Operations Manager

Dale Wong
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

Over 15 years cumulative experience in OSHA compliance development and maintenance; management; purchasing; customer relations; sales tracking; and cost control. Able to work with anyone under stressful conditions. Exhibit talent for consistently improving corporate quality standards through extensive research and honest hard work. Possess basic conversational French skills and basic computer software applications.

EXPERIENCE

Sports Company, New Iberia, LA
1998 - Present
Area Manager
Develop new sales contacts, effectively negotiate contracts, secure sign permits through government agencies, supervise construction staff and sign installation. Maintain positive cash flow. Schedule Accounts Payable and outline detailed business operations. Territory: State of Louisiana.

Beale and Frank, Lafayette, LA
1982 - 1998
Director (16 years)
Supervised contract labor and support staff of 12 in everyday operations. Confirmed and implemented technical decisions. Consulted and educated clients on merchandise, credit applications, and other financial matters. Provided personal and customer services. Prepared cost estimates, sales contracts, legal and governmental forms. Arranged for international shipments through governmental agencies.

Beale and Frank, Lafayette, LA
1976 - 1982
OSHA Compliance Officer
Promoted in 1992. Developed OSHA compliance programs, then implemented and conducted written and annual OSHA training programs for company. Researched local, state and federal governmental regulations. Recommended and engineered work practice controls. Monitored and tested exposure levels of hazardous substances; made technical decisions on infectious and/or contagious cases. Assisted government representatives with OSHA inspections.

Beale and Frank, Lafayette, LA
1970 - 1976
Purchasing
Prepared comprehensive summary of sales reports, analyzed detailed sales reports of merchandise and inventory analysis reports. Developed and implemented cost control measures. Trained and supervised staff in purchasing responsibilities. Supervised and controlled inventory and supply purchases. Monitored inventory levels and developed drop shipment schedules. Maintained Accounts Receivable.

Sunset Life Insurance Company, Houston, TX
1987 - Present
Sales Agent

EDUCATION

Commonwealth College of Science , Houston, TX
1984
Honor Graduate

LICENSES

Licensed Insurance Agent , State of Louisiana , 1987 - 2002
Funeral Director and Embalmer , National License , 1985 - 2002

AFFILIATIONS

• Former President, Louisiana Funeral Home Association - Member for 13 years.
• Louisiana Funeral Home Association - Member for 11 years.
• Former President, Gulf Coast Conservation - Member for 9 years.
• Charter Member, Lafayette Waterways Committee - Member for 8 years.

PRWRA Laurie Roy - PRWRA President - http://www.prwra.com - laurie@prwra.com