Medical Secretary

Stacey McGovern
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

CAREER OBJECTIVE

A full-time Secretarial position requiring extensive Clerical and Customer Care abilities

PROFESSIONAL QUALIFICATIONS AND EMPLOYMENT

Eleven years combined experience in an intensive office / customer service environment

GENERAL OFFICE

• Computer Software: Excel / Word / Access / Lotus 1-2-3 / Lotus Word Pro / Medical Manager
• Track Accounts Payable / Receivable balances to ensure accuracy of business finances
• Highly experienced with training, scheduling and supervision of employees
• Schedule tests / appointments for patients
• Conduct daily prescription calls to pharmacies
• Experienced typist / data entry / 10-key calculator operator
• Organize files and records into systems which increase efficiency
• Open and close building for business, ensuring safety of employees and property

CUSTOMER CARE

• Cordially greet clients on the phone or at front desk; promptly transfer calls to staff
• Entrusted with daily cash and credit transactions / returns
• Diplomatically field customer complaints, relate situation to management for resolution

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CONTINUING EDUCATION

JANECO'S SENSIBLE SOLUTIONS, Sharon, PA
Career Advancement Program

YOUNGSTOWN STATE UNIVERSITY, Youngstown, OH
Computer Science Courses

TELLER TRAINING INSTITUTE, Nashville, TN
Bank Teller Certificate

PERSONAL STRENGTHS

Creative Problem-Solver / Optimistic / Outgoing / Enthusiastic

PRWRA Jane Roqueplot - JaneCo's Sensible Solutions - 194 North Oakland Avenue - Sharon, PA 16146 - http://www.janecos.com - info@janecos.com - 724-342-0100 - 1-888-526-3267