Manager Recent Graduate

Frances O'Malley
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

Public Administration • Management • Financial Analyst • Consultant • Corporate Law

Political Science graduate committed to delivering high quality, responsive services. Practical projects and teamwork experiences during degree studies have revealed exceptional strengths in critical problem solving, analysis, project leadership and troubleshooting. Easily adaptable to change, with an eagerness towards learning and expanding capabilities.
Solutions Oriented • Customer Focused

EDUCATION

B.A., Political Science
2004
University of Memphis, Memphis, TN
Extracurricular activities included positions of leadership as well as additional work on teams and committees.
· Completed course work in public policy which has significantly contributed to knowledge of public problems, policy making, and policy administration
· Completed courses in American Government, Policy Perspective, Judicial Process, and Interest Groups which provided background of the court systems, development and structure of the government and the role and impact of interest groups.

PROFILE

· Consistently commended throughout studies for ability to work a contributing team member or independently while achieving critical deadlines for project completion
· Strong communication skills; able to interpret procedural concepts to anyone.
· Highly skilled in problem analysis; proven ability to assess and hurdle obstacles; viewed as an outstanding troubleshooter.
· Personal strengths include an outstanding work ethic, persistence, and organizational skills.
· Solid background in customer-centered work environments underscores commitment to high quality service delivery and rapid response.

PROJECT & TEAM WORK

Challenge
Design simplified law seminar using specific disciplines and industries.
Action & Result
Analyzed and designed organization functionalities using diagrams, graphs, and charts. Produced written report including detailed analysis and processes, and presented results on challenges faced with creating new processes for special industries and the laws that applies to them.

Challenge
Feasibility study of civil rights in the corporate world.
Action & Result
Defined problem, recommended solution and conducted feasibility assessment. Produced detailed feasibility report and oral presentation on proposal.

Challenge
Financial challenges within a project, how to expand business while maintaining core clients and profitability and financial stability.
Action & Result
Implemented customer follow-up strategies to increase referrals and profitability. Achieved strong, sustained revenue improvement. Increased customer loyalty by 30%. All customers serviced increased orders by over 100% in 3 years.

SKILLS

· Internet
· PowerPoint
· Windows
· Microsoft Word
· Lexus Nexus
· Contract Review
· Excel
· Public Speaking
· Client Relationship Management
· Critical Problem Solving
· Strategic Planning
· Productivity

Moderate Spanish Speaker

VOLUNTEER

Missionary Volunteer
1999
Prince of Peace Moravian Church, West Palm Beach, FL - Worked in Nicaragua for 3 weeks building churches

Mentor Program
2001 to present
The greater community of Memphis, TN – Worked one-on-one with local youth in the subject of Arithmetic, English and Social Studies.

Athletic Assistant Volunteer
2001 to present
Help local athletic programs in driving children from event to event, prepare equipment pre and post practice and ensure safety of the children throughout the entire activity.

Marie L. Cajuste - mcajuste@cv-xpress.com - http://www.cv-Xpress.com