Manager Industrial Testing Services

Jamie Hill
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY

Manager with a broad-based background that includes current experience directing and coordinating Houston operations and fieldwork for a company with multiple locations, in addition to project management expertise over a 4-year time frame. Estimate and schedule projects, review bid proposals, negotiate contracts, manage equipment inventory and a fleet of vehicles, determine appropriate equipment for projects, oversee maintenance of equipment, control expenditures, maintain quality control, and purchase office supplies. Handle hiring, training, and supervising employees and subcontractors.

EXPERIENCE

Acme Resources, Houston, Texas
2000 - Present
Manager
Manage all Houston-based operations and projects in the field for this non-destructive testing company that specializes in industrial and commercial inspection services. Supervise 8 field engineers. Interact with maintenance managers who represent pharmaceutical manufacturers, oil and gas companies, pulp and paper manufacturers, and energy companies. Major accounts include Bayer Corp., and ExxonMobil. Manage a fleet of 4 vans.
• Implemented higher performance standards for field engineers, and improved overall quality, satisfaction, and customer retention.
• Oversaw an in-house technical training program that allowed all field engineers to earn certification, which increased revenue by broadening the number of contracts that could be pursued.
• Secured 20 new accounts and re-established business with 11 existing accounts in the year 2000 based on accurate estimates, and secured contracts that generated 32% of the office's total annual revenue.

Acme Resources, Houston, Texas
1999 - 2000
Field Engineer / Estimator
Acted as lead engineer and oversaw teams of up to 6 crewmembers working on projects in North Texas. Selected to implement improved estimating processes. Met with clients, prepared bid proposals, and aided management in gaining new business.

Acme Resources, Houston, Texas
1996 - 1999
Field Engineer
After six months, was asked to serve as a lead engineer for all projects, based on general knowledge, high quality workmanship, and reputation for strong leadership. Oversaw, planned, and organized plant shutdowns in three states, supervising up to six team members.

Zane Company
1994 - 1996
Computer Consultant
Installed, maintained, and repaired computers. Interacted with physicians, scientists, and researchers throughout local University of Texas facilities, while managing a help desk to resolve computer problems.

EDUCATION AND TRAINING

ITT Technical Institute, Houston, Texas
A.A.S., Electronics Engineering Technology
TRAINING: Level I, II, and III - Non-Destructive Testing and the Dale Carnegie Sales Advantage

COMPUTER SKILLS

• Microsoft Windows 98, Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook Express), and TurboCAD

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