Quality Assurance Manager Airline Industry

Jordan Winters
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Senior Management Professional with over 14 years experience in the aerospace manufacturing industry. Plan and schedule deliveries of raw materials and sub-assemblies, perform manual and computerized inventory audits, develop and submit proposals and reports, author and edit business/marketing plans and manage the daily operations of an quality assurance department with multi-million dollar inventories. Integrate leadership, time-management, critical thinking/analysis, problem resolution, written/verbal communication and human resources management skills in planning and management.


Helix International
1996 - Present
Quality Assurance Manager
• Approved by Boeing to inspect aircraft parts and assemblies for 737, 747, 757, 767 and 777 parts, including Classic and New Generation aircraft for manufacturer engineering specification compliance.
• Perform detailed structural analysis test flights on aircraft parts found to be non-compliant with specifications.
• Investigate engineering drawing and specification deficiencies to correct functional/structural problems.
• Initiate corrective actions and provide appropriate personnel with engineering data, design and production aid tools to assist with corrective measures necessary to bring structural assemblies/sub-assemblies into conformance.
• Evaluate and resolve engineering issues that result from customer or FAA audits.
• Develop plans and tooling concepts to introduce and integrate lean manufacturing processes and enhancements.
• Design and implement work and loss prevention processes to increase manpower performance and decrease costs.
• Ensure all subordinates remain in compliance with FAA, OSHA, HAZMAT, WASHA and Boeing Safety guidelines and regulations.

Helix International
1991 - 1996
Inventory Management
• Reconfigured Tool Bin Space and delivery processes in support of reducing labor costs by 10%-15%.
• Managed activities of subordinate personnel to ensure all employees remained on task and assignments were completed according to time-line.
• Performed manual, physical and computerized audits to ensure accuracy of automated inventory counts
• Reviewed transportation schedules, personnel assignments and routes, to ensure compliance with standards for personnel elections, safety, and contract terms.
• Orchestrated activities relating to dispatching, routing and tracking of ground vehicles, aircraft and railroad cars.
• Supervised personnel responsible for the assigning of tariff classifications, billing preparation, mode of transportation and destination of shipment.
• Inspected and supervised the inspection of incoming aircraft parts and sub-assemblies from contracted vendors to ensure compliance with engineering drawings, blueprints, and manufacturer's specifications.
• Employed various measuring devices, such as electronic and manual micrometer in inspection processes designed to assure conformance with FAA tolerances.

Helix International
1988 - 1991
• Assigned to aero-structure business unit, acting as liaison between customers, department heads and other engineers to develop products to meet specific needs ensured quality and functionality of designs.
• Interacted with vendors, managers and customers in support of Buyer Furnished Equipment (BFE) processes.

M Distributors
1984 - 1988
Founder/CEO/Operations Manager
• Managed and administrated all facets of food distribution company.
• Built organization from ground floor up, achieving annuals sales levels of $1.5 million to $1.75 million in four-year timeframe.


University of Phoenix
M.B.A., Business Administration

LaSalle University Business, Columbia College, City University
Post Doctorate, LaSalle University Business Degree

Career Development & Training
Employee Certification Awareness - Quality-You Are the Difference - Aviation Maintenance Technician
PowerPoint 8.0 - Understanding Aircraft Structures & Systems - Hazard Communication
General Ergonomics Awareness - Project Management- Contract/Procurement - Complying with ANESHAP
KT QA1 Shop Floor Maintenance - Ethics 2000 - Question of Integrity - I, II, 2000
New Chemical Introduction - Coaching for Performance - Communicating Across Cultures
Setting and Achieving Your Goals - Data Conversion Concepts & Processes - Emergency Preparedness
QA Inspection Techniques - Blueprint Reading - Basic & Advanced - Precision Measuring Tools
Corrosion Awareness for Manufacturing - Ethics & Business Conduct - Service Leadership Skills
World Class Competitiveness - The Art of Negotiating - Team Member Training
Hazardous Waste Management - HAZCOM Information - Inspection Techniques
Confined Space Awareness - Hazardous Waste Disposal - Stormwater Pollution Prevention
FOD Prevention - Safety Coaching - Conflict Resolution
Seven Habits of Highly Effective People - - Proper Use of Quality Systems
Compliance with Regulatory Requirements - - Protecting Information in the New Millennium

PRWRA Lea Clark - Clark & Associates - Macon, GA 31206 - lclark352001@cox.net