Computer Technician System Design

Taylor Anderson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

• Technical professional with 10 years experience maintaining computers and software as a Microsoft Certified Systems Engineer.
• Strong technical troubleshooting and analysis skills balanced with strengths in communication, teamwork, and leadership.
• Key areas of knowledge, training and experience encompass:

• Local Area Networks (LAN) • Windows NT • Novell Netware Systems
• Software Conversion • System Upgrades • Component Level Repair
• Hardware Installation • Software Installation • System Integration
• Computer Assembly • Database Management • End-User Training

CAPABILITIES

• System Design and Installation: Built computer systems to customer specification for private clients, as field technician and as computer consultant.
- Installed computer, forms, and database for Network Video and other private clients.
- Assessed customer needs, ordered components, assembled computer systems and installed and configured software and peripherals for ENVISION customers.
- Installed and configured MAC-based desktop computers in a classroom environment.

• System Repair and Troubleshooting: Diagnosed and repaired computers to component and software level, establishing alternative repair procedures to meet customer needs.
- Performed telephone and on-site troubleshooting for clients as field technician.
- Performed Y2K system upgrades, and hardware and software upgrades as field technician.

• Networking: Set up local area networks for classroom projects.
- Configured a multi-computer local area network using Windows 98 for class project.
- Managed file systems, storage devices, network servers and workstations.

• End User Training: Provided training to end users on systems use and operating systems as a field technician and consultant.

EDUCATION

Manatee Community College, Valdosta, GA
A.A.S., Computer Engineering

Georgia Institute of Technology, Athens, GA
Microsoft Certified Systems Engineer Credentials

RELEVANT EXPERIENCE

Acme Software Systems, Atlanta, GA
2000 - Present
Field Technician

Contractor, Atlanta, GA
1997 - 2000
Computer Consultant

Helix Microsystems, Atlanta, GA
1992 - 1997
Computer Technician

PRWRA Laura DeCarlo - A Competitive Edge Career Service - http://www.acompetitiveedge.com - getanedge@aol.com