604 Harmony Lane
Pleasantville, CA 94588
• Customer focused systems engineer with extensive technical knowledge and experience in network architectures.
• 10 years planning, implementing and operating 4000+ user LANs with multiple WAN connections.
• Proven leader able to motivate and assemble teams towards providing world-class service.
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
• Trained 12 intern engineers on technical aspects of physical cabling topologies and media selection.
• Prepared and presented technical plans to senior executives to further corporate development.
• Leader of teams of 85 individuals providing extensive networking services.
• Managed $3.4 million budget tracking allocations and expenditures.
• Delivered presentations to cross cultural teams from Angola and Portugal on worldwide networks.
Systems Planning & Implementation
•Reviewed and verified over 1000 network designs and installation documentation from interning engineers.
• Designed technical proposals to document customer requirements for systems specifications.
• Developed quick glance installation and troubleshooting installation instructions targeted at clientele.
• Documented and developed network operations and customer service processes and procedures.
• Worked technical solutions to provide users with the newest of technologies.
• Supervised 15 technicians who maintained, configured and upgraded network at high security semi-conductor plant. Noted and recognized for efficient and effective security systems.
Romanov Enterprises, Fairfield, CA
2002 - Present
Chief Technical Supervisor
Maxwell Technologies, San Diego, CA
1999 - 2002
Director, Networking Center
Beale and Sons Inc., Provo, UT
1997 - 1999
Baker and Baker Futures, Tampa, Florida
1995 - 1997
FJK Support Services, Denver, CO
1992 - 1995
PROFESSIONAL TRAINING AND EDUCATION
University of South Florida, Tampa Florida
M.S., Systems Engineering
Colorado State University, Ft Collins, CO
• NT Server, NT Exchange, HP Open view, Cisco Works, Microsoft Office, Access, Power point
PRWRA Heather Wagoner, PhD - Wagoner Consultants - The Rowans - Ely Cambridgeshire - United Kingdom CB6 1BS - Heather.Wagoner@btinternet.com