Retail Manager

Lee Robertson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


• Extensive experience in Management, Merchandising, Human Resource Training and Development, and Floor Management consistently assuming increased responsibilities.
• Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels to achieve their maximum potential while attaining corporate objectives.
• Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers.


SFB Retail Stores, Springfield, IL
1999 - Present
Support Manager
• Scheduled Payroll/Comp for 300 associates.
• Coordinated Benefits.
• Implemented and supervised health and safety programs.
• Maintained Modular changes in POS System.

SFB Retail Stores, Springfield, IL
1998 - 1999
Accounting Manager
• Developed financial reports.
• Processed credit collections.
• Reviewed and monitored encoding.
• Maintained collections data.
• Analyzed financial data.
• Reviewed financial documents for accuracy.
• Made bank deposits.

SFB Retail Stores, Springfield, IL
1995 - 1998
Personnel Manager
• Hired, interviewed and developed associates' skills.
• Created and maintained files.
• Monitored and reduced turnovers.

SFB Retail Stores, Springfield, IL
1991 - 1995
Department Manager
• Managed inventory control dealing with shrinkage, price.
• Supervised merchandise ordering.
• Directed store merchandising.
• Coordinated customer services.


Naperville Community College, Naperville, Illinois
Completed 24 hours of business/accounting coursework.

PRWRA Pat Chapman - CareerPro-Naperville, Inc. -