Guest Relations Coordinator

Pat Hernandez
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Administrative and Legal Assistant with 10 years experience in supporting operations, management and attorneys. Implements strong technical and interpersonal skills to enhance organizational efficiencies and profits.

HIGHLIGHTS

Communication
• Italian and French • Customer Relations
• Sales • Teamwork
• Community Relations

Clerical
• Type - 50 wpm • Dictation
• File • Office Equipment
• PC Applications • Legal Terminology
• Trial Records • Legal Documentation
• Billing

Planning
• Client Scheduling • Group Event Planning
• Time Management • Management
• Administration

PROFESSIONAL EXPERIENCE

Boutique, Schenectady, NY
1999 - Present
Guest Relations Coordinator

Bradford Business Associates, Orlando, FL
1996 - 1999
Legal Assistant and Office Manager

Helix International, Melbourne, FL
1994 - 1996
Sales and Personnel Manager

Manning and Associates, Melbourne, FL
1992 - 1994
Secretary / Data Entry Clerk

SUMMARY

• Performed a number of clerical responsibilities including: billing, filing, microfiche, data entry, compiling reports, and dictaphone.
• Handled legal assisting responsibilities including: real estate, report compilation, input dockets, trial records, filing court forms.
• Interfaced with corporate clients, attorneys, staff and other professionals.
• Provided telephone communications, answering up to a 20-line switchboard.
• Scheduled customer appointments, took messages and re-directed calls
• Worked with customers in retail and service occupations, assisting them in making purchase decisions.
• Provided sales management with responsibility for day-to-day operations including: cashier, order schedules, banking, invoicing and staff supervision.
• Managed attorney's office and handled all administrative procedures.
• Assisted in establishing a new filing system.

EDUCATION

Brevard Community College, Melbourne, FL
A.S. in Legal Assisting
Business Management Course, Florida Metropolitan University, Orlando, FL

PRWRA Laura DeCarlo - A Competitive Edge Career Service - http://www.acompetitiveedge.com - getanedge@aol.com