Resumes by Industry: Real Estate

Devin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

New Home Sales Professional

· Offering 2.5 years experience in new home sales and general real estate.
· Previously held a Florida real estate license.
· Proven track record meeting and exceeding sales plan.
· Familiar with mortgage and home construction terminology.

Qualifications Include:
· Interviewing clients to assess and determine needs, wants, and desires.
· Pre-qualifying clients to determine home buyer affordability.
· Conducting persuasive presentations of amenities and options.
· Overcoming objections and closing sales.
· Arbitrating and resolving problems.
· Serving as a liaison between clients and building superintendents.
· Participating in activities to network with industry contacts.
· Developing and managing relationships with real estate agents and mortgage lenders.
· Utilizing time management techniques and maximizing tasks.
· Improving productivity through creative strategies.
· Garnering community support.

NEW HOME SALES AND REAL ESTATE EXPERIENCE

New Homes Sales Representative / Licensed Real Estate Agent (2.5 Years)
HORIZON PROPERTIES – Martin County, Florida
Sold new homes as a member of a team spearheading a new partnership between Horizon Properties and the Cove Homes development group. Originally listed and sold homes as an agent.
· Averaged 103% and achieved as high as 140% of monthly quota for number of homes sold.
· Negotiated contracts for affordable homes within a high per capita income community.
· Greeted guests from contact list at continental breakfast activities to promote the development.

ADDITIONAL EXPERIENCE

Operations Engineer (15 Years)
KHWB –TV Channel 39, KHOU-TV CHANNEL 11, and KRIV-TV CHANNEL 26 – Houston, Texas
WCKT-TV – Miami, Florida
Managed people and activities in master control, satellite uplink and downlink, video and videotape, news playback, engineering, and live truck operations.

Administrator (2+ Years)
HOBE SOUND FIRST AID SQUAD – Martin County, Florida
Coordinated and directed operations of a 911 ambulance service. Conducted presentations before various community organizations to disseminate information and educate the public regarding services.

EDUCATION

Bachelor of Arts in Speech and Theatre
LUTHER COLLEGE – Decorah, Iowa

Sandy Hild - TheResumeDoctor@aol.com - http://www.theresumedoctor.com

Casey Catello
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

QUALIFICATIONS PROFILE

Top-Performing senior executive with 14 years’ experience in property operations and management for residential development and investment/development property markets. Delivered $800 million in revenue/profit growth through innovative hands-on operating leadership and high-profile property management. In-depth knowledge and experience in business planning, management, and implementation, contributing significantly to bottom-line efficiency and profitability. Possesses broad-based management skills, with strong planning, communication, organizational, team building, and decision-making skills.

· Due Diligence
· Lease Negotiations
· Asset Management
· Team Building/Leadership
· Project Development
· Client Relationship Building
· Profit & Loss Management
· Judgment/Problem Solving
· Purchasing Scope Definition
· Anticipating Economic Climates
· Budget Planning & Forecasting
· Diverse Market/Industry Knowledge

KEY ACHIEVEMENTS

· Established Hunter Street Investments (HSI) direct property development / investment portfolio throughout New York worth over $600 million.
· Key driver in development of an organization-wide strategic planning and visionary process. Focused investment business on being a capital player and residential developers of apartments and residential land markets.
· Leadership of more than $800 million in property projects, with complete development and management responsibility for over 40 projects. Currently includes $400 million in investment property and $200 million in development projects.
· Instrumental in instigating strategic directional papers for current and future development / investment portfolios, enabling HSI to expand internationally into Australia, Germany, and United Kingdom.
· Spearheaded strategic process improvements to expand portfolio, successfully increasing HSI’s revenue/profit to $600 million.
· Outstanding mentor and coach; leading teams to identify new opportunities as well as contracting/developing residential, industrial and commercial properties across New York worth over $600 million.

PROFESSIONAL EXPERIENCE

HUNTER STREET INVESTMENTS (HSI) — New York, NY
1991 – PRESENT
Director (2001 – Present)
Provides vision and tactical leadership for New York’s largest private property investor while managing a staff of over 20. Manages all stages of property development process; P&L management; financial and operational management; property acquisitions; project management; half yearly valuations to track development/capital/income growth; researches property trends; oversees asset management of investment properties; and relationship building.
· Exceeded company benchmarks for Return on Investment (ROI) through the implementation of market factor influences and strong property management techniques.
· Led and negotiated all contract negotiations for property development/investment opportunities throughout New York, including securing under due diligence provisions allowing company to purchase development/investment properties.
· Expanded HSI’s portfolio nationally and internationally through the design of direct/indirect property portfolios and development investment strategies.
· Increased staff morale and performance through the implementation of an employer bonus incentive scheme delivering profits to employees.
· Provides strong organizational leadership and active participation in business development by offering tactical direction to enhance business plans. Recommends and coordinates the purchase and sale of development/investment properties to optimize profit.
· Led and negotiated strategic business alliances with Banks to finance HSI’s development/investment portfolio, further expanding market reach.
· Redesigned and streamlined company infrastructure by relocating staff nationally in New Jersey, capitalizing on human resource, operational, and financial competencies in line with company objectives.

Manager of Acquisitions (1995 – 2001)
· Negotiated the acquisition of $800 million in development and investment properties as part of HSI’s objectives.
· Effectively documented business processes and procedures, identifying issues that may represent risk to the business or its clients and providing asset management solutions where necessary.

Property Analyst (1991 – 1994)
· Identified expansion and market opportunities through successfully researching property trends.

WALTER GIRMOND & ASSOCIATES — New York, NY
1989 – 1991
Evaluator
· Independently performed valuations and market research on vacant land, development sites, and residential properties throughout New York.
· Implemented strong client focus and communication processes, continually building long-term relationships and cementing existing relationships.

EDUCATION & PROFESSIONAL CERTIFICATIONS

University of New York — New York
Graduate Diploma Property Investment & Finance
University of New York — New York
Bachelor of Business – Valuation & Land Economy
Professional License:
Real Estate & Business Agent’s License

PUBLIC SPEAKING ENGAGEMENTS & FEATURED NEWSPAPER ARTICLES

Speaking Engagements:
Property Council of New York, “Best Practice Techniques”, 2004

Property Council of New York, “Property Investment Trends for 2003”, 2004

Newspaper Articles:
Property Council of New York, “Personal Style – David Joneson”, 2002

The New York, “Softer Trend Seen for City Properties”, 2004

PROFESSIONAL AFFILIATIONS

New York Property Institute
Property Council of New York
Urban Development Institute of New York
Real Estate Institute of New York (REINY)

Jennifer Rushton - info@keraijen.com.au - http://www.keraijen.com.au

Mary McLeod
77110 University Place, Boston, MA 00378 / Tel# (401) 555-7362 Email: mmcleod@myisp.com

Real Estate Agent

SUMMARY

Real estate professional with 20 years residential sales experience. Demonstrated success in marketing residential sales programs, promotions, and campaigns. Expert at using Web technology to attract a targeted market segment. Ability to contact buyers and sellers quickly through an extensive, well-maintained network of contacts. Specialist in historic restorations.

AREAS OF EXPERTISE

· Historic Dwellings
· Personalized Service
· Network of Contacts
· Transaction Management
· Web Marketing
· Virtual Tours
· Leasing Experience
· Corporate Holdings
· Property Management

EXPERIENCE

MCLEOD AND ASSOCIATES, Cambridge, MA
1997 - Present
Real Estate Agent
Founded single proprietorship focused on upscale, historic, single-family dwellings. Developed personalized marketing campaigns. Grew and nurtured network of colleagues, former clients, and business associates. Linked new home owners to restoration experts when needed.
· Formed strategic partnerships with universities and large corporations to identify newly hired senior professors, administrators, and corporate executives.
· Personally guided prospective home owners through neighborhoods to illustrate the range of historic dwellings on the market.
· Pioneered the use of Web sites with full 360-degree virtual tours to market homes nationally and internationally. Received recognition from Realtors’ Board for industry innovation.

HIGHLAND CORPORATION, Boston, MA
1992 - 1997
Property Manager
Coordinated and directed the management of a portfolio of 160 properties, with responsibility for marketing and selling surplus real estate. Served as the real estate liaison between internal corporate headquarters’ staff and external brokerage firms and landlords.
· Reviewed real estate due diligence materials and liabilities prior to acquisition; completed 11 divestitures in five years and completed assignments for 162 leases.
· Worked with MIS staff to develop, test, and implement real estate database programs.
· Reported to corporate managers on status of properties, issues with occupancy, and opportunities for additional property investment.

REED AND ASSOCIATES, Cambridge, MA
1986 - 1992
Leasing Agent
Managed a multi-million dollar real estate leasing portfolio of 205 domestic and international leased properties. Supervised an executive assistant and represented agency’s interests when working with outside brokerage firms, outside counsel, and subsidiaries’ management and landlords.
· Reviewed and negotiated 97 property leases and renewals that amounted to $45M in base rent commitments for two years (1990 to 1991); a total of 27% were international leases.
· Managed subleased office space in Boston, producing $385,000 in annual profit for six years.
· Oversaw the development of a database of properties to automate routine activity reporting.
· Received “Top Leasing Agent of the Year” award for two consecutive years.

BAKER AND BAKER, INC., Boston, MA
1982 - 1986
Realtor
Marketed and brokered single family dwellings, duplexes, and condominiums, amounting to transactions of over $10M in four years. Met with prospective sellers, advised on pricing and staging, developed advertising strategy, hosted open houses and tours, and managed all transaction procedures. Introduced prospective buyers to the community and its neighborhoods, showed potential homes, counseled on bids and responses to counters, and managed purchase procedures.
· Drove marketing campaigns to establish an average time-to-sell of 45 days.
· Developed a network of real estate colleagues to locate and negotiate home purchases in an average of 60 days.
· Increased customer inquiries by 75% through referrals from satisfied clients.

EDUCATION

Bachelor of Arts (Business Administration), 1982
Boston College, Boston, Massachusetts

LICENSES AND AFFILIATIONS

Licensed Real Estate Broker, Commonwealth of Massachusetts
National Association of Realtors
Massachusetts Association of Realtors
Certified Home Sales Specialist

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Innovative, imaginative, energetic, and self-driven professional who has earned a reputation as a taskmaster
· Seeking a new homes sales position with a leading homebuilder in the Houston marketplace.
· Earned a Real Estate Sales Agent License, inactive status, in February 2003.

AREAS OF EXPERTISE

· Developing needs assessments
· Conducting interactive presentations
· Creating strategic plans to obtain goals
· Measuring and reporting activities
· Utilizing time management techniques
· Interviewing skills
· Garnering community support
· Writing articles and correspondence
· Developing and managing relationships
· Planning and organizing activities
· Arbitrating and resolving problems
· Providing leadership and guidance
· Maximizing tasks
· Creating incentives to promote and reinforce opportunities
· Developing strategies to improve productivity
· Thinking “Outside the Box”

CURRENT ACTIVITIES FOR NEW HOME SALES

· Currently developing a list of contacts within real estate, mortgage, and title companies, as well as banks through a relationship with a senior title examiner.
· Garnering informative and clever ideas to attract and hold the attention of industry contacts to be included in a monthly or bi-monthly newsletter.
· Visiting and observing account representatives at model homes to enhance sales abilities.
· Attending functions to gain networking experience.
· Familiar with mortgage terms and determining home buyer affordability through real estate education.

ACCOMPLISHMENTS

· Transformed the weakest link in The Irving News, the Lifestyles Section, into one of its strongest assets and earned award as Third Best Among Entertainment/Lifestyle Sections in 125 newspapers throughout the U.S. and Canada by Suburban Newspapers of America.
· Selected to judge between 20 and 30 entries, and choose the top three placements within the Arizona Press Club Statewide Editorial Contest, after earning the Suburban Newspapers Award.
· Contributed to The Irving News attainment as one of three finalists for Best Non-Daily Newspapers in the Katie Awards.
· Sold management on acceptance, importance, and relevance of proposed articles.
· Investigated leads and story ideas, writing copy for news and feature articles.
· Served as an editor, designing layout, editing freelance copy, and compiling community calendar.
· Nominated for Teacher of the Year in 2001 and 2002 based on programs initiated and their success.
· Improved TAAS scores, achieving across the board success with all students passing.
· Created and implemented a loop program, teaching the same students for both 5th and 6th grades, an incentive and awards program, and student buddy system.
· Developed teacher partnership system that is being implemented in other classrooms because it improved communication between English and non-English speaking students and increased learning abilities.
· Conducted presentations before National, Texas, and Greater Houston Area Conferences in 2001 and 2002.
· Published in two journals.
· Recognized with Exceeds Expectations for all categories within annual performance reviews in past four years.

EMPLOYMENT HISTORY

Language Arts/Social Studies Teacher and Literacy Team Member – Alief I.S.D. - Houston, Texas (1999 to Present)
Lifestyles Editor – The Irving News (1998 to 1999)
Staff Writer – The Examiner (1997 to 1998)
Writer Intern – Insite Magazine - Bryan, Texas (1996 to 1997)

TRAINING AND EDUCATION

Covey’s Seven Habits of Highly Successful People
Champions Real Estate School
Master of Education in Reading and Language Arts – University of Houston (2001)
Bachelor of Arts in Journalism – Texas A&M University (1996)

Sandy Hild - TheResumeDoctor@aol.com - http://www.theresumedoctor.com

Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Qualification Profile

· Results-oriented Real Estate Appraisal Professional with experience in diverse areas of appraising.
· Comprehensive background in FHA, Conventional, 2055 Interior / Exterior, and 2055 Drive Bys.
· Proven success in increasing client retention and client satisfaction levels within highly competitive markets.
· Exceptional leadership abilities concerning real estate appraising.
· Adept in streamlining business processes and increasing productivity levels.

Licensure

Licensed Appraiser – State of Texas Certification (currently pursuing)

Professional Background

Castaline Real Estate Appraisal Service
2001-2003
APPRAISER TRAINEE (2001-2003)
ADMINISTRATIVE ASSISTANT (2001)
Interacted with high profile financial institutions concerning real estate transactions. Directed client invoicing functions on a monthly basis. Handled business administration responsibilities including drafting correspondence, filing documents, and fielding client inquiries.
· Managed all aspects of real estate appraisal processes including Conventional, FHA, 2055 Drive Bys, and 2055 Interior / Exterior.
· Appraised residential homes for diverse client base.

Stoneville Wireless
2000-2001
CUSTOMER SERVICE REPRESENTATIVE
Generated sales from Cingular Wireless cellular phones. Participated in cash management functions.
· Provided exceptional level of customer service to all clients, which contributed to increases in customer satisfaction levels.

Education

Real Estate Appraising
DEL MAR COLLEGE

USPAP Professional Development Coursework
LINCOLN GRADUATE CENTER

Undergraduate College-Level Studies in Business
DEL MAR COLLEGE

Computer Skills

Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Kristen Coria - ResumesAP@aol.com - http://www.careerparadigms.com

Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Corporate real estate director offering significant accomplishments during a 15-year history, providing domestic and international commercial real estate services within two Fortune 100 corporations and a premiere real estate service provider. Industry experience includes banking, industrial manufacturing, financial services, and travel. Currently leading a team of real estate professionals involved in the delivery of leased properties, requiring knowledge of core businesses, real estate markets, and existing portfolio. Background includes leasing, sales, acquisitions, and divestiture of office, land, warehousing, manufacturing and retail/call center operating facilities. Working knowledge of property management, accounting principles and financial markets, and utilization of negotiating, deal structuring, and financial analysis skills.

Earned a master's degree in international business and management. Strong background in law with the ability to review documents in a discriminating manner, looking for liabilities that could affect the corporation's bottom line. Computer skills include Microsoft Windows 98, Microsoft Office (Word and Excel), and Lotus Notes.

EXPERIENCE

HILL INTERNATIONAL, Atlanta, Georgia
Director, 1998 - Present
Maintain accountability for the delivery of projects and transaction segment of a $20 million annual base-rent commitment real estate portfolio, consisting of 122 properties in the southern United States and the Caribbean. Focus on understanding the business and key business drivers, matching real estate solutions and strategies, and presenting cost effective alternatives. Lead the transaction management delivery team involved in locating prospective space and negotiating leases, while partnering with the project management team to deliver cost effective and timely real estate projects for client. Secure financial approval for projects from client's senior real estate committees. Maintain relationships with senior client business leaders to identify real estate solutions in keeping with long-term business unit and corporate business strategies. Serve as liaison with landlords of major leased properties to maintain solid working relationships.
· Southern Region team completed 90 real estate projects in 2000, totaling 200,000 RSF (projects included new leases, lease renewals, subleases, and lease terminations/buyouts).
· Led team that recently completed negotiations for an 80,000 RSF lease renewal/build-to-suit project in Florida, resulting in a $500,000 save off the approved budget.
· Created course materials and led panel teaching transaction managers in proper review of leases.

OCTAGON, INC., Houston, Texas
Manager, 1978 - 1998
Managed a multi-million dollar real estate leasing portfolio of 205 domestic and international leased properties. Coordinated and directed the management of a portfolio of 160 owned properties, with responsibility for marketing and selling surplus real estate. Served as the real estate liaison between internal corporate headquarters' staff and external brokerage firms and landlords. Supervised an executive assistant and represented company's interests when working with outside brokerage firms, outside counsel, and subsidiaries' management and landlords.
· Generated $5 million from the sale of 10 major manufacturing and warehousing properties in over a 3-year time frame
· Participated on a 15-member corporate acquisition and divestiture team with personal responsibility for reviewing real estate due diligence materials and scheduling liabilities prior to acquisition; completed 11 divestitures in 5 years and assignments were completed for 175 leases.
· Reviewed and negotiated 100 property leases and renewals that amounted to $52 million in base rent commitments for 2 years; a total of 27% were international leases.
· Worked with MIS staff to develop, test, and implement real estate database programs.
· Managed subleased office space in New York City that produced $385,000 in annual profit for 6 years.

Coordinator, Real Estate Leasing
Managed a domestic and international real estate portfolio with more than 400 leases. Created this position from ground zero, working with attorneys formerly handling these responsibilities before real estate leasing operations were separated from the law department.

Trademark Paralegal
Coordinated the application and renewal process for more than 2,000 trademark registrations, with 30% registered in international countries. Maintained a registration tracking database. Supervised a patent docket clerk.

HELIX BANK, Houston, Texas
Legal Assistant, 1976 - 1978
Processed all legal documents served on bank, including IRS tax levies, garnishments, court orders, and death notices. Created legal assistant's position for the bank.

EDUCATION AND LICENSURE

UNIVERSITY OF HOUSTON
B.S., International Business - Management, 1994

Mercer University
Bachelor of Arts
Certificate -Lawyer's Assistant Program

Licensed Real Estate Broker - State of Texas
Master of Corporate Real Estate (MCR) - International Association of Corporate Real Estate Executives

PROFESSIONAL

International Association of Corporate Real Estate Executives (NACORE)

PRWRA Sandy Hild - The Résumé Doctor - Theresumedoctor@aol.com - resumespecialist@yahoo.com - http://www.theresumedoctor.com

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

High energy results oriented marketing professional with expertise in commercial real estate marketing, management, development and construction seeking an executive position with a Fortune 500 company.

CAREER HIGHLIGHTS

MANAGEMENT
• Able to identify market opportunities, develop client relationships, negotiate sales terms, close, coordinate and expedite the sale.
• Have the ability to manage all aspects of a corporate real estate portfolio. This includes site location analysis, site inspections, negotiations, and executing sale/lease contracts with property owners.
• Accomplished in forecasting and monitoring operating budgets, cash flow, and preparation of profitability reports.
• Developed guidelines and integrated a computer system for establishing, managing, and coordinating division and satellite offices.
• Recognized for leadership, management and negotiation skills.

MARKETING/SALES
• Developed and maintained relationships with Fortune 500 companies.
• Confident communicator with outstanding presentation skills.
• Prepared financial analysis of potential sales, leasing, and management transactions.
• Facilitated the development and use of client data bases with support capabilities.

HUMAN RESOURCES
• Special strength in staff supervision, motivation, and training.
• Wrote job descriptions, standardized hiring and interview procedures.
• Created technical and policy/procedure manuals.
• Launched an annual awards program to build morale and promote camaraderie.

PROFESSIONAL EXPERIENCE

Hercules Commercial Real Estate, Inc.
1995 - Present
President, Owner and Principal Broker
• Managed comprehensive commercial real estate services in sales, leasing, exclusive representation, property management, and consulting.

Royal Equity, Inc., Jackson City and Delmar, Virginia
1993 - 1994
Sales and Leasing Manager
• Handled the leasing and management of suburban office parks encompassing 25 office buildings, 1 million square feet of office space and over 300 corporate tenants in Jackson City and Delmar, Virginia.

Tamminy Real Estate, Inc.
1991 - 1993
Vice President of Real Estate Leasing
• Managed general brokerage, commercial property management and sales/leasing. Inventory included over 30 properties in excess of 2.5 million square feet of office and mixed use space throughout the Hilltop, Virginia area.

Oceanside Enterprises, Inc.
1982 - 1990
Account Representative, Director of Leasing, Executive Vice President
• Responsible for regional real estate development, brokerage, construction, and management organization. Designed, developed, leased, and managed over 3.5 million square feet of commercial office, retail and industrial properties in Hilltop, Virginia and satellite offices in Cape Verde, South Carolina and Naples, Florida.

EDUCATION

Domino University
1980
B.S., Business Administration

Alpha Theta College of Real Estate
Principles of Real Estate, Real Estate Appraisal, Law, and Management.

Oceanside Community College
Principles of Brokerage, TODA, Office Leasing Seminars.

Society of Industrial & Office Realtors (SIOR)
Certified Office Marketing Specialist.

AWARDS

• Team Player Award for Leadership, Read Commercial Properties. 1992
• President's Pin Award for Employee of the Year. Armada/Hoffler. 1988
• Outstanding Hampton Roads Professional Woman of the Year. 1984
• Impromptu Speaking Award, Dale Carnegie 'Effective Speaking and Human Relations.' 1989

PROFESSIONAL/COMMUNITY MEMBERSHIPS

• Oceanside Board of Realtors, Member.
• NAIOP, Chairman Program Committee.
• Domino University Alumni Association, Active Member.
• Advisory Board for the Visually Handicapped, Commonwealth of OCEANSIDE.
• Building Owners and Managers Association International (TODA), Member
• Chamber of Commerce, Membership Drive and Special Events Committee

COMPUTER TECHNOLOGY

Proficient in both DOS and Macintosh operating platforms and application of LAN technology. Ability to establish, integrate, and transition high-tech equipment. Implementation of network security policies and back-up procedures. Internet knowledge includes application of hypertext and data acquisition. Adept in utilizing the information as a business tool.

PRWRA Anne Kramer - Alpha Bits - Virginia Beach, VA 23455 - akramer@kiscomputers.net

Drew Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

OBJECTIVE

Seeking a challenging sales/marketing position or business opportunity utilizing organizational development experience, proven sales and marketing skills, and record of successful accomplishment.

SUMMARY OF QUALIFICATIONS

• Successful managerial and executive experience in positions of significant responsibility with real estate sales and brokering, land management, property management, business administration, and investment securities.
• Skilled in all aspects of business development, sales and marketing, operational management, staff training, account management, client relations, and customer service.
• Well-developed communication skills demonstrated through training and motivation, ability to produce in-depth proposals and reports, and expertise in business communications.
• Knowledgeable in computer operations and applications including IBM-PC, Microsoft Windows, Microsoft Word, Internet, and E-Mail.
• Consistently noted by senior management, partners, staff, community members, clients, and customers for superior detail-oriented management skills, ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to address organizational problems with innovative solutions.

EMPLOYMENT

McBrian and Vohr Realtors / Property Management, New Orleans, Louisiana
1995 - Present
Real Estate Sales Professional / Property Manager
Responsible for a wide range of sales and management duties with the #1 real estate firm in the New Orleans area, including sales and coordination of financing for residential property sales transactions, single family homes, income properties, and condominiums. Prospect new client relationships and generate leads through cold calling, networking, and referrals. Update and maintain existing client accounts, develop property information packages, market value analyses, property investment analyses, and marketing reports. Conduct owner representation and tenant / buyer representation for property sales and leasing. Handle all aspects of marketing and promotions inclusive of advertising, negotiate sale prices and loans, attend closings, and ensure quality client service through prompt response to client concerns.
• Currently manage 20 units in addition to sales duties.
• Received 'TOP Achievement Award' from the New Orleans Metropolitan Association of Realtors in 1998 and 1996.
• Consistently awarded for top sales.
• Contributed to various charities and attended local community functions.

French Quarter Brokers, Inc., New Orleans, Louisiana
1988 - 1995
Property Manager
Responsible for all aspects of property management for 75 units. Duties consisted of screening rental applicants, responding to tenant concerns, collecting rent, contracting for repairs, meeting all applicable codes and regulations, ensuring safe premises, providing customer service, placing ads in periodicals, and maintaining an on-call status 24 hours per day. Supervised maintenance personnel for service requests, reviewed and approved prospective tenants, coordinated property and apartment showings, and completed lease negotiations, credit checks, and rental paperwork.
• Achieved 90-100% occupancy.
• Utilized computerized collections database, resulting in increased rent collections.
• Achieved consistent yearly growth of company efficiency and profitability.

Johnson and Smith, Inc., New Orleans, Louisiana
1982 - 1988
Accounting Manager
Primarily responsible for accounting and sales support duties for sales of new issues (IPOs), municipal bonds, and other securities to institutions and individuals of high net worth. Performed in-house processing of orders, accounting, and problem-solving for sales of securities.
• Coordinated processing and accounting for millions of dollars in trades from brokers.

Frank A. Lapointe and Sons, New Orleans, Louisiana
1981 - 1982
Partner / Manager
Duties include sales of real estate including rentals and leases; generated leads through referrals and cold-calling. Handled all aspects of property management including rentals and leases, cold-calling and referrals, extensive collections, and made court appearances for evictions.
• Responsible for managing up to 100 units.

EDUCATION

Real Estate Courses & Seminars; 1988 to 1999
• Technology Tips for Today & Tomorrow, 1999.
• 1999 New Orleans Economy & Real Estate Forecast, 1999.
• Do's & Don'ts of Fair Housing Practices, 1998.
• Pre-Licensing Real Estate Broker Courses, 150 hours completed, 1996.
• Louisiana Real Estate Appraisal Courses, 120 hours completed, 1996.
• Louisiana State Law Courses, 6 hours, 1993.
• Louisiana Contract Law, 3 hours, 1993.
• Contracts Course, 4 hours, 1991.
• Louisiana Real Estate License Law / Rules & Regulations, 1991.
• Practical Appraising of Residential Property, 4 hours, 1990.
• Technical Appraisal of Real Estate, 4 hours, 1990.
• Graduate Realtors Institute Course I, II & III, 90 hours, 1988.

TULANE UNIVERSITY COLLEGE, New Orleans, Louisiana
1982
Professional Development Courses

SOUTHEASTERN LOUISIANA UNIVERSITY, Hammond, Louisiana
1980
Undergraduate Studies

PERKINSTON JR. COLLEGE, Wiggins, Mississippi
1978
College Prerequisite Courses

PRWRA Grant Cooper - Strategic Resumes / YWW - New Orleans, LA 70118 - yww@gs.net