Director of MIS

Casey Catello
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

OBJECTIVE

Information Technology executive seeks position using proven management abilities. Noted for leadership skills, problem solving and implementing cost effective systems.

STRENGTHS

• Manage Profit and Loss analysis, budgeting and cost controls, schedule operational tasks and projects, program implementation, departmental coordination, and logistical planning.
• Handle applications management, system installation and design, advanced project management, workflow and efficiencies enhancement, report writing in SQL, troubleshooting, ancillary solutions, data networking, basic network administration, and overall operations support and management.
• Coordinate recommendations to senior management and staff, productive interaction with individuals of all backgrounds, design and implement staff training, deliver presentations, and produce proposals.
• Known by senior management, staff, engineers, clients, and customers for detail-oriented management skills, ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to solve organizational problems.

EXPERIENCE

Underwriting Group, Ft. Lauderdale, FL
1998 - Present
Director of MIS / Consultant
Provided consulting services first but was offered a permanent position as MIS Director due to job performance and timely completion of projects.
• Manage all aspects of day-to-day operations for 170 users in all departments. Oversee and facilitate implementation of all systems and programs, provide assistance, education, and training to all departments, act as a liaison between company and various vendors, and design detailed specifications required for defect / enhancement resolution.
• Create and maintain all system generated reports, update statutory compliance of all policy forms, and reengineer and automate various departments.
• Developed and launched implementation of a Y2K remediation plan.
• Assisted in and assumed responsibility for a $1 million computer software and hardware upgrade.
• Increased automation system operational efficiency through use of new software.

The Post, Sarasota / Ft. Myers / Naples / Orlando, Florida
1984 - 1998
Branch Manager
Hired as part-time administrative support and promoted to Route Driver and Branch Manager.
• Directed day-to-day warehouse operations for wholesale newspaper agency distributing a variety of local, regional, national, and alternative titles to vendors statewide. Handled strategic management and office administration, including logistical planning, route scheduling and transportation coordination, production tracking, processing orders and returns of publications, maintenance of building and equipment, monitoring cost controls, maximizing efficiency, decreasing labor costs, and related functions.
• Coordinated interviewing, hiring, training, and supervision of new employees, purchasing, collection of accounts receivable, payroll, fostering and maintaining vendor relations, and ensuring quality customer service.
• Engineered and executed a complete overhaul of Ft. Myers and Naples offices to streamline operations, increase efficiency, and provide faster service.

EDUCATIONAL BACKGROUND

Manatee Community College, Bradenton, FL
B.S., Business Administration

PRWRA Grant Cooper - Strategic Resumes / YWW - New Orleans, LA 70118 - yww@gs.net