Executive Office Federal Employment

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Executive Officer, CP-0301-00/00, US Capitol Police

Highest Grade Held: Grade 15, Series 0341, Date Promoted: May 1, 1999
Veterans Preference: 5-Points – US Army (10/70 to 10/95) Citizenship: USA

Over 2-Decade Background Providing Senior-Level Management Advisory Services

· Superlative record of successive, upward leadership positions in federal government law offices, including distinguished career as US Army officer.
· Definitive experience in quantitative and qualitative studies, program evaluation, and special projects, including guidance, coordination, implementation, and analysis of programs, plans, and activities.
· Proven abilities in organizational leadership, people management, and relationship building.
· Recognized for comprehensive knowledge of government and program management techniques.
· Skilled program problem solver: Apply astute experience for timely and appropriate corrective action.
· Earned 6 consecutive Quality Step Increases—1998 - 2003.
· Accustomed to working with all levels of federal, state, and local agencies, management, and staff.
· Proficient in WordPerfect, Word, Excel, Quattro Pro, and PowerPoint.


· Financial Management
· Government Budgeting
· Customer Support Services
· Interagency Diplomacy
· Projects & Programs
· Procurement & Property
· Change Management
· Policies & Procedures
· Fact Finding & Auditing
· HR & Training
· Information Systems
· Reports & Correspondence
· Records Management
· Performance Review
· Federal Acquisition Regulations


Administrative Officer
05/99 – Present
40 h / week
6 Saint Paul Street, Suite 1400, Baltimore, MD 21201
Supervisor: John Doe, 410-555-1212; May be contacted
Provided total administrative oversight of operations, management, and information for Federal Public Defender (FPD), including litigation support, records management, telecommunications, and office automation. Advised FPD on programs, objectives, activities, and administrative information systems management. Coordinated content and consistency preparation and presentation of all reports, correspondence, information request responses, and material prepared for signature. Supervised 75 or more employees across state at any one time.
· Developed, managed, and executed $15.3M budget (includes payroll) for 25 FPD offices throughout state, with over 900 people including more than 400 staff attorneys.
· Executed total onsite procurement authority and management (FAR knowledge), up to $100,000 “open marker” and unlimited GSA “Maximum Ordering Threshold.”
· Managed 65,000 square feet of facilities and office property located throughout state.

Selected Accomplishments
· Raised fledgling office to among top-rated in Federal Public Defender Office nationwide.
· Passed audit with only 1 finding and assessment with no findings.
· Lead assessor comment at exit briefing: “One of the best offices I’ve ever seen.”
· Revamped records management system:
· Baseline project included 15,000 case files spanning FY-85 – FY-94.
· System now handles 1900 files per year.
· Established filing, indexing, and safeguarding procedures with user-friendly features for easy and efficient attorney case management and retrieval.
· Converted budget and leave management program from manual to automated system:
· Created 40 linking computerized spreadsheets for budget and 75 non-linking computerized spreadsheets for personnel leave statements.
· Wrote 36 unique and complex computerized spreadsheet formulas in all.
· Wrote 97-page personnel manual, 75-page internal controls manual, and established desktop procedures manuals for 8 major functional areas to put office in compliance with higher authority rules and regulations.
· Moved main office (9,000 sq ft) into new facilities (13,000 sq ft) in 13 months versus typically projected 2-3 years.
· Only 1 day down time.
· Project included new phone system and new, expanded network.
· Worked closely with architect in designing all aspects of new space.
· Reduced phone expenditures from $42,000 to $5,000 monthly, instituting new “Client Collect Call” procedures.
· Served on 15-member national committee for Performance Measurement of FPDs (6 years).

Management Analyst
11/96 – 05/99
40 h / week
One Columbus Circle, NE, Suite G-200, Washington, DC
Supervisor: John Doe, 202-555-1212; May be contacted
Established new assessment program mandated by Congress, serving as senior assessor. Conducted onsite assessments of administrative and operational functions of Federal Public Defender organizations nationwide. Briefed chief federal judges and prepared written reports for each assessment conducted.

Selected Accomplishments
· Establish program nationwide in 6 months and conducted 222 assessments over 2.5 years.
· Developed policies, protocols, procedures, and checklists to perform assessments against 9 major functional areas, including Financial Management, Human Resources Management, Automation, Records Management, Procurement and Property Management, Telecommunications, Security, Internal Controls, and Organizational Policies and Procedures.
· Developed 45-minute presentation to brief federal public defenders and administrators on program, addressing expectations, lessons learned, and best practices. Delivered presentation to average audience of 200.

Administrative Officer
11/95 – 11/96
40 h / week
One Columbus Circle, NE, Suite G-200, Washington, DC
Supervisor: John Doe, 202-555-1212; May be contacted
Oversaw all aspects of administration and management, reporting to division chief. Supervised staff of 10 or more. Managed procurement and property resources and all HR functions. Provided automation support to staff.

Selected Accomplishments
· Developed, managed, and executed $2M budget.
· Managed project to convert all federal public defender organizations to metered mail procedures.
· Drafted 9 new position descriptions.

Senior Legal Administrator
01/83 – 10/95
40 h / week
Judge Advocate General Corps
Worldwide Assignments
Performed full range of legal administrator duties in US Army legal offices. Served as Chief, Administrative Office and Chief, Information Management Office in last assignment for US Army Legal Services Agency (largest US Army law office). Supervised 22 employees. Managed all aspects of personnel management. Served as security manager.
· Provided administrative support to 300 attorneys, judges, and support staff worldwide.
· Developed, managed, and executed operational budgets as large as $10M.
· Managed procurement and logistics of 50,000 sq ft facility.

Selected Accomplishments
· Reduced travel expenses $300,000 annually through institution of improved procedures.
· Increased reimbursements $100,000 by creating interagency agreement with Department of Justice.
· Saved $13,000 annually by establishing procedures for acquiring automation training.


Master of Science in Administration, 1990
University of Maryland, College Park, MD 20783

Bachelor of Science in Management, 1987
Rochester Institute of Technology, Rochester, NY 14623

Simpsonville High School, Simpsonville, SC, Diploma, 1969


· Procurement & Contracting Courses, 1998 & 2004
· Certifying Officers Course, 2004
· Project Management Course, 2003
· Program Evaluation Course, 1998
· Cost-Benefit Analysis Course, 1995
· Federal Budget Process Course, 1992


· Special Act Award, 1998
· Legion of Merit Medal, US Army, 1995

Nick Marino - CertFedResWriter@stx.rr.com