Receptionist Best

Chris Golden
80 Center Drive, Tacoma, WA 83421 / Tel# (744) 555-8322 Email: cgold@myisp.com

OBJECTIVE
Position as Receptionist where attention to detail and outgoing personality will benefit corporate employees, visitors, and business associates.

QUALIFICATIONS

· Professional Telephone Demeanor
· Business Correspondence
· People and Service Orientation
· Adept with Technology
· Customer Focused
· Transcription Typing 85 wpm
· Positive Corporate Representative
· Accurate and Detail Oriented

EXPERIENCE

NORTHWEST INDUSTRIES, INC., Tacoma, WA
March 2002 – Present
Receptionist
Greeted visitors to Corporate Headquarters. Managed general corporate e-mail, voicemail, and foot traffic for a 3000-employee organization. Conducted tours of manufacturing facilities and site operations.
· Enthusiastically represented the company by professionally greeting visitors.
· Designed and assembled welcome kits for new employees.
· Conducted personalized tours for new employees as part of the orientation program.
· Hosted weekly inter-departmental gatherings to foster communications across business units.
· Coordinated appointment schedules and resolved scheduling conflicts for 15 managers.
· Received numerous accolades and letters of appreciation from customers and visitors.

NORTHWEST INDUSTRIES, INC., Tacoma, WA
July 2001 – March 2002
Secretary
Provided general office support by typing documents, filing reports, entering data, ordering supplies, and answering phones. Coordinated meetings and managed schedules for ten managers.
· Supported six departments, managing voicemail and e-mail for all department managers.
· Typed documents at a rate of 85 WPM with 98% accuracy.
· Efficiently operated copy and fax machines to reduce equipment misuse.
· Designed comprehensive filing system, reliably filed and retrieved confidential records.

NORTHWEST INDUSTRIES, INC., Tacoma, WA
January 2001 – July 2001
Operator
Answered and directed general calls. Initiated calls on behalf of executives and off-site sales staff.
· Maintained records of departmental telephone information to reduce misdirected calls.
· Promptly answered telephone calls to reflect professional corporate image.
· Assisted with transition to XRC-2000 phone system by verifying standard procedures.

EDUCATION
Customer Service Certificate, 2001
Washington Adult Education Center, Tacoma, WA