General Manager Retail Sales

Kerry Cordova
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFESSIONAL QUALIFICATIONS AND KEY STRENGTHS

Human Resources Management in Retail

Professional manager with a broad-based background in business development, human resources, personnel management and store operations. Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels. Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers. Big-picture focus on company goals has produced increased efficiencies in production and sales.

Human Resource Management • Interviewing/Training/Developing Personnel • Benefits-Wage Administration
Project Management • Expense and Inventory Control • Policies, Programs and Procedures

CAREER HIGHLIGHTS

Human Resources
• Established training priorities for 110 stores throughout Illinois, Wisconsin, Minnesota, Iowa and Michigan
• Recruited personnel at college campuses
• Evaluated human resources programs and directives
• Ensured proper execution of federal and state laws and customer service initiatives
• Evaluated hiring decisions, and identified high potential field management personnel
• Presented benefits and corporate policies overview to new hires

Management
• Improved expense control, identified efficiencies for controllables and salary expenditures
• Enhanced management/staff team productivity through motivational training and mentoring
• Responsible for overall store operations
• Developed and sustained new and existing business
• Contributed to management team effort maintaining efficient operating conditions and ensuring in-stock numbers were achieved

EMPLOYMENT HISTORY

WESTRIDGE APPAREL, Schaumburg
1999 - Present
General Manager
• Supervised all aspects of the opening of the Weekend Only Warehouse concept store
• Recruited, hired and trained sales staff
• Scheduled sales and support staff

VENTURE CORPORATION, Chicago, Illinois
1980 - 1999
General Manager
• Executed merchandising and operations for hardlines /softlines
• Controlled office/freight receiving procedures; salary budgets
• Supervised management staff, emphasizing sales performance and high standards of store operations
• Directed complete remodeling of assigned fashion areas
• Trained management personnel in operations and supervision
• Managed job assistance efforts for multiple stores during business close down.

Ft. Wayne, IN
1995 - 1998
Regional HR Trainer

Ft. Wayne, IN
1991 - 1995
District Manager

Garden City, MI
1990 - 1991
Softline Manager

Quincy, IL
1984 - 1990
Fashion Manager

Green Bay, WI
1981 - 1984
Apparel Manager

Kenosha, WI
1980 - 1981
Assistant Manager/Trainee

EDUCATION

University of Michigan, Ann Arbor, Michigan
1980
Bachelor of Science, Clothing
Textiles and Design (Cum Laude)

PRWRA Patricia Chapman - CareerPro-Naperville, Inc. - Naperville, Illinois 60563 - http://www.career2day.com - pat@career2day.com - (630) 983-8882 - (630) 983-9021 fax