Resumes by Industry: Sports and Recreation

Bowling Center Manager Federal Employment

Kerry Cordova
SSN: 999999999
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

12-1989 to 07-2000; ; Assistant Manager; $30,000.00 per Annum; LaAvenida Inn; 1315 Orange Avenue, Coronado, CA 92118; Maria Hughes; 619-435-3191; Contact supervisor, Yes.
Responsible for reservations, front desk operations, housekeeping assignments, workforce scheduling, sales and promotion, facilities management, communication systems, events coordination, banking functions, and overall site management of this AAA-ranked Double Diamond hotel establishment of 29 units, varying from single queen to one bedroom suites, one of oldest and well-known in Coronado.
Created LaAvenida Lion mascot, now a Coronado community icon, for promotions during community events, increasing hotel awareness and contributing to 85% annual occupancy level.
Increased customer satisfaction levels by creating and implementing higher quality customer service standards, policies, and procedures.

01-1983 to 12-1985; 30 hours per week; Front Desk Manager and Equipment Mechanic; $6.00 per Hour; Saratoga Lanes; Saratoga, NY; Contact supervisor, Yes.
Responsible for front desk management and bowling equipment maintenance for this 24-lane facility. Duties included scheduling bowling equipment maintenance, assigning work schedules, interviewing and hiring employee candidates, assigning lanes, cash handling and reconciliation, special event promotion coordination, handling customer service issues, and direct supervision of two bowling center porter mechanics.

01-1976 to 12-1981; 30 hours per week; Front Desk Manager and Equipment Mechanic; $5.25 per Hour; North Island, NAS, Bowling Lanes; NAS North Island, CA; Contact supervisor, Yes.
Responsible for front desk management and bowling equipment maintenance for this 24-lane facility. Duties included scheduling bowling equipment maintenance, assigning work schedules, interviewing and hiring employee candidates, assigning lanes, cash handling and reconciliation, special event promotion coordination, handling customer service issues, and direct supervision of two bowling center porter mechanics.

01-1974 to 12-1976; 30 hours per week; Bowling Center Mechanic; $4.00 per Hour; Naval Station Guam Bowling Alley; Naval Station Guam, USA; Contact supervisor, Yes.
Responsible for maintaining bowling center equipment and overall maintenance for this 16-lane facility.

01-1971 to 12-1972; 25 hours per week; Bowling Center Mechanic; $2.75 per Hour; Long Beach Naval Station Bowling Lanes; Long Beach Naval Station, Long Beach, CA; Contact supervisor, Yes.
Responsible for maintaining bowling center equipment and overall maintenance for this 16-lane facility.

01-1963 to 12-1968; 40 hours per week; Bowling Alley Front Desk Manager; $1 per Hour; Unadilla Bowling; Unadilla, NY; Contact supervisor, Yes.
Responsible for all operations, programs, and equipment of this 6-lane facility. Duties included employee management, equipment safety and maintenance management, customer service management, promotion, special events, leagues, and sales management, vendor management, cash handling and reconciliation, and any additional assignments by bowling center manager.

Brooklyn Central School; Brooklyn, NY; 1968; High School Diploma

Navy Leadership Management Training, Navy Fire Fighting

Certified Navy Career Counselor

Top Performance Ratings throughout Naval Career.

Branch and Period of Active Duty Service: 10-1968 to 10-1989, U.S. Navy
Campaign Badges and/or Expeditionary Medals Received: Vietnam Service Medal, Vietnam Campaign Medals,
Type of Discharge: Honorable
Rank and Date of Retirement: E-6, 08/31/1966

Over 25 years' exceptional bowling industry knowledge and business management ability and experience.
Able to make on-the-spot decisions.
Known for people skills: Honest approach to human relations.
Common-sense approach to problem solving.
American Bowling Congress.
15-years' active volunteer for Boys & Girls Club of Imperial Beach, CA.

Kerry Cordova
SSN: 999999999

1. Series/MPA Number: DEU-358-01-AMENDED-NR, GS-1101-06 ($26,342-$34,240), BOWLING CENTER MANAGER
2. Appointment Eligibility:
Veterans' Readjustment Appointment and/or 30% or More Disabled Veteran
3. Citizenship: Yes
4. Appt Preference:
Part Time
Temporary (positions lasting less than 1 year)
Term (positions lasting 1 year or more, but less than 4 years)
Shift Work
Intermittent (on-call)
5. Willing to Travel: 6 or More Days
6. Vet Preference: 10-Point 30% Compensable Preference
7. Low PP/GR Accept: GS-3
8. Low Salary Accept: $26000
9. High Perm PP/GR Held: Not provided
10. Qualified Typist: No
11. Birth Date: Not provided
12. Geo Preference:
Yuma, AZ
Barstow, CA
Bridgeport, CA
Corona, CA
El Centro, CA
Lemoore, CA
Monterey, CA
Oceanside-Fallbrook, CA
Ridgecrest, CA
Sacramento, CA
San Diego, CA
San Francisco, CA
San Jose, CA
Seal Beach, CA
Twentynine Palms, CA
Ventura, CA
Bangor, WA
Bremerton, WA
Everett, WA
Keyport, WA
Poulsbo, WA
Seattle, WA
Silverdale, WA
Oak Harbor-Whidbey Island, WA

Nick Marino - CertFedResWriter@stx.rr.com

City Parks and Recreation Director

Chris Fong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


City Parks and Recreation Director with over 19 years experience in the maintenance of parks, landscaping, and street construction. Establish relationships with staff at all levels to achieve performance and productivity. Oversee strategic planning and development, budget and fiscal management, public and private sector alliances, personnel management, critical problem analysis, and public relations.


State of New York
1984 - Present

State of New York
1999 - Present
Interim Parks and Recreation Director
• Oversee a staff of 9 Parks Department employees and various temporary employees.
• Manage daily operations of Parks and Recreation Departments.
• Liaison with the Parks and Recreation Advisory Board.

State of New York
1997 - 1999
Parks Supervisor
• Visit sites throughout the state to evaluate needs; determine most cost efficient method to accomplish projects within budget; prepare estimates; make recommendations for approval. Administered $450,000 annual operating budget in directing operations, maintenance, and repairs of parks and equipment.
• Analyzed operation of and implemented use of state-wide computerized irrigation system, a $1M project.
• Directed media relations, public affairs activities, and special events coordinating operations with the Chamber of Commerce, Recreation Division, and community.
• Prepared contingency plans for weather-related and other emergencies; acting as field operations supervisor during emergencies.
• Parks Division received "Worker Safety Award" and "Vehicle Safety Award" from the National Safety Council in 1997.

State of New York
1992 - 1997
Street and Garage Department
• Supervised right-of-ways, drainage, road maintenance and repair, and rehabilitation of city streets and signage, and repair of vehicles and equipment.
• Hired, trained, and supervised 11 employees. Developed and implemented several training programs, including training necessary for employees to attain Commercial Drivers License.

State of New York
1989 - 1992
Garage Department
• Prepared cost estimates for projects, monitored staff, capital and materials costs and inventory.
• Instituted a work order system and converted record-keeping from manual entry to a computerized system.
• Developed and implemented a Preventative Maintenance Program which cut costs allowing the department to run with a minimum of downtime.
• Established an Equipment Replacement Program to ensure equipment was budgeted for purchase and/or upgrade.
• Purchased new vehicles and equipment and oversaw service and repair of existing equipment.
• Set up and monitored a daily vehicle and equipment safety checklist; ensured adherence to appropriate safety guidelines.

State of New York
1984 - 1989
Mechanic II
• Supervised scheduling of mechanics to perform maintenance and repair on vehicles and equipment.
• Implemented procedures and schedule for preventative maintenance program; identifying and prioritizing needs.


• Certified as Competent Person under OSHA
• Certified by DER (Department of Environmental Regulations)
• Emissions System Inspector for MVIP (Motor Vehicle Inspection Program)
• Certified by ISMA (International Municipal Signal Association)
• DOT (Department of Transportation)
• Work Zone Traffic Control Specialist
• ASE Certified (National Institute for Automotive Service Excellence)
• Received CPR Certification and completed National Safety Council First Aid Course
• Possess Class B Commercial Drivers License


Vocational Technical Institute, New York, NY
Diesel and Heavy Equipment Mechanic
Various continuing education courses and seminars
including personnel management and supervisor training

PRWRA Kathy Hadley - Kathryn Hadley & Associates - E-mail: khanda2001@aol.com

Manager Recreation

Sam Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Specializing in program leadership within the health care arena

Innovative professional presenting excellent ability to establish and maintain rapport with clientele based on superb interpersonal and communication skills. Provided management to facilitated learning environments utilizing well-planned and relevant curriculum servicing a wide range of age groups. Strong analytical, research, and project management skills combined with expertise in planning community outreach programs. Extensive focus on train-the-trainer development, seminar/workshop design, and creation of educational materials relating to health and lifestyles field.

Strong written and verbal communication in English and French


· Provided professional development and training for educators, supervisors and coordinators in Health and Lifestyles Field while directing civilian, military and volunteer personnel.
· An evaluated, developed and reviewed national and local Health program based on regional community needs assessments.
· Researched, designed and conducted experiments, reviewed scientific articles, prepared and presented scientific manuscripts in Exercise Sciences (Published), and summation reports.
· Possesses superior computer skills including MS Office Suite products, Statistical analysis programs, specialized research spreadsheet applications, and the Internet.
· Led the life cycle planning of a variety of large-scale and small-scale projects, facilitating all HR, budget allocation, publicity, delivery, and assessment functions.
· Directed, coordinated, designed, interpreted, and delivered individual and group sport, physical fitness, injury prevention, rehabilitation, nutrition and wellness programs, and fitness testing, and provided counseling for high performance athletes, occupational specific requirements, diseased patients and general population.


Master of Science, Exercise and Health Sciences, York University, 2001
Specialized Honors Bachelors of Science, Physical and Health Education, York University, 1999


Health Promotion Manager,
2002 – present
Canadian Forces Support Unit
· National program working group committee member, contributing author and reviewer of programs for Health Promotion – Strengthening the Forces Program Development.
· Facilitate Health Promotion Base committee meetings.
· Develop and deliver Health Promotion Programs for Canadian Forces, their families and DND employees, and assist units in carrying out programs, and act as a resource person for all Base health promotion activities and needs.
· Coordinate Health programs through partnerships with various health service providers.
· Conduct Community needs assessments, evaluate program activities, analyze and maintain statistical data, and provide interpretive and summation reports.
· Develop and maintain public relations with local key stakeholders, including the CFMAP, EAP, DGHS, MFRC and unit level representations.
· Designed and maintain Health promotion web page.

Fitness Coordinator,
2001 – 2002
Canadian Forces Base Trenton, Tell Fitness and Aquatic Community Center, ON
· Administered, managed and directed Personnel support Program Policies and directives pertaining to physical fitness, sport and lifestyle requirements for 20000 + /annum Canadian Forces Personnel.
· Coordinated, designed, evaluated, monitored and delivered all DND physical and health education programs.
· Developed and delivered theory curriculum for Military leadership pertaining to Physical and Health Education.
· Provided comprehensive coaching, return to work therapy, lifestyle counseling to a variety of individuals for a wide range of abilities.
· In conjunction with Base Medical Services organized and implemented fitness, health, nutrition and wellness programs, promoted ongoing participation of a variety of activities focusing on long term participation, injury prevention and positive lifestyle habits, and information/skill development sessions.
· Developed and maintained bilingual public relations for 13 academies / units (Training and Support).
· Prepared and managed yearly budget
· Hired, supervised, performed evaluations and provided professional development for a team of 12 full time Physical and Health Educators and 2 Supervisors.
· Developed and delivered employee recruiting programs and presentations, conducted interviews and hiring process.
· Conducted statistical review and assessment of all program components and human resources requirements.

Bilingual Health Care CSR. (evenings)
1997 – 1999
Gamma Biomedical, Toronto, ON
· Serviced Health Care customers for IVAC Medical Systems and Physio Control Medical equipment.
· Processed orders, credits and claims for lost and damaged goods.
· Provided sales representative support: quotes, pricing and customer specifics.
· Demonstrated IVAC instruments and ACLS units for Physio Control, and inventory management.


Health Promotion Director - Cooper Institute, Texas ▪ Managing your People at work (40hrs) – ORFA ▪ Professional Fitness and Lifestyle Consultant – Canadian Society for Exercise Physiology ▪ Rehabilitative Exercise Therapy Level 1 – RMJ ▪ Environmental Protection Officer Certificate ▪ Safety Compliance Certificate ▪ Human & Labor Relations Management Certificate – Seneca College Management Certificate ▪ Suicide Intervention skills Workshop ▪ Weight Wellness, Stress Management and Butt Out Facilitator – DND Health Promotion Programs ▪ NCCP level 3 Theory, Level 4 - Nutrition, Level 3 Distance Running, Level 1 soccer, waterpolo, swimming.

Nicole Miller - resumes@milroyconsultants.com - http://www.milroyconsultants.com

Manager Sports

Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Senior Manager ~ Sports Administration / Management
Life Member, Team Buller Freestyle Australia • Member, Skiing Australia Freestyle Committee

Solutions-focused sports administration specialist, expert in devising strategy, steering future visions, and guiding daily operations within strict financial constraints. From elite sportsman, to entrepreneur, and project and logistics manager the journey has been rich in challenges, diversity, opportunities, and success. Macro- and micro-management style underpins full participation in all projects—from driving key marketing campaigns, monitoring finances, and coordinating international team logistics, through meticulous policy development or marketing collateral and website design. Characterized as pragmatic, analytical, and thorough; a competent and persuasive communicator, practiced at building consensus and winning “buy in” for ideas and strategies from a formidable network of contacts worldwide.

Professional strengths include:

Ÿ Brand Image & Management
Ÿ Program Marketing
Ÿ Marketing Collateral Design
Ÿ Business Needs Analysis
Ÿ Staff Recruitment
Ÿ Athlete Management
Ÿ Contract Negotiations
Ÿ Talent Identification
Ÿ Advertising and Promotions
Ÿ Client/Vendor Relationship Management
Ÿ Business Advisor/Consultant
Ÿ Competition Itineraries and Logistics
Ÿ Business Plan Development
Ÿ Strategic Planning
Ÿ Financial Administration
Ÿ Project Management
Ÿ Sponsor Negotiations
Ÿ Policy Implementation
Ÿ KPI Compliance

Technology Summary: Microsoft Office • Dreamweaver • Quickbooks / MYOB • Photoshop • Video editing and production applications • Internet • Email • HTML • Windows XP/ME/98/95


Master of Business Administration
Deakin University (Anticipated 2005)
Bachelor of Applied Science (Sport Coaching & Administration)
Deakin University (1997)
Diploma, Hospitality Management
William Angliss College (1991)

Certified Freestyle Coach • Level 1 First Aid • Accredited under the Child Protection Act (2000)


· Drove increases of 470% in turnover and 350% in client volumes for a specialist provider of overseas athlete training camps for ski and snowboard disciplines.
· Conceived the highly successful Supercamp concept catering to the needs of athletes representing 5 separate winter sports disciplines, sharing common resources for optimal cost containment.
· Personally secured sanctioning from Skiing Australia; one of only three official program providers considered to align with the national organization’s blueprint for excellence in athlete development.
· Identified and won lucrative sponsorships with well-known industry leaders including Bollé, Atomic Skis, Planet Altitude, Vew Doo, and Folks.
· Captured rare media attention achieving content-rich advertorials in nationally-syndicated magazines including the Australian Snowboarder. Highlighted on Canadian television via a 30-minute special.
· Created talent identification programs that signaled innovative directions for sourcing new athletes.
· Event-managed travel, competition schedules, accommodation, catering, and care for up to 50 athletes and 15 staff traveling to athlete training camps overseas.
· Demonstrated fiscal accountability, frequently delivering projects under budget.
· Author, Australian Coaching Council: Level One Freestyle Coaches Accreditation (2000).


National Sports Programs Manager/Administrator
Injected new life into a fledgling business enterprise, transforming a small, struggling operation into a diversified and successful organization with a global outlook, revitalized staffing structures, and a geographical relocation to Canada that exploited the attractive Canadian exchange rates.
Spearheaded complete cultural change transitioning operations from outsourced coaching, to a permanent in-house team of specialist staff—the catalyst that cemented business viability and drove a 470% increase in turnover, and 350% increase in client numbers in 6-years.
Elevating the company’s brand image via word-of-mouth referrals and promotional programs that focused on quality and reliability have been successful with the business undergoing steady growth—a genuine achievement in an environment of steep declines in the travel industry and turbulence in exchange rates.
Business peaks and troughs stemming from seasonal periods has prompted opportunities for seeking freelance assignments, or sub-contracting special projects.

Business Contributions: Strategy, Profits, Marketing/Promotions
· Achieved an impressive 30% retention rate with clients responding to the organization’s quality and value by re-signing for annual camps.
· Pioneered new business branch specializing in outsourcing and bids for contract from other winter sports industry clubs. Exploited an untapped area for a new revenue stream, surpassing competitors by winning 4 contracts in 3-years.
· Mastered cost containment through stringent financial monitoring—stretching dollars to achieve desired outcomes on a shoestring.
· Trimmed costs in website design, marketing, and advertising by designing marketing collateral, and overseeing website administration that became the life-blood of the business.
· Conceived the idea of a Supercamp catering to the needs of athletes representing 5 separate winter sports disciplines that operate both in isolation and crossover with other programs. The Supercamp is cost-effective initiative sharing common resources with one advertising and promotional budget.
· Secured rare sanctioning from Skiing Australia as one of only three official program providers to align with the national organization’s blueprint for mapping athletes’ development to Olympic level. Submitted winning portfolio detailing financial management, experience, staff knowledge, housekeeping, quality commitment, and internal policies.
· Sole point of contact for junior and senior athletes, parents, and key stakeholders. Offer counsel on such issues as Child Protection Policies, safety, insurance, costs, program services, and more.
· Personally secured lucrative sponsors such as Bollé, Atomic Skis, Planet Altitude, Vew Doo, and Folks contributing financially to the bottom line and value-adding to the company’s industry positioning.
· Jostled for position in competitive advertising, aggressively seeking advertorial content with media publications including Ski Mag, Australian Snowboarder, Australia Alpine News, and Snowy Mountain Times. Featured in nationally-syndicated Australian Snowboarder, in 2001 the business was also highlighted during a 30-minute television special by a Canadian television station.
· Pioneered numerous new programs signaling new directions for identifying new talent across several snow disciplines.
· Created the company’s Child Protection Policy to formalize the organization’s commitment to the care of minors.
· Tapped talent worldwide to shape a staff of coaching specialists. Personally devised job descriptions for support staff, recruiting experienced, qualified professionals. Employee retention rates are impressively high, sustained at 90%.
· Project manage travel, competitions, and all logistics for up to 50 athletes aged from 12 to 30, and 15 staff attending camp programs in Canada. Coordinate international flights and transfers, on-ground transportation, food, accommodation, training, supervision, and activities daily over 2-months.
· Negotiated $100K contract for travel supplies, $50K accommodation agreements, and won concessions for a $20K lift ticket contract.
· Built and nurtured mutually beneficial relationships with key decision-makers within the National Federation (Skiing Australia), Olympic Winter Institute, industry stakeholders such as Snow Sports Development Foundation and NSW Sport and Recreation, travel agents, and Canadian providers of accommodation, vehicles, ski resorts, and catering.

Special Projects/Contracts

Olympic Winter Institute/Skiing Australia
National Development Aerials Ski Team Coach
AWSC contract for the Australian Women’s Development Aerial program—a joint venture between the Olympic Winter Institute and Skiing Australia. Acted as skill development and technical ski coach for the program that has nurtured athletes’ development, including Lydia Ierodiaconou and Trudy McIntosh progression to World Cup and Olympic-level competition.
· Coordinated and planned all seasonal training schedules; conducted technical coaching to all athletes, viewed daily skills development via video and Dartfish performance analysis software.
· Taught skiing fundamentals to elite level athletes from other disciplines. Coached Olympic Gold Medalist how to ski, and advanced a Commonwealth Games Gymnastics Gold Medalist to World Cup ski competition standard.

Mt Buller Race Club
Programs Organizer
Mt Buller Race Club is one of Australia’s premier ski and snowboard clubs. Contracted to coordinate all race programs for the 2002–2003 overseas winter from initial planning until day of departure from Australia. Devised all budgets and program pricing, and managed account invoices and payments.
· Successfully sought board approval for the $250K contract, and delivered project 9% under budget.
· Planned complete logistics blueprint for 35 athletes (aged 12 to 17) and 5-staff traveling to Italy, France, and Austria. Arranged flights and transfers, ground transportation, food, accommodation, training, supervision, and activities over 8-week duration.

Skiing Australia Ltd, Junior World Championships
Program Operator
Contracted by Skiing Australia to operate and manage the team for the Junior World Championships in New Zealand (26 athletes). Reporting directly to the CEO of Skiing Australia and Skiing Australia’s Snowboard Committee, recruited a specialist staff of 4 coaches, and managed a contract of $80K with full profit and loss accountability.
· Delivered project 7.5% under budget projections, with the Australian team winning the most medals at that competition-level to date.

Skiing Australia Ltd National Children’s Topolino World Championships
Program Operator
Key player in winning tender for the Children’s Topolino World Championships—the ultimate goal for all junior Australian racers. Designed the 2002 program, reporting structures and feasibility issues, and implemented the program.
Sourced overseas host resorts, head coach and support staff; liaised with international sports governing bodies, and managed program operations and logistics in Italy.
· Devised and accomplished 80% of athlete KPIs with strong competition results across the board.
· Secured program sponsors: Bob Stillwell BMW $5K, and Crema Camill0 $5K.

Sports Programs Manager
Balanced conflicting challenges as a volunteer with Team Buller and remunerated role with Buller Ski Lifts through meticulous planning and time management.
Reporting to the Club Executive Committee, collaborated with key club members to produce a viable strategic plan that projected the club’s future directions over the short-, medium-, and long-term.
· Produced sponsorship proposals instrumental in winning lucrative sponsors, impressed by the level of detail and quality.
· Developed reviews and reports, and conducted intensive annual program and organizational reviews.
· Key point of contact for the construction of event facilities including course, VIP, and hospitality and athlete areas.
· Coordinated accreditation, transport, equipment, award presentations, stock replenishment, running sheets, catering, media releases, and “Plan B” contingency plans surrounding each event.
· Identified and recruited talent with potential for long-term success as world-class athletes. Developed and maintained programs to enhance the flow of new athletes with promise.
· Spearheaded fresh fundraising activities that substantially boosted budget coffers.
· Integral leader in the coordination of all Team Buller events with both Buller Ski Lifts and Team Buller. Events included World Cup Aerials, ABOM Mogul Challenge, Expression Sessions, and Interschool competitions.

Coaching and Outdoor Operations Manager
Presided over outdoor operations juggling a multitude of changing priorities and challenges to deliver smooth, incident-free athlete programs, events and company initiatives.
Hands-on participation spanned all points from coordinating staff, or positioning for hospitality tents and TV cameras, through to budget development, project construction management, and overseeing the safety and operation of competition and training facilities.
Managed freestyle ski and free ride ski and snowboard staff; conducted yearly operational reviews, recruited and trained snow coaches locally and internationally, devised staff training sessions and schedules, contributed to planning department ski and snowboard events and liaised with company departments.

Highlights included:
· World Aerials—a world cup skiing event with 4-hours live TV.
· National ski and snowboard events.
· Interschool mass participation events.
· Consistently delivered staff budget 10–15% under forecasts.
· Instrumental in the development of new and innovative training facilities.
· Achieved budget surpluses on athlete training programs.
· Mediated, negotiated, counseled, advised and communicated with athletes, parents, and all company departments.

· National Team Mogul Skiing Athlete (full-time 1988–1995) • Hospitality Manager (casual 1992–1998)
Gayle M. Howard -getinterviews@topmargin.com - Top Margin - http://www.topmargin.com

Parks and Recreation Superintendent

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Former Parks and Recreation Superintendent

With 6 years of overall experience in Parks & Recreation and 2 years as a superintendent
· Four years additional experience as a director of grounds responsible for managing over 140 school district facilities.
· Background includes new building, playground, and trail construction; renovations, remodeling, restoration, and landscaping projects; fluid irrigation system development; environmental restoration projects; and developing and managing urban forestry programs.
· Successfully negotiated the purchase of trees, fertilizers, chemicals, and building materials.
· Excellent technical knowledge of soil physics and ability to look at soil profile to design fertility programs.
· Developed synergy by communicating successfully with the general public, all other departments, parks development board, council members, and print and electronic media representatives.
· Computer skills include Microsoft Office (Word, Excel, PowerPoint, and Outlook) and AutoCAD.
· Willing to relocate.

Areas of expertise:
· Managing all operations
· Creating/implementing operating procedures
· Developing budgets
· Project management
· Maintaining/reducing costs
· Supervising personnel
· Performance evaluations
· Creating/implementing safety programs
· Developing training programs


Consultant – Houston, Texas
2001 to Present
Worked with Sodexho/Marriott in St. Petersburg, Florida on a grounds maintenance project at Eckerd College. Emphasis on reviewing all operations, developing improvement recommendations, and overseeing the implementation process. Previous projects included mitigation of environmental restoration and development of a centralized ground maintenance program.

Superintendent – Pearland Parks and Recreation – Houston, Texas
1999 to 2001
Coordinated and directed all grounds and facilities maintenance operations for 8 large regional parks and buildings on approximately 150 to 200 acres. Managed five direct reports with overall responsibility for 30 employees. Forecasted, controlled, and managed a $2 million budget. Facilities included a senior citizens center, city hall, community center, library, swimming pool, tennis courts, softball and soccer fields, bike trails, chamber of commerce building, and all right of ways and median strips within the city.
· Honored in October 2001 with the Innovative Management in Parks and Beautification Award from Texas Recreation and Parks Society Region IV.
· Developed and implemented a 15-week horticulture training program for staff, first in the history of Pearland, which improved efficiency by at least 30% and reduced project time.
· Negotiated the donation of 300 hybrid-T-roses from Jackson & Perkins and created a rose garden at City Hall that was an integral part of the horticulture training program.
· Implemented standard operating procedures, and facilitated a production schedule with supervisor and crew leaders that contributed to increased productivity and improved morale.
· Assigned additional responsibility for urban forestry program.
· Developed tree survey with real estate developers to see impact of construction on tree population, negotiated redesign of lots or mitigation for replacement, securing $60,000 in mitigation funds.
· Initiated and developed a working tree farm that saved from $5,000 to $10,000 per year—initially negotiated the purchase of 800 trees at a significantly low cost.
· Developed an affluent (gray water) irrigation system for an 80 acre park, reducing or eliminating $100,000 in fines for placement of water in creek.

Director of Grounds – Service Master Management Inc. – Chattanooga, Tennessee
1998 to 1999
Hired to turnaround Hamilton County School District’s ground maintenance operations and improve quality of service for this contractor responsible for 1,000 acres of public school property. This included 18 high schools, 21 middle schools, 49 elementary schools, and 15 athletic facilities. Supervised between 25 and 30 employees. Interacted with the superintendent, principals, and teachers.
· Developed ground maintenance operational procedures and developed work schedules.
· Created and implemented a safety training program that increased employee awareness and reduced the number of accidents.
· Introduced beautification projects.

Grounds Training Coordinator – Sodexho / Marriott – Atlanta, Georgia
1995 to 1998
Directed all grounds operations for 10 high schools, 16 middle schools, 63 elementary schools, 7 charter schools, and 12 sports field complexes. Supervised 35 employees.
· Developed standard operating procedures, as well as integrated pest management and grounds maintenance programs.
· Created Marriott’s startup manuals implemented nationwide for school district grounds maintenance programs.
· Promoted to grounds training coordinator after 8 months in Lubbock, Texas working for Marriott School Services as a grounds supervisor.

Maintenance Worker / Chemical Applicator – Parks and Recreation – Irving, Texas
1992 to 1995
Provided hands-on maintenance of grounds, buildings, and athletic field facilities for the City of Irving.
· Developed and implemented an integrated pest management program.


Bachelor of Science in Agriculture Education – Texas Tech University – Lubbock, Texas

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Personal Trainer

Jordan Winters
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Personal Trainer

Innovative professional presenting excellent ability to establish and maintain rapport with clientele based on superb interpersonal and communication skills. Provided personalized management of fitness program utilizing well-planned and relevant regimen servicing a wide range of age groups and capabilities. Extensive focus on education and fitness awareness development, seminar/workshop/individual sessions, and utilization of educational materials relating to health and lifestyles field.


· Developed and maintained public relations with local key stakeholders, including celebrity clients, community groups, and insurers.
· Designed and developed health and fitness awareness and promotion web page.
· Provided comprehensive coaching, return to work therapy, lifestyle counseling to a variety of individuals with a wide range of abilities.
· Composed and delivered a multimedia presentation to newly arrived inmates explaining the advantages of remaining active and fit while incarcerated.
· Conceived and produced a weekly “Stats Sheet” for intramural sports activities.


· Directed, coordinated, designed, interpreted, and delivered individual and group sport, physical fitness, injury prevention, rehabilitation, nutrition and wellness programs, and fitness testing, and provided counseling for high performance athletes, occupational specific requirements, diseased patients, and general population.
· Developed and delivered Health Promotion Programs for employees and inmates, assisted volunteers in carrying out programs, and acted as a resource person for health promotion activities and needs.
· Coordinated and coached intramural sports competitions.
· Recommended improvements to fitness facilities that helped to boost morale and reduce interpersonal conflicts.


· Conducted review and assessment of program components and personnel requirements.
· Processed orders, credits, and claims for lost and damaged equipment.
· Conducted community needs assessments, evaluated program activities, analyzed and maintained performance data, and provided interpretive and summation reports.
· Devised inventory control system for management of sports and recreation equipment resulting in 20% decrease in equipment losses.
· Implemented priority system for equipment usage, which eliminated serious contention for scarce resources.


Recreation Equipment Supervisor
1985 – Present
California State Penitentiary, San Quentin, CA

Fitness Manager
1980 – 1985
Star Training Associates, West Hollywood, CA


Bachelor of Arts, Sports and Fitness Management, Marin County State College, San Rafael, CA
Completed a four-year program of study while incarcerated.

Associate of Arts, Fitness Training, San Fernando Community College, Sunland, CA

Recreation Director Best

Alexandra Simms
9127 Hill Place, Atlanta, GA 30601 / Tel# (208) 555-2892 Email: asimms@myisp.com

Recreation Director


Recreation director with over six years experience managing recreational activities, including parks and community events, athletic teams, and fitness classes. Accomplishments include coordinating major park renovations, large-scale events, and multiple activities schedules. Ability to communicate with advisory boards, government leaders, civic groups, grounds crews, contractors, athletes, and children.


· Activity Coordination
· Event Planning
· Community Relations
· Fitness Instruction
· Grounds Maintenance
· Public Relations
· Project Management
· Wellness Programs
· Athletic Coaching


2000 - Present
Recreation Director
Oversaw staff of nine Parks Department employees, Recreation Supervisor and staff, administrative assistant, and temporary employees for summer and special programs. Interacted with city departments, community groups, and civic leaders. Administered $450,000 annual operating budget for operations, maintenance, and repairs of city parks and equipment.
· Oversaw and managed all daily operations of Parks and Recreation Departments to maintain safety and service.
· Visited sites throughout the city to evaluate needs, determine most cost-efficient method to accomplish projects within budget and make recommendations for city approval.
· Served as Project Manager for R. E. Reynolds Park Improvement Project, a $20M park refurbishment program.
· Coordinated with other departments, agencies, and community leaders to maintain a positive team environment.
· Served as liaison with the Parks and Recreation Advisory Board to communicate park issues and receive operational direction.

1997 - 2000
Activities Director
Directed media relations, public affairs activities, and special events in coordination with the Chamber of Commerce, Recreation Division, and community. Oversaw festivals, Little League/Football League/Soccer League functions, and other events held in city parks.
· Prepared contingency plans to anticipate inclement weather and emergencies, acting as field operations supervisor during emergencies.
· Implemented technology to advertise events, including Recreation Department Web site, e-mail announcements, and newsgroup postings.
· Involved the community in park clean-up days to prepare the park for the summer season.
· Mobilized a crew of volunteers to assist with park maintenance after major events or severe storms.

1995 - 1997
Encouraged promising players to join school’s tennis team. Trained and developed players. Advised players on stroke production and hitting techniques. Organized practices and managed a rigorous training program. Scheduled team matches and tournaments.
· Developed instructional presentations to teach technique as well as sportsmanship.
· Designed activities and modeled behaviors to demonstrate supportive teamwork.
· Coached team from a 6-12 record to a 15-3 record within two years.
· Instilled high levels of pride in students for well-played matches.

1992 - 1995
Personal Trainer
Taught group-based aerobics and weight-training classes to fitness center members. Designed and delivered individualized training sessions, organizing a progressively challenging regime and advising on proper technique. Trained members on equipment use, including safety measures and health concerns.
· Designed and presented fitness and wellness lectures to inform members of fitness and health issues.
· Demonstrated personal care and attention to all class attendees, resulting in fitness center’s highest ratings on class evaluations.
· Included elements of fun in all classes, leading to 65% increase in class enrollments.
· Increased membership renewal rates by counseling members regarding fitness center’s resources, recommending additional classes, new equipment, or additional exercises.


Bachelor of Science (Exercise Science), 1996
University of Atlanta, Atlanta, Georgia


Cardiopulmonary Resuscitation Training
ACE Group Fitness Instructor Certificate
AFAA Personal Trainer Certificate
American College of Sports Medicine
Aerobics and Fitness Association of America

Sports Equipment Repair

Dale Wong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


A highly skilled sports equipment repair specialist with extensive retail expertise. Adept at handling multiple tasks and projects simultaneously. Proven ability to establish, promote and maintain a solid business/clientele. Outstanding organizational, analytical and problem solving capabilities. Formulate cost saving procedures to assure productive use of personnel. Known for effective interpersonal skills.


Jaybird Sports Repair, Detroit, MI
1994 - Present
• Retained by select clients for private repairs/consultations.
• Established and maintained a successful business (annual sales $200,000+) in a saturated market.
• Provided customized sports equipment adaptations and repair.
• Secured client base throughout region, includnig recreational and professional athletes.
• Collaborated with local physiotherapist to create proprietary support devices for injured players.
• Trained associates on the operation industrial long arm sewing machine and CAG-one sharpener.

FJK International Inc., Denver, CO
1990 - 1994
Sales Representative
• Sourced and solicited transportation and customs brokerage business for new potential clients.
• Performed costing and routing analysis for specific export/import logistics.
• Negotiated rates as required directly with airlines, steamship lines, and necessary carriers.
• Developed new lanes of traffic on a project basis.

SFB International Ltd., Denver, CO
1988 - 1990
Branch Manager
• Oversaw all daily operations for both local messenger and courier divisions, including recruitment, accounts payable/receivable, billing, routing, sales, and training.

Lincoln International Express, Denver, CO
1985 - 1988
Station Manager
• Managed sales, employee relations, staff training, budget.
• Continually reviewed and instituted cost saving and productivity improving measures.

Baker Air Transport, Boulder, CO
1981 - 1985
Branch Manager
• Introduced Baker services to Boulder market.
• Trained all Baker personnel in air courier procedures and regulations.
• Initiated Rocky Mountain courier depot.
• Developed operational procedures and trained staff in the new system.
• Coordinated inbound/outbound schedules.


The Habit of Selling, Professional Selling Skills, Time/Territory Management, Leadership Skills, Surveying Your Market, and Selecting Personnel


Member of Boulder Chamber of Commerce
Member of Denver Lions Club


Vassar College, Poughkeepsie, NY
B.A., Liberal Arts

PRWRA Audrey Field - Résumé Resources - Wasaga Beach, Ontario, Canada - http://www.resumeresources.ca

Tennis Coach

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234


Collegiate tennis coach with 12 years experience leading college teams through rebuilding, change, growth, revitalization, turnaround and accelerated team building. Cross-functional expertise with proven success in fundraising, productivity, and athletic status. Expert team building, team leadership, communication, and interpersonal relations skills. Strategic and analytical with outstanding problem-solving and negotiating performance. MBA.

Winner of "Coach of the Year" and "Assistant Coach of the Year" awards.
Successful author, Competitive Tennis: Climbing the NTRP Ladder.


• Strategic Recruiting Leadership
• Fundraising Expert
• Organizational Development
• Change Management
• Performance Optimization
• Leadership Training and Development


Baton Rouge College, Baton Rouge, LA
1998 - Present
Head Men's and Women's Tennis Coach
Organized and directed all practices of the men's and women's tennis programs. Supervised fundraising all operational budgets for travel, equipment, recruiting, and maintenance. Recruited Louisiana, national, and international prospects. Coordinated men's and women's schedules. Promoted all home matches.

Final National Ranking of 28 and 37
1 NCAA Regional Finals Appearance
2 NCAA Tournament Berths
2 Sun Belt Conference Finals Appearances
1 All - American Honor
7 All-Sunbelt Conference Honors
12 All-Louisiana Selections including Player of the Year and Freshman of the Year
Louisiana Athletic Directors' Association Outstanding Men's Tennis Athlete
Bid for and hosted 2000 Sun Belt Conference Men's and Women's Championships.

Raised over $380,000 in cumulative funds.
Initiated 2 Endowed Scholarships - one men's and one women's.

3 Team Academic All-American Awards
2 Academic All-Americans
Women's Team GPA - 3.557 (2001); 3.25 (2000); 3.31 (1999)
Men's Team GPA - 2.75 (2001); 3.027 (2000); 3.18 (1999)

Louisiana Coach of the Year
2-Time Tournament Director, Collegiate Classic and Challenge Futures

Louisiana State University, Shreveport, LA
1997 - 1998
Assistant Men's Tennis Coach
Coordinated daily administrative activities of program including budgeting, promotions, and media relations. Recruited national and international players. Advised players on stroke production. Organized practices; coached during matches. Assisted Head Coach in all areas of program.

Final National Ranking #2
1998 SEC Regular Season and Tournament Champions
NCAA Final Four
Region 3 ITA "Assistant Coach of the Year"
3 All-American Honors
3 All-SEC Honors, including Player of the Year and SEC Most Valuable Player
4 All-Louisiana Selections, including Player of the Year
National Academic All-American of the Year (All Spring Sports)
Team GPA - 3.12

Xavier University, New Orleans, LA
1996 - 1997
Assistant Men's Tennis Coach
Recruited national and international players. Trained and developed tennis players. Advised players on stroke production and coached during matches. Organized practices and managed training program. Scheduled team matches and tournaments.

Final National Ranking #33
1997 Conference USA Champions
NCAA Tournament Berth
4 All-Conference USA Awards, including Player of the Year
2 All-Louisiana Selections
Team GPA - 2.95

Community Racquet Club, Mobile, AL
1992 - 1996
Director of Tennis

USTA Training Center, Birmingham, AL
1990 - 1992
Tennis Coach

New Orleans Country Club, New Orleans, LA
1989 - 1990
Assistant Tennis Professional


Loyola University, New Orleans, LA
Honor Graduate

Louisiana State University, Baton Rouge, LA
B.S., Marketing


Author, Climbing the Tennis Ladder
Author, Tennis For You!

PRWRA Laurie Roy - PRWRA President - http://www.prwra.com - laurie@prwra.com