Investigator Federal Employment

Devin Saunders
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Vacancy ID: PH193849
Vacancy Announcement: PH-04-JL-193849
Title: INVESTIGATOR
Grade: GS-1810-09
Agency: Defense Security Service (DSS), US Department of Defense
Veterans Preference: 5-Points – US Air Force/Marine Corps (06/69 to 07/89 & 02/64 to 05/65)
Highest Grade Held: None
Citizenship: USA
Clearance: SECRET (inactive)
Occupational Questionnaire: Answered via USAJOBS Website

PROFILE & QUALIFICATIONS

· 25-year background in recruiting investigation and interpersonal relationship management.
· 9 years’ superlative United States Air Force recruiting service, with proven experience investigating, screening, and qualifying men and women to enter military service.
· 14 years’ private sector sales and recruiting experience, involving investigative practices, people management, and relationship building.
· 4 years’ United States Marine Corps experience as Military Prisoner Escort responsible for 5 northwest states and involving screening and confirmation practices.
· Organized and thorough: Track record of conducting comprehensive investigations and data analyses.
· Expertly conduct applicant interviews and background investigations
· Accustomed to working with all levels of state and local agencies.
· Recognized communicator and high-energy relationship builder.
· Vietnam combat veteran: Well-versed in security protocol, overcoming obstacles, and evaluating people and situations.

RELATED KEY SKILLS

· Background Investigation
· Personal Interviews
· Investigation Reporting
· Case Management
· Records Management
· Community Relations
· Fact Finding & Auditing
· Document Control
· Vital Records Review
· Evidence Cross-reference
· Planning & Administration
· Nonverbal Recognition

RELATED PROFESSIONAL EXPERIENCE

District Manager
04/03 – Present
HOMELAND SECURITY SYSTEMS
40+ h/week
PO Box 1988
$78,000
Los Angeles, CA 90014
Supervisor: Jenny Doe, 213-723-6523; May be contacted
Developed market strategy, strategic business planning, budgeting, and financial metrics to increase and manage customer base. Built and maintained profitable relationships with major and small companies down to one-man shops. Provided leadership and training to territory branches. Traveled nationwide.
Selected Accomplishments
· Secured 127% of 2003 sales goal.

Marketing & Sales Manager
07/97 – 03/03
CIPHER SECURITY SYSTEMS
40+ h/week
921 Liberty Boulevard
$63,000
Los Angeles, CA 90014
Supervisor: John Doe, 213-399-1896; May be contacted
Oversaw staff of 10 in all national and international sales operations, managing six southeastern states. Generated new business and accounts through market research, cold canvassing, and personal networking. Cultivated and managed relationships with key customers and decision makers, including CEOs, CFOs, VPs, presidents, and corporate purchasing officers.
Selected Accomplishments
· Increased sales 25% for new/used textile-beams, achieving 125% of 2000 corporate sales goals.
· Reached 110% of 1999 sales quota.

Director / Recruiter
04/91 – 06/97
BRINKS US, INC
40+ h/week
18 Security Way
$59,000
Los Angeles, CA 90014
Supervisor: Joe Doe, 213-224-2809; May be contacted
Directed staff of instructors and sales force across 4 states. Managed security vehicle fleet, financial statements, budgets, and all logistics for top-rated training center. Provided strategic and tactical planning. Promoted within nine months from Recruiter to Facility Director.
Selected Accomplishments
· Raised sales 50%, outperforming 7 other schools.
· Cut operating costs 25% with innovative referral programs.

Sales Manager
07/89 – 03/91
LA LIBERTY MUTUAL
40+ h/week
Los Angeles, CA 90014
$47,000
Company Defunct
Directed staff of 9 in management of daily operations, administrative details, developing and assigning quotas, and HR functions. Prospected, cultivated, and acquired new business through first-class customer relationship management. Prepared and delivered persuasive presentations to key clients and multilevel management. Provided thorough follow-up for sales closure, tracking account performance. Promoted from Sales Representative in 4 months of hire.
Selected Accomplishments
· Led company to number 3 statewide sales ranking in one year, up from number 9 in previous year.
· Sustained “Top Sales” representative 16 consecutive weeks.

Master Sergeant
06/69 – 07/89
UNITED STATES AIR FORCE
40+ h/week
98th US Air Force Recruiting Squadron
E-7
Los Angeles AFB, El Segundo, CA
Supervisor: Joe Duey, 213-352-2159; May be contacted
Performed full range of investigative functions in series of progressively responsible senior recruiting assignments over last 12 years’ military service, including Military Entrance Processing Station (MEPS) Senior Liaison & Job Counselor and Recruiting Zone Supervisor.
· Reviewed relevant records, such as Bureau of Vital Statistics, education, employment, police, court, security, and medical to ensure accurate and quality recruiting.
· Analyzed statements and responses of applicants for substance, and for inferences, suggestions, or implications of underlying factors affecting recruitment.
· Processed applicant case files through planning, fact-finding, interviewing, neighborhood inquiries, and reporting.
· Resolved conflicts or omissions in facts or evidence.
Selected Accomplishments
· Achieved and exceed screening and pre-qualifying goals for FY-90: 100% in high school, 200% in prior service, 158% in ROTC scholarship, and 152% in non-prior service.
· Exceeded goals in all enlistment programs FY-89, earning “Silver Badge” award.
· Led recruiting team to 155% success rate across 7 measured programs.

EDUCATION

BS in Business Administration/Personnel Management
University of Maryland, College Park, MD 94928

LA High School, Los Angeles, CA 90014, Diploma, 1965

TRAINING

· Annual Sales Training, 1989 – Present
· Product Knowledge Course, 2002
· Insurance License Course, 1989
· Recruiting Zone (Flight) Supervisor Workshop, 1986
· Senior NCO Academy (248 hours in management, communication, politics, & leadership) 1985
· Computer & Accounting, 1978
· NCO Leader Academy (191 hours in management, communication, politics, & leadership) 1976
· Trainer & Supervisor Course, 1973

HONORS & AWARDS

· Meritorious Service Medal
· USAF Commendation Medal (2)
· Humanitarian Service Medal
· USAF Good Conduct Medals
· USMC Good Conduct Medals
· National Defense Service Medal with Bronze Star
· Vietnamese Cross for Gallantry
· Vietnam Campaign Medal
· Vietnam Service Medal
· Combat Readiness Medal

Nick Marino - CertFedResWriter@stx.rr.com