Retail Manager

Lee Robertson
604 Harmony Lane
Pleasantville, CA 94588
(925) 555-1234

SUMMARY OF QUALIFICATIONS

• Extensive experience in Management, Merchandising, Human Resource Training and Development, and Floor Management consistently assuming increased responsibilities.
• Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels to achieve their maximum potential while attaining corporate objectives.
• Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers.

EMPLOYMENT HISTORY

SFB Retail Stores, Springfield, IL
1999 - Present
Support Manager
• Scheduled Payroll/Comp for 300 associates.
• Coordinated Benefits.
• Implemented and supervised health and safety programs.
• Maintained Modular changes in POS System.

SFB Retail Stores, Springfield, IL
1998 - 1999
Accounting Manager
• Developed financial reports.
• Processed credit collections.
• Reviewed and monitored encoding.
• Maintained collections data.
• Analyzed financial data.
• Reviewed financial documents for accuracy.
• Made bank deposits.

SFB Retail Stores, Springfield, IL
1995 - 1998
Personnel Manager
• Hired, interviewed and developed associates' skills.
• Created and maintained files.
• Monitored and reduced turnovers.

SFB Retail Stores, Springfield, IL
1991 - 1995
Department Manager
• Managed inventory control dealing with shrinkage, price.
• Supervised merchandise ordering.
• Directed store merchandising.
• Coordinated customer services.

EDUCATION

Naperville Community College, Naperville, Illinois
Completed 24 hours of business/accounting coursework.

PRWRA Pat Chapman - CareerPro-Naperville, Inc. - http://www.career2day.com