Records Manager

Drew Sterling
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

PROFILE

10 years experience in reprographics, records management, and mail services, with 6 years in a supervisory role. Leadership experience includes training and motivating personnel, report generation, maintaining timesheets and attendance records, ordering supplies, problem resolution, and quality control. Support experience includes scanning, photocopying, faxing, sorting and distributing mail, filing, and typing. Proven record of success achieving daily quotas. Received recognition as Employee of the Month.

EXPERIENCE

DEXTRON, Silver Springs, Texas
1998 - Present
Scanner - Management Services Department
Assigned to the Houston Cellular Corporate Headquarters account with responsibility for using a Kodak 3500 to scan all telephone service contracts into computer database. Maintained sole responsibility for entering account information into the computer. Performed manual searches to locate contracts by name and date.

• Achieved as high as 120% of data entry quota for daily average

DEXTRON, Silver Springs, Texas
1992 - 1998
Site Manager
Assigned to Brandon, Percy and Crestman, a maritime law firm. Supervised five employees involved in performing onsite reprographic services. Maintained employee timesheets and attendance records. Supervised all mail services. Sorted, opened, identified, and applied case numbers, and distributed to appropriate attorneys. Read correspondence and confirmed appropriate carbon copies and matching envelopes for quality control of outgoing mail. Indexed pleading and discovery files, applied Bates labeling to all exhibits, bound marketing and promotional material, and prepared civil and federal court documents. Coordinated records management area with 78 vertical filing cabinets for all client files. Assisted attorneys and staff by looking up case information.

• Implemented tighter controls, trained staff, and introduced motivational programs for special projects that significantly improved productivity for an area that produced a minimum of 86,000 copies a month

DEXTRON, Silver Springs, Texas
1989 - 1992
Document Specialist
Performed high volume of reprographic services, including photocopying of oversize documents such as maps, Bates labeling, binding. Worked occasionally at client work site when handling sensitive documents.

• Recognized as for outstanding achievement as Employee of the Month during first year and twice in second year of tenure

COMPUTER & EQUIPMENT SKILLS

• Microsoft Windows 95, Word, and Excel
• Canon Copiers: 8530, 6652, 6650, 6085, and 2120
• Various fax machines
• Velo bindery equipment

EDUCATION

CHARLES H. MILBY HIGH SCHOOL, Houston, Texas
1987
H.S. Diploma

PRWRA Sandy Hild - The Résumé Doctor - Theresumedoctor@aol.com - resumespecialist@yahoo.com - http://www.theresumedoctor.com