Quality Engineer Manufacturing

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Outstanding analytical and problem solving capabilities. Tireless work ethic. Committed to project completion. Strong organizational capabilities. Work well under pressure during fast paced and stressful situations. Take pride in ability to motivate, energize and lead to successful outcomes. Genuine team player; committed to organizational success. Skilled at maintaining positive customer relationships while working to resolve problems. Effective communicator, both oral and written.


FJK International Inc., Madison, WI
1997 - Present
• Spearheaded the process for company to ascertain ISO 9002 status.
• Improved design elements for tool and die makers to eliminate sharp edge on seat bezel.
• Wrote work instructions and procedures in accordance with ISO Standard.
• Reduced major supplier. Resulted in costs originally at $1500 per run, diminish to no more than $200 per run.
• Devised training program for new hires. Accountable for personally ensuring each new employee receives Health & Safety work instruction for every machine.
• Designed computer program to record how scrap is collected and reworked. This streamlined the process of determining how to most effectively improve operational processes and repair damaged products.
• Investigated customer complaints and recommend corrective action. This necessitates traveling to and meeting with Canadian and American client base to address product concerns.
• Accurately processed flow/control charts.
• Prepared inspection sheets as delineated in drawings.
• Performed internal/external audits.
• Utilized computer skills to trouble shoot network system.

Manning Manufacturing, Inc., Madison, WI
1995 - 1997
• Implemented quality assurance procedures.
• Assisted with the implementation and documentation of ISO 9000 status.
• Reproduced AutoCAD drawings.
• Disassembled drawings for fabrication.
• Trained to process flow/control charts.

Acme Industries, Milwaukee, WI
1994 - 1995
• Conducted testing for PH levels, MLSS, and oxygen testing.
• Maintained proper effluent and statistical reports.

Memorial Hospital, Milwaukee, WI
1992 - 1994

Ferndale Research Lab, Milwaukee, WI
1990 - 1992
Lab Assistant
• Opened, checked, sorted and recorded specimens to appropriate sections.
• Prepared/sterilized glassware.
• Transposed non-reactive results.
• Processed specimens for testing (centrifuging, separating specimens, planting specimens for bacterial culture, staining slides for examination).
• Used computer to generate specimen labels.


• Windows 2000/XP/NT, Word, Excel, Access, CAD Key, AS400, Solid Works, Auto Cad, Novell, Herrington Calibration Recall, Group Wise, Outlook, Internet and Corel Suite 8.


American Seating Goldstar Award - in recognition for initiating the process to earn ISO 9002 status.

Leadership & Training Award
Presented by Madison Chamber of Commerce citing "Outstanding Achievement for Training all ISO Employees."


Washington College, Madison, WI
B.A., Manufacturing (in progress)

• Hazardous Waste Management
• Lockout Procedures
• Just-In-Time Purchasing
• C.P.R.

Mechanical Engineering Technology-Automotive, (Graduated 1997)
Washington College, Madison, WI

Environmental Engineering Technology, (Graduated 1995)
Washington College, Madison, WI

Quality Assurance Certification (Graduated 2000)
Washington College, Madison, WI

Medical Office & Laboratory Technician Diploma (Graduated 1991)
Anderson College, Milwaukee, WI

PRWRA Audrey Field - Résumé Resources - Wasaga Beach, Ontario, Canada - http://www.resumeresources.ca