approximately 170 functionally relevant articles.
Seeking leadership position as Director of Operations, Senior Engineer, Research and Business Development Analyst, or Plant/Project Manager.
• Supervised hiring, training, personnel, and evaluations for technical/non-technical staff of over 100.
• Adept with world cultures, international demographics, and global multi-site customer base of 100 in 13 countries.
• Intuitive understanding of market trends and product capabilities led to the improving temp-staff turnover, increased revenues 1300%, reduced operational cost by 10%, and enhanced customer satisfaction scores.
• Established protocols to increase customer base by 900%, while monitoring staff, conducting research, and managing a $4M research based fund grant.
Yale University, New Haven, CT
1993 - Present
General Manager/Research Scientist
University of Virginia, RIchmond, VA
1988 - 1993
Senior Research Associate
University of Pennsylvania, Philadelphia, PA
1987 - 1988
University of North Dakota, Fargo, ND
1985 - 1987
University of South Dakota, Pierre, SD
1983 - 1985
Ferndale Research Lab, Sioux Falls, SD
1982 - 1983