Corporate Relationship Manager

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFESSIONAL BUSINESS EXECUTIVE

Corporate relations executive with expertise in identifying and capturing new business opportunities to build high-profit, high-growth corporations. Strong interpersonal and communication skills, coupled with vision, business acumen, and astute negotiation abilities. Extensive experience in all facets of project lifecycle, from initial feasibility analysis and conceptual design to documentation and implementation. Delivers powerful strategies, laying cornerstones for future projects and returning stagnant projects to renewed profitability. Proficient at measuring financial performance, with in-depth understanding of a wide range of financial tools. Leads by example, motivating united teams; proven ability to oversee management teams across a diverse range of business enterprises, achieving high performance levels.

• Strategic Planning & Growth • Credit Qualified
• Decisive Leadership • Project Management
• P&L Management • Change Management
• Retail Banking • Facilitation & Training
• Sales & Marketing • Fluent Spoken & Written Croatian

KEY ACHIEVEMENTS

· Amplified financial performance, securing $2.1 billion in sales within 2 years.
· Pioneered initiative for newly acquired H-Mort pilot, offering high-risk clients a mortgage alternative; approval rate increased from 85% to 98%, with $75 million in B-paper deals booked.
· Increased margins on renewed mortgages through centralizing mortgage renewal and retention through call centres, delivering a $27 million revenue increase.
· Achieved $3.7 million in increased revenue annually through the centralization of mortgage acquisition through regional call centres, managing the overflow in pre-approved mortgages.
· Redesigned and streamlined existing credit system to track individual sales, creating capacity for representatives to sell and not become administrators; reduced FTE by 5 and saved $670,000.
· Led and negotiated strategic business relationships, expanding new and existing business opportunities with key national corporate accounts.
· Orchestrated national launch of the bank's first Specialized Mortgage Sales Force, increasing market share in the residential mortgage market.

PROFESSIONAL MANAGEMENT EXPERIENCE

BANK OF COMMERCE COMPANIES, Woodland Hills, CA
1989 - Present
Rapidly promoted from Senior Sales Manager to National Sales & Support Manager within 2 years, and to Corporate Relationship Manager within 1 year. Full autonomy at executive management level for maintaining market dominance through optimizing established branches and infiltrating untapped regions. Manage 7 Regional Sales Managers with an operating budget of $3.3 million and annual sales target of $790 million.

Scope of responsibility includes development, implementation, and maintenance of effective business, sales, and marketing strategies; performance improvement in human resources; processes to capture cost reductions; training and development of regional sales management teams; market analysis and evaluation.

BANK OF COMMERCE COMPANIES, Woodland Hills, CA
2001 - 2002
National Sales & Support Manager
• Delivered $2.1 billion in sales in two years; planned and executed strategies to expand focus throughout emerging markets.
• Implemented successful change management programs, supporting modifications to existing work processes and realigning supervisory and management teams.
• Astutely controlled revenue/expense plan, performing statistical analysis relative to expense control, planning, and forecasting.
• Spearheaded efforts to develop successful communications between external and internal business partners, including MIS reporting, presentation delivery, and facilitation of weekly sales and service meetings.

BANK OF COMMERCE COMPANIES, Woodland Hills, CA
2000 - 2001
Project Consultant
• Pioneered the development and implementation of a sales pipeline and compensation tracking system for the Specialized Mortgage Sales Force.
• Directed pilot project of centralized mortgage renewals in Western California and Los Angeles.
• Championed project management of a call center mortgage acquisition strategy, resulting in an annual benefit of $3.7 million.

BANK OF COMMERCE COMPANIES, Woodland Hills, CA
1999 - 2000
Senior Sales Manager
• Drove business sales for 7 community banking branches, with combined assets of $2.3 billion.
• Implemented and monitored a new sales measurement and goal setting program for 230 employees.

BANK OF COMMERCE COMPANIES, Woodland Hills, CA
1997 - 1999
Branch Manager
• Instrumental in transforming branch's customer service ranking in California from last to first.
• Promoted the bank's presence in the local community, increasing sales and market dominance.

EDUCATION

Westminister College , Carter, CA
1989
M.B.A., Business Administration

Lumber College, Carter, CA
Diploma, Business Administration

PROFESSIONAL AFFILIATIONS

Member, California Institute of Mortgage Brokers & Lenders (CIMBL)
Member, California Association of Financial Planners (CAFP)

TRAINING

• Strategic Sourcing Methodology
• Effective Meeting Management
• Consulting Process Workshop Innovative Thinking
• Creating Your High Performance Team
• Coaching for Performance Interviewing & Negotiation Strategies
• Influencing Skills
• The Leader Within

PRWRA Jenny Rushton - Keraijen - keraijen@hotmail.com