Agent
Robin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234
OBJECTIVE
Position in sales or marketing utilizing experience in the financial services field to achieve company goals.
SUMMARY
SALES SKILLS
Develop productive and profitable business relationships, market research, conduct presentations to high net worth clients and corporate decision-makers, prospect and network for new business, conduct sales calls, work directly with sales staff to increase revenues, set achievable sales goals, account development, and design programs to increase product knowledge.
MANAGEMENT
Manage and organize financial services and business operations, P&L analysis and review, development of financial analysis, control, and reporting systems, cash flow management, strategic planning, make credit approval recommendations, insurance, mortgage, and lending industry issues, budgeting and cost controls, and schedule operational tasks and projects.
COMMUNICATION
Coordinate public relations, interact productively with individuals from all backgrounds, ability to produce in-depth proposals and reports, expertise in business communications, and knowledge of computer applications including PC desktop systems, Windows, Microsoft Word, Excel, Mortgage & Credit Analysis programs, E-Mail, and Internet. Fluent (reading/writing/speaking) in the Spanish language.
ACCOMPLISHMENTS
Consistently noted by senior management, staff, and clients for taking on and accomplishing special projects, superior detail-oriented management skills, ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to solve organizational problems with innovative solutions.
EXPERIENCE
Industrial Insurance Corporation, Detroit, MI
1997 - Present
Agent / Associate / Registered Representative
• Member of the Million Dollar Roundtable.
• Achieved President's Council Agent status.
• Named 1999 "New Associate of the Year."
• Managed sales and marketing of Universal Life, Whole Life, Term, Health, Disability, Medicare Supplement, Accident Indemnity, and related policies. Sales duties include quoting rates, prequalifying customers, and assisting with the underwriting process for various insurance policies.
• Travel throughout the Midwest to educate individuals on plan features and benefits. Specialize in providing individualized services for life insurance, upgrading existing policies, servicing existing accounts, making presentations, and initiating the claims process for clientele.
• Prospecting and set appointments based on leads, coordinated corporate office staff, maintained quality control, networked, prepared various reports, designed and delivered presentations to current and prospective clients, and managed all other aspects of sales and service.
• Performed administrative responsibilities including coordinating with office staff, maintaining quality control, cold-calling, networking, preparing spreadsheets, designing and delivering presentations to current and prospective clients, analyzing competitive price data and trends, and all other aspects of sales and service.
Reed and Associates, Lansing, MI
1996 - 1997
Investment Executive
• Won awards for production and excellent presentation skills.
• Conducted effective cold-calling to high net-worth individuals.
• Sold a wide range of investment products for estate planning purposes, personal needs and various non-qualified retirement plans, advised clients on cost-effective investment strategies, assessed financial resources, and determined tolerance for risk.
• Oversaw portfolio asset allocation including managing, allocating, and analyzing mutual fund assets and various investment options, development of customized financial plans, and implementing and updating various investment plans.
• Managed relationships, produced quarterly performance data, and analyzed reports. Produced advisories on stock performance, mutual fund analysis, and assisted clients in preparing educational funding plans for children.
Maxwell Incorporated, Detroit, MI
1994 - 1996
Senior Credit Manager
• Ranked in the top 10% in regional sales goals.
• Assigned to train new branch staff and university interns.
• Coordinated all branch collection activities, tracked 30-60-90-day accounts, made payment arrangements, contacted past due clients, attended bankruptcy proceedings, repossessions and foreclosures, tracked correspondence, analyzed collateral, made credit approval decisions, and worked closely with TRW, Equifax, and other reporting services.
• Ensured that the branch controlled delinquency at acceptable levels through intensive training, effective utilization of personnel, credit analysis, and targeted collection activities. Set up financial dealers, maintained up-to-date knowledge of all applicable laws and regulations, monitored financial performance, and solved organizational problems as needed.
• Reviewed prospective loan packages, advised clients on refinancing and financial strategies, conducted cold-calling, sold life insurance products to loan applicants, utilized various marketing and sales strategies to increase production, determined acceptable risks, and assessed credit and banking information.
Doyle and Associates, Flint, MI
1992 - 1994
Planning Assistant / Intern
• Assisted Certified Financial Planners in sales and marketing of mutual funds, life insurance plans, annuities, and various related financial services and products. Participated in presentations, gathering of basic data for underwriting purposes, and marketing outreach.
Acme Insurance Agency, Flint, MI
1991 - 1992
Marketing Intern
• Provided information to clients and prospective clients on life, health, and automotive insurance. Assisted in gaining new clients and updated existing client base on new programs and offerings.
EDUCATION
University of Michigan, Ann Arbor, MI
2002
M.B.A.
Concentration: Finance
• Enrolled in the Evening Division MBA / Law Curriculum, completed International Business Marketing
University of Michigan, Ann Arbor, MI
1994
Bachelor of Arts, Economics
• Full Athletic Scholarship
• Defensive Back, Football Team
• Four Years Letterman, Football
• Team Captain, Football
EDUCATION/CERTIFICATION/ACTIVITIES
• National Association of Insurance and Investment Professionals
• Currently serve on University of Michigan Alumni Board
• Past President (2000-2001) University of Michigan Detroit Alumni Chapter
• Financial Management Advancement Program (MAP)
• The Learning Seminar for Interactive Listening for Salespeople
• Industrial Insurance Co. Universal Life, Disability & Securities Courses
• MLIC Registered Representative
• Certified Financial Planner (CFP) License in Progress
• Series 6 & 63 Licenses Pending
• Registered, Michigan Office of Financial Institutions
PRWRA Grant Cooper - Strategic Resumes / YWW - New Orleans, LA 70118 - yww@gs.net